Daily Steals

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
It is not a new itemA new item has never been used beforeThis has obviously been used before as the warranty from *** has expiredThe warranty period with *** starts when the product is first registeredThe product is only registered when you turn it on, and during setup it gets registered with ***The product had obviously been registered in the past or the *** warranty would not have expired.I would like to have a new charger sent as the one that was originally included is defective (you cannot get any USB cable--including the one sent with the product--into the charger)I would also still like an apology for misleading advertising*** ships their products in a white boxThis product came in a multicolored boxWhite box in the computer world refers to the actual case of a generic computer--not the type of shipping container it is shipped in (I work for a large computer manufacturer, so I know)Misleading advertising.Please send a new charger and an apology
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Sorry to hear you emailed us with no replyI don't show any emails in our system from youHave you emailed ***? I show this order was back ordered, but should ship todayAn email was sent out on January ***

Hello,We apologize for the inconvenience as we were unable to fulfill this orderA refund was issued on December ***

Hello ***,We apologize for the troubles you have experienced with this orderWe have issued you a full refund via ***We are not sure why your order was cancelled and sincerely apologize for the inconvenience. Sincerely,***

Return instructions have been sent to customer

Warranty for this item expired days after receipt of the itemNo refund will be givenWe are not in Mass and are not responsible for any laws within the state

Refunded

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
***
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Refund has been issued for customer

This company is selling counterfeit products The product I purchased was advertised as an authentic *** It came in their package and was labeled as such When the cheaply made product broke and I contacted ***, I was informed it was not genuine I emailed the company, which they ignored Do NOT trust this company or purchase their knock-off products!

Customer was refunded 12/**please have customer verify refund with bank

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
First let me state that there was zero response during this time after I notified daily steals about the second laptopThe answer that they were closed for the holidays is incorrect I responded to the initial email within minutes of their reply hence they were still open only then did I send follow ups at which time I never received a response stating that they were close for the holidays, as they stated in their response I have all the emails to show this evidenceAs for contacting the supplier, go aheadThat does not answer what I am looking forSend me the RMA number and issue a full refundThat is the answer I wantI gave this two attempts to get this right.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,*** ***

Hello ***,We are sorry that you have had a negative experience with usAs explained in our emails to you, your return request was not denied, but was pendingI have issued a refund in the amount of $for this order, which will reflect in your account within 1-business daysWe
will also be sending you return information so that you may return the item to us at our expenseWe value you as a customer and apologize for any inconvenience this matter may have caused you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and I find this resolution satisfactory to meThey have refunded my money; therefore, the matter has been resolved.
Sincerely,
*** ***

A refund in the amount of $has been issued to the PayPal accountPlease allow 3-days for the refund to reflect in your account

***,
background-">I'm terribly sorry for the poor experience you've had with DailySteals
We strive to make sure that all orders reach our customers in a timely fashion, but there are occasions where the shipping process ends in errorIt is deeply unfortunate when that results in gross delays or a loss of product for one of our valued customers
As a company, it's important that we communicate well with customers when things go wrong, and I apologize that we did not address your concerns in a timely manner
As we do not presently have the item in stock to send you a new order, we have issued you a refund
A Full Refund for $occurred on 09:37:AM, 1/**/
Those funds should have processed back to your PayPal account by now
Thanks,
***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

We are very sorry for this issueOur vendor indicated the item was sent, but they are unable to provide us with tracking informationA refund will be issued in the amount of will be issued immediately

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.They refunded me $out of $they promised this morning, and
that't it, they don't even mention about the item conditionI'm too disappointed in their customer service, I don't want to follow this case anymore, better something than nothing
Sincerely, *** ***

Revdex.com:At this time, I have not been contacted by Daily Steals regarding complaint ID ***.Sincerely,*** ***