[redacted] did a thorough seasonal inspectionA second visit was made two days later to replace a faulty thermostat / outdoor thermometer with a new wireless modelWorks flawlesslyIt was very obvious that [redacted] was smart, quick, and knew exactly what he was doingHe wore booties when working inside...a thoughtful plusD&H and [redacted] get an A+
Excellent service and very knowledgeable technician Told what condition the unit is in and gave me recommendations but no high pressure to do what he suggested
Excellent service and very professionalWould recommend your company without an ounce of worry Technician very thorough in explanation of everything he was doing and why Thank you [redacted] !!
The service man from D & H was absolutely wonderful! [redacted] was so pleasant and you could really tell by his enthusiasm that he enjoyed his job and helping customers [redacted] was extremely knowledgeable about his business, therefore doing his work quickly and efficiently was no surprise I ask him about installing air conditioning in my home, something I know nothing aboutThis company actually sets up another appointment that is devoted to discussing a new air conditioning unit for your homeI really like that! That way I don't have to "grab" the workman between his chores to ask him questions (and believe me that has happened before)I really have to say I am really impressed with this company and espwith [redacted] who was pleasant & friendly to work withHe also made it very easy for me to understand things and used "non-laymen" terms to deal with a "newbie" like me Thanks Everyone!
[redacted] provided the winter service inspection on my heating system todayGreat service and provided information on what he was going do for the winter inspectionVery knowledgeable & through explained what he was going to do and why
On 11/11/ D&H Air Conditioning installed a new Water Heater, a new Gas Furnace and an Air Conditioning Unit on my roof Our agreement was negotiated just the day before The installation appeared to go very smoothly and passed all performance tests upon completion I am most pleased [redacted] ***
D and H Air conditioning and heating I contacted after we had a lightning strike and it fried the AC control panel leaving the unit disabledCalled D & HThey sent somebody out immediately on hearing it was an emergency [redacted] is the technician That was sentIt was clear from the start that he knew what he was doingThe work is superb and he also explained everything from function of the unit to the paper workI'm very happy with the resultWill not hesitate to call if we need their expertise and experienceAnd, the house is cool now and my dear wife is positively giddyThanks a lot for the great service
Extremely overpriced for the issueTook less than minutes to discover the blown fuse and about minutes to resolveAll for $That's an easy $too much The repair person was very nice
I am very pleased with the service tech, ***, that came to our house He was thorough and pleasantHe checked out the A/C unit & heating & cooling He didn't try to hustle us by telling us we needed hundreds of dollars of maintenance, as a previous tech had tried He answered my questions & even found better quality filters for less money than what we are currently using
I have been a customer of D & H for over years when my niece recommended them to replace a non functioning furnace and put in an air conditioner They have always been helpful in guiding us through the choices and stood by their products with their maintenance plans When we experienced another failure at the end of the warranty period, D & H went through our choices, pros and cons, and costs It was my choice without pressure Their servicemen and salesmen have been professional, cheerful and courteous I would gladly recommend them to everyone
Everything was great up until the final inspection The contractors refused to remove a sheet-metal (hood) that opened to the roof from the inside of my closet Without thinking, they had capped and sealed the iron setting of the sheet metal hood, so removing the vent would cost them more time and materials as they would have to tear a hole in the roof againInstead of admitting their error, [redacted] claimed it was not part of the original contract and quoted me an extra $for the additional laborI disagreed because the original contract we discussed was for "removing and replacing" the ductwork system, including removing the small vent hood in the closet that was completely accessible to them had they not sealed the roof They suggested I remove the unit myself if I didn't want to pay, but because they sealed and capped the original vent hood, so I thought removing the unit myself was unreasonable In the end I said I would deduct $from the original total for not completing their contract They quickly changed their minds and sent a contractor who cut the vent with a saw to remove it from the inside This solved the issue, but they left a gaping hole in my closet for me to repair and refused to do any sheet rock repair despite the problems they caused themselves I had originally chosen D&H because of their professional behavior and timely response since other companies seemed unreliable and did not follwith their quotesThe contract total was $4,and they were certainly not the cheapest quote, so I'm disappointed in their lack of professional behavior and the lack of work ethic in their final product For that kind of money, they could have at least offered me a 2ft x 2ft sheet rock panel to repair the big hole they left in my closet Anyway, I am happy with the duct work they did install and the new swamp cooler unit, but in the end they reminded me of every other contractor out their trying to cut corners
I have been a customer of D & H going on four years and I have never had a complaint about them, Last summer my A/C went out, they came out and checked and said there was a leak in the coil - they'd have to order a new coil In the meantime it was 100+ degrees outside - - but they came out several times to add Freon to the system so that we could be cool until the new coil came in I have never had a problem with their service or their technicians
[redacted] did a thorough seasonal inspectionA second visit was made two days later to replace a faulty thermostat / outdoor thermometer with a new wireless modelWorks flawlesslyIt was very obvious that [redacted] was smart, quick, and knew exactly what he was doingHe wore booties when working inside...a thoughtful plusD&H and [redacted] get an A+
[redacted] was an efficient, polite, knowledgeable service tech I'm a D & H customer for the past year and have been happy with the whole operation
Excellent service and very knowledgeable technician Told what condition the unit is in and gave me recommendations but no high pressure to do what he suggested
Excellent service and very professionalWould recommend your company without an ounce of worry Technician very thorough in explanation of everything he was doing and why Thank you [redacted] !!
The service man from D & H was absolutely wonderful! [redacted] was so pleasant and you could really tell by his enthusiasm that he enjoyed his job and helping customers [redacted] was extremely knowledgeable about his business, therefore doing his work quickly and efficiently was no surprise I ask him about installing air conditioning in my home, something I know nothing aboutThis company actually sets up another appointment that is devoted to discussing a new air conditioning unit for your homeI really like that! That way I don't have to "grab" the workman between his chores to ask him questions (and believe me that has happened before)I really have to say I am really impressed with this company and espwith [redacted] who was pleasant & friendly to work withHe also made it very easy for me to understand things and used "non-laymen" terms to deal with a "newbie" like me Thanks Everyone!
[redacted] provided the winter service inspection on my heating system todayGreat service and provided information on what he was going do for the winter inspectionVery knowledgeable & through explained what he was going to do and why
I have been doing business with D&H for five yearsThey are very dependable and thoroughTechnicians are very capable and helpful
On 11/11/ D&H Air Conditioning installed a new Water Heater, a new Gas Furnace and an Air Conditioning Unit on my roof Our agreement was negotiated just the day before The installation appeared to go very smoothly and passed all performance tests upon completion I am most pleased [redacted] ***
The D & H Technician, [redacted] was professional, prompt and informative
D and H Air conditioning and heating I contacted after we had a lightning strike and it fried the AC control panel leaving the unit disabledCalled D & HThey sent somebody out immediately on hearing it was an emergency [redacted] is the technician That was sentIt was clear from the start that he knew what he was doingThe work is superb and he also explained everything from function of the unit to the paper workI'm very happy with the resultWill not hesitate to call if we need their expertise and experienceAnd, the house is cool now and my dear wife is positively giddyThanks a lot for the great service
Extremely overpriced for the issueTook less than minutes to discover the blown fuse and about minutes to resolveAll for $That's an easy $too much The repair person was very nice
I am very pleased with the service tech, ***, that came to our house He was thorough and pleasantHe checked out the A/C unit & heating & cooling He didn't try to hustle us by telling us we needed hundreds of dollars of maintenance, as a previous tech had tried He answered my questions & even found better quality filters for less money than what we are currently using
I have been a customer of D & H for over years when my niece recommended them to replace a non functioning furnace and put in an air conditioner They have always been helpful in guiding us through the choices and stood by their products with their maintenance plans When we experienced another failure at the end of the warranty period, D & H went through our choices, pros and cons, and costs It was my choice without pressure Their servicemen and salesmen have been professional, cheerful and courteous I would gladly recommend them to everyone
Quick, courteous, knowledgeable, didn't try to sell me stuff I don't need
[redacted] is the only reason I remain with this company He is prompt, professional, knowledgeable
Everything was great up until the final inspection The contractors refused to remove a sheet-metal (hood) that opened to the roof from the inside of my closet Without thinking, they had capped and sealed the iron setting of the sheet metal hood, so removing the vent would cost them more time and materials as they would have to tear a hole in the roof againInstead of admitting their error, [redacted] claimed it was not part of the original contract and quoted me an extra $for the additional laborI disagreed because the original contract we discussed was for "removing and replacing" the ductwork system, including removing the small vent hood in the closet that was completely accessible to them had they not sealed the roof They suggested I remove the unit myself if I didn't want to pay, but because they sealed and capped the original vent hood, so I thought removing the unit myself was unreasonable In the end I said I would deduct $from the original total for not completing their contract They quickly changed their minds and sent a contractor who cut the vent with a saw to remove it from the inside This solved the issue, but they left a gaping hole in my closet for me to repair and refused to do any sheet rock repair despite the problems they caused themselves I had originally chosen D&H because of their professional behavior and timely response since other companies seemed unreliable and did not follwith their quotesThe contract total was $4,and they were certainly not the cheapest quote, so I'm disappointed in their lack of professional behavior and the lack of work ethic in their final product For that kind of money, they could have at least offered me a 2ft x 2ft sheet rock panel to repair the big hole they left in my closet Anyway, I am happy with the duct work they did install and the new swamp cooler unit, but in the end they reminded me of every other contractor out their trying to cut corners
Spring 'checkup for equipment installed 11/ Very courteous and efficient methodology including a very readable report ***
I have been a customer of D & H going on four years and I have never had a complaint about them, Last summer my A/C went out, they came out and checked and said there was a leak in the coil - they'd have to order a new coil In the meantime it was 100+ degrees outside - - but they came out several times to add Freon to the system so that we could be cool until the new coil came in I have never had a problem with their service or their technicians
Their serviceman performed the most thorough and conscientious inspection of my cooling and heating system that I've ever had
We had no heat [redacted] quickly diagnosed the problem and fixed itHe was knowledgeable and explained the problem to me in plain language