Discovery Marketing & Distributing Inc.

Good serviceCourteous service tech

Faulty equipment and bad customer serviceMonths of issues with system and no reimbursement for me missing work and incurring cost
On November 15th, I purchased a Lennox air conditioner from FEWAIt took several attempts before it was properly installed on 11/30/Then they had to come back and finish strapping it down on 12/8/and my air filter was not delivered until 1/15/The unit worked ok for a little while then on 6/23/it stopped workingThey sent out a worker to look at it and all he did was pour vinegar down the pipe and then said it was going to be $185.00, I told him that it was under warranty and he said that he could take $I paid him because I thought that this was how it was but later found out that it was not and was reimbursed by the companyOn 6/30/the machine stopped working again and I called and they sent someone outthey said that it was the thermostat and would have to come back to replace it and that still is yet to happen

What a wishful service! We had the water system and air systems installedIt was done quickly and professionallyEverything was explained to us and I would definitely recommend this to other people

On time, pleasant and very knowledgeable and explained everything in detail and answered all my questionsSooooo happy with this company

Antonio was knowledgeable and professional with the installation of my rain soft systemI would highly recommend Florida Energy Water & Air

Sold new water system to an year old lady when her water system worked and did not need replacing $and she lives on $a month
On 6/1/a rep for Florida Water and Air came by ***'s home and installed a new water system and she paid with her discover card Her daughter called to cancel the transaction, but was told she was too late to cancel

Durand was very polite, professional and informativeOverall great service

Ok great job
Will use again

Had a great experience with the equipment installed and my installer Tony M***Everything works perfectly and my water looks crystal clear with no more sulfur smellTony was excellentHe arrived when he said he would and wasted no time installing the equipmentHe explained everything he was doing and how everything workedThis being the first time I went from city water to well water, it gave me a peace of mind knowing exactly how my water was being cleaned before entering my houseI would highly recommend TonyHe is very friendly, very knowledgeable and very good at what he doesOverall great experience

Thanks for the Tech Mike D*** for with me yesterday even though he couldn't complete the workHe very courteous and explained the work as progressedHe maintained his professionalism through this work Thanks MikeAnd I was surprised to hear that Rainsoft still keep its name along with Florida water, Air, and Energy

Employees I dealt with were all polite, prompt and very knowledgeableGreat communication through entire demonstration, purchase and installation Thank you FEWA!

My water quality is 100% better, water taste better, now have excellent tasting coffee and ice tea, I brew my own, skin feels better and toilets are stain free

Very professional and outstanding individual, would recommend him to anyone

The guy who came out was Chris B*** and he was amazingHe couldn't find the main but, instead of leaving he worked tirelessly to get our system up and runningHe took the extra time to explain everything after busting tail digging a trenchIf this type of dedication is what We have to look forward to then this has become a stellar decision!

Rain soft took my money installed a system that didn't and wouldn't fit my needs and then left me stranded with buy a whole system just fix half probl
12/I had rain soft come into my home and test my water and told they could fix all my problemsAfter th install everything was great until I noticed my water was still coming out yellow so I call d them back they came and put more resin in the tank in the garage, after that is when I noticed the scale in my dish washer and sink I thought it was the soap they gave me so I switched brands and watched it it wasn't the soap so I called them out the guy said it saltwater intrusion he didn't run a test he just looked at the sink so I asked what can they do cause we just got this system not even a month ago can we just add the few pieces of the RO that he recommended I was told I can buy a whole new RO system for the whole house which is another 10k and we just spent 8k cash or I can settle for a under the sink system that cost but

Both salesman and installer were professional getting our Rainsoft EC+ RO on the same day service

purchased a new a/c unit to include a new unit handler,it has been over months and work has not been completed-unit not working properly either
on 9/17/we sign a contract to purchase a/c unit so we can replace handler which was the part of the unit that we were having problems with but since we could not have one without the other according to salesman we agreed to buy the whole unitthe appointment was set by *** so we though we were dealing with*** and we felt confortable since we have dealt with them before but we later found out they are only backing up this companyFlorida Energy does the work and they purchase all equipment and or materials from***the salesman hector m*** assure us that the whole unit in the closet was going to be replaced with a new one and that everything was going to look really nicethe draining lines going to the outside of the house were going to be replaced alsowell it turned out that only part of the unit was repl

Very professional

Rain soft took my money installed a system that didn't and wouldn't fit my needs and then left me stranded with buy a whole system just fix half probl
12/I had rain soft come into my home and test my water and told they could fix all my problemsAfter th install everything was great until I noticed my water was still coming out yellow so I call d them back they came and put more resin in the tank in the garage, after that is when I noticed the scale in my dish washer and sink I thought it was the soap they gave me so I switched brands and watched it it wasn't the soap so I called them out the guy said it saltwater intrusion he didn't run a test he just looked at the sink so I asked what can they do cause we just got this system not even a month ago can we just add the few pieces of the RO that he recommended I was told I can buy a whole new RO system for the whole house which is another 10k and we just spent 8k cash or I can settle for a under the sink system that cost but

Durand A*** replaced the salt in my rainsoft systemHe explained how the keypad worked and the best way to refill my salt tankHe checked my water and was very thorough