CreditRepair.com Inc

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** *** ***

We have investigated the referenced complaintThe evidence we reviewed indicates that the charges in dispute are legitimate
We attempted to contact the complainant on 5-27-and 6-1-in order to resolve this matter but were unable to reach them
Although the charges associated
with the complaint appear valid, we have closed the account with no charges to be drafted at a $balance as there were not any payments madein good faith, and to preserve our reputation as a trustworthy business
As this was the complainant’s primary concern we are confident the issuance of this refund will resolve the matter, and that they will rescind the complaint with the Revdex.com

We have investigated the referenced complaint
We attempted to contact the complainant on 6-22-and 6-23-in order to resolve this matter but were unable to reach them
Although the charges associated with the complaint are valid for services performed, we have issued no
further billing in good faith, and to preserve our reputation as a trustworthy business
As this was the complainant’s primary concern we are confident the issuance of this will resolve the matter, and that they will rescind the complaint with the Revdex.com

Complaint: ***I am rejecting this response because:
The explanation given to me over the phone by a woman was mindless Too many variables to make any sense of their business, and her attempt to add as much confusion as possible made any further explanations invalid She didn't even attempt to itemize the charges Instead, she focused on how "there is no such thing as a REAL credit score", and how "Creditors don't go by a credit score" As I began to question her explanations she further avoided the topic of the charges Finally, I began questioning everything she mentioned She became resistant, combative, and refused to address the issue of future charges for services NOT rendered!
The illegitimacy "Creditrepair.com" was solidified when the woman attempted to convince me how they are a "real" business, and how legit their so called business isSince "Creditrepair.com" is attempting to Double Charge me for services NOT RENDERED I grew weary of hearing the mind numbing double talking and disconnected the call
"Creditrepair.com" is more than likely operated from someone's dining room in Salt Lake City that are ripping people off!!
Sincerely,*** ***

We have investigated the referenced complaintThe evidence we reviewed indicates that the charges in dispute are legitimate We attempted to contact the complainant on 3/17/2017, 3/24/ and 3/27/ in order to resolve this matter but the complainant requested that we stop
attempting contact Although the charges associated with the complaint appear valid, we have issued a refund in the amount of $in good faith, and to preserve our reputation as a trustworthy business As this was the complainant’s primary concern we are confident the issuance of this refund will resolve the matter, and that they will rescind the complaint with the Revdex.com

We have investigated the referenced complaintThe evidence we reviewed indicates that the charges in dispute are legitimate.We
attempted to contact the complainant on 10-17-15, 10-18-15, and 10-19-in order to resolve this matter but were unable to reach them.Although the charges associated with the complaint appear valid, we have issued a refund in the amount of $in good faith, and to preserve our reputation as a trustworthy business.As this was the complainant’s primary concern we are confident the issuance of this refund will resolve the matter, and that they will rescind the complaint with the Revdex.com

We have investigated the referenced complaintThe evidence we reviewed indicates that the charges in dispute are legitimate
We contacted the complainant on 1/5/in order to resolve this matter
Although the charges associated with the complaint appear valid, we have issued a
refund in the amount of $in good faith, and to preserve our reputation as a trustworthy business
The complainant indicated that the issuance of this refund would resolve the matter, and that they would rescind the complaint with the Revdex.com

We have investigated the referenced complaint. The evidence we reviewed indicates that the charges in dispute are legitimate.We contacted the complainant on 12-18-15 in order to resolve this matter.Although the charges associated with the complaint appear valid, we have issued a refund in the amount...

of $49.95 in good faith, and to preserve our reputation as a trustworthy business.The complainant indicated that the issuance of this refund would resolve the matter, and that they would rescind the complaint with the Revdex.com.

We have investigated the referenced complaint. The evidence we reviewed indicates that the charges in dispute are legitimate.
 
We attempted to contact the complainant on 6-15-16 and 6-17-16 in order to resolve this matter but were unable to reach them.
 
The charges associated with...

the complaint are valid for the service provided. We were unable to locate proof of cancelation in May. We have issued a refund in the amount of $69.95 in good faith, and to preserve our reputation as a trustworthy business.
 
As this was the complainant’s primary concern we are confident the issuance of this refund will resolve the matter, and that they will rescind the complaint with the Revdex.com.

Complaint: [redacted]I am rejecting this response because: they have made no attempt to contact me at the number provided for me on this Revdex.com complaint. I have spoken to them to inform them I want all correspondence written and sent to me at my home address. They continue to refuse to provide all accountings for my services with them and they refuse to contact me in written. Therefore I must assume they are not being honest. They have given the Revdex.com and me nothing but excuses to keep them from giving a full accounting in writing.Sincerely,[redacted]

We have investigated the referenced complaint. The evidence we reviewed indicates that the charges in dispute are legitimate. We have also notified leadership of the complaint regarding service.
 
We attempted to contact the complainant on 7-6-16 and 7-7-16 in order to resolve this matter...

but were unable to reach them.
 
Although the charges associated with the complaint appear valid, we have issued no further billing in good faith, and to preserve our reputation as a trustworthy business.
 
As this was the complainant’s concern we are confident the issuance of this refund will resolve the matter, and that they will rescind the complaint with the Revdex.com.

Complaint: [redacted]
I am rejecting this response because: The  representative did acknowledge that an item was removed from my credit report but it is still showing up on my credit report and was trying to convince me to take the $99 but I want a full refund from the time I first signed up until may. 
Sincerely,
[redacted]

We have investigated thereferenced complaint. Theevidence we reviewed indicates that the charges in dispute are legitimate. We contacted the complainant on 5-14-15 in order to resolve this matter. Although the charges associated with the complaint appear valid, we haveissued a refund in...

the amount of $328.00 in good faith, and to preserve our reputation as a trustworthy business. The complainant indicated that the issuance of this refund would resolvethe matter, and that they would rescind the complaint with the Better BusinessBureau.

We have investigated thereferenced complaint. Theevidence we reviewed indicates that the charges in dispute are legitimate. We contacted the complainant on 7-22-15 in order to resolve this matter. Although the charges associated with the complaint appear valid, we haveissued a refund in...

the amount of $89.95 in good faith, and to preserve our reputation as a trustworthy business. The complainant indicated that the issuance of this refund would resolvethe matter, and that they would rescind the complaint with the Better BusinessBureau.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Complaint: [redacted]I am rejecting this response because: I haven't receive any email confirmation of the refund and payments cancellation, as discussed with the manager. I only accept when I officially get my refund back.Sincerely,[redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

We have investigated the referenced complaint.
 
We attempted to contact the complainant on 6-17-16 in order to resolve this matter but were unable to reach them.
 
We have listed all corresponding contact information to be removed from records in good faith, and to preserve our...

reputation as a trustworthy business.
 
As this was the complainant’s primary concern we are confident the issuance will resolve the matter, and that they will rescind the complaint with the Revdex.com.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution was my only choice to accept I see that the business credit repair claims that the charges were accurate and they did a "good faith" payment like they did me a favor they did themselves a favor cause they knew the charge was bogus and only hope they change there policys going foward unfortunately there is no accountability for business's to operate in a fair way for the consumer this is just a bait an switch operation so yes my only option is satisfactory Sincerely, [redacted]

We have investigated the referenced complaint. The evidence we reviewed indicates that the charges in dispute are legitimate.
 
We contacted the complainant on 12-21-15 in order to resolve this matter.
 
Although the charges associated with the complaint appear valid, we have issued a...

refund in the amount of $129.90 in good faith, and to preserve our reputation as a trustworthy business. The complainant has also paid less than what has been requested for refund. As the complainant has received full services with results, we find that the refunded amount is just.