Signed for a free trial of AlluraLuxe face cream products, but they charged me for more money that I did not signed for
On June 7th Mi mom *** ***) signed for a free trial AllureLuxe products (moisturizing eye serum and hydrating face cream) that the advertising said that costs 4.95$ and 5.95$ and that's itShe payed with my cardShe didn't subscribe to pay anything elseBut they still charged to my card the next payments:
July 9: 79.97$ and 69.94$
July 20: 89.95$
July 21: 88.05$
August 2: 75$
August 8: 74.92$
August 21: 89.95$ and 88.05$
Total: 655.83$
We never accept or authorized these payments and when we signed up for the trial, nothing was said about any type of monthly subscription or future paymentsIt only referred to payments of $ and $
Besides, this amount of money is ridiculous for the products received and we have not received any other product of the company
Their advertising is just a scam and a way to charge money without y
Fraudulent Charges - Withdrawal from Checking Account
I provided my billing information to pay shipping fees for two free samples of Allure Wrinkle ProductsI picked up from USPS last week after being discharged from the hospital, I never opened or used the products Today there was a withdrawal from my checking account for this company of $ When contacted the Repsaid that I agreed to pay this amount after a 15-day trial period I disagreed and offered to return the unopened productI was told there would be a $restock fee (15ml liquid and about grams of cream) and it would take weeks to get a refund for the balance I have contacted my bank but unfortunately the payment has been made I will file a Fraudulent Claim with them
I have attempted to cancel this order - the company is manipulative and deceptive
I have attempted to cancel this order and they informed me of my options - either way I would be paying MORE (whether the products were returned vskept)I had only been interested in the eye wrinkle cream and then it asked me if I wanted to add on another item, there was no "x" for me to decline, I attempted to exit, but it did not allow me toI did not add it to my cartIt then told me that my order was placed, I immediately called, then being told it was past business hoursThe next time I called they informed me I needed to wait to receive the items before I could cancel anythingNow that I've received the productsIt is not possible for me to return the products? I call the company to try to come up with a solution and she tells me she will send me to collectionsNo offer to help come to a solutionShe just threatens to send me to collections and informs me she will not cancel my order and
Ordered a sample product and they subscribed to a monthly supply of face cream
Ordered sample of face creamIt came in an unmarked box with NO order form, etc When I saw a charge other than the sample fee on my credit card I called them and they said I signed up for a reoccurring charge of $for a monthly supply of their face creamThis is completely absurd! I never signed up for anything and there was absolutely no paperwork with the sample or any contact information for the company to ask questions, etc
Very tricky in their business transaction, just like other complaints previously filed in this site the same thing happened to meSkin allure keep on sending me the product and kept on charging my credit card without my consentI spoke to a customer service through a phone number Allure provided in the package and telling me that I agreed with the terms of condition upon signing up for the sample, he simply stated if I did not agree I would have not provided my credit card for payment whereas I only provided my credit card for payment of the shipping and handling to get the sample and nothing stated that I have to call to cancel an automatic subscription after the trial period to prevent me from being charged If I could give a zero star I would, well star would mean negative anywayHope this will help others not to be a victim of this scam
Ordered skin cream samples for $and have received numerous charges for cream I did not order or receive
I ordered samples of skin cream on 4/3/and received small samples, Skin Scientific Revitalizing Moisturizer Pallet-***, *** SKU#: (PremBox/Insert/PS, Qual: JIT; Skin Scientific - Vitamin C Facial Serum Pallet-***, *** SKU# (PremBox/Insert), Qual JIT; and Skin Scientific-Age eye Revitalizer Pallet-***,*** SKU# (PremBox/Insert/PS), Qual: JIT for a total cost of $I charged the $to my bank debit card I was told that I would be sent monthly orders of the creams unless I cancelledI called and cancelled toward the end of the same monthI did not receive any more of the creams but I realized I was charged charges on 4/3/17; $24.95, $and $ I then was charged $on 4/On 4/17/my checking account was charged twice; once for $and once for $On 4/24/my account was again charged $89.96, on 5/1/it was charged $89.96,
My story is like the rest of the reviewsIt said on TV to get a free sample and just pay shippingIt said nothing about if you don't cancel the product that in days you will be charged for the sampleThis is a fraudulent company ripping off the public and should not be allowed to be in businessI try to be careful about scams but did not see this one Allure is smart and very crookedI would like to do more than just post a negative reviewBeware
My account was charged for a membership that I did not sign up for
I thought I was being charged $for a free trial size of the skin allure eye serum and wrinkle cream on 9-23-Today 10-11-I found out that I was being charged $for a membership I didn't want I called and the representative I spoke to 'Mark' told me that I could not get a total refund and they did not accept the product back as a return I explained that I didn't sign up for the membership and I didn't see anywhere on the site where I had to cancel in + days He said they would not give me a full refund they could do $ I then explained that I needed the full refund amount due to my financial issues I asked him what if I returned the charge as an unauthorized charge, he then told me to forget about even getting the $refund I then asked to speak to his supervisor and he told me again to forget about the $refund and put me on hold I waited for about minutes it seemed, he came
After my wife ordered a makeup sample by phone for $on 11/07/2016, we then received the sample about a week laterabout the end of November we received a package with AlluraDerm AntiWrinkle Solution and AlluraDerm Advanced Eye Serumthere was no price information in the pakageWe tried to call for a "RMA" number to send it back but were unable to reach anyonewhen I received my credit card bill in early December I found a charge of $and $I called my credit card company and disputed the chargesI also called the company and left a voice mail that I had never ordered the stuff and wanted to cancelon December 23, I received an email from the company that future shipments have been cancelled per my requestWhen I received my next credit card statement I was charged again on the 22nd of December and I received in the mail another package of the same stuffI called again and talked to a person and explained the situation and asked for an "RMA" number to se
Hold onto your credit card They will rip you off every way they can, steal you blind Once they have your credit card number you will be charged $every month and if you want to get a refund you have to pay to ship the product back and are charged a re-stocking fee, so you do not get a full refund If you do not return within days, you CANNOT get a refund I was charged for a product I never received even though they insisted they had a United States Postal Service tracking number showing it was delivered to my mailbox No one signed for it I never received it, and since I did not call about getting the refund until after their required days (when the $charge appeared on my credit card), I was denied a refund This is a TOTAL RIP OFF, SCAM to steal your money!
Ordered online for alluraderm skin product...trial, pay $shipping...today I read there are a number of complaints about this company, I called them, they informed me if I didn't cancel within days they were going to bill me $I told them it is well before days and I want to cancel any further orders The woman then offered me a deal to keep product for $19.99.I explained under no circumstances did I want the product...there ad never mentions $after daysI explained I am years old and I did not want the product...she then told me she would send me to collections if I did not pay or then gave me the option to return the product..after giving me return info, I went to post office, and sent the package at a cost of $I asked for receipt to indicate I sent the product back because the company is scamming peopleCompany name: SKIN ALLURE BRANDS *** W*** *** *** SUITE *** TAMPA FL XXXXX *** ***, XXX-XXX-XXXX
they advertise free samples but charge you huge amounts of money if you don't cancel a "subscription" that you didn't know you signed up for !!!
I requested free samples of Alluraderm makeup and also their skin cream they said it would only be a charge of $each for shipping Nothing was said at all about any other charges, nor a subscription service a couple weeks later, my credit card company alerted me that a makeup company had attempted to charge $to my card (they blocked it and notified me), and then they attempted to charge $to my card, which was not blocked I have filed a dispute claim for this fraudulent $with my credit card company, still pending I made attempts to resolve this with AlluraDerm, they DO NOT CARE They offered me a $"settlement" the first time, and a $"settlement" the 2nd time - both of which I refused They then charged a $"subscription fee" to my credit card, which I never signed up for, and I protested to my credit
Do NOT fall for this SCAM company !!!!! *** *** DOES NOT use this !!! It is just a LIE to SCAM people !! There is NOTHING on their website to say , by purchasing any product, that you are SUBSCRIBING to AUTOMATIC SHIPMENTS !!! They charge your card every monthIf you send it back, they charge you a "Restocking Fee" , that is only $less than you paid for the product !!! Even worse, THE PRODUCTS DO NOTHING !!! I called my credit card company, and started a dispute I just talked to this SCAM company, and was told that I might as well keep this last shipment, "SINCE I PAID FOR IT, AND CANT GET A REFUND" Again, I did NOT even open the box!! You have been warned !!!
Very tricky in their business transaction, just like other complaints previously filed in this site the same thing happened to meSkin allure keep on sending me the product and kept on charging my credit card without my consentI spoke to a customer service through a phone number Allure provided in the package and telling me that I agreed with the terms of condition upon signing up for the sample, he simply stated if I did not agree I would have not provided my credit card for payment whereas I only provided my credit card for payment of the shipping and handling to get the sample and nothing stated that I have to call to cancel an automatic subscription after the trial period to prevent me from being chargedIf I could give a zero star I would, well star would mean negative anywayHope this will help others not to be a victim of this scam
I had seen this AD on TV and called in to placed my FREE trial order
I feel I was completely scammed by Skin Allure Brands and their Allura Derm productI thought I was agreeing to a FREE trial period of the new product and had days to determine my like or dislike of the product, only to find out weeks later my credit card was charged for $87.00+ shipping without my consent
I was lucky that my credit card company declined and calling me to warn me about this company
On 10/25/17I contacted them and they still charged me $plus the shipping
I would never recommend this company, their product or their poor customer service practices
Buyer beware, they blame the customer, do not take ownership of their supposed trial offer and then stick you with an enormous bill, for a product that really did not live up to its claim
ADVERTISEMENT!
I made an on line purchase of what I thought was a "sample" of they're eye serum and anti wrinkle creamI was charged $for the two samplesThe product is no better than any of the ones you can buy in your local storesNow days later there are two charges appearing on my bank account one for $and one for $ which I did not knowingly authorizeWhat I was told is that the additional billing information was included in the "Terms & Conditions"Long story short...they agreed to refund all of charge for $and $of the $chargePlease be sure to READ ALL OF THE TERMS AND CONDITIONS!!! I think their sales ethics are purposely deceptive or they would have pointed out in the email confirmation that in order to avoid future charges you needed to be sure to cancel in days otherwise you will be charged the additional fees
Deceptive advertising....buries important information regarding cost
I purchased a skin product on July 11, 2016, which was shipped on July 13th and received on July 25thI paid the shipping costs of $ I did not see anything that said it was a two week trial and after that time I would be charged for the entire amount
I was checking my charge and found a charge for on August 1st I called and was told I was charged for the full amount since I did not return it I explained the situation and after three emails was offered a credit of
I then checked the Revdex.com and found six recent complaints just like mine You would think this company would change its practice of hiding the small print in the middle of all of its paragraphs due to customer complaints The fact they did not indicates this company is aware of its deceptive practices Two weeks is not even ample time to try out a product, and their two week return policy needs to be located in the same font
not a full refund given
they say that in the ad it tells you that you have days free trial period, if you don't call within that time to cancel they will charge the credit card on filewhen you call to rturn product for full refund, they only partial credit your account and don't want the product backwhy can't there be an email warning the trial period is abvout to expire
Misrepresentation of products and complete failure to work with customer
On May 2, I ordered two samples of this companies products for trial There was no discussion of a contract or any other agreement They evidently sent the regular size items, again without any discussion of contracts On May 21, I got a notice from my credit card company that Skin Allure had billed us for $and $($total) for the two items When I called the company on May 22, they said I had agreed to their "contract" to pay in full, if not returned within two weeks Spent over an hour with the first person, plus his supervisor, and all they would do is offer to cancel the contract, but pretty much we still owed the money I told them in no certain terms that I never agreed to any of their terms and was not going to pay them They would not budge from their position and continually insisted we owed them I finally called the credit card company and disputed the charge through them
I ordered an introductory order a month ago for products and just received a second shipment
I did not sign up for auto shipI do not want further products shipped to me.A second order arrived on August 1, The ship order:
# ***
Ref: ***
Products AlluraDerm Anti-Wrinkle and AlluraDerm Advanced Eye
Please cancel any orders or my account
Signed for a free trial of AlluraLuxe face cream products, but they charged me for more money that I did not signed for
On June 7th Mi mom *** ***) signed for a free trial AllureLuxe products (moisturizing eye serum and hydrating face cream) that the advertising said that costs 4.95$ and 5.95$ and that's itShe payed with my cardShe didn't subscribe to pay anything elseBut they still charged to my card the next payments:
July 9: 79.97$ and 69.94$
July 20: 89.95$
July 21: 88.05$
August 2: 75$
August 8: 74.92$
August 21: 89.95$ and 88.05$
Total: 655.83$
We never accept or authorized these payments and when we signed up for the trial, nothing was said about any type of monthly subscription or future paymentsIt only referred to payments of $ and $
Besides, this amount of money is ridiculous for the products received and we have not received any other product of the company
Their advertising is just a scam and a way to charge money without y
Fraudulent Charges - Withdrawal from Checking Account
I provided my billing information to pay shipping fees for two free samples of Allure Wrinkle ProductsI picked up from USPS last week after being discharged from the hospital, I never opened or used the products Today there was a withdrawal from my checking account for this company of $ When contacted the Repsaid that I agreed to pay this amount after a 15-day trial period I disagreed and offered to return the unopened productI was told there would be a $restock fee (15ml liquid and about grams of cream) and it would take weeks to get a refund for the balance I have contacted my bank but unfortunately the payment has been made I will file a Fraudulent Claim with them
I have attempted to cancel this order - the company is manipulative and deceptive
I have attempted to cancel this order and they informed me of my options - either way I would be paying MORE (whether the products were returned vskept)I had only been interested in the eye wrinkle cream and then it asked me if I wanted to add on another item, there was no "x" for me to decline, I attempted to exit, but it did not allow me toI did not add it to my cartIt then told me that my order was placed, I immediately called, then being told it was past business hoursThe next time I called they informed me I needed to wait to receive the items before I could cancel anythingNow that I've received the productsIt is not possible for me to return the products? I call the company to try to come up with a solution and she tells me she will send me to collectionsNo offer to help come to a solutionShe just threatens to send me to collections and informs me she will not cancel my order and
Ordered a sample product and they subscribed to a monthly supply of face cream
Ordered sample of face creamIt came in an unmarked box with NO order form, etc When I saw a charge other than the sample fee on my credit card I called them and they said I signed up for a reoccurring charge of $for a monthly supply of their face creamThis is completely absurd! I never signed up for anything and there was absolutely no paperwork with the sample or any contact information for the company to ask questions, etc
Very tricky in their business transaction, just like other complaints previously filed in this site the same thing happened to meSkin allure keep on sending me the product and kept on charging my credit card without my consentI spoke to a customer service through a phone number Allure provided in the package and telling me that I agreed with the terms of condition upon signing up for the sample, he simply stated if I did not agree I would have not provided my credit card for payment whereas I only provided my credit card for payment of the shipping and handling to get the sample and nothing stated that I have to call to cancel an automatic subscription after the trial period to prevent me from being charged If I could give a zero star I would, well star would mean negative anywayHope this will help others not to be a victim of this scam
Ordered skin cream samples for $and have received numerous charges for cream I did not order or receive
I ordered samples of skin cream on 4/3/and received small samples, Skin Scientific Revitalizing Moisturizer Pallet-***, *** SKU#: (PremBox/Insert/PS, Qual: JIT; Skin Scientific - Vitamin C Facial Serum Pallet-***, *** SKU# (PremBox/Insert), Qual JIT; and Skin Scientific-Age eye Revitalizer Pallet-***,*** SKU# (PremBox/Insert/PS), Qual: JIT for a total cost of $I charged the $to my bank debit card I was told that I would be sent monthly orders of the creams unless I cancelledI called and cancelled toward the end of the same monthI did not receive any more of the creams but I realized I was charged charges on 4/3/17; $24.95, $and $ I then was charged $on 4/On 4/17/my checking account was charged twice; once for $and once for $On 4/24/my account was again charged $89.96, on 5/1/it was charged $89.96,
My story is like the rest of the reviewsIt said on TV to get a free sample and just pay shippingIt said nothing about if you don't cancel the product that in days you will be charged for the sampleThis is a fraudulent company ripping off the public and should not be allowed to be in businessI try to be careful about scams but did not see this one Allure is smart and very crookedI would like to do more than just post a negative reviewBeware
My account was charged for a membership that I did not sign up for
I thought I was being charged $for a free trial size of the skin allure eye serum and wrinkle cream on 9-23-Today 10-11-I found out that I was being charged $for a membership I didn't want I called and the representative I spoke to 'Mark' told me that I could not get a total refund and they did not accept the product back as a return I explained that I didn't sign up for the membership and I didn't see anywhere on the site where I had to cancel in + days He said they would not give me a full refund they could do $ I then explained that I needed the full refund amount due to my financial issues I asked him what if I returned the charge as an unauthorized charge, he then told me to forget about even getting the $refund I then asked to speak to his supervisor and he told me again to forget about the $refund and put me on hold I waited for about minutes it seemed, he came
After my wife ordered a makeup sample by phone for $on 11/07/2016, we then received the sample about a week laterabout the end of November we received a package with AlluraDerm AntiWrinkle Solution and AlluraDerm Advanced Eye Serumthere was no price information in the pakageWe tried to call for a "RMA" number to send it back but were unable to reach anyonewhen I received my credit card bill in early December I found a charge of $and $I called my credit card company and disputed the chargesI also called the company and left a voice mail that I had never ordered the stuff and wanted to cancelon December 23, I received an email from the company that future shipments have been cancelled per my requestWhen I received my next credit card statement I was charged again on the 22nd of December and I received in the mail another package of the same stuffI called again and talked to a person and explained the situation and asked for an "RMA" number to se
Hold onto your credit card They will rip you off every way they can, steal you blind Once they have your credit card number you will be charged $every month and if you want to get a refund you have to pay to ship the product back and are charged a re-stocking fee, so you do not get a full refund If you do not return within days, you CANNOT get a refund I was charged for a product I never received even though they insisted they had a United States Postal Service tracking number showing it was delivered to my mailbox No one signed for it I never received it, and since I did not call about getting the refund until after their required days (when the $charge appeared on my credit card), I was denied a refund This is a TOTAL RIP OFF, SCAM to steal your money!
Ordered online for alluraderm skin product...trial, pay $shipping...today I read there are a number of complaints about this company, I called them, they informed me if I didn't cancel within days they were going to bill me $I told them it is well before days and I want to cancel any further orders The woman then offered me a deal to keep product for $19.99.I explained under no circumstances did I want the product...there ad never mentions $after daysI explained I am years old and I did not want the product...she then told me she would send me to collections if I did not pay or then gave me the option to return the product..after giving me return info, I went to post office, and sent the package at a cost of $I asked for receipt to indicate I sent the product back because the company is scamming peopleCompany name: SKIN ALLURE BRANDS *** W*** *** *** SUITE *** TAMPA FL XXXXX *** ***, XXX-XXX-XXXX
they advertise free samples but charge you huge amounts of money if you don't cancel a "subscription" that you didn't know you signed up for !!!
I requested free samples of Alluraderm makeup and also their skin cream they said it would only be a charge of $each for shipping Nothing was said at all about any other charges, nor a subscription service a couple weeks later, my credit card company alerted me that a makeup company had attempted to charge $to my card (they blocked it and notified me), and then they attempted to charge $to my card, which was not blocked I have filed a dispute claim for this fraudulent $with my credit card company, still pending I made attempts to resolve this with AlluraDerm, they DO NOT CARE They offered me a $"settlement" the first time, and a $"settlement" the 2nd time - both of which I refused They then charged a $"subscription fee" to my credit card, which I never signed up for, and I protested to my credit
Do NOT fall for this SCAM company !!!!! *** *** DOES NOT use this !!! It is just a LIE to SCAM people !! There is NOTHING on their website to say , by purchasing any product, that you are SUBSCRIBING to AUTOMATIC SHIPMENTS !!! They charge your card every monthIf you send it back, they charge you a "Restocking Fee" , that is only $less than you paid for the product !!! Even worse, THE PRODUCTS DO NOTHING !!! I called my credit card company, and started a dispute I just talked to this SCAM company, and was told that I might as well keep this last shipment, "SINCE I PAID FOR IT, AND CANT GET A REFUND" Again, I did NOT even open the box!! You have been warned !!!
Very tricky in their business transaction, just like other complaints previously filed in this site the same thing happened to meSkin allure keep on sending me the product and kept on charging my credit card without my consentI spoke to a customer service through a phone number Allure provided in the package and telling me that I agreed with the terms of condition upon signing up for the sample, he simply stated if I did not agree I would have not provided my credit card for payment whereas I only provided my credit card for payment of the shipping and handling to get the sample and nothing stated that I have to call to cancel an automatic subscription after the trial period to prevent me from being chargedIf I could give a zero star I would, well star would mean negative anywayHope this will help others not to be a victim of this scam
I had seen this AD on TV and called in to placed my FREE trial order
I feel I was completely scammed by Skin Allure Brands and their Allura Derm productI thought I was agreeing to a FREE trial period of the new product and had days to determine my like or dislike of the product, only to find out weeks later my credit card was charged for $87.00+ shipping without my consent
I was lucky that my credit card company declined and calling me to warn me about this company
On 10/25/17I contacted them and they still charged me $plus the shipping
I would never recommend this company, their product or their poor customer service practices
Buyer beware, they blame the customer, do not take ownership of their supposed trial offer and then stick you with an enormous bill, for a product that really did not live up to its claim
ADVERTISEMENT!
I made an on line purchase of what I thought was a "sample" of they're eye serum and anti wrinkle creamI was charged $for the two samplesThe product is no better than any of the ones you can buy in your local storesNow days later there are two charges appearing on my bank account one for $and one for $ which I did not knowingly authorizeWhat I was told is that the additional billing information was included in the "Terms & Conditions"Long story short...they agreed to refund all of charge for $and $of the $chargePlease be sure to READ ALL OF THE TERMS AND CONDITIONS!!! I think their sales ethics are purposely deceptive or they would have pointed out in the email confirmation that in order to avoid future charges you needed to be sure to cancel in days otherwise you will be charged the additional fees
Deceptive advertising....buries important information regarding cost
I purchased a skin product on July 11, 2016, which was shipped on July 13th and received on July 25thI paid the shipping costs of $ I did not see anything that said it was a two week trial and after that time I would be charged for the entire amount
I was checking my charge and found a charge for on August 1st I called and was told I was charged for the full amount since I did not return it I explained the situation and after three emails was offered a credit of
I then checked the Revdex.com and found six recent complaints just like mine You would think this company would change its practice of hiding the small print in the middle of all of its paragraphs due to customer complaints The fact they did not indicates this company is aware of its deceptive practices Two weeks is not even ample time to try out a product, and their two week return policy needs to be located in the same font
not a full refund given
they say that in the ad it tells you that you have days free trial period, if you don't call within that time to cancel they will charge the credit card on filewhen you call to rturn product for full refund, they only partial credit your account and don't want the product backwhy can't there be an email warning the trial period is abvout to expire
Misrepresentation of products and complete failure to work with customer
On May 2, I ordered two samples of this companies products for trial There was no discussion of a contract or any other agreement They evidently sent the regular size items, again without any discussion of contracts On May 21, I got a notice from my credit card company that Skin Allure had billed us for $and $($total) for the two items When I called the company on May 22, they said I had agreed to their "contract" to pay in full, if not returned within two weeks Spent over an hour with the first person, plus his supervisor, and all they would do is offer to cancel the contract, but pretty much we still owed the money I told them in no certain terms that I never agreed to any of their terms and was not going to pay them They would not budge from their position and continually insisted we owed them I finally called the credit card company and disputed the charge through them
I ordered an introductory order a month ago for products and just received a second shipment
I did not sign up for auto shipI do not want further products shipped to me.A second order arrived on August 1, The ship order:
# ***
Ref: ***
Products AlluraDerm Anti-Wrinkle and AlluraDerm Advanced Eye
Please cancel any orders or my account