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Discovery Marketing & Distributing Inc.

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Reviews Discovery Marketing & Distributing Inc.

Discovery Marketing & Distributing Inc. Reviews (877)

Very knowledgeable when it comes to explaining the product n as for the insular he was kind curious n very respectfulAlso after he was done he explained all the working parts n went above n behind to make sure we were comfortable n understood how it all worked

Jaeson had a tricky install project to deal with, given he had to work around 1950's plumbing and a makeshift patio, but he came up with a plan for the installation and did an excellent jobHe also did a good job cleaning up after the work was finished and was very appreciative of the bit of help I gave during the planning and setup
I highly recommend FEWA based upon the three people who came to our property (Jack who did the initial sale, and two installers including Jaeson), they were all extremely professional and came across as just really nice peopleAll three are a credit to their company, if all of the staff are this good the company should go far

I had the best experience with this provider of Rainsoft products First, the products are wonderful Second, the installer, Jean, was wonderful Third, Florida Energy is wonderful and could not have been more helpful Very easy system to use and Jean answered all my questions honestly I have used this company for my a/c and now my mother is complaining it's too cold! Do not listen to the negative comments online They score high with ***, Revdex.com and *** (I use them as well) Highly recommend

Durand A*** replaced the salt in my rainsoft systemHe explained how the keypad worked and the best way to refill my salt tankHe checked my water and was very thorough

Two year ago I by a rain soft ecseries water treatment system from Florida energy water & air by discovery marketing & distributing bout two mouth in I started to see my water bill is getting extremely high I just move into my home so I cut back an my water uses it didn't make a different mouth pass its the same I call a *** to do a leak check they told me that my water system was leaking water 24/i call florida energy water & air they came and thay fax it they
told me that it appears that the board on the unit failed allowing water to run from the drain 24/i filed a case with consumer affaires division trying to get them to take the equipment back an refound me back my money becuse it was two mouths after I by the equipment I stared to having problem on june I recive a mail from anthony gregory dept of public safety division of consumer affair its a copy of the latter that they recive from florida energy water & air stated it appears that the board on the un

I have been a customer for many years and I love my water treatment systemI really would hate to shower without it and I love not having to drag bottles of water to the house for cooking
my laundry comes out much better also, using a lot less soap

Love our Rainsoft unitVery few problems and service when needed is excellent

NEED COMPANY TO REMOVE THE DEFFECTIVE EQUIEPMENT AND INSTALL BRAND NEW UNIT
SINCE THE INSTALLATION OF THE NEW A/C STYLE NAME RHEEM-MODEL RH1T3617STANSERIAL #WON 6/16/WE HAVE BEEN HAVING ISSUES WITH IT NOT WORKING PROPERLY,THE A/C THERMOSTAT WAS CHANGED, THE TRANSFORMER WAS CHANGED TWICE INSIDE THE FURNACE AND IT WAS LEAKING WATER IN THE GARAGE.THEY CAME TO OUR HOME TIMES TO FIX THE PROBLEM AND HAS NOT YET BEEN RESOLVED THEY LEFT THE RETURN HANGING OUT THE WALL AND STILL NOT FIXED,INSULATION THEY HAVEN'T YET COME BACK TO FINISH THERE JOB,TODAY 07/10/THEY WHERE SUPPOSE TO GET HERE FROM 12/3PM AND STILL NOT HERE ITS 6:PM TODAY HAVEN'T CALLED YET EITHER,SEVERAL TECH CAME TO TRY AND FIX THE PROBLEM BUT NOTHING YET HAS BEEN RESOLVED WE HAVE CONTACTED THE COMPANY MULTIPLE TIMES TO SPEAK TO THE A/C MANAGER DAN BUT NO LUCK GETTING HIM TO RETURN MY CALLS, THE SALES REPS NAMES IS STACEYJESSICA CAME WITH THE PAPER WORK FOR US TO SIGN THE CONTRACT EVERTHING WAS WRONG ST

Mike did an outstanding job explaining everything about the system and contract
Thanks Mike!

Scott came on time & was very nice & helpful in answering my questionsHe was efficient & fast in repairing my RainsoftShowing me what he had to replace, & whyHe said it would now work like it should, but if I had any problem not to hesitate to call them

George did a great jobPleasant, friendly & courteous

Our water purification system is not workingThere is a trickle of water coming out of faucets and we can not use the restrooms nor drink water
Our water purification system decided to stop working on Saturday January 20th around 4:I have a family of ( of the kids younger than 4)We cant drink water not use the restroom because there is barely any water coming out of my faucetsThe pressure has been an issue since we got our brand new water system about a few months agoI had our water service come out and rule out our water provider being an issueWe contacted Florida Energy water & Air emergency contact line and did not receive a call back until 8:pm last night saying they would send someone outWe have not received any call back from anybody and I have continued to call throughout the night and leave voicemailsI am furious to say the leastIt has made one of my toilets overflow into my bathroom that I had to clean upMy children and family have no water to

We were extremely satisfied with the professionalism and the installation work from Florida Energy Water & Air of our RainSoft water system

I had Steve the technician come here and service our water softenerHe was great, very professional, very knowledgeable as to what he was doing and very friendly

Great customer service and quick, seamless installation

We had our water system installed by Jaeson F* he did an excellent job and I would highly recommend him

purchased a new a/c unit to include a new unit handler,it has been over months and work has not been completed-unit not working properly either
on 9/17/we sign a contract to purchase a/c unit so we can replace handler which was the part of the unit that we were having problems with but since we could not have one without the other according to salesman we agreed to buy the whole unitthe appointment was set by *** so we though we were dealing with*** and we felt confortable since we have dealt with them before but we later found out they are only backing up this companyFlorida Energy does the work and they purchase all equipment and or materials from***the salesman hector m*** assure us that the whole unit in the closet was going to be replaced with a new one and that everything was going to look really nicethe draining lines going to the outside of the house were going to be replaced alsowell it turned out that only part of the unit was repl

Very professional

Johnathan our sales rep and Anthony our installer did an awesome job with our experience with Florida Energy Water and Air

Both salesman and installer both very professional Good equipment Installer was right on time, placed the equipment where we wanted it, even though a different place would have been easier on him Extremely impressed with the Jaesson

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