I purchased a new home and needed to carpets 3 bedrooms. After looking around for the type of carpet I wanted and pricing it with several other business, I found that Dolphin Carpet & Tile had what I wanted at the price I can afford. The staff, (Annette) and the installers (Daniel & Jean) were very polite and friendly. They did the installation in a timely manner and did a great job cleaning up after themselves. The work was very professional and I would highly recommend this company.
My experience with Dolphin Carpet was excellent starting with Wes the sales person. The installation guys were also excellent they moved furniture and placed it back in place. They were very professional and hard workers. I would recomment Dolphin to my friends since my experience was so great. Sometimes you get workers that are lazy and don't seem to care about your personal items and that was not the case.
[redacted] is knowledgeable, pleasant, professional and fair. Dolphin has every floor covering I could possibly need and I will continue to shop with [redacted] at this location.
Based on their reputation, I purchased carpeting for the stairs and hallway from their store at [redacted]. The carpet installers arrived to complete the job and it took approximately 4 hours to complete the installation. During that time, 2 personal checks were stolen from my checkbook and subsequently cashed. I notified my banking institution and their fraud department closed our account. They are currently investigating this criminal activity. The police department was also notified about this criminal activity. I personally advised the manager at the local store of this incident too. The manager seemed very unconcerned and said he was âsorryâ. He stated he would look into this matter and get back to me. He never got back to me; not until I wrote a letter to the President of Dolphin carpet and tile did I receive follow up. This has been the level of customer service I received. I am very upset and terribly disappointed with how this situation was handled. I will never do business with this company again. I have notified my family and friends to stay away from obtaining any services from this company. I just want to ensure other potential customers are aware of this serious problem.
Amazing work... These guys were able to put an estimate together and install brand new carpeting in our rented apartment in less than a week. I must give a big thumbs up to DC&T and to their Aventura store manager "[redacted] whom was a pleasure working with. The installation crew was super professional and made it all look very easy. They help move all of the furniture around and installed these carpets so incredibly great that you will not be able to see at all where they cut. I now love the old TV jingle which I used to detest. DC&T...Get it right!
I had a wonderful experience with Dolphin Carpet and Tile! My salesman Rick, was very kind and shared his knowledge of carpet to help me make my choice of carpet a success. He also let me take samples to my home so that I could see how the colors looked in the different lights. The installer Adolfo, was professional and did a great job! He and his assistant were efficient and left my home in perfect condition.Overall, it was the most positive experience that I have had remodeling my townhome! I have already recommended Rick and Dolphin Carpet and Tile in Davie to my friends and neighbors!
A+ for all, first consultation, room measurements, appointments, assisting to remove some furniture, putting down the carpets to helping us placing the furniture back in their previous positions.
Would not hesitate to call on Dolphin again.
I am completely amazed and grateful to Annette and Dolphin Carpet and Tile. My experience with them was above my expectations. I will tell all my friends about how professionally I was dealt with. Thanks Again. [redacted]
I recently had floors done with Dophin. From the beginning Robert was very professional and answered every question. A key differentiator for me was the fact they have their own installers and therefore are responsible for the work, Everything was done in record time and they did a great job. Great service and follow up. I am very pleased with the work and their service. Would totally recommend t anyone who needs floors done.
The selection of flooring at the store was excellent. [redacted] provided exceptional service and was always polite and courteous. The installation crew were organized, courteous, and diligently quick. I highly recommend Dolphin Carpet and Tile for flooring needs.
I rate Dolphin Carpet and Tile a 10, great service all the way around, from Annette my salesperson to the installers. Would recommend Dolphin carpet and tile to my friends and family. Everyone was very friendly and professional.
The entire process of selecting new laminate, and scheduling the installation was a breeze. Rick (at the Davie location) was a true joy to work with, he provided valuable advice and answered all my questions! I am completely satisfied with my new floors, and I will definitely recommend Dolphin and Carpet to anyone looking for new flooring. Thanks again, Rick!
My wife and I were very pleased with the professional experience we had with Dolphin Carpet & Tile. The sales rep, Phillip, was able to assist us and walk us through the whole process. We have now used them twice this year for update to our condo.
I purchased a new home and needed to carpets 3 bedrooms. After looking around for the type of carpet I wanted and pricing it with several other business, I found that Dolphin Carpet & Tile had what I wanted at the price I can afford. The staff, (Annette) and the installers (Daniel & Jean) were very polite and friendly. They did the installation in a timely manner and did a great job cleaning up after themselves. The work was very professional and I would highly recommend this company.
My experience with Dolphin Carpet was excellent starting with Wes the sales person. The installation guys were also excellent they moved furniture and placed it back in place. They were very professional and hard workers. I would recomment Dolphin to my friends since my experience was so great. Sometimes you get workers that are lazy and don't seem to care about your personal items and that was not the case.
Good job
Excellent service throughout the process. Highly recommended.
[redacted] is knowledgeable, pleasant, professional and fair. Dolphin has every floor covering I could possibly need and I will continue to shop with [redacted] at this location.
Based on their reputation, I purchased carpeting for the stairs and hallway from their store at [redacted]. The carpet installers arrived to complete the job and it took approximately 4 hours to complete the installation. During that time, 2 personal checks were stolen from my checkbook and subsequently cashed. I notified my banking institution and their fraud department closed our account. They are currently investigating this criminal activity. The police department was also notified about this criminal activity. I personally advised the manager at the local store of this incident too. The manager seemed very unconcerned and said he was âsorryâ. He stated he would look into this matter and get back to me. He never got back to me; not until I wrote a letter to the President of Dolphin carpet and tile did I receive follow up. This has been the level of customer service I received. I am very upset and terribly disappointed with how this situation was handled. I will never do business with this company again. I have notified my family and friends to stay away from obtaining any services from this company. I just want to ensure other potential customers are aware of this serious problem.
Everything about my experience with this company exceeded expectations. From customer service, sales help, installation...Excellent.
Amazing work... These guys were able to put an estimate together and install brand new carpeting in our rented apartment in less than a week. I must give a big thumbs up to DC&T and to their Aventura store manager "[redacted] whom was a pleasure working with. The installation crew was super professional and made it all look very easy. They help move all of the furniture around and installed these carpets so incredibly great that you will not be able to see at all where they cut. I now love the old TV jingle which I used to detest. DC&T...Get it right!
I had a wonderful experience with Dolphin Carpet and Tile! My salesman Rick, was very kind and shared his knowledge of carpet to help me make my choice of carpet a success. He also let me take samples to my home so that I could see how the colors looked in the different lights. The installer Adolfo, was professional and did a great job! He and his assistant were efficient and left my home in perfect condition.Overall, it was the most positive experience that I have had remodeling my townhome! I have already recommended Rick and Dolphin Carpet and Tile in Davie to my friends and neighbors!
A+ for all, first consultation, room measurements, appointments, assisting to remove some furniture, putting down the carpets to helping us placing the furniture back in their previous positions.
Would not hesitate to call on Dolphin again.
[redacted], Coral Springs
I am completely amazed and grateful to Annette and Dolphin Carpet and Tile. My experience with them was above my expectations. I will tell all my friends about how professionally I was dealt with. Thanks Again. [redacted]
I recently had floors done with Dophin. From the beginning Robert was very professional and answered every question. A key differentiator for me was the fact they have their own installers and therefore are responsible for the work, Everything was done in record time and they did a great job. Great service and follow up. I am very pleased with the work and their service. Would totally recommend t anyone who needs floors done.
The selection of flooring at the store was excellent. [redacted] provided exceptional service and was always polite and courteous. The installation crew were organized, courteous, and diligently quick. I highly recommend Dolphin Carpet and Tile for flooring needs.
I rate Dolphin Carpet and Tile a 10, great service all the way around, from Annette my salesperson to the installers. Would recommend Dolphin carpet and tile to my friends and family. Everyone was very friendly and professional.
Nice and professional people. Fast and reliable.
Service well done and on time.
The entire process of selecting new laminate, and scheduling the installation was a breeze. Rick (at the Davie location) was a true joy to work with, he provided valuable advice and answered all my questions! I am completely satisfied with my new floors, and I will definitely recommend Dolphin and Carpet to anyone looking for new flooring. Thanks again, Rick!
Sales person was helpful and professional. Very knowledgeable on the carpet and tile. Very professional. Would very much recommend friends and family.
My wife and I were very pleased with the professional experience we had with Dolphin Carpet & Tile. The sales rep, Phillip, was able to assist us and walk us through the whole process. We have now used them twice this year for update to our condo.
very good
Installers and store personnel very professional