CreditRepair.com Inc

We have investigated the referenced complaintThe evidence we reviewed indicates that the charges in dispute are legitimate
We contacted the complainant on 3-2-and 3-3-in order to resolve this matter
Although the charges associated with the complaint appear valid, we have
issued a refund in the amount of $and closed the account with no further billingin good faith, and to preserve our reputation as a trustworthy business
The complainant indicated that the issuance of this refund would resolve the matter, and that they would rescind the complaint with the Revdex.com

We have investigated the referenced complaintThe evidence we reviewed indicates that the charges in dispute are legitimate
We attempted to contact the complainant on 9/16/and 9/19/in order to resolve this matter but were unable to reach them
Although the charges
associated with the complaint appear valid, we have issued a refund in the amount of $in good faith, and to preserve our reputation as a trustworthy business
As this was the complainant’s primary concern we are confident the issuance of this refund will resolve the matter, and that they will rescind the complaint with the Revdex.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** *

We have investigated the referenced complaintThe evidence we reviewed indicates that the charges in dispute are legitimate
We contacted the complainant on 1/23/in order to resolve this matter
Although the charges associated with the complaint appear valid, we have issued a
refund in the amount of $in good faith, and to preserve our reputation as a trustworthy business
The complainant indicated that the issuance of this refund would resolve the matter, and that they would rescind the complaint with the Revdex.com

Complaint: ***I am rejecting this response because:
They are lair'sThey have contacted and I asked them for an accounting of my accountThen I informed them to put it in writing and not to call me that I want everything done in writingTo this day I have received nothing from themThey have not called me since the 1st timeThis Jennifer person is a lair, she has not called me today 12-8/considering it is only 8:am
I feel this company is really taking advantage of me and are just flat out lairsThey said they would give me an accounting of my charges and payment and yet say they can not contact me
I would ask that you have them provide proof they called meSincerely,*** ***

We have investigated the referenced complaintThe evidence we reviewed indicates that the charges in dispute are legitimate We contacted the complainant on 2/24/in order to resolve this matter Although the charges associated with the complaint appear valid, we have issued a
refund in the amount of $in good faith, and to preserve our reputation as a trustworthy business The complainant indicated that the issuance of this refund would resolve the matter, and that they would rescind the complaint with the Revdex.com

Complaint: ***
I am rejecting this response because:
Sincerely,
*** ***

We have investigated the referenced complaintThe evidence we reviewed indicates that the charges in dispute are legitimate
We attempted to contact the complainant on 4-20-and 4-21-in order to resolve this matter but were unable to continue our conversation
Although the charges
associated with the complaint appear valid, we have issued no further charges on the account as the amount disputed was not drafted
As this was the complainant’s primary concern we are confident the issuance of this will resolve the matter, and that they will rescind the complaint with the Revdex.com

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

We have investigated the referenced complaintThe evidence we reviewed indicates that the charges in dispute are legitimate
We attempted to contact the complainant on 5-6-and 5-10-in order to resolve this matter but were unable to reach them
Although the charges associated with the
complaint appear valid, we have issued a refund in the amount of $in good faith, and to preserve our reputation as a trustworthy business
As this was the complainant’s primary concern we are confident the issuance of this refund will resolve the matter, and that they will rescind the complaint with the Revdex.com

We have investigated thereferenced complaintTheevidence we reviewed indicates that the charges in dispute are legitimate. We contacted the complainant on 5-21-in order to resolve this matter. Although the charges associated with the complaint appear valid, we haveissued a no final
payment discount in the amount of $in good faith, and to preserve our reputationas a trustworthy business. The complainant indicated that the issuance of this no final payment discountwould resolve the matter, and that they would rescind the complaint with theRevdex.com

We have investigated the referenced complaintThe evidence we reviewed indicates that the charges in dispute are legitimate
We contacted the complainant on 4-1-in order to resolve this matter
Although the charges associated with the complaint appear valid, we have issued a refund in the
amount of $in good faith, and to preserve our reputation as a trustworthy business
The complainant indicated that the issuance of this refund would resolve the matter, and that they would rescind the complaint with the Revdex.com

We have investigated the referenced complaintThe evidence we reviewed indicates that the charges in dispute are legitimate.We attempted to contact the complainant on 12-04-and 12-08-in order to resolve this matter but were unable to reach them.Although the charges associated with the
complaint appear valid, we are not able to issue a refund as the complainant has already disputed the charges with his bank

Complaint: ***I am rejecting this response because:The charges were not valid You informed me the charges for the first month would be $ This is not the same as $ Be accountable.No one has yet to say, A mistake was made.Sincerely,*** ***

Complaint: ***I am rejecting this response because:This is a blatant lieThe service paid for was NOT received and provedThe person typing this can hardly form an english sentence never mind give a valid statement and clearly is not either person I have ever talked to over the phone.
This company is a disgrace to the industry and the first lady who contacted me admittedly stated they were wrongThe second lady is a liar or incompetentBoth are horrible business techniques.
So, no, I am not satisfied, I am annoyed and treated like a mnTelling me that the credit bureau is wrong and they are right clearly shows this agents agendaPathetic at best.
Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** *** Response 02/24/2017I have spoken with Craig S*** from Credit Repair in Quality Process Specialist Department, and we went over everything and he agreedto refund the money backAnd the company will sent out some paper work on my credit my report to show the the items was removed,I agreed to rate them again, Thank you so much for your help

We have investigated the referenced complaintThe evidence we reviewed indicates that the charges in dispute are legitimate
We contacted the complainant on 1-12-in order to resolve this matter
Although the charges associated with the complaint are valid, we have attempted to
discuss company policy and information provided in previous conversationsThe complainant remains unwilling to reach resolution on this matter We are unable to issue a refund as the complainant has already received the funds
The complainant indicated that there is not a resolve to this complaintWe wish the complainant the best

We have investigated the referenced complaintThe evidence we reviewed indicates that the charges in dispute are legitimate
The payment requested to be refunded is for the sof the service, which was completed
Although the charges associated with the complaint are valid for set up of the account, we cannot issue a refund for a disputed claimWe were unable to confirm an address for a mailed checkThe charges that have been dropped to a $balance are for the month to month payment for the service provided
The agreement and initial contact reviews the process for our servicesAdditional contacts made had also explained how the services are provided including whyThis was attempted to be explained in the complaint contactWhen we spoke with the complainant, he would not allow us to provide information for what he was looking for as he continued to speak over and interrupt

Complaint: ***I am rejecting this response because: Hello, Yes, it is true I have a zero balance for a cancelled service, however that does not refund the original payment for a service that was never received and why I opened this claim along with a charge back dispute with MasterCard.
I have black and white facts showing that creditrepair.com did not dispute all items in Equafax and Transunion and ZERO items at all on Experian This has been confirmed by Experience that since March when I personally filed disputes that no have since been filed.
Also of April 26, creditrepair.com send letters of forgivement to Toyota Motor Group, but send them to the wrong addresses and they came back in the mail undeliverable.
I do not mind at all paying for a service but I expect to get the service I paid for and I definitely do not expect to be treated like a *** person and told that I don't understand simple facts.
I do expect a full refundIf not received, I will write a formal review on ever website I can find of how creditrepair.com did an incompetant job, then lied to a customer and treated them like they were mentaly ***.
Sincerely,*** ***

Complaint: ***
I am rejecting this response because: the refund amount and the companies practice, it's not fair The attorney general really needs to look into this companies practices, the are misleading and deceptive to the consumer Beware of Creditrepair.com
Sincerely,
*** ***