CreditRepair.com Inc

We have investigated the referenced complaint. The evidence we reviewed indicates that the charges in dispute are legitimate.
We contacted the complainant on 2-5-16 in order to resolve this matter.
Although the charges associated with the complaint appear valid, we have issued a refund in the...

amount of $90.86 in good faith, and to preserve our reputation as a trustworthy business.
The complainant indicated that the issuance of this refund would resolve the matter, and that they would rescind the complaint with the Revdex.com.

We have investigated the referenced complaint. The evidence we reviewed indicates that the charges in dispute are legitimate.
We attempted to contact the complainant on 4-28-16 and 4-29-16 in order to resolve this matter but were unable to reach them.
The complainant has requested a refund of...

$304.68, however, this amount has not been drafted from the account at any point. We are willing to refund half of the drafted amount.
Although the charges associated with the complaint appear valid, we have issued a refund in the amount of $100.89 in good faith, and to preserve our reputation as a trustworthy business.
As this was the complainant’s primary concern we are confident the issuance of this refund will resolve the matter, and that they will rescind the complaint with the Revdex.com.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

We have investigated the referenced complaint. The evidence we reviewed indicates that the charges in dispute are legitimate.
 
We contacted the complainant on 5-6-16 in order to resolve this matter.
 
Although the charges associated with the complaint appear valid, we have issued a...

refund in the amount of $149.90 in good faith, and to preserve our reputation as a trustworthy business.
 
The complainant indicated that the issuance of this refund would resolve the matter, and that they would rescind the complaint with the Revdex.com.

Complaint: [redacted]I am rejecting this response because: I have never received a call from the business since I have filed a complaint, and furthermore, the last three payments I made amounted to, 272.28 not $90.76. I will accept the last three payments and considered the fraudulent matters resolved. 
 
Sincerely,[redacted]

We have investigated thereferenced complaint. Theevidence we reviewed indicates that the account had not been charged for theservices and the account was closed one day after sign up. We attempted to contact the complainant on 4-6-15, 4-8-15, and 4-9-15 in order to resolvethis matter but were...

unable to reach them.There were not any charges made to the account and a refund is not applicable.We have tried to contact the complainant multiple times to preserve ourreputation as a trustworthy business.As this was the complainant’s primary concern we are confident this willresolve the matter, and that they will rescind the complaint with the BetterBusiness Bureau.

We have investigated the referenced complaint. The evidence we reviewed indicates that the charges in dispute are legitimate.   We attempted to contact the complainant on 5/2/2017, 5/3/2017, 5/4/2017 and 5/8/2017 in order to resolve this matter but were unable to reach them.   Although the...

charges associated with the complaint appear valid, we have issued a refund in the amount of $179.90 in good faith, and to preserve our reputation as a trustworthy business.   As this was the complainant’s primary concern we are confident the issuance of this refund will resolve the matter, and that they will rescind the complaint with the Revdex.com.

An explanation of services and answers to the complainant’s questions were referenced and documented during our conversation on 8/24/2017.  We acknowledge that the complainant refused to accept them and desired a full refund of all monies paid.  However, we have determined that the charges made are valid and for services rendered.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

Complaint: [redacted]
I am rejecting this response because: I feel that they did not act in good faith of the contract and so I feel that all my monies paid should be refunded.. 
Sincerely,
[redacted]

We have investigated the referenced complaint. The evidence we reviewed indicates that the charges in dispute are legitimate.
 
We attempted to contact the complainant on 10/20/2016, 10/21/2016, and 10/24/2016 in order to resolve this matter but were unable to reach them.
 
Although...

the charges associated with the complaint appear valid, we have issued a refund in the amount of $99.95 in good faith, and to preserve our reputation as a trustworthy business.
 
As this was the complainant’s primary concern we are confident the issuance of this refund will resolve the matter, and that they will rescind the complaint with the Revdex.com.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

Complaint: [redacted]I am rejecting this response because: my credit score has dropped 30 points within a month why would I pay $90 for them decreasing my credit score. They need to credit the account and not make me pay for anything that they say I owe. Sincerely,[redacted]

We have investigated the referenced complaint. The evidence we reviewed indicates that the complainant has not been a member of our services. We attempted to contact the complainant on 10-19-15, 10-22-15 in order to resolve this matter but were unable to reach them in good faith, and to preserve our...

reputation as a trustworthy business.As this complainant was not a member, we are confident that they will rescind the complaint with the Revdex.com.

We have investigated thereferenced complaint. Theevidence we reviewed indicates that the charges in dispute are legitimate. We contacted the complainant on 6-17-15 in order to resolve this matter. Although the charges associated with the complaint appear valid, we haveissued a refund in...

the amount of $89.95 in good faith, and to preserve our reputation as a trustworthy business. The complainant indicated that the issuance of this refund would resolvethe matter, and that they would rescind the complaint with the Better BusinessBureau.

We have investigated the referenced complaint. The evidence we reviewed indicates that the charges in dispute are legitimate.
We attempted to contact the complainant on 5-17-16 and 5-19-16 in order to resolve this matter but were unable to reach them.
The complainant’s concerns are not very...

clear. Although the charges associated with the complaint appear valid, we have closed the account to ensure no further charges will be drafted in good faith, and to preserve our reputation as a trustworthy business.
As this was the complainant’s primary concern we are confident the issuance of this refund will resolve the matter, and that they will rescind the complaint with the Revdex.com.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

Complaint: [redacted]I am rejecting this response because: The bases for this complaint is that your company did not provide the services and it the bad customer service. THis back and fourth is proving pointless. Your not even paying attention to what you already admitted to. I am rejecting this an tell I get my full refund.
 
 
Sincerely,[redacted]

We have investigated the referenced complaint. The evidence we reviewed indicates that the charges in dispute are legitimate.
We attempted to contact the complainant on 3-23-16 and 3-28-16 in order to resolve this matter but were unable to reach them.
Although the charges associated with the...

complaint appear valid, we have issued a refund for the last three payments of $90.76 as service has been provided in good faith, and to preserve our reputation as a trustworthy business.
As this was the complainant’s primary concern we are confident the issuance of this refund will resolve the matter, and that they will rescind the complaint with the Revdex.com.

Complaint: [redacted]I am rejecting this response because: Nothing got resolved, I have wasted 90$ and my credit score is lower than it was when I sought out this company for assistance. Initially upon receiving contact from the company I was going to continue to work with them to see if anything would improve, but I checked my credit reports and scores again this same week and to my dismay my score decreased again. This is been a heartbreaking experience, I thought I was on my way to building something only to end up worse off than when I started.Sincerely,[redacted]