Daily Steals

I mistakenly purchased two items (men's leisure pants - package of three) the same color. I wished to return one of the packages that was never opened.
I contacted Daily Steals about returning the package explaining why I wanted to return the package. They responded a day or so later (case # 7178949) and said I needed to send a photo of the two identical packages. I responded that that wasn't possible since one package had been opened and laundered. I also told them that that was a ridiculous request since they had my order in their files and could just check my order in their records and see the duplicate order. I haven't received a response. All I wanted, was to return this unopened package and get a refund. Not difficult at all. I finally found a telephone number for Daily Steals Customer Service and called it. I received a recorded message telling me to contact them on line and then hung up on me.
What horrible customer service, the worst I've ever experienced. I give Daily Steals a 0 in a scale of 10, with 10 being the best rating.

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, /> [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Actually, I am no longer interested in a return My bank issued a credit for the full amount However, I am not withdrawing my complaint with the Revdex.com and I will be sending this email to them This process has been absolutely ridiculous You have a day return policy I purchased the watch from you, not from the supplier, therefore, you are responsible for the purchase and the return, especially with a day policy In addition, the return was denied When I looked at my account on your website because of the inordinate amount of time, the status of the return said rejectedIt is unfortunate that it took a complaint to the Revdex.com to get any responsible action on your part Obviously, I will not be ordering anything from your company again In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Hello [redacted] ,We have sent you a return shipping label so that you may return the defective unit to us at our expenseOnce we have received and processed the return, we will send you a replacementWe cannot be sure it's the battery that's defective, so we have to replace the whole unitHere is an article on [redacted] 's website explaining how to transfer Office to your new computer without paying again: [redacted] We hope this helps, and that you are happy with your replacement computer.Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: On order # [redacted] They debited my card even though the product WAS NOT available & told me they would credit the $backDaily Steals did not credit my $back to my card for this order.On I ordered another iPad 32GB WiFi+3G AT&T (# [redacted] ) White = $order # [redacted] which was also in stock, but they said it wasn't after I placed the order & they debited my card for $I called Daily Deals & complained right away & the $was credited back & to my card & posted on 122014.The $for order # [redacted] placed on 12/*/HAS NOT posted to my credit card accountDaily Deals is a fly by night, disorganized company that should NOT be aloowed to be in business!!!! I attached PDF's of both the order confirmations from Daily Steals In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Hello, We apologize for the inconvenienceYour refund was processed via [redacted] on November [redacted] and should reflect in your account nowPlease let us know if you have any questions or concerns

I am sorry with the problems you have had with your productUnfortunately, as we previously stated, this was very much past the 90-day warranty period for a refurbished item, which was clearly stated on the product listingFurthermore, the law you cite applies to manufacturer warranties, and we are clearly not the manufacturer of the itemYou would be best served by contacting the manufacturer of the item

Revdex.com:At this time, I have not been contacted by Daily Steals regarding complaint ID [redacted] .Sincerely, [redacted]

Bought a refurbished Moto 46mm from Daily Steals, received in days from purchase, and it looked and worked just like brand newIt seems like most of the people on here writing negative reviews are complaining about the lack description when in reality the issue is that they didn't read everything about the product, its not the websites fault is peoples ignorance

I am sorry you had a bad experience with your orderPlease note that you were sent a free return shipping label on 115, and we processed the item as received and fully refunded you on 2/*2/We sincerely apologize for any inconvenience you have suffered

Revdex.com:At this time, my complaint, ID [redacted] regarding Daily Steals has been resolvedDaily Steals promptly issued a full refund upon receipt of the Revdex.com complaintThank you for having the only business feedback system that provides resolutions to customer complaints in an efficient and timely manner (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted]

I bought pairs of shorts, they sent me the wrong size, I sent repeated e-mails to their support and received no reply after almost weeks nowI have bought numerous items from them over the past few years., items were OK..but they apparently have no customer support in placeI will not buy from them again nor would I recommend them, they have no right being in business in they can not provide any product support or rectify their shipping errors

Hello [redacted] ,I apologize for the inconvenienceI have issued a refund in the amount of $to the original payment method, which will reflect in your account within 1-business daysYou may dispose of the items as you wishWe will not need them returned to us.We have updated our listings for the mystery boxes to more clearly inform of the item's content and warrantyWe thank you for helping us improve this dealWe value you as a customer and hope that you may continue to do business with us

Hello,I apologize for the inconvenience.I have issued a full refund for this purchaseIf the refund does not reflect in your account within business days, please contact me immediately and I will take care of this

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved.Sincerely, [redacted]

Hello ***,We are very sorry for the troubles you have had with this orderWe are mailing you a check for the full amount of the order plus $for the inconvenienceWe hope that you will consider shopping with us again

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

DAILYSTEALS RESPONSE – [redacted] TRACKING

I am sorry for your bad experience with your orderWe fully refunded you for the unshipped orders on 2/**I am very sorry for the extended delay in resolving your issueWe have fixed our problem resolution process and hope you will consider purchasing from us againPlease let me know if you have further concerns

At this time, I have been contacted directly by Daily Steals regarding complaint ID [redacted] , however my complaint has NOT been resolved because: [Your Answer Here] I shipped the defective product back but have not been contacted that is has been received nor have I gotten a refund In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***