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Direct Fairways

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Direct Fairways Reviews (178)

Golf Course Tournament
Went to my local golf course for a golf tournament supporting a charity. Saw the products being used and handed out. Awesome.

+7

The Golf Course marketing side is Terrible !
They tied me into a contract for 3 years and what they sent me was the worst marketing piece I have ever seen. The photos are all grainy, the golf holes images they used were all smooshed together. I told them I wanted to cancel before they printed anything, but they said it was too late. I told them the design was terrible and told them changes to make, but they did not make any of the changes before they printed them and sent them to me.
Say away - far far away.

+4

Don't deal with this company
Same story as everyone else; Lying salespeople, non-existent customer service, unauthorized charges, non-stop sales pitches; You'll notice that everything is verbal so there is no paper trail; All they want is your card number and away they go...best thing to do is to cancel your credit card and get one reissued with a different number.

+5

Federal Trade Comissioner may take this seriously and I’m sure he stole Pay Check Protection funds and used incorrectly. I’m going to ruin these guys over the $799 of fraudulently charging me and waisting my time that I should be spending on my business.

They will take your money!
DO NOT Advertise with these people. I signed up to advertise for my local golf course and was told it was $399 for advertising which I paid right way with a credit card. I have the emails and no where does it state this is an annual cost or that I signed up for 2 years. Since June of 2020, I have been charged $1995.00 directly to my Card without any notification. I was contacted again this year to renew my advertising and have it in writing that the cost is $399 for 2 years and not annually. I contacted the customer service to have an explanation and they told me there was nothing they would do to fix this. This company is the worst, save your time, money and frustration and hang up on them when they call.

+5

Dishonest company
This is a SHADY AND DISHONEST company. Run fast. They will take your money and do UNAUTHORIZED ADDITIONAL CHARGE IN YOUR CARD then they don't deliver the promised product and refuse to return your money.
I agreed to 2-year advertising for $399. They charged me $1197 and did not delivered my product. It had been a fight to get my money back. After many calls and emails they returned 399 plus 399 and now refuses to refund the other 399.
RUN FAST..

+9

Unauthorized charges
I received a call from Direct Fairways for advertising at San Juan Oaks golf course in town. Nice discussion I said I had no need of there service I thanked them for the call.
After looking over billing in July I find that they had billed me in February for $400.
I called the company this morning after an e-mail I sent to them yesterday. They returned the email and strangely enough added an art request. In the call they said I had authorized a charge to my credit card on my wife's credit card number from my phone.
When I said this charge was not authorized they would listen. They took the money did nothing to earn it and now sent me an art request to clean up their mess.

+3

Lie, Lie, Lie
This is my final email to Nicole Souders after they charged my credit card for $750.00 without authorization.
Nicole,

Please see the attached six (6) pages of emails for my account. Page 1- On Monday, July 23, 2018 I requested the scorecard advertising was for two years. Page 3 – see Invoice #52205 with the notation – Scorecard Advertisement Two Years for $375 and Balance Due $0.00. Page 4 – On Tuesday, January 29, 2019 I paid Invoice #58052 for $750.00. This is an error, since I had paid for two years on July 23, 2018. Then in February 2020 I received a call from Ryan Chapman wanting a payment for $750.00 for 2020 advertising. I explained I was retiring in May and did not want to renew. Page 5 - Ryan said, I had committed to two years. He said, he would cut the cost to $375.00. Page 6 - I paid Invoice #79357 for $375.00. Then in looking at my credit card Statement I see a charge for $750.00 to Direct Fairways on April 9, 2020

The April 9, 2020 charge was not authorized. ($750.00)

Invoice 52205 was payment for two years, Invoice #58052 for $750 was paid in error (I should never have been billed $750.00).

On February 7, 2020 I was told I had committed to two years – Yes, I did in July, 2018 for 2018 and 2019. But, I appears, Ryan Chapman, misrepresented my commitment for 2020 advertising. I stated I didn’t want to renew my advertising in 2020 due to my pending retirement. ( I should not have been pressured in to paying the $375.00.)

This is what I figure I am owed - $750.00 on April 9, 2020, $375.00 on February 5, 2020 and $750.00 on January 29, 2019 for a total $1,875.00 refund due. Please let me know how you will be remitting.

Thank you,
Bill

+4

Direct Fairways...Horrible! An absolute rip-off. I was told it was $750 to advertise but I was charged over $2300...for nothing! If anyone would like to start a class action lawsuit, please contact me 989-387-9456. I am meeting with an attorney next week to see how to proceed. They are simply terrible people.

+2

Received the woodcreek yardage book in the mail was very pleased on how my ad turned out Thank you art department for my new design

+2

I received a call from Direct Fairways on or around January 16, stating they would advertise my business on [redacted] golf scorecards for $My husband and I did the math and agreed to advertise with the companyWe received another call on or around January 18th, stating that they would upgrade me to a larger marketing platform of which I'd be the only business advertised for years for an additional $I said no stating that I needed to go over my marketing budget with my husbandThe representative on the phone said how about we go ahead and lock you into this offer since it expires after today and that if I didn't want to proceed I can call back and cancelI was in a hurry for an appointment so I said okayThey immediately sent me an updated contract by email and charged my for the upgradeI called back within the next day or two, on or around January 20th, to cancel the upgrade and had to leave a voicemailToday is February 15th, and I never received a call backI have called back several times within this period of time, each time leaving a voicemail and still have not received a call back I had also sent communications to their art department for the original contract on the scorecards stating that I did not want to upgradeThey were supposed to email a proof back to me regarding the art within 7-business daysTo date, it had been days and I have still not received any proofs As a result of not receiving any callbacks or proof of my artwork, I emailed the reservations department stating: HelloI have tried calling several times to deny the upgrade for this ad and have had no return contactIt is interesting that anytime I called prior to making any payments I got call backs immediately but now that I am trying to get refunded for a service that I do not want, nobody will contact me backI am emailing in an attempt to resolve this matterFurthermore, since I am not getting the service one should expect from making a total of $purchase, I wish to cancel all contractsThe verbal agreement was that if I did not want to take up the offer I could call and cancelI appreciate your prompt assistance in contacting me regarding this matter I finally received an email back 2/15/from them simply stating: Hi Melissa, What is the reason for not wanting to move forward with the upgraded spot? Thanks I sent an email back stating why I did not want to upgrade and again requesting a cancellation of all contracts and requested a refund for the $they charged me for and am awaiting a reply From the reviews I have read and the statement listed on the Revdex.com website, it seems that Direct Fairways has not eliminated this pattern of complaints as they apparently agreed with Revdex.com as stated: PATTERN OF COMPLAINT & ALERT Revdex.com files indicate that this business has a pattern of complaints concerning contract and refund/exchange issuesComplainants allege that the business does not honor contracts by failing to provide services that have been paid for in a timely manner as promisedComplainants also allege difficulty in making contact with the business after payment for servicesThe business has cooperated with Revdex.com and answered or resolved all complaints on file, and has also signed an agreement to eliminate the pattern of complaints

+1

[redacted] sold me an ad spot for our company for the yardage card at a local golf courseI knew that our advertising wouldn't be displayed yet, but I wanted to see an exampleWhen I went in, I was told that the yardage cards weren't even displayed because some of the advertising on them wasn't okay with the golf courseI have been in contact with ***, and employee of [redacted] and he has avoided me and my questions, hasn't tried to help in any way to resolve the frustrationI've done more research and wasted more of my own time on trying to make sure the money I spent isn't just being thrown awayWhen I asked to speak with someone else, [redacted] had his assistant call meWhen I asked to speak to someone else, his assistant told me there was no one elseNow they keep trying to offer me things that they can't even fulfillI just want my money back and to never have to deal with this company ever againI have text threads where I haven't received a response until I messa

+1

We have two companies, with all phone lines to both companies coming in to the same main officeAfter receiving multiple calls to both companies from Direct Fairways, and letting them know each time that we were not interested in advertising, I finally began asking them to take us off our call listThe calls still keep comingSometimes five or six in a single dayLast week, I asked a gentleman why he was calling, since we are on their "do not call list", he told me that he couldn't SEE that we were on the do not call list unless he hovered over our numberAnd since MY employee had called HIM, and given him this number, he hadn't bothered to hover over itI told him my employee wouldn't have called him out the blue, requesting their serviceHe told me YES, she had called him, and he had her cell number to prove itAfter discussing with the employee, it came to light that, Direct Fairways had somehow gotten ahold of the company mobile number that she carriesAfter missing two calls within two minutes from them, she assumed it was a customer, and called backNot knowing the situation, she told him she had no authority to make decisions, and that he should call the main officeSo yes, she did call him, but ONLY because he called her firstHe grossly misrepresented the situation to me All of this has been going on for several months, and we just received another call today (9/6/17)

+1

See email string below between myself the Direct Fairways rep “Karl S [redacted] 480-389-Karl has stopped replying to my inquires I was cold called by direct fairways and they offered to put the logo and advertising on the scoresheets of Miracle Hills Golf Course that is situated right next to my restaurant After I paid them $over the phone they contacted me and said they only do business with Milts Driving Range and par course and Lake Ridge both of which are too far away and not very nice golf coursesMilts is really not a golf course See exchange below Karl S [redacted] < [redacted] > Dec 7, 2018, 10:AM to me Dan-- It was nice speaking to you...Check out the attachment below and I'll call you back around to go over everything:) Thank you, Karl (***) ***- [redacted] Attachments area Preview attachment ScoreCard Ex 1.PNG ScoreCard Ex 1.PNG Reply Forward Dan O' [redacted] < [redacted] &g

+1

I wrote a review, and hopefully you can read that for a detailed description I would have copied and pasted had I known I needed to post it twice Basically, they do not follow through on their contract They made a money back guarantee that I would receive not only calls, but at least enough business to pay for the ad I received no calls for approx the first year I went to the golf course to inquire about the ad in their brochure The pro-shop had no clue as to what I was talking about, but finally went to a cabinet and pulled out the brochures They said, "they don't leave them out because they get so few of them." I have tried to talk to Direct Fairways about this several times, but they are very difficult to reach I called [redacted] *** golf course, but the person who placed the ads no longer worked there, and the manager refused to speak with me I had a lawyer write them a demand letter concerning the money back guarantee They have not responded in any way Thi

+1

This company presented information at the time of saleAt the time of sale, the ad product was presented as a bi-fold piece with a top right and bottom left position leftBased on that fact and the demonstration presented in the email we decided to place the adA week later another individual called and said; "another top line advertiser-backed out and they wanted to present us with a premium position." At first, the deal sounded good and I pursued it further But after some time to think about the situation in its entirety, I decided to back outThe entire situation was rushed from the onset and after multiple conversations and statements like; "he didn't know what he was talking about when he presented the bifold option," I concluded it very much felt like a bait and switch tactic I have never given them art to place the ad and they indicated they would just grab something off our websiteI did not give the permission to do thisOn multiple occasions, I told the s

+1

I have repeatedly tried to get a hold of *** His ad was produced and sent to the course a while ago I do not know who he spoke to at the course, but they gave him misinformation His ad was published, as promised and we sent him a hard copy in addition to an email containing a pdf of the page he was on in the book Thanks, James

+1

My company was promised by Direct Fairways to have an ad featuring our products on the Joliet Country club scorecards for golfers to see as they kept score of their game From June 25th until July 13th I received no return calls or emails from the sales representative, Janae, or anyone else after numerous attempts to reach them because my ad was not ready when promised Finally on July 17th I talked to Golden C [redacted] at Direct Fairways and had the golf course on a three way call and I'm told that the ad will NOT be on the score cards as promised but instead on some other brochure The ad proof was emailed to the golf course, which was then emailed to me The ad proof which was "ready to go" per the email I have from a man named James, doesn't even have the ad that I paid $in it I was also shocked to see another jewelers ad in the book when I was told we would be exclusive, being the only jeweler in it That statement has also proven to be false Also, this ad was supp

+1

We're a small company of years strong, and simply, always do what's right for our customers We are a seasonal business that moves with the storms, never knowing when or where we will be at any given time We were contacted by Direct Fairways to advertise with them on a local golfcourse in our (at the time) current area After over a two dozen calls, texts, and emails, they finally convinced us to advertise on the Pebble Creek golf course, promising that the ad would come out before and during our hail season months They knew it was pointless for us to run any ads after the hail seasonThey soon called us back making more promises if we would run an additional ad at half price, for the second portion of the course The first ad was for $and the second was $350.00, for a grand total of $ The $ad came out approximately months late, after the hail storm season, and after we had already left the area( It was also printed in the wrong location of the score

They said that they were going to advertise my company but after they received my money nothing has happened and they will not return phone calls or emails I would like to get a refund

They won't stop callingThey don't know the difference between the city golf course and Augusta NationalsWhen I asked to be removed from the call list the sales person laughed

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Address: 4600 S. Mill Ave Ste #125, Tempe, Arizona, United States, 85282

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