The product was advertised as a single free sample with only shipping to be paidTo date, I have been sent three shipments at exorbitant charges I accepted an online offer for one shipment of a Skin Allure sample product with only shipping and handling to be paid by credit cardThe first shipment was dated July 5, I have been sent three such shipments at an exorbitant charge I was not expecting any shipments after the free oneToday, I telephoned to cancel this order I was informed that I had a contract for monthly shipments at approximately $per month for a small amount of product The return of the product entails a $re-stocking charge Order I.DXXXXXXX, I.DXXXXXXX, I.DXXXXXX Each time the shipment contained: AlluraDerm Anti-Wrinkle Solution: quantity unknown AlluraDerm Advanced Eye Serum: 15ml The associate agreed to cancel my order and gave me a return authorization number I am allergic to perfumes These products contain pe
Charged my debit card $and $for a free sample that I paid shipping on in the amount of $and when I called they said no refunds I requested a free sample to try this cream and I paid $shipping after getting the sample I had a allergic reaction to it and was never informed that if I did not contact them in days I would be charges an additional $which was taken out of my account causing my home association fee to bounce and cost me $bounce check fee and a $late fee on top of the $this is pure fraud
I ordered the sample, which they say is good for days and had only about 2-tablespoons of product in the little jar Did not read the days to cancel so they charged my account $for that small jar I talked to them today, 11-15-17, and they said since I didn't call within days and cancel they will refund me $ They should be checked by whomever does such and put them out of business $is a ridiculous amount to be charged for such a small amount I would give them a less than a review
I did not order this monthly package only the free sample I am returning packages and will expect credit on my account for themI am [redacted] years My account has been charged $for items I did not order I only ordered the free sampleThey have taken advantage of me a [redacted] year old [redacted] citizenCan you help me? I am returning the boxes they have sent me unopenedI called the company for a return address today so I would know how to return them
Allure offers a sample of skin products used by a multitude of stars for FREE for a one time $shipping fee Hidden in the advertisement is supposedly a contract that you are signing up for monthly, costly ($80+) further products which are charged to your credit card without your knowledge Products mysteriously arrive without invoices as to cost nor to your knowledge as to have ordered them I received one additional product and found that $had been charged to my VISA withou my approval When I contacted Allure, I could send the product back but would have to pay $restocking fee ViSA commented that they had a security watch on such companies After much arguing with the company, they gave me a "tracking" number to send the product back and agreed to refund my money but never told me the exact amount and never mentioned the $amount that they had put on my card Purchaser be ware! Product_Or_Service: Allure dem and skin
Ordered cosmetics creams onlineAdvertised as free day trial for shipping cost only, no terms or conditions listedwks later I was billed $ I believe it was a Facebook Ad online for skin products, free day trial, for shipping only1-AlluraDerm cream, 1-eye creamordered 10/06/using my Debit card to pay for shipping$for the wrinkle.cream and $for the eye creamNo mention was made on the Ad for terms and conditionsI looked for them! I received the products, but had not used them as I did not receive and follow up info for reordering On 10/24/I checked my online banking and saw that I had been billed $for the Wrinkle cream and $for the DermaEyeXT cream I called the company and they informed me that if I had not canceled the trial within days that I would be charged for the day free trial supply, which they didI complained that I thought they were advertising fraudulently and deceiving as I did not see any terms or condition
It is impossible to find out where the corporate offices are for this productI would have gone to them first but I could not find an address or phone number Online, everything moves quicklyI wanted to try this productI was directed there from an ad from DrOzA free trial was doable$a month is a car paymentI returned each package unopened as directed by my postal clerk We traveled in August, September, October and NovemberEach time the package was returned unopened but the packages kept comingI'm home and again, another package On the exterior of the unopened box it is impossible to get any informationInside the first delivery, I couldn't see the writing on the product packagingA silver reflective box made it painful to look at and impossible for me to seeFinally, I asked a friend and he read the information to me Here we are $laterTerms and conditions = no refund The product was returned to sender every timeThat they make you jump th
ordered free samples & paid shippingweeks later was charged $for products I DID NOT ORDEROffered a partial refund only fraudulent business practiceswas never advised they would automatically charge my credit card for future shipments, Free samples ordered with shipping paid by credit card 12.89$Unauthorized charges of $made on Called to cancel & get a full refundWas told they would only refund $$due to restocking chargesI refused
misleading advertising, billed without authorizationtried to cancel and customer service was nasty and refused to cancel and refund Ordered a product as a free sample was told these products were from Joanna gaines from hgtvUnfortunately they are not and now my free sample which was already cancelled has now cost me $when speaking to customer service from this company they told my husband they would only give us 35% of the $The product was returned to AlluraSerum P.Obox fountain valley ca 92728-due to the fact that it irritated my skin badlynow I see that the person whom they say made this product is not involved at all and it is a scamThe customer service rep was very nasty and would not help with anythingI want my money refunded and I do not want to be billed ever againthe tracking number from package sent to me is XXXXXXXXXXXXXXXXXXXXXX ref #X:XXXXXX,XXXXXX
This company needs to be shut down They did to me what they have done to all of you The fraud department in my bank will take care of this; however, please make sure you call your bank, and get a new credit card I just left a message here in Florida with the Attorney General, and they will return my call Please call your Attorney General and report your experience All one has to do is type Skin Allure Brands in Google, and you will find hundreds of others being scammed Give the AG the following address: [redacted] Hillsborough Avenue, [redacted] FL If you call you will get the Philippines and you will get no cooperation from them only rudeness
We were suckered into this scam thinking we were getting a free trial for $Then they charged our credit card $+ another $shipping Starting on 9-18-our credit card was charged times $& $5.94, I'm not sure what that's for the $is shipping I guess which was all we were to pay for our "FREE TRIAL"Then on 10/04/another charge of $then on 10/another charge for $85.20, a total of $I called them and they said it was to late to returnI told them I would pay for the return shippingThey said they couldn't give me a refund, But could give me a credit of $and after they received the product there would be a $restocking feeI use US Bank and have a dispute with them in hope of recovering my moneyI am in hopes that you can also help me by contacting them to get my money backThis company is nothing but a rip off and I told the person there that I hope they couldn't sleep good for ripping old people offMy wife is yea
Cancellation/Refund Policy - Day Trial Here are details I sent to the company about my experience with them - a bunch of FRAUDS! After having an extremely frustrating call with "George" in your customer service center I'm told that I can only be refunded $of the $you charged me yesterday I thought the trial I ordered was for days and that I had that much time to decide if I liked the product and wanted to continue with it or not Well apparently that's not so I was told days from delivery is the limit to change your mind about the product and that my days was Monday, 5/- yes - the MEMORIAL DAY holiday So since I didn't contact your company on the holiday and waited until this morning I now have to keep it George said you do not refund open product, even if I had a reaction to it and cannot use it on my skin He had the nerve to say to me "well then, you know you had a problem with it after a week so you should've called us earlier" - REALLY? How rud
This is a bait and switchadvertising I ordered their skin product as a trial sample and paid the shipping charges to receive my trial sample I soon found out they charged my credit card $ I called them and they refunded the amount charged only to re charge my account again a second time Offered to return the product and they denied my request This is a bait and switch and fraud and want other to know not to order from this company
A money back guarantee was offered on a product I bought and now I have not been able to get a RMA number to send it back I bought this skin care creme because they said how great it was or your money back I did not see where you would continue to get the product so even when I wanted to send the first back they had already sent me a second and charged me another $ I sent it back unopened so hopefully I won't get anymore but who knows I have not been able to contact this company
Company took money out of my account after a Free TrialRestocking fee is almost as much as the price, no use sending backCancelledTheives Sent bank information for free Trial, just pay shippingNever received any emailsJust another package in a monthChecked my bank acctand found they had taken money out of my acctwithout permissionCalled and cancelledThey said re-stocking fee was almost as much as the cost of productNo use sending it backThis company is a rip-offAnother useless skin product, and sneaky tactics about billingThey lie over the phone and tell you to calm down!! DON'T USE THIS COMPANY
Deceptive and misleading trial offer of skin care product with small print of charges buried within many paragraphs of terms and conditions Skin Allure( www.allure-wrinkle.com) ; customer service phone # XXXXXXXXXXX, engages in deceptive advertising clearly stating that a free trial costs only S&H fees of $while buried in paragraphs of terms and conditions in small print is the real dealIf the consumer doesn't cancel within days consumer is put on auto ship and consumer's credit card used to pay for the $original S&H fees is charged $for that first "trial" shipment and and auto ship of $for the following month and so on until the consumer catches the charges as in my case by the time I had been charged twice for a total of $My first order was made on 3/16/and charged on 4/3/and a second charge was made by the company on 5/3/ I called the customer service department to dispute the charges as I understood that I was receiving a day suppl
Company offered a free sample, then shipped more products for $I had to call and get a code for a refundThey tried to hustle meCrooks When I called for the return the rep offered to pay me $NOT to send it backThey will also charge me a bogus $"restocking fee"Plus I will need to pay postage to return itI never asked to to have anything but the sample sent to me and never saw anything about restocking feesProduct has not been openedWhat a rip offProduct "sample" did nothing for my skin which is why they don't want it backHe offered the $"quick" refund to me times
I sent for a sample at $7.95, and after refusing the shipment I still haven't been credited, and they sent two more shipments. I have called these people twice now and asked them to cancel any future shipments, and to credit me for the first one I sent back. I keep getting them anyway at $83.00 a shipment. I'm going to have to cancel out my debit card and get a new account. I don't know what else to do. Any help from you would be helpful. Thank you.
Watch out!!! Do not do business with this company!!!! Having ordered the product during an ad in Facebook for $7.95, I then get a credit card charge for $87.50....there was no packing with the cream which said I needed to do something to cancel This is such a sham!!!! Businesses like this should be closed down for sure I saw the charge on my credit card statement and call them Since it was after the day cancellation period (which I did not know about) they will credit me back $which is at least something but what a terrible company and unethical business practice Please do NOT order this product - which does not work anyway - or do any business with this company!!!
The product was advertised as a single free sample with only shipping to be paidTo date, I have been sent three shipments at exorbitant charges I accepted an online offer for one shipment of a Skin Allure sample product with only shipping and handling to be paid by credit cardThe first shipment was dated July 5, I have been sent three such shipments at an exorbitant charge I was not expecting any shipments after the free oneToday, I telephoned to cancel this order I was informed that I had a contract for monthly shipments at approximately $per month for a small amount of product The return of the product entails a $re-stocking charge Order I.DXXXXXXX, I.DXXXXXXX, I.DXXXXXX Each time the shipment contained: AlluraDerm Anti-Wrinkle Solution: quantity unknown AlluraDerm Advanced Eye Serum: 15ml The associate agreed to cancel my order and gave me a return authorization number I am allergic to perfumes These products contain pe
Charged my debit card $and $for a free sample that I paid shipping on in the amount of $and when I called they said no refunds I requested a free sample to try this cream and I paid $shipping after getting the sample I had a allergic reaction to it and was never informed that if I did not contact them in days I would be charges an additional $which was taken out of my account causing my home association fee to bounce and cost me $bounce check fee and a $late fee on top of the $this is pure fraud
I ordered the sample, which they say is good for days and had only about 2-tablespoons of product in the little jar Did not read the days to cancel so they charged my account $for that small jar I talked to them today, 11-15-17, and they said since I didn't call within days and cancel they will refund me $ They should be checked by whomever does such and put them out of business $is a ridiculous amount to be charged for such a small amount I would give them a less than a review
I did not order this monthly package only the free sample I am returning packages and will expect credit on my account for themI am [redacted] years My account has been charged $for items I did not order I only ordered the free sampleThey have taken advantage of me a [redacted] year old [redacted] citizenCan you help me? I am returning the boxes they have sent me unopenedI called the company for a return address today so I would know how to return them
Allure offers a sample of skin products used by a multitude of stars for FREE for a one time $shipping fee Hidden in the advertisement is supposedly a contract that you are signing up for monthly, costly ($80+) further products which are charged to your credit card without your knowledge Products mysteriously arrive without invoices as to cost nor to your knowledge as to have ordered them I received one additional product and found that $had been charged to my VISA withou my approval When I contacted Allure, I could send the product back but would have to pay $restocking fee ViSA commented that they had a security watch on such companies After much arguing with the company, they gave me a "tracking" number to send the product back and agreed to refund my money but never told me the exact amount and never mentioned the $amount that they had put on my card Purchaser be ware! Product_Or_Service: Allure dem and skin
Ordered cosmetics creams onlineAdvertised as free day trial for shipping cost only, no terms or conditions listedwks later I was billed $ I believe it was a Facebook Ad online for skin products, free day trial, for shipping only1-AlluraDerm cream, 1-eye creamordered 10/06/using my Debit card to pay for shipping$for the wrinkle.cream and $for the eye creamNo mention was made on the Ad for terms and conditionsI looked for them! I received the products, but had not used them as I did not receive and follow up info for reordering On 10/24/I checked my online banking and saw that I had been billed $for the Wrinkle cream and $for the DermaEyeXT cream I called the company and they informed me that if I had not canceled the trial within days that I would be charged for the day free trial supply, which they didI complained that I thought they were advertising fraudulently and deceiving as I did not see any terms or condition
It is impossible to find out where the corporate offices are for this productI would have gone to them first but I could not find an address or phone number Online, everything moves quicklyI wanted to try this productI was directed there from an ad from DrOzA free trial was doable$a month is a car paymentI returned each package unopened as directed by my postal clerk We traveled in August, September, October and NovemberEach time the package was returned unopened but the packages kept comingI'm home and again, another package On the exterior of the unopened box it is impossible to get any informationInside the first delivery, I couldn't see the writing on the product packagingA silver reflective box made it painful to look at and impossible for me to seeFinally, I asked a friend and he read the information to me Here we are $laterTerms and conditions = no refund The product was returned to sender every timeThat they make you jump th
ordered free samples & paid shippingweeks later was charged $for products I DID NOT ORDEROffered a partial refund only fraudulent business practiceswas never advised they would automatically charge my credit card for future shipments, Free samples ordered with shipping paid by credit card 12.89$Unauthorized charges of $made on Called to cancel & get a full refundWas told they would only refund $$due to restocking chargesI refused
misleading advertising, billed without authorizationtried to cancel and customer service was nasty and refused to cancel and refund Ordered a product as a free sample was told these products were from Joanna gaines from hgtvUnfortunately they are not and now my free sample which was already cancelled has now cost me $when speaking to customer service from this company they told my husband they would only give us 35% of the $The product was returned to AlluraSerum P.Obox fountain valley ca 92728-due to the fact that it irritated my skin badlynow I see that the person whom they say made this product is not involved at all and it is a scamThe customer service rep was very nasty and would not help with anythingI want my money refunded and I do not want to be billed ever againthe tracking number from package sent to me is XXXXXXXXXXXXXXXXXXXXXX ref #X:XXXXXX,XXXXXX
This company needs to be shut down They did to me what they have done to all of you The fraud department in my bank will take care of this; however, please make sure you call your bank, and get a new credit card I just left a message here in Florida with the Attorney General, and they will return my call Please call your Attorney General and report your experience All one has to do is type Skin Allure Brands in Google, and you will find hundreds of others being scammed Give the AG the following address: [redacted] Hillsborough Avenue, [redacted] FL If you call you will get the Philippines and you will get no cooperation from them only rudeness
We were suckered into this scam thinking we were getting a free trial for $Then they charged our credit card $+ another $shipping Starting on 9-18-our credit card was charged times $& $5.94, I'm not sure what that's for the $is shipping I guess which was all we were to pay for our "FREE TRIAL"Then on 10/04/another charge of $then on 10/another charge for $85.20, a total of $I called them and they said it was to late to returnI told them I would pay for the return shippingThey said they couldn't give me a refund, But could give me a credit of $and after they received the product there would be a $restocking feeI use US Bank and have a dispute with them in hope of recovering my moneyI am in hopes that you can also help me by contacting them to get my money backThis company is nothing but a rip off and I told the person there that I hope they couldn't sleep good for ripping old people offMy wife is yea
Sends products without permission. Very difficult to get it canceled. Had to cancel my card to get it canceled.
Cancellation/Refund Policy - Day Trial Here are details I sent to the company about my experience with them - a bunch of FRAUDS! After having an extremely frustrating call with "George" in your customer service center I'm told that I can only be refunded $of the $you charged me yesterday I thought the trial I ordered was for days and that I had that much time to decide if I liked the product and wanted to continue with it or not Well apparently that's not so I was told days from delivery is the limit to change your mind about the product and that my days was Monday, 5/- yes - the MEMORIAL DAY holiday So since I didn't contact your company on the holiday and waited until this morning I now have to keep it George said you do not refund open product, even if I had a reaction to it and cannot use it on my skin He had the nerve to say to me "well then, you know you had a problem with it after a week so you should've called us earlier" - REALLY? How rud
This is a bait and switchadvertising I ordered their skin product as a trial sample and paid the shipping charges to receive my trial sample I soon found out they charged my credit card $ I called them and they refunded the amount charged only to re charge my account again a second time Offered to return the product and they denied my request This is a bait and switch and fraud and want other to know not to order from this company
A money back guarantee was offered on a product I bought and now I have not been able to get a RMA number to send it back I bought this skin care creme because they said how great it was or your money back I did not see where you would continue to get the product so even when I wanted to send the first back they had already sent me a second and charged me another $ I sent it back unopened so hopefully I won't get anymore but who knows I have not been able to contact this company
Company took money out of my account after a Free TrialRestocking fee is almost as much as the price, no use sending backCancelledTheives Sent bank information for free Trial, just pay shippingNever received any emailsJust another package in a monthChecked my bank acctand found they had taken money out of my acctwithout permissionCalled and cancelledThey said re-stocking fee was almost as much as the cost of productNo use sending it backThis company is a rip-offAnother useless skin product, and sneaky tactics about billingThey lie over the phone and tell you to calm down!! DON'T USE THIS COMPANY
Deceptive and misleading trial offer of skin care product with small print of charges buried within many paragraphs of terms and conditions Skin Allure( www.allure-wrinkle.com) ; customer service phone # XXXXXXXXXXX, engages in deceptive advertising clearly stating that a free trial costs only S&H fees of $while buried in paragraphs of terms and conditions in small print is the real dealIf the consumer doesn't cancel within days consumer is put on auto ship and consumer's credit card used to pay for the $original S&H fees is charged $for that first "trial" shipment and and auto ship of $for the following month and so on until the consumer catches the charges as in my case by the time I had been charged twice for a total of $My first order was made on 3/16/and charged on 4/3/and a second charge was made by the company on 5/3/ I called the customer service department to dispute the charges as I understood that I was receiving a day suppl
Company offered a free sample, then shipped more products for $I had to call and get a code for a refundThey tried to hustle meCrooks When I called for the return the rep offered to pay me $NOT to send it backThey will also charge me a bogus $"restocking fee"Plus I will need to pay postage to return itI never asked to to have anything but the sample sent to me and never saw anything about restocking feesProduct has not been openedWhat a rip offProduct "sample" did nothing for my skin which is why they don't want it backHe offered the $"quick" refund to me times
I sent for a sample at $7.95, and after refusing the shipment I still haven't been credited, and they sent two more shipments. I have called these people twice now and asked them to cancel any future shipments, and to credit me for the first one I sent back. I keep getting them anyway at $83.00 a shipment. I'm going to have to cancel out my debit card and get a new account. I don't know what else to do. Any help from you would be helpful. Thank you.
Watch out!!! Do not do business with this company!!!! Having ordered the product during an ad in Facebook for $7.95, I then get a credit card charge for $87.50....there was no packing with the cream which said I needed to do something to cancel This is such a sham!!!! Businesses like this should be closed down for sure I saw the charge on my credit card statement and call them Since it was after the day cancellation period (which I did not know about) they will credit me back $which is at least something but what a terrible company and unethical business practice Please do NOT order this product - which does not work anyway - or do any business with this company!!!