Discovery Marketing & Distributing Inc.

Sean came today for an annual cheon our soft water system He was extremely professional, and explained what he was going to do and what he did We love the system and would recommend it highly The company was very accommodating to a scheduling request that we made Thanks all of you for great customer service

I had my water system installed todayThe gentleman who came was very informative and politeHe also installed it very neat and tidyMade sure my water was good before he left

Excellence in every areaBest employees and service ever

The sales rep was helpful and answer all questionsThe installation technician Deven did a great job and made sure ally questions were answered

On time, pleasant and very knowledgeable and explained everything in detail and answered all my questionsSooooo happy with this company

Service Tech (Sean W***) for Rain Soft (Florida Energy Water & Air, Inc., upon arrival introduced himself and immediately explained the procedure and the bill He then, while servicing the Rain Soft Unit, explained in detail its operation/function, explaining the controls for both my wife and I MrW*** is a very qualified technician and definitely an asset to Florida Energy Water & Air (Rain Soft) R/S Mike G***

Mike Z*** has been my service technician for years prior he is awesome yesterday had a issue he completely did what was needed to make sure it was functioning perfectly! I value his knowledge and service ability to help you in time and need great asset to his field and company!

Great workmanship, responsive, professional, excellent customer service, and quality productVery pleased with my filtration system installation experience

We just got our water softenerThe initial set up persons (Christian R*** and Patrick were super friendlyWe are so looking forward to using our soft clean water

Had them come out and service my whole house R*** systemThe tech, Bryan N*** was very impressive with his knowledge of the system and companyAlso excellent were his people skills, in that he answered any questions I had in a very professional manner as well as presenting a very likable and social personality

They did very nice work have everything set up just the way I want it everything was clean before he left

What a wishful service! We had the water system and air systems installedIt was done quickly and professionallyEverything was explained to us and I would definitely recommend this to other people

I had a good experience with FL Energy, Water, and Air Their install tech, Joel M***, showed up on time, was very professional, pleasant, and respectful of our home The equipment is working well and we are happy with the purchase

Service was great from start to finish Courteous, and knowledgeable

Quoted cost of service over phone was firm and promised with free salt delivery Bill was much higher and no salt delivered
Received unsolicited phone call from salesperson (Jawanna)on Octor promising a fixed fee of $for servicing my year old water softener with a water test, circuit check and replacement of seals or parts needed for maintenance No other charges would incur Also, she promised "boxes" of salt for the unit at no charge
On Nov1, the technician, Bryan N***, arrived and tested the water I left for a moment and returned to find he replaced the main circuit board citing signs of moisture which may be causing the system to perform its routine flushing during day and not as programmed for night I did not approve the part replacement About ounces of blue liquid was added to the salt and I was informed it was safe and intended to enhance performance of the system The total time was about minutes The technician presents a bill for

Before water heater was installed the sales rep did not tell me this unit required a drainThe water drips constantly around the base of the unit
Purchased-8/4/2018, problem started immediatelyPaid with a check $5,No account# or order# on purchase agreementModel ***Jim S*** did not tell me a drain was needed for constant dripNo provision to protect area from water damage-namely rust to tank per own er's manualSpoke to someone on the phone about the drip weeks agoNo follow up to resolve my complaint

Devontay D*** was very informative and kind got the job done in a timely matter very happy with the service that was given I would most definitely recommend this company and service

Our water purification system is not workingThere is a trickle of water coming out of faucets and we can not use the restrooms nor drink water
Our water purification system decided to stop working on Saturday January 20th around 4:I have a family of ( of the kids younger than 4)We cant drink water not use the restroom because there is barely any water coming out of my faucetsThe pressure has been an issue since we got our brand new water system about a few months agoI had our water service come out and rule out our water provider being an issueWe contacted Florida Energy water & Air emergency contact line and did not receive a call back until 8:pm last night saying they would send someone outWe have not received any call back from anybody and I have continued to call throughout the night and leave voicemailsI am furious to say the leastIt has made one of my toilets overflow into my bathroom that I had to clean upMy children and family have no water to

The technician that installed my Water Soft system was quick and knowledgeable I give him much praise because it was a hot and rainy day with terrible mosquitos He had to climb under my house and did not complain once

Wonderful service! Installer called to confirm he was on his way and he was on time Very professional and worked hard to complete the job