Daily Steals

Ridiculous companyIf you buy anything, expect no sort of communicationsExpect almost a month for your item to get to you Shameful company!

The customer reversed the [redacted] charge before we refundedThis is why she did not see the refund when I issued it; she got her money back 2/**Our system OK'd the refund because it saw that the money was already refundedAttached please find the screen shot of our [redacted] account indicating that the charge was reversedI understand that we took too long to ship but I am not sure what outcome the customer wants when she already got her money back months ago, and is saying she is still waiting for her refundWe cannot double-refund her

I am sorry about the trouble you have had with this process [redacted] will not allow us to perform refunds while a charge is in disputeThis functionality is removed from our account until the dispute status is goneThis is a [redacted] restriction and not under our controlWe want more than anything to issue this refund to you, so please remove the dispute status, let us know, and the refund will be given to you ASAPI cannot stress enough that we have absolutely no ability to refund you until the dispute status is lifted, nor can I stress enough that we really want to give you this refund

I am sorry you had this issue with your orderYou have been fully refunded

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Hello [redacted] ,All of our orders ship within 7-business days, and if there was a long delay in shipment, you would be notified and given the option to cancelHowever, this was not the case as your order # [redacted] was shipped and delivered on August [redacted] via [redacted] tracking # [redacted] Please let me know if you have any questions or concerns

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] Hello, [redacted] has a page how to do a refund for a dispute: [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

I am sorry for the problem you are experiencingIt appears someone got hold of your credit card information and fraudulently used your card on our siteWe will be more than happy to refund your card for any charges that have occurred fraudulentlyWe take credit card fraud very seriouslyPlease contact me directly at [redacted] to get this resolved ASAPI will need to ask you for some info that should not be provided in a public forumAgain, we sincerely apologize for any inconvenience, and we constantly work to improve our fraud detection to avoid situations like these in the future

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] All items were in the 7lb box because you only sent me one RMA and at no time did [redacted] specify that she was going to send two separate RMA and for me to send the items separatelyAll along [redacted] has been playing games giving me bits and pieces of information making me waste time repeating myself email after email When I went to [redacted] to send the package I had separate boxes with the RMA attached to both boxes, but the [redacted] clerk told me the RMA could only be used on boxI immediately asked her for a bigger box and she gave me an empty office paper box and helped me combine all items into that one boxWe placed the DVR in the box in the same white box it came in, and opened the box where the cameras were in and placed them in the bigger boxThe cameras were all in there original white box as wellThere was a total of boxes placed inside the box along with the RMA Form listing all items and the explanation of why they were being returnedSomeone needs to verify with [redacted] what was in the box and of he is a person of integrity he will verify that there were white boxes contains surveillance cameras and DVR Also, why is it that only today after I placed my complaint dis someone respond mentioning that the DVR could not have been in the package received on 814? I have been complaining and ask for my credit for about days and this is the first time that I see anything about a 2nd RMA or that they have acknowledged anything about the DVRWhy would I want to keep it if it doesn't even work, you sent me junk and I returned it to you, now I want my money I have about email conversations between myself an [redacted] and will be glad to provide them to anyone to prove what I am saying is trueThis company is unprofessional and has no clue how to provide customer serviceIf my order history would not have been removed from the website perhaps this process would have been a lot different, but it had been a stressful ordeal that once I get my money I want nothing to do with them ever again In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

I'm sorry you were not happy with my original response, but you hadn't mentioned that you weren't happy with the Timberland sunglasses as wellPlease remember that these are not fakes, and we do not manufacture these sunglassesWe will also refund you for the Timberlands

Wow, I wish I would have seen this site before I bought a laptop from Daily StealsI didn't notice that buried down in the description was: Condition: Refurbished Yes, my bad for not reading ALL the details, but really? Way to BURY THE LEAD! Perhaps that should be stated in the Title? So you can imagine when it arrived, I was very surprised to see what I was thinking was a new computer as an old, bangone Not wanting to go through the torturous return process, I decided to make the best of itI got it all set up and my kids were all using itThey were pretty happy because this was their first computer At four months it just diedCompletelyIt would not startI tried reinstalling and repairing the operating system, but there was apparently some bad hardware on it The warranty was only for days, so I was only a month pastI'm not sure there is a single human on the planet that thinks a laptop should only work for days Here was their enthusiastic reply: "Thank you for getting back to me! I apologize for the inconvenience! We're unable to accept a return past the warrantyOnce it expired we're not accepting returns, no exceptionsWe give customers reasonable time to return an item if there are any problems with it Thank you for your understanding If there is anything else I can assist you with, please don't hesitate to askI am happy to help! Sincerely, [redacted] and the Daily Steals Team" They said they will not allow a return or exchangeNo exceptionsWhen somebody tells you "that's just our policy" or "no exceptions" please remember that's code for *-OFF It's also a code for "why would you be stupid enough to ever shop with us again?", assuming your request for them to bend the rules was not unreasonable They're unwilling to help, even if it means that I'm going to go on line and cost them tens of thousands of dollars in sales because I'm on a mission nowHere I come [redacted] , [redacted] , [redacted] , Consumer Affairs, etcJoin me everybody!! They even admit that they are thieves, just look at the link to the product: http://www.dailysteals.com/deal/preview/46675/immathief Look at the last part of the link: im-ma-thief Crazy! They are brazen about it! I used to look at their web page almost every day and buy stuff several times a yearI don't understand why they would want to [redacted] off customers and risk losing future business when it would be simple and inexpensive for them to just exchange the laptop or give a credit Then instead, I would be making a post about how great they were and that they had a loyal customer for life"

Revdex.com:After several weeks dealing with this business, reporting the issue to my credit card company and to the Revdex.com, I have finally received an email stating I will be receiving a refund for the laptop I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Customer was already refunded to the payment method [redacted] ending in ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] />

Ordered iphone plus from Dailysteals Phone function does not work Wrote them and got a reply that some will assist in 24-hourweek has gone by no one yet get back to meI sent reminder twice then a request to get refund Did not receive any response

Hello ***,I am sorry to hear about the issues you have experienced with these itemsOur records show that you were refunded in the total amount of $for all vaporizers on August ***We will not need the items returned to us [redacted] - $[redacted] - $[redacted] - $[redacted] - $37.00If you have any questions or concerns, please let me know

Bought Nexus 5X as part of the dailysteals for When I received it, it was obviously refurbishedThe screen protector was haphazardly stuck on with bubbles on itThe screen had a small scratchThe charger was a EU charger and not a north american chargerI bought the black version, but the charger and USB C cable was whiteNever going to buy from this scam site again

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I am still waiting on my new computer to be sent back to me and once I receive it and it is in properly working order I will accept the resolution on In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

The following email was initially sent on Feb **, from [redacted] I am re-sending it now through Revdex.com since it seems it wasn't received --- #222222;">Hi ***, I've just been reviewing your case history with Daily Steals I can assure you that the delay in your refund information posting was not deliberate and was, rather, an technical errorOur customer service team wasn't privy to the end of the system the error occurred on and responded to your return with our usual policyIf we'd better understood the root of the issue, we wouldn't have refused your return I'm approving you for a return Please fill out the attached form and be sure to include the following authorized RMA and Customer ID numbers RMA numbers are valid up to days from the date issuedIf the RMA number has expired notify Customer Service before sending back your return Your RMA # [redacted] Your Customer ID: [redacted] Please return the unit in its original packaging with all of its accessories to the following address Additionally, please be sure to include the RMA number on the outside of the package as seen below Daily Steals Returns RMA# ________ [redacted] I have also attached a prepaid return shipping label for your convenience Please let me know if you have any questions Thanks, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me, but do not close the complaint until I can confirm that the refund has posted to my account Sincerely, [redacted]