Jun went above and beyond to make sure I was taken care of this evening. I had a city inspector earlier in the day who said there was an item not to code, so he will be back. When the Yes installer came back at end of his work day to get the ladder he had delivered earlier (for the inspector's use), he decided to take a few minutes and fix the problem so that I could cancel my appointment for tomorrow. However, after he left, I then had no heat or fan. I called to find out that both repairmen were on calls, but they would try to get someone to respond this evening. With temps dropping to 27-29 lately, I'm so glad Jun came. He indicated that there was a blown low voltage fuse.
Good. We haven't found a problem with them through our three years of experience. The only question we sometimes have is their wish to constantly sell us something and their prices are a bit high but they don't push when you decline. So we're content.
Joshua was very thorough. He determined that parts were needed and returned first thing the next morning. He took the time to explain what he was doing and why. A very positive experience. Thank you so much.
Opio arrived on time and was very thorough, professional, and personable. He checked all water sources in the house for appropriate water pressure and flushed the hot water heater making sure to check the rods. He was conscious of not making any mess, putting booties over his shoes prior to entering the house.
Charlene was delightful on the phone.
I will definitely recommend Yes! Plumbing to my friends.
Exceptional service in all areas. When notified of our plumbing need the response to our need was promptly addressed. Our technician \"Ed\" had superior knowledge, and the patience of a saint. Not only did he fix the problem, but he educated us along he way. I will try to always have him respond to any further needs we may have.
Professional start to finish. Fast and efficient. Fernando and Trevor did a great job. Appreciate it and looking forward to future encounters when needed. Highly recommend this company!
Josh T. was a pleasure to have service our A/C. He was very knowledgeable and provided an honest assessment with honest recommendations regarding the current condition of our A/C units. Pleasant high energy personality, interacts well with customer on a personal level as well as professional. Would definitely request Josh T. to be our A/C "YES Man" in the future.
YES! Air Conditioning and Plumbing have cared for the C[redacted] family for years and we have had no problems with them. This week they provided an inspection of the heating system and the technician was very knowledgeable and extremely courteous and personable
Matt was a great serviceman. I had the "free" hot water tank flush, since they had installed a new water heater for me last year. The anode rod needed to be replaced, so I had that replaced.
So the free inspection turned into $298.00. Looking up the anode rod, it is less than $50 at [redacted] so the "labor charge" must have been $248.00. This was a complete rip off. I know I agreed to the replacement, so it's my fault for being ripped off.
I will never call Yes plumbing again. The serviceman had a "book" of costs for everything, which I'm sure he had to charge me. Just makes me sick at my stomach everytime I look at this Yes bill.
Jorge was very courteous and professional in doing his job. He answered all my concerns and questions while on the job. The company should be very proud of him.
Santiago was also very professional and courteous in doing his job. He also answered some of my questions while the other tech was working.
Josh seemed knowledgeable, but spent all of 15 minutes, 5 minutes talking too me.
I thought that was pretty QUICK!!! So I went too my cameras and observer Josh walking around my unit with seemed to be a screwdriver. I don't know if he was checking for loose screws, but her never removed the top and did something on the side of the unit then went back around the unit one more time as if he was putting the top back on! Knock on the door ask for payment and he said "the unit looks fine but you looking next year to replace something", sorry I can't read his writhing and don't remember what he said. I then said " this unit is only two years old. I should't have too replace anything," I then said "I'll see you next year, as I was frustrated by this time. So I said " I'll see you next year. Josh then replaced " Oh, this only a Summer checkup, you'll need to call back for your Winter checkup. Now I'm really upset, as I think there here for the MONEY!!! None of this was explained to me from
We had excellent experiences with Michael and Martin. Both gentlemen were on time, efficient and yes, gentlemen. The inspection and subsequent duct cleaning were done in a timely manner, and any mess (dust) was cleaned up. We would highly recommend this company.
The service techs arrived within the window of time scheduled. They were professional and friendly. They drained the water heater and recommended the anode be changed. This was done along with a whole house plumbing inspection. Recommendations were made for future repairs and such was noted on their paperwork. I have maintained a service contract with Yes! for several years because I have found them to be a reputable company which does quality work.
Hi I made a request to have my ac looked at just to do a tune up nothing wrong I was given a three week waiting time. After the three weeks were up yes co called back and said scents my ac was still working that it would be another two to three weeks before they could get to me that people with out air had first come service I told them no thank you I would contact someone else. I also wanted to have my ac ducts checked for leaks. I'm mad because they could have told me from the beginning it would be a couple of months. I think it's all about money why come service my ac at under a hundred dollars when someone can pay three to four hundred dollars .
We had a positive experience with Yes! service person Joshua. He carried out preventative maintenance on our two a/c units. He was thorough in his examination and explained what was going on with these units. He replaced a capacitator in the larger unit. Joshua was both professional and personable.
Very positive.
Jason K. was courteous & friendly. He answered my questions. I would rate him an A+
Josh [redacted] was very courteous & friendly. It was a joy to have him here. He makes you feel good explaining everything. I would rate him AAA+
Jun went above and beyond to make sure I was taken care of this evening. I had a city inspector earlier in the day who said there was an item not to code, so he will be back. When the Yes installer came back at end of his work day to get the ladder he had delivered earlier (for the inspector's use), he decided to take a few minutes and fix the problem so that I could cancel my appointment for tomorrow. However, after he left, I then had no heat or fan. I called to find out that both repairmen were on calls, but they would try to get someone to respond this evening. With temps dropping to 27-29 lately, I'm so glad Jun came. He indicated that there was a blown low voltage fuse.
Good. We haven't found a problem with them through our three years of experience. The only question we sometimes have is their wish to constantly sell us something and their prices are a bit high but they don't push when you decline. So we're content.
Joshua was very thorough. He determined that parts were needed and returned first thing the next morning. He took the time to explain what he was doing and why. A very positive experience. Thank you so much.
Opio arrived on time and was very thorough, professional, and personable. He checked all water sources in the house for appropriate water pressure and flushed the hot water heater making sure to check the rods. He was conscious of not making any mess, putting booties over his shoes prior to entering the house.
Charlene was delightful on the phone.
I will definitely recommend Yes! Plumbing to my friends.
Service tech Bill C[redacted]: Great service, fast, friendly and knowledgeable.
Exceptional service in all areas. When notified of our plumbing need the response to our need was promptly addressed. Our technician \"Ed\" had superior knowledge, and the patience of a saint. Not only did he fix the problem, but he educated us along he way. I will try to always have him respond to any further needs we may have.
Professional start to finish. Fast and efficient. Fernando and Trevor did a great job. Appreciate it and looking forward to future encounters when needed. Highly recommend this company!
Josh T. was a pleasure to have service our A/C. He was very knowledgeable and provided an honest assessment with honest recommendations regarding the current condition of our A/C units. Pleasant high energy personality, interacts well with customer on a personal level as well as professional. Would definitely request Josh T. to be our A/C "YES Man" in the future.
YES! Air Conditioning and Plumbing have cared for the C[redacted] family for years and we have had no problems with them. This week they provided an inspection of the heating system and the technician was very knowledgeable and extremely courteous and personable
Matt was a great serviceman. I had the "free" hot water tank flush, since they had installed a new water heater for me last year. The anode rod needed to be replaced, so I had that replaced.
So the free inspection turned into $298.00. Looking up the anode rod, it is less than $50 at [redacted] so the "labor charge" must have been $248.00. This was a complete rip off. I know I agreed to the replacement, so it's my fault for being ripped off.
I will never call Yes plumbing again. The serviceman had a "book" of costs for everything, which I'm sure he had to charge me. Just makes me sick at my stomach everytime I look at this Yes bill.
Jorge was very courteous and professional in doing his job. He answered all my concerns and questions while on the job. The company should be very proud of him.
Santiago was also very professional and courteous in doing his job. He also answered some of my questions while the other tech was working.
Josh seemed knowledgeable, but spent all of 15 minutes, 5 minutes talking too me.
I thought that was pretty QUICK!!! So I went too my cameras and observer Josh walking around my unit with seemed to be a screwdriver. I don't know if he was checking for loose screws, but her never removed the top and did something on the side of the unit then went back around the unit one more time as if he was putting the top back on! Knock on the door ask for payment and he said "the unit looks fine but you looking next year to replace something", sorry I can't read his writhing and don't remember what he said. I then said " this unit is only two years old. I should't have too replace anything," I then said "I'll see you next year, as I was frustrated by this time. So I said " I'll see you next year. Josh then replaced " Oh, this only a Summer checkup, you'll need to call back for your Winter checkup. Now I'm really upset, as I think there here for the MONEY!!! None of this was explained to me from
We had excellent experiences with Michael and Martin. Both gentlemen were on time, efficient and yes, gentlemen. The inspection and subsequent duct cleaning were done in a timely manner, and any mess (dust) was cleaned up. We would highly recommend this company.
The service techs arrived within the window of time scheduled. They were professional and friendly. They drained the water heater and recommended the anode be changed. This was done along with a whole house plumbing inspection. Recommendations were made for future repairs and such was noted on their paperwork. I have maintained a service contract with Yes! for several years because I have found them to be a reputable company which does quality work.
Josh found the issue quickly and made it a very pleasant experience
Hi I made a request to have my ac looked at just to do a tune up nothing wrong I was given a three week waiting time. After the three weeks were up yes co called back and said scents my ac was still working that it would be another two to three weeks before they could get to me that people with out air had first come service I told them no thank you I would contact someone else. I also wanted to have my ac ducts checked for leaks. I'm mad because they could have told me from the beginning it would be a couple of months. I think it's all about money why come service my ac at under a hundred dollars when someone can pay three to four hundred dollars .
Awesome customer service, prompt arrivals, friendly employees. Will definitely consider them for any future needs.
We had a positive experience with Yes! service person Joshua. He carried out preventative maintenance on our two a/c units. He was thorough in his examination and explained what was going on with these units. He replaced a capacitator in the larger unit. Joshua was both professional and personable.