Daily Steals

Sorry for the delay, customers refund has been issued for Please allow 3-days for refund to reflect in your account

I purchased "TAG Heuer Prescription Ready Eyeglasses" and when I received it, the size was too big and I wanted to return itI am having lot of trouble communicating with them to return and it's been over days and they have not sent me RMA number or any acknowledgement to honor their return policyIt's very frustrating

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
***
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.I FINALLY RECEIVED MY REFUND
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

I am sorry for the bad experience you had with your orderAlthough the stated reason is typically not sufficient for a refund, I feel that our delay in communication to you was unacceptableI have gone ahead and credited you for the full cost of the orderPlease accept our apologies

Dear ***,We sincerely apologize for any inconvenience this may have caused youWe were unable to fulfill your order and it was cancelled on May ***An apology email and $coupon was also sent to you on May *** in hopes that we could make up for the inconvenienceBecause we were
unable to automatically refund your purchase, we mailed you a check in the full amount of $to the shipping address associated with this order on May ***An email was also sent out regarding this to keep you updated with the refund processOur records show that the check we mailed you was deposited on June ***We value you as a customer and we do hope that you may continue shopping with us

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been
resolved because:
Daily Steals has told me several times over the past few weeks to check my *** account for a refund As of today, January ***, there has been no refund Please send the refund to my *** account Only once I see it there, or even on my *** *** card, will I consider this case closed
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by Daily Steals regarding complaint ID ***.Sincerely,*** ***

Hello,I apologize for the delay with your refundOur system incorrectly marked your refund as cleared earlier this month, but after reviewing it, it was not successfulI've issued a refund in the amount of $to your *** account and it will reflect within hoursPlease let me
know if you have any questions or concerns

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
DailySteals responded with if I have any questions to contact them...however it was next to impossible to reach anyone connected to that company, with the phone #'s that I haveIn fact they didn't even have a phone # listed period, and I had to *** this business' phone numberEven when I contacted Revdex.com, the # that was provided was bogus, I still was unable to reach customer serviceThe business reply was, it was shipped Sept ***, but there is no shipping info on dailysteals website, no estimated time when it would arrive, no nothing! I just want my refund!!!
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter
has been resolved
Sincerely, *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Since the order is "so old" and my emails have been ignored, I do not trust you or your companyI will not be providing any of my personal information to you or any of your associatesYou are running a shame organization and based on reading reviews on the internet (sadly after my purchase) I am not alone with these claimsThere are thousands of similar situations and your company reviews are below what is acceptableLuckily I was able to add just one more negative review to the thousands if not tens of thousands of negative reviewsIt is funny that once I contacted the Revdex.com you responded within and hour, but when communicating to your customer service, there is no communicating just sitting in the darkI will continue to share my experience with any outlet that I can find. Thanks for not helping!
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint
ID# ***, and have determined that my complaint has NOT been resolved because:
I received an email this morning but no resolution of this matter.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:At this time, my complaint, ID *** regarding Daily Steals has been resolved
(By clicking "OK", your complaint will be closed as
Resolved.)
Sincerely,*** ***

Hello, As stated, the only amount that will be refunded is $If you wish not to accept this offer, there will be no more correspondenceThank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

***,I am truly sorry for your bad experienceI have made changes to our customer service processes in order to prevent this from happening in the future, but I realize this doesn't make the past month or any better for youI refunded you without needing the device backI will also be sending you a coupon in hopes you may consider shopping with us in the futureHopefully you might forgive us and allow us to continue to bring you great dealsPlease let us know if there is anything else we can do.***

Item receivedRefund issued of $

Hello, I'm very sorry to hear you received item that were damaged and will do my best to endure this issue is resolvedCan you please send pictures of the items you received? I look forward to assisting you