My husband *** *** and myself traded in a Dodge Challenger for a Mitsubishi Mirage at Jim Shorkey Kia Uniontown and have never received my registration for this vehicleAfter multiple calls to the dealership we were told our plate was good until July and sometimes this is a long processOn April 4,I was pulled over by cecil twp police on my way to work for an expired tag with no registrationI did receive a citation for $This led me to call the DMV and I was advised to file complaints with the Revdex.com and the attorney generals office, which I did doI was also notified by the DMV that they haven't received any paperwork for a title or registration for my cars VIN numberI called the dealership again on 4-4-and notified them that I would be filing complaints with the attorney general and the finance department said the dealership never received a certificate of origin on the car I purchased and that is why I never received my registration and th
I wish I had read the reviews before I purchased my new car here June The sales staff was fairly decent but after that forget it We can't get return calls from our sales rep, the sales manager, the finance department, and even the general manager I actually called and left a message for Jim Shorkey III to call me today We will see if its the North Hills location that can't return calls or is the owner of the company the same way After weeks from the deal and we still did not have any paperwork from the lending institution and it appeared to be issues with our loan I began leaving messages for xxxxxx in finance to call me here Here we are weeks later still no return call after leaving atleast a dozen messages for him We find out they misrepresented the lux care and it does not cover stone chips We talked to xxx in sales and he was very degrading on the phone Hind sight is always 20/and I wish I never purchased my new car from this location I will give Jim Shorkey III until am Monday 7/23/to return my call before proceeding farther with the Revdex.com and taking legal action
I purchased a car on Jan On Apr 18, I e-mailed PENNDOT asking them to research the status of my new vehicle registration On Apr 18, PENNDOT returned an e-mail and stated that they could not verify confirmation of receipt of any paperwork for my vehicleI returned to the dealership and the salesman told me he would look into the situation and call me with an answer on Apr I never received a call on Apr and my Temporary Vehicle Registration was due to expire on Apr I returned to the dealership on Apr I was told by the salesman that PENNDOT received the check that the dealership sent and cashed the check on Feb PENNDOT informed me that a reference number would be associated with the check cashing transactionI told the salesman that I needed the reference number in order to follwith PENNDOT personnel After approximately two (2) hours of hearing that there was nothing that the dealership could do for me (the dealership told me that
I wish I had read the reviews before I purchased my new car here June The sales staff was fairly decent but after that forget it We can't get return calls from our sales rep, the sales manager, the finance department, and even the general manager I actually called and left a message for Jim Shorkey III to call me today We will see if its the North Hills location that can't return calls or is the owner of the company the same way After weeks from the deal and we still did not have any paperwork from the lending institution and it appeared to be issues with our loan I began leaving messages for xxxxxx in finance to call me here Here we are weeks later still no return call after leaving atleast a dozen messages for him We find out they misrepresented the lux care and it does not cover stone chips We talked to xxx in sales and he was very degrading on the phone Hind sight is always 20/and I wish I never purchased my new car from this location I will give Jim Shorkey III until am Monday 7/23/to return my call before proceeding farther with the Revdex.com and taking legal action
I purchased a Grand Cherokee on Friday evening 8-The vehicle was a recent trade in and had not been detailedWe were told by the manager that this vehicle would be completed and ready for pick up on 9-but due to the holiday 9-would be betterThere was paint chips that were to be repaired for the deal to take place I receive a call on Wednesday 9-that the car will not be ready because they are waiting on a partThey claim the part was coming from Washington and would take days to get thereSo Im paying for a vehicle now for two weeks that still isn't readyi was assured by the manager Jeff at this location that the part would be in on Wednesday 9-and it would be a hour jobI call today 9-and get the run around from the salesman that they are shooting for a pick up of 9-but couldn't guarantee anything because they still have not detailed the vehicleTwo weeks and Im still waiting for a vehicle and continue to get the run around by everyone at this
I purchased a Grand Cherokee on Friday evening 8-The vehicle was a recent trade in and had not been detailedWe were told by the manager that this vehicle would be completed and ready for pick up on 9-but due to the holiday 9-would be betterThere was paint chips that were to be repaired for the deal to take place I receive a call on Wednesday 9-that the car will not be ready because they are waiting on a partThey claim the part was coming from Washington and would take days to get thereSo Im paying for a vehicle now for two weeks that still isn't readyi was assured by the manager Jeff at this location that the part would be in on Wednesday 9-and it would be a hour jobI call today 9-and get the run around from the salesman that they are shooting for a pick up of 9-but couldn't guarantee anything because they still have not detailed the vehicleTwo weeks and Im still waiting for a vehicle and continue to get the run around by everyone at this
I purchased a vehicle from Jim Shorkey automotive three weeks ago and learned the car had several issues that were not disclosed to meI had a certified dealership check the car out and provided a reportI have attempted to resolve the attached issues with them but the General Manager, Mike E*** has refused to cooperate and is ignoring any of my requestsI would like to formally file a complaint against this dealership as you can see they have defrauded several other customers and they simply say its not fair that I am coming back to them but its not fair for a consumer to be defrauded
Jim Shorkey Service department worked on my transmission and clutch, they had my vehicle for weeks and when I picked it up it went in my garage I left for work the next morning and I was on the turnpike and I tried to downshift and the transmission locked up I almost ran into a tractor trailer I stopped within minutes Then I couldn't get it off the highway It was towed to Tri Star in somerset and I had to pay towing and now they are saying that I need to pay the bill for the clutch and transmission They screwed up when they worked on it and now expect me to pay for repairs that should be covered under warranty as it was their fault I also am paying for a rent a car
I purchased a vehicle from Jim Shorkey automotive three weeks ago and learned the car had several issues that were not disclosed to meI had a certified dealership check the car out and provided a reportI have attempted to resolve the attached issues with them but the General Manager, Mike E*** has refused to cooperate and is ignoring any of my requestsI would like to formally file a complaint against this dealership as you can see they have defrauded several other customers and they simply say its not fair that I am coming back to them but its not fair for a consumer to be defrauded
In July of my wife and I purchased a Jeep Grand Cherokee Laredo from the Jim Shorkey dealership on Rt30, Irwin, PaWe were pleased with the treatment we received during the sale by MrBrandon I***There were several issues that needed to be addressed, such as the check engine light that came on and an inoperative heating vent and inoperative auto dimming rearview mirrorMrI*** assured us they would repair these under their company warranty
We live in the *** *** ** *** County, but despite that distance have driven to their business a number of times for repairs that we paid forThe dealership has made good on most of the issues of the carThe check engine light has gone out before we were able to get it back to them several times and without it being on they cannot determine the issue causing itThat is perfectly understandable and we don't fault them for that responseThe big issue is in regard to the auto-dimming rearview mirror
With o
I bought a used Dodge Caliber there a year agoIt has what they call a forever warranty on it which sounds greatIt covers the expensive things that can go wrong with a vehicleI recently heard a loud noise coming from the rear of the car so I went and got it checked outThe mechanic told me my whole rear end needed replaced and I should take it back, and there was no way I was responsible for thisHe said my entire rear end was rusted out and they sold it this way and shouldn't haveSo I took it to their repair shop because I have a warrantyThey informed me he was right but my warranty was no good because it doesn't cover repairs if rust is involved and my repairs are $and that's for used parts and I may have to buy other parts they can't be sure tell they repair and I drive itAnd the damage is so bad I can't drive the car out of there like it is it would have to be towed because the rear end could fall outI said well I didn't do this and he said the car has b
Do not ever buy a used vehicle from this placeI purchased a used Ford Edge in from the Suzuki DealershipThe salesman name was Michael, prior to purchase I requested a vehicle history reportWhich Michael supplied upon request*** The non-car fax report show no prior accidents on the report which prompted me to agree to buy the vehicleForward to I was discussing with my wife wanting to shop around for a New SubaruWe received a promotional offer from Jim Shorkey to trade in my carI responded to the ad and spoke with a Shawn On 5/21/I stopped into the Jim Shorkey Ford dealership to have my car valuedWhen I spoke with the rep they stated they do not provide appraisals for sale at that location and would need to go up the road to the collision center Here is where the untrustworthy practices beginThe same salesman who sold me the car in also valued my trade with Jim Shorkey collision shop on 5/21/ He stated he is the Manager at this location and then scanned the VIN with his phone and stated oh this car has an accident on this back in He offered for the trade without actually looking at vehicle completely shocked I told him you know you sold me this car rightHe said he didn’t recognize me and that was a long time agoHe then said sometimes reports can take up to days to show up that an accident occurred and that if I wasn’t happy with Jim Shorkey I could go to ** ***How does a company do such things without being responsible for their actions? Perhaps I should have insisted on the Car Fax report and not settle on the report they providedI assumed I could trust them in selling me a car that was worthy of my hard earned moneyNot only did I buy the vehicle at top dollar rate assuming it was what I thought it wasBut now I am stuck with a car with no value that no dealer will touch with a five foot pole
My vehicle broke down multiple times in a two month span, due to the same issue Vehicle was taken to the dealership each time this occurredEach time, I was told by the service department, that it was a different problem Most recently, I was charged dollars for a new battery and was explained that was the reason the car would not startThis seemed odd to me considering the battery is less than a year old I bought the previous battery back off of them and had it tested at auto zone where I bought it just last October, and was told there the battery was running percent Later that day my car failed to start once again right outside my houseCurrently my vehicle is at the service department awaiting diagnosis and repair
Jim Shorkey listed a white wrangler JK for $31,It's on the website for this price & the Stock # is ***The salesperson Dan S guaranteed me this priceI had a friend call yesterday and make an inquiry and they said to get that price you have to qualify for all the incentives & rebatesWhen I emailed Dan S and now Mike the sales manager they are trying to say that is not the price on that modelThey tried to bait & switch me into one that doesn't even have power windowsThis was not the agreement & I have in in writing through text & emailSeveral dealerships said they bait & switch and lie to people to get them into the door and try to switch them into a different vehicle that is cheaperI picked out the one I wanted and they gave me confirmation on this and now they are changing their storyThe dealership in Irwin is the same wayyears ago I had the same thing happened about advertised price and once I got their they switched it up say
I made an appointment after speaking with sales manager Craig to go on Friday the 13th to trade my car for a Dodge Journey being we need more roomSalesman Paul was assisting that dayWe went for he test drive and then did the normalAfter an hour I asked him to see if my car was unlocked so I can grab my double strollerBeing I had both kids with meI waited outside nearly minutes to find him sitting at the desk with a paperI ignored it as I struggled to carry both children over to the tableHe proceeds to tell me appraisal for my car was 10k, at that point I leftI wrote a message on their customer service on Facebook and was told to come back in for a re appraisal with Michael M*** a sales managerI go back in that Tuesday and he says 13k for trade but now I need a better cosignerWell my cousin said she would do itSo I text Michael and let him know the following Wednesday that we did the application online and to please let me know asapI get the run around all w
I bought an “extended service plan” which ended when I sold the car I bought from themI was entitled to a refund of the remaining balanceIt’s been almost months and they’ve stonewalled me, “lost my paper work” and won’t return my phone callsOn top of that, they sold me this warranty and had me sign papers only to call a week later and say the bank rejected it and I had to come and re Package my deal adding and deleting things over the course of months before I actually “owned” the vehicle, which had open unserviced recalls on it when they sold it to meThis has been the all time worst experience I’ve had purchasing ANYTHINGI’m sure I’m not the only person this has happened to
At the time I purchased my Jeep Grand Cherokee, on March 4th, 2017, I purchased a Maintenance package with the dealer for oil changes and regular maintenance The package cost me $at the time which gave me service for years Soon after purchasing the vehicle, I realized that I had to get the service done at the purchasing dealer Since I travel often for work and live out of the country for half of the year, I wouldn't get my full use of the maintenance package, so I inquired about returning the package I had days to return it and get a full refund I stopped by the dealership and followed up with several calls within days I know this because I leave the country in May so I wanted to get this taken care of before I left
They insisted that the package was cancelled and that the $would be taken off of the loan amount through my lien holder, Bank of America I called Bank of America and they have not heard or recorded any payments as such, and I reached o
THE WORST CAR DEALERSHIP IN THE STATE OF PATOOK MY VEHICLE FOR NEW BACK BREAK LIGHTS ONLY, JIM SHORKEY AUTO GROUP PUT A WRONG SIZE FUSE IN MY VEHICLE AND BURNED THE INSIDE MOTHER BOAD AND WIRING CAUSING ALL KIND OF ELECTRICAL ISSUES IN MY VEHICLE AND THEN TOLD MY FAMILY AND ME TO HAVE OUR WARRANTY COVER THE ISSUES THAT THEY CAUSED ON HER VEHICLEDO NOT EVER TAKE YOUR CAR TO THIS COMPANY OR YOU WILL HAVE HEAVY OUT OF POCKET EXPENSES, ARE VEHICLE EVEN SHUT DOWN IN THE MIDDLE OF TRAFFIC WITH KIDS IN THE CAR,ETC
Louie P*** and Devin H*** had giving me a price for a new carThey said they had the car and just had to pick it upThey did not return my message now, I found out whyNext they picked the car up just waiting for the paperworkAfter days of this now they were not able to find me that carSo they had laid to me the hold time and because it took days I lost another good deal I could have had at a different car dealer because of the days that pasted the car was sold and lost the end of month discount
This was a horrible way to treat a customerThey had me all excited and happy that I was going to get this car just to find out that they never had the car to begin withThey should be shamed of them self
To start off the salesmen lied to my friend about the price of the car the whole timeLong story short the accountant Lou H*** lied about the the cost of the car to the salesmen, so to me he was already dishonest to me In the end the manager came and made the deal right, which to me is commendableThey told my friend *** who was buying the car that she could take it while they waited on the total loss a few days before the sale was final when they lied about the priceThey said she needed a check to hold until the insurance check cameShe didn't have a check on her so the salesmen asked if I had one they could holdI always have a check so I said yes because they assured me times that they wouldn't cash it everSo after she bought the car and I asked this accountant Lou what happened to my check after *** gave him hers for $and he said he was going in the back to shred itNow today I look and my bank account is -$When I called for them to fix the mistake i
My husband *** *** and myself traded in a Dodge Challenger for a Mitsubishi Mirage at Jim Shorkey Kia Uniontown and have never received my registration for this vehicleAfter multiple calls to the dealership we were told our plate was good until July and sometimes this is a long processOn April 4,I was pulled over by cecil twp police on my way to work for an expired tag with no registrationI did receive a citation for $This led me to call the DMV and I was advised to file complaints with the Revdex.com and the attorney generals office, which I did doI was also notified by the DMV that they haven't received any paperwork for a title or registration for my cars VIN numberI called the dealership again on 4-4-and notified them that I would be filing complaints with the attorney general and the finance department said the dealership never received a certificate of origin on the car I purchased and that is why I never received my registration and th
I wish I had read the reviews before I purchased my new car here June The sales staff was fairly decent but after that forget it We can't get return calls from our sales rep, the sales manager, the finance department, and even the general manager I actually called and left a message for Jim Shorkey III to call me today We will see if its the North Hills location that can't return calls or is the owner of the company the same way After weeks from the deal and we still did not have any paperwork from the lending institution and it appeared to be issues with our loan I began leaving messages for xxxxxx in finance to call me here Here we are weeks later still no return call after leaving atleast a dozen messages for him We find out they misrepresented the lux care and it does not cover stone chips We talked to xxx in sales and he was very degrading on the phone Hind sight is always 20/and I wish I never purchased my new car from this location I will give Jim Shorkey III until am Monday 7/23/to return my call before proceeding farther with the Revdex.com and taking legal action
I purchased a car on Jan On Apr 18, I e-mailed PENNDOT asking them to research the status of my new vehicle registration On Apr 18, PENNDOT returned an e-mail and stated that they could not verify confirmation of receipt of any paperwork for my vehicleI returned to the dealership and the salesman told me he would look into the situation and call me with an answer on Apr I never received a call on Apr and my Temporary Vehicle Registration was due to expire on Apr I returned to the dealership on Apr I was told by the salesman that PENNDOT received the check that the dealership sent and cashed the check on Feb PENNDOT informed me that a reference number would be associated with the check cashing transactionI told the salesman that I needed the reference number in order to follwith PENNDOT personnel After approximately two (2) hours of hearing that there was nothing that the dealership could do for me (the dealership told me that
I wish I had read the reviews before I purchased my new car here June The sales staff was fairly decent but after that forget it We can't get return calls from our sales rep, the sales manager, the finance department, and even the general manager I actually called and left a message for Jim Shorkey III to call me today We will see if its the North Hills location that can't return calls or is the owner of the company the same way After weeks from the deal and we still did not have any paperwork from the lending institution and it appeared to be issues with our loan I began leaving messages for xxxxxx in finance to call me here Here we are weeks later still no return call after leaving atleast a dozen messages for him We find out they misrepresented the lux care and it does not cover stone chips We talked to xxx in sales and he was very degrading on the phone Hind sight is always 20/and I wish I never purchased my new car from this location I will give Jim Shorkey III until am Monday 7/23/to return my call before proceeding farther with the Revdex.com and taking legal action
I purchased a Grand Cherokee on Friday evening 8-The vehicle was a recent trade in and had not been detailedWe were told by the manager that this vehicle would be completed and ready for pick up on 9-but due to the holiday 9-would be betterThere was paint chips that were to be repaired for the deal to take place I receive a call on Wednesday 9-that the car will not be ready because they are waiting on a partThey claim the part was coming from Washington and would take days to get thereSo Im paying for a vehicle now for two weeks that still isn't readyi was assured by the manager Jeff at this location that the part would be in on Wednesday 9-and it would be a hour jobI call today 9-and get the run around from the salesman that they are shooting for a pick up of 9-but couldn't guarantee anything because they still have not detailed the vehicleTwo weeks and Im still waiting for a vehicle and continue to get the run around by everyone at this
I purchased a Grand Cherokee on Friday evening 8-The vehicle was a recent trade in and had not been detailedWe were told by the manager that this vehicle would be completed and ready for pick up on 9-but due to the holiday 9-would be betterThere was paint chips that were to be repaired for the deal to take place I receive a call on Wednesday 9-that the car will not be ready because they are waiting on a partThey claim the part was coming from Washington and would take days to get thereSo Im paying for a vehicle now for two weeks that still isn't readyi was assured by the manager Jeff at this location that the part would be in on Wednesday 9-and it would be a hour jobI call today 9-and get the run around from the salesman that they are shooting for a pick up of 9-but couldn't guarantee anything because they still have not detailed the vehicleTwo weeks and Im still waiting for a vehicle and continue to get the run around by everyone at this
I purchased a vehicle from Jim Shorkey automotive three weeks ago and learned the car had several issues that were not disclosed to meI had a certified dealership check the car out and provided a reportI have attempted to resolve the attached issues with them but the General Manager, Mike E*** has refused to cooperate and is ignoring any of my requestsI would like to formally file a complaint against this dealership as you can see they have defrauded several other customers and they simply say its not fair that I am coming back to them but its not fair for a consumer to be defrauded
Jim Shorkey Service department worked on my transmission and clutch, they had my vehicle for weeks and when I picked it up it went in my garage I left for work the next morning and I was on the turnpike and I tried to downshift and the transmission locked up I almost ran into a tractor trailer I stopped within minutes Then I couldn't get it off the highway It was towed to Tri Star in somerset and I had to pay towing and now they are saying that I need to pay the bill for the clutch and transmission They screwed up when they worked on it and now expect me to pay for repairs that should be covered under warranty as it was their fault I also am paying for a rent a car
I purchased a vehicle from Jim Shorkey automotive three weeks ago and learned the car had several issues that were not disclosed to meI had a certified dealership check the car out and provided a reportI have attempted to resolve the attached issues with them but the General Manager, Mike E*** has refused to cooperate and is ignoring any of my requestsI would like to formally file a complaint against this dealership as you can see they have defrauded several other customers and they simply say its not fair that I am coming back to them but its not fair for a consumer to be defrauded
In July of my wife and I purchased a Jeep Grand Cherokee Laredo from the Jim Shorkey dealership on Rt30, Irwin, PaWe were pleased with the treatment we received during the sale by MrBrandon I***There were several issues that needed to be addressed, such as the check engine light that came on and an inoperative heating vent and inoperative auto dimming rearview mirrorMrI*** assured us they would repair these under their company warranty
We live in the *** *** ** *** County, but despite that distance have driven to their business a number of times for repairs that we paid forThe dealership has made good on most of the issues of the carThe check engine light has gone out before we were able to get it back to them several times and without it being on they cannot determine the issue causing itThat is perfectly understandable and we don't fault them for that responseThe big issue is in regard to the auto-dimming rearview mirror
With o
I bought a used Dodge Caliber there a year agoIt has what they call a forever warranty on it which sounds greatIt covers the expensive things that can go wrong with a vehicleI recently heard a loud noise coming from the rear of the car so I went and got it checked outThe mechanic told me my whole rear end needed replaced and I should take it back, and there was no way I was responsible for thisHe said my entire rear end was rusted out and they sold it this way and shouldn't haveSo I took it to their repair shop because I have a warrantyThey informed me he was right but my warranty was no good because it doesn't cover repairs if rust is involved and my repairs are $and that's for used parts and I may have to buy other parts they can't be sure tell they repair and I drive itAnd the damage is so bad I can't drive the car out of there like it is it would have to be towed because the rear end could fall outI said well I didn't do this and he said the car has b
Do not ever buy a used vehicle from this placeI purchased a used Ford Edge in from the Suzuki DealershipThe salesman name was Michael, prior to purchase I requested a vehicle history reportWhich Michael supplied upon request*** The non-car fax report show no prior accidents on the report which prompted me to agree to buy the vehicleForward to I was discussing with my wife wanting to shop around for a New SubaruWe received a promotional offer from Jim Shorkey to trade in my carI responded to the ad and spoke with a Shawn On 5/21/I stopped into the Jim Shorkey Ford dealership to have my car valuedWhen I spoke with the rep they stated they do not provide appraisals for sale at that location and would need to go up the road to the collision center Here is where the untrustworthy practices beginThe same salesman who sold me the car in also valued my trade with Jim Shorkey collision shop on 5/21/ He stated he is the Manager at this location and then scanned the VIN with his phone and stated oh this car has an accident on this back in He offered for the trade without actually looking at vehicle completely shocked I told him you know you sold me this car rightHe said he didn’t recognize me and that was a long time agoHe then said sometimes reports can take up to days to show up that an accident occurred and that if I wasn’t happy with Jim Shorkey I could go to ** ***How does a company do such things without being responsible for their actions? Perhaps I should have insisted on the Car Fax report and not settle on the report they providedI assumed I could trust them in selling me a car that was worthy of my hard earned moneyNot only did I buy the vehicle at top dollar rate assuming it was what I thought it wasBut now I am stuck with a car with no value that no dealer will touch with a five foot pole
My vehicle broke down multiple times in a two month span, due to the same issue Vehicle was taken to the dealership each time this occurredEach time, I was told by the service department, that it was a different problem Most recently, I was charged dollars for a new battery and was explained that was the reason the car would not startThis seemed odd to me considering the battery is less than a year old I bought the previous battery back off of them and had it tested at auto zone where I bought it just last October, and was told there the battery was running percent Later that day my car failed to start once again right outside my houseCurrently my vehicle is at the service department awaiting diagnosis and repair
Jim Shorkey listed a white wrangler JK for $31,It's on the website for this price & the Stock # is ***The salesperson Dan S guaranteed me this priceI had a friend call yesterday and make an inquiry and they said to get that price you have to qualify for all the incentives & rebatesWhen I emailed Dan S and now Mike the sales manager they are trying to say that is not the price on that modelThey tried to bait & switch me into one that doesn't even have power windowsThis was not the agreement & I have in in writing through text & emailSeveral dealerships said they bait & switch and lie to people to get them into the door and try to switch them into a different vehicle that is cheaperI picked out the one I wanted and they gave me confirmation on this and now they are changing their storyThe dealership in Irwin is the same wayyears ago I had the same thing happened about advertised price and once I got their they switched it up say
I made an appointment after speaking with sales manager Craig to go on Friday the 13th to trade my car for a Dodge Journey being we need more roomSalesman Paul was assisting that dayWe went for he test drive and then did the normalAfter an hour I asked him to see if my car was unlocked so I can grab my double strollerBeing I had both kids with meI waited outside nearly minutes to find him sitting at the desk with a paperI ignored it as I struggled to carry both children over to the tableHe proceeds to tell me appraisal for my car was 10k, at that point I leftI wrote a message on their customer service on Facebook and was told to come back in for a re appraisal with Michael M*** a sales managerI go back in that Tuesday and he says 13k for trade but now I need a better cosignerWell my cousin said she would do itSo I text Michael and let him know the following Wednesday that we did the application online and to please let me know asapI get the run around all w
I bought an “extended service plan” which ended when I sold the car I bought from themI was entitled to a refund of the remaining balanceIt’s been almost months and they’ve stonewalled me, “lost my paper work” and won’t return my phone callsOn top of that, they sold me this warranty and had me sign papers only to call a week later and say the bank rejected it and I had to come and re Package my deal adding and deleting things over the course of months before I actually “owned” the vehicle, which had open unserviced recalls on it when they sold it to meThis has been the all time worst experience I’ve had purchasing ANYTHINGI’m sure I’m not the only person this has happened to
At the time I purchased my Jeep Grand Cherokee, on March 4th, 2017, I purchased a Maintenance package with the dealer for oil changes and regular maintenance The package cost me $at the time which gave me service for years Soon after purchasing the vehicle, I realized that I had to get the service done at the purchasing dealer Since I travel often for work and live out of the country for half of the year, I wouldn't get my full use of the maintenance package, so I inquired about returning the package I had days to return it and get a full refund I stopped by the dealership and followed up with several calls within days I know this because I leave the country in May so I wanted to get this taken care of before I left
They insisted that the package was cancelled and that the $would be taken off of the loan amount through my lien holder, Bank of America I called Bank of America and they have not heard or recorded any payments as such, and I reached o
THE WORST CAR DEALERSHIP IN THE STATE OF PATOOK MY VEHICLE FOR NEW BACK BREAK LIGHTS ONLY, JIM SHORKEY AUTO GROUP PUT A WRONG SIZE FUSE IN MY VEHICLE AND BURNED THE INSIDE MOTHER BOAD AND WIRING CAUSING ALL KIND OF ELECTRICAL ISSUES IN MY VEHICLE AND THEN TOLD MY FAMILY AND ME TO HAVE OUR WARRANTY COVER THE ISSUES THAT THEY CAUSED ON HER VEHICLEDO NOT EVER TAKE YOUR CAR TO THIS COMPANY OR YOU WILL HAVE HEAVY OUT OF POCKET EXPENSES, ARE VEHICLE EVEN SHUT DOWN IN THE MIDDLE OF TRAFFIC WITH KIDS IN THE CAR,ETC
Louie P*** and Devin H*** had giving me a price for a new carThey said they had the car and just had to pick it upThey did not return my message now, I found out whyNext they picked the car up just waiting for the paperworkAfter days of this now they were not able to find me that carSo they had laid to me the hold time and because it took days I lost another good deal I could have had at a different car dealer because of the days that pasted the car was sold and lost the end of month discount
This was a horrible way to treat a customerThey had me all excited and happy that I was going to get this car just to find out that they never had the car to begin withThey should be shamed of them self
To start off the salesmen lied to my friend about the price of the car the whole timeLong story short the accountant Lou H*** lied about the the cost of the car to the salesmen, so to me he was already dishonest to me In the end the manager came and made the deal right, which to me is commendableThey told my friend *** who was buying the car that she could take it while they waited on the total loss a few days before the sale was final when they lied about the priceThey said she needed a check to hold until the insurance check cameShe didn't have a check on her so the salesmen asked if I had one they could holdI always have a check so I said yes because they assured me times that they wouldn't cash it everSo after she bought the car and I asked this accountant Lou what happened to my check after *** gave him hers for $and he said he was going in the back to shred itNow today I look and my bank account is -$When I called for them to fix the mistake i