Credit Control LLC

This company is disrupting my work at a hospital clinicThat takes time from patient careHealthcare worksites ought to be off limits for collections

We are in receipt of your email of September 19, 2017, forwarding us a copy of the correspondence sent to your office by Mr [redacted] In reviewing Mr [redacted] 's correspondence, we find no actual complaint stated Instead this was simply a request that we cease collection activity, and delete the credit reporting of this account Please be advised that we have closed our file on Mr [redacted] 's account Credit Control, LLC will perform no further collection activity with regard to this account In addition, we have submitted a request to have any credit reporting submitted by Credit Control, LLC regarding this account deleted from Mr [redacted] 's report

We are in receipt of your email of August 25, 2017, forwarding us a copy of the complaint filed with your office by Ms. [redacted] . Upon receipt of your correspondence, we documented Ms. [redacted] 's concerns and initiated our investigation into the issues set forth in her complaint.In review of... our file, we find that we also received an email directly from Ms. [redacted] on August 25th. As requested by Ms. [redacted] in her email, we moved our file on her account into a status that will assure moving forward all communication from Credit Control, LLC with regard to this account will only be initiated in writing. We will make no further attempts to reach Ms. [redacted] by phone. In addition, in response to Ms. [redacted] 's concern that we did not provide her with sufficient documentation to verify the account, we have reached out to our client and requested additional documentation, which we will forward to Ms. [redacted] upon receipt. Our email response to Ms. [redacted] 's email advised her of this.

April 21, 2016Dispute Resolution Department Revdex.com NBroadway, Suite StLouis MO Re: Revdex.com ID# [redacted] – [redacted] *** Dear Dispute Resolution Department: We are in receipt of your correspondence of April 13, which accompanied a copy of the complaint filed with your office by [redacted] ***Upon receipt of this complaint we conducted our internal investigation into the concerns raised by Ms [redacted] relating to the status of this account Our review of our file revealed that Ms [redacted] did in fact settle this account in November as she stated in her correspondence Unfortunately, we found that at the time her payment was posted the file was not properly coded as a settled account Please be assured that this has since been corrected and this account is now in a settled statusWe apologize for any inconvenience to Ms*** Attached please find a copy of the letter we have sent her confirming that this account is now settled If either you or Ms [redacted] have any additional questions or concerns, please feel free to call us at [redacted] at your convenience and ask for [redacted] the manager at that location who will be happy to assist you furtherSincerely, [redacted] Director of Compliance THIS COMMUNICATION IS FROM A DEBT COLLECTOR

Initial Business Response / [redacted] (1000, 7, 2015/05/26) */ May 26, Revdex.com Eastern Missouri & Southern Illinois RE: [redacted] Complaint Number: XXXXXXX To Whom It May Concern, Your complaint dated May 26, 2015, regarding the above referenced matter, has been referred to me for review and response Credit Control, LLC has taken Ms [redacted] 's complaint as a written disputeThe account has been placed in a do not call statusAll communications by Credit Control, LLC with Ms [redacted] have ceased, and her account has been returned to our client If you need any further information you may contact me at (XXX) XXX-XXXX Sincerely, [redacted] Compliance Coordinator Credit Control, LLC Federal law requires that we disclose that Credit Control, LLC is a debt collectorHowever, this communication is not an attempt to collect a debt; this communication is made for the limited purpose of responding to the above-referenced complaint

This company is pursuing a debt that is not mine and was a product of fraudulent activityThey are attempting to collect a debt that was removed from my credit report because of its origin from another individual, my motherI was not authorized to be a cosigner on the account in question and made this very clear when I talked with both [redacted] and [redacted] the original creditorThe matter was dropped, however, ever since this account went into collections and my mother apparently stopped paying on the debt, many companies have harassed me to collect the full debt owed by my motherAfter going through the same steps of calling and reporting that this account was not suppose to have my name on it, the matter was once again droppedNow a third party agency has bought my mother's debt from the original creditor and is attempting to collect this from me once again because my mother has filed bankruptcy and she is no longer on the account apparentlyI have tried to deal with this in

Upon receipt of your correspondence, we re-sent the letter Ms [redacted] had requested via email, and received confirmation from Ms [redacted] that she did in fact receive it In addition, a copy was mailed to Ms [redacted] at the address she provided in her correspondence

Answered all questions, their company appreciates customer contact first, very kind and fast to work withAccount resolved after conversations and contacts with the bank on a co-signed account

I have received a month settlement in the mail for an accountI have decided to take advantage of the offerA few weeks after I submitted my payment, it went to the original balance, I called and simply wanted to see when exactly the discount would be taken offWhen some lady got to the phone, she asked me for my full socialI asked her why she needed this( I have called times previously, and the reps run my phone number and ask me to verify the LAST FOUR of my social, along with my date of birth)I also work at a call center, and we do not ask guest to provide things like a full social for security reasons, one big reason is the system could get hacked, and if someone hacks into our recorded phone calls, then the customer information will then be stolenSo I told the rep that I have never provided my full social beforeShe very RUDELY told me that " YOUR SOCIAL IS ALREADY IN THE SYSTEM, THERE IS ABSOLUTELY NOTHING I CAN DO WITH YOUR SOCIAL, THAT WE DON'T KNOW ABOUT ALREADY!" I'm more concerned with having my full social saved on a recorded lineHaving your social on a recorded line is a huge security riskSo I asked to speak with managementShe said that management would have to return my phone callWhich she did, and was no help! She basically told me that the employee was doing the right procedureSo they think they can talk to customers anyway that they want to! UGH! They're lucky that anyone is trying to settle the offer, usually once an account goes to collections, the customer usually has ZERO intent in paying it!!

My remaining balance with Credit Control LLC was $ 89.73, but due to not working and no funds availableI had to divide my the payment into two smaller payments of $ Check # was scheduled to be taken out of my bank 12/4/and the remaining $ was to be paid 1/2/17, but the 1/2/was NOT scheduledI forwarded screenshots of my ** bank statement and the two Credit Control checks withdrawsThe screenshot showed Credit Control LLC that both checks had cleared the bank and has put me in minus of $ The overcharge fee showed the same day (around 11:am Est) in the amount of $ and I again emailed Mrs*** another screenshot of my ** bank statementI did received a refund for check # 5, but I am still waiting for the reimbursement for the overdraft feeMrs*** assured me that they check will be send separately, its now days and countingI have send several email to Mrs*** (Manager at Credit Control LLC) with no successful feedbackI have also called countless times and spoken with the operates to please leave a message for Mrs*** and the representative who is in charge of my case to call me backAgain , No responseThey have left me with no further option, but to complain about them to the Revdex.comFurthermore, when Credit Control LLC needed their payment, they had no problem "harassing" me for the payment until I knew my option, to let them know not to call meI had scheduled my payments every first of the month and Credit Control LLC had the audacity to call me the day before to make sure I paidNow that I need my money that is OWED and promised to me, I have to run around for it - I am so doneIf the Revdex.com need any proof of this issue, please feel free to contact meI have all the proof you need

We are in receipt of the complaint filed with your office by Ms***, forwarded to us via email through the Revdex.com portal on October 18, 2017. Upon receipt of your correspondence, we documented Ms***'s dispute, and forwarded a copy of to our client ***. While our course
of action would be to request documentation from *** in order to validate this account and forward copies to Ms***, her correspondence included a request that we cease and desist. As you are no doubt aware, we are required by the Fair Debt Collection Practices Act to immediately comply with any such request. We have therefore closed our file on Ms***'s account and returned it to ***. Credit Control, LLC will perform no further collection activity with regard to this account

Initial Business Response /* (1000, 5, 2015/07/16) */
Contact Name and Title: *** ***
Contact Phone: XXXXXXXXXX
Contact Email: ***@credit-control.com
July 16,
Revdex.com
Eastern Missouri & Southern Illinois
RE: *** ***
Complaint Number:
XXXXXXX
To Whom It May Concern,
Your complaint dated July 15, regarding the above referenced matter, has been referred to me for review and response
A letter of satisfaction was sent out to the address we have on fileCredit Control, LLC is not a credit reporting agency on behalf of *** Funding, LLC and therefore has no control over anything that appears on her credit reportHowever, as a result of Ms*** resolving the debt, Credit Control, LLC's client has been notified that the account has been settled in full
If you need any further information you may contact us at (XXX) XXX-XXXX
Sincerely,
*** ***
Compliance Coordinator
Credit Control, LLC
Federal law requires that we disclose that Credit Control, LLC is a debt collectorHowever, this
communication is not an attempt to collect a debt; this communication is made for the limited
purpose of responding to the above-referenced complaint

We are in receipt of this complaint filed with your office by Mr***. Upon receipt of this complaint we conducted our investigation into the concerns as set forth by Mr***.Mr*** is concerned that we left messages that did not identify why we were trying to reach him.
Unfortunately, we are not able to provide any information regarding a consumer's personal business in any message, as we have no way of knowing who will hear any message and thus the consumer's personal information would be at risk of disclosure to a third party. Further Mr*** stated that we did not send him any information in writing. We did in fact send a letter to Mr*** which provided him the information he would need to identify the account we were attempting to reach him regarding. While I am unable to provide a copy of the letter or any account information to the Revdex.com to protect Mr***'s personal information, we did provide a copy of the letter and information to the CFPB in response to a complaint Mr*** also filed with their office, and they will provide Mr*** with that letter and information in their response to him.While we would normally reach out to Mr*** directly to assist him in resolving this matter further, he requested in his correspondence that we cease communications with him. As a result of that request we will not be able to assist him further. We have closed our file on his account and returned it to our client

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

The calls are for *** ***They come from various numbers most frequently *** *** *** ** ***, sometimes they say Canada, sometimes they say unavailableBut if you ask the caller they always say Credit ControlIf you google *** Credit Control LLC is the number that comes up in complaintsWe have received calls since the end of June when I started keeping trackWe are STILL getting calls. I have copies of our cell phone bills, call logs, and our call to Credit Control on 8/telling them it is their last warning before I hire a lawyer to make them quit calling.This company has multiple offices, multiple names and multiple complaintsI want them to stop calling

A representative claiming to be from this has called me almost daily for two months The representative says he/she is calling from Credit Control LLC and that call is about a debt collection
I returned the first call and they asked for someone who is not me I informed them that I am not that person After the phone, I checked my credit via all three bureaus and confirmed that I do not have any outstanding debts Furthermore, I never received any written validation of any debt
According to the FTC, "Every collector must send you a written “validation notice” telling you how much money you owe within five days after they first contact youThis notice also must include the name of the creditor to whom you owe the money, and how to proceed if you don’t think you owe the money." (https://www.consumer.ftc.gov/articles/0149-debt-collection, "Debt Collection," Updated: May 2015)
I wrote to this company on July 20th explaining this issue and asking them to provide written val

Initial Business Response /* (1000, 5, 2015/08/14) */
Credit Control, LLC
August 14,
Revdex.com
Eastern Missouri & Southern Illinois
RE: *** ***
Complaint Number: XXXXXXX
To Whom It May Concern,
Your complaint dated August 7, regarding the
above referenced matter, has been referred to me for review and response
Credit Control, LLC is collecting on behalf of our client, *** Advertising SolutionsOur client informs us that they do not have a cancellation noticeThey did receive a remittance slip from Ms***However, this is not the specified procedure for cancellation of an *** Yellow Pages adIn Ms*** complaint she refers to an additional cancellation noticeIf Ms*** could provide a copy of that, our client says they will honor it and issue any applicable credits
As a result of Ms***'s dispute of the account at issue, all of Credit Control's attempts to collect the account identified by Ms*** have ceased
If you need any further information you may contact us at (XXX) XXX-XXXX
Sincerely,
*** ***
Compliance Coordinator
Credit Control, LLC
Federal law requires that we disclose that Credit Control, LLC is a debt collectorHowever, this
communication is not an attempt to collect a debt; this communication is made for the limited
purpose of responding to the above-referenced complaint

I called this company and was told I could pay a discounted amount if I paid right away and so I didThis is for a medical bill that my wife did not pay and did not tell me aboutI was told that I would get a verification in the mail that I paid and bill was settled with the hospital within a weekIt has been weeks and I did not get the verification from Credit ControlThey are no longer taking my phone calls

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

This Collection company, representing their client *** *** Communications, sent me a letter stating I owed
$for disconnect charges and equipment not returnedI contacted *** on 7/30/and they verified it was a mistake, they had received the equipment I had returned months ago and no other charges were owedThey said they were issuing two credits on my closed account for $and $(to total the $72.43) to be completed in their system on 7/31/and were immediately contacting Credit Control LLC to show the issue was resolved
As a follow up to make sure this was done and nothing was reported negatively on my Credit, I called Credit Control LLC on 6/8/and was told the $was still in disputeI asked they contact *** to verify it was credited and they refusedThey also refused to send me an email or a letter to me to verify this was doneThe Representative placed their Manager on the call, *** (no last name given) who said he had heard