Discovery Marketing & Distributing Inc.

The technician that installed my Water Soft system was quick and knowledgeable I give him much praise because it was a hot and rainy day with terrible mosquitos He had to climb under my house and did not complain once

On time, pleasant and very knowledgeable and explained everything in detail and answered all my questionsSooooo happy with this company

Sean came today for an annual cheon our soft water system He was extremely professional, and explained what he was going to do and what he did We love the system and would recommend it highly The company was very accommodating to a scheduling request that we made Thanks all of you for great customer service

Wonderful service! Installer called to confirm he was on his way and he was on time Very professional and worked hard to complete the job

Service Tech (Sean W***) for Rain Soft (Florida Energy Water & Air, Inc., upon arrival introduced himself and immediately explained the procedure and the bill He then, while servicing the Rain Soft Unit, explained in detail its operation/function, explaining the controls for both my wife and I MrW*** is a very qualified technician and definitely an asset to Florida Energy Water & Air (Rain Soft) R/S Mike G***

Very professional

Great workmanship, responsive, professional, excellent customer service, and quality productVery pleased with my filtration system installation experience

They did very nice work have everything set up just the way I want it everything was clean before he left

Durand was very polite, professional and informativeOverall great service

My water quality is 100% better, water taste better, now have excellent tasting coffee and ice tea, I brew my own, skin feels better and toilets are stain free

Very professional

My husband and I are very pleased with the quality of workmanship perform by the crew of Florida Energy, Water, and AirThe men were professional and knowledgable about the productQuestions and concerns were thoroughly addressed

George was very courteous and knowledgeableHe called before coming and was within the time windowHe let me know about other services without being pushy

Employees I dealt with were all polite, prompt and very knowledgeableGreat communication through entire demonstration, purchase and installation Thank you FEWA!

Paid for repairs to my water softener system still not working properly They were like oh well giggling and said next apt would be 10/31/
They came out on 10/23/2017, which they were supposed to come out the Friday previous 10/20/ For which I didn't complain even though I took off work to be home The tech made repairs supposedly on the 23rd with used parts as stated in his invoice, unacceptable The tech left parts off of my equipment, when I contacted him he stated the parts weren't necessary and could keep them if I wanted, unacceptable(this is all in his texting by the way.) Advised him of still having hard water days after repairs, he said to give it time, unacceptable again Texted him the next day which he replied to contact the company for a water test To which I did on the 25th They gave me a date to test the water of 10/ Unacceptable again Horrible company now and I really don't understand what happened because I've used them before and not

Rain soft took my money installed a system that didn't and wouldn't fit my needs and then left me stranded with buy a whole system just fix half probl
12/I had rain soft come into my home and test my water and told they could fix all my problemsAfter th install everything was great until I noticed my water was still coming out yellow so I call d them back they came and put more resin in the tank in the garage, after that is when I noticed the scale in my dish washer and sink I thought it was the soap they gave me so I switched brands and watched it it wasn't the soap so I called them out the guy said it saltwater intrusion he didn't run a test he just looked at the sink so I asked what can they do cause we just got this system not even a month ago can we just add the few pieces of the RO that he recommended I was told I can buy a whole new RO system for the whole house which is another 10k and we just spent 8k cash or I can settle for a under the sink system that cost but

Devin was super helpful and buried our system so it is barely noticeable behind our shrubs! We completely trust FL Energy Water and Air and highly recommend their water purification and treatment machines!

I've owned a Rain Soft water softeners from Florida Energy Water since The company services the product very wellTheir technicians are very professional and knowledgeableThe only complain that that since installing the drain hose into the ground, it never worked correctlyThe technician said that I needed to pay extra to have it reroutedI remember that I was still under warranty in this unit (I own two.) when the house came out by itselfNow the water back flows to the groundI think that Rain Soft should've corrected it as a courtesy or with a discount since the unit is barely years old and it had the problem since installationFor this reason I am only giving Rain Soft only stars instead of The worker nonetheless was professional and punctual, called before arrival, and was very thorough and careful as he worked with the unit

George was very courteous and knowledgeableHe called before coming and was within the time windowHe let me know about other services without being pushy

purchased a new a/c unit to include a new unit handler,it has been over months and work has not been completed-unit not working properly either
on 9/17/we sign a contract to purchase a/c unit so we can replace handler which was the part of the unit that we were having problems with but since we could not have one without the other according to salesman we agreed to buy the whole unitthe appointment was set by *** so we though we were dealing with*** and we felt confortable since we have dealt with them before but we later found out they are only backing up this companyFlorida Energy does the work and they purchase all equipment and or materials from***the salesman hector m*** assure us that the whole unit in the closet was going to be replaced with a new one and that everything was going to look really nicethe draining lines going to the outside of the house were going to be replaced alsowell it turned out that only part of the unit was repl