We had a positive experience. floors just installed Saturday and everything looks and appears beautiful. Buying experience was pleasant installers were professional. We would buy from Dolphin again!
Having a great customer experience is something that can be rare in Florida. Subsequent to a flood on the third floor of our town home, we needed to replace the carpet. Dolphin Carpet and Tile provided exceptional service to us from the sales session all the way through installation. Our salesperson/store manager was Dan. He was terrific in taking us through the products, pointing out the warranties, and working with us to expedite this process. He made us feel like our business was important to him. Our installation team led by Adolpho had the arduous task of carpeting the upstair bedrooms and four flights of stairs! They took their time and worked very cautiously and meticulously to make everything look perfect. And there wasn't a single mark on the freshly painted baseboards that had been replaced. There was appropriate follow up after the installation. Again, this made us feel fortunate that we opted to go with the experience and customer service oriented culture of Dolphin. We couldn't be more pleased with our decision.
When we walked into Dolphin Carpet & Tile we were greated by Bentley Bleich. That proved to be our lucky day - Bentley took the time to answer our all our questions annd educated us on all our flooring options. Always professional, knowledgeable and patient, he was a joy to work with.
A wonderful experience, from the salesperson (Rick) at the Davie store to the installation crew (Robin & George). Was able to find exactly what I wanted at Dolphin Carpet & Tile after going to bigger stores and not getting any assistance. The installation was done professionally, they arrived on time every day and cleaned up at the end of the day. Completed the installation of tile in kitchen, living room, dining room and family room in 4 days. Would definitely highly recommend Dolphin Carpet & Tile to anyone.
Our experience with Dolphin Carpet & Tile was very positive. From beginning to end, from Dan at the office to Jose and his crew of installers, everyone was extremely professional and provided us with exemplary service. I would highly recommend Dolphin.
The entire process from selection right through the installation of 650 SF of 12 x 24 porcelain was all top notch. Fair pricing, quality product and a great salesman. The installation crew were on time, courteous and real professionals. I could not be happier.
[redacted] helped me pick out tile, laminate and carpet for my condo. He came out and measured the same day. [redacted] was polite, professional and thoroughly explained the installation process. He also frequently followed up on completion of the installations and to confirm I was happy with the work completed. The installers were punctual, skilled and polite. Thank you Dolphin Carpet and Tile for helping to make my condo renovation move along quickly and smoothly. [redacted]
I have been a client of Dolphin Carpet & Tile ever since they opened their first store in Miami, Florida. This I believe was 30 years ago. Over the past years I have purchased from Dolphin Carpet & Tile ...carpeting and tile for a total of two houses and three condominiums.
I just purchased laminate flooring from them and did my homework when purchasing the laminate as I have never had laminate flooring before. I found as from all my past experiences with Dolphin Capet & Tile, that they are the best company to do business with. There were no hidden costs, the pricing was right, their sales team knows their products, is wonderful to work with and has the best products offered on the market.
My sales representative, Annette P., was very patient with me and helped me to select what was the best for my condominium. She knows what she is doing and is very experienced in all types of flooring. She takes the time to explain all the details of flooring...carpet, tile & laminate.
The flooring is just beautiful and I love it! The installers they use are excellent and do a superior job, plus being very easy to work with and polite. They were most careful with my furniture and put every thing back in order in addition to a great clean up of the area.
I have never been disappointed with this company and highly recommend them to everyone. Thank you Dolphin Carpet & Tile and Annette!
Had a very positive experience with [redacted]. We were shopping for laminate and were very confused by all the different choices and styles. His product knowledge was excellent and he really took his time with us. He spent a great deal of time with us laying out all of the boards on the floor side by side.
We are so happy with our choice and will definitely be going back. His installers were very professional and total perfectionists!
We plan on doing our whole first floor in the next year and we will definitely be going back to [redacted].
We recently purchased carpet from Annette P. at Dolphin Carpet & Tile. We were very comfortable with her sales ability. She made our decision painless. She was helpful, knowledgeable, & easy to deal with every time we had contact. I wouldn't hesitate to use her again.
Really horrible experience. We are still disputing our issue with a Dolphin after a couple of years. Just use ANYONE else. Really irresponsible customer service after they have your money.
Sales person was professional, knowledgeable, courteous and patient. He fulfilled all aspects of the sale rapidly and successfully. The estimator was on time and competent. The 4-man team of installers came on time and worked hard. They were neat and polite. The installation was highly satisfactory. I would recommend this firm and their employees very highly.
We purchased carpet from Dolphin Carpet and Tile for our home. It was very easy as [redacted] came to our home with many samples of carpet to choose from. A short time after selecting a carpet we received a phone call arranging for installation. On the installation day, [redacted] and his team arrived. They were very professional, friendly efficient and polite. They were very carful with our furniture and other items that needed to be moved. The team went out of its way to accommodate our wishes and make any adjustments to furniture we thought necessary. They did an excellent job of installing the carpet and cleaning up when the job was completed. Finally the price was very reasonable for the quality of the product received and its installation. The entire experience was a pleasure. We would recommend Dolphin Carpet and Tile to anyone wishing to purchase carpet for their home, office, etc.
Very professional, on time, and a perfect installation of carpet for my condo.
Friendly sales staff and technicians also.
We had a positive experience. floors just installed Saturday and everything looks and appears beautiful. Buying experience was pleasant installers were professional. We would buy from Dolphin again!
Having a great customer experience is something that can be rare in Florida. Subsequent to a flood on the third floor of our town home, we needed to replace the carpet. Dolphin Carpet and Tile provided exceptional service to us from the sales session all the way through installation. Our salesperson/store manager was Dan. He was terrific in taking us through the products, pointing out the warranties, and working with us to expedite this process. He made us feel like our business was important to him. Our installation team led by Adolpho had the arduous task of carpeting the upstair bedrooms and four flights of stairs! They took their time and worked very cautiously and meticulously to make everything look perfect. And there wasn't a single mark on the freshly painted baseboards that had been replaced. There was appropriate follow up after the installation. Again, this made us feel fortunate that we opted to go with the experience and customer service oriented culture of Dolphin. We couldn't be more pleased with our decision.
When we walked into Dolphin Carpet & Tile we were greated by Bentley Bleich. That proved to be our lucky day - Bentley took the time to answer our all our questions annd educated us on all our flooring options. Always professional, knowledgeable and patient, he was a joy to work with.
Very good deal, good price, the installation was perfect, clean and really fast
More than pleased with Dolphin Tile would not hesitate to recommend them to my friends, the staff was professional and the installers were excellent.
A wonderful experience, from the salesperson (Rick) at the Davie store to the installation crew (Robin & George). Was able to find exactly what I wanted at Dolphin Carpet & Tile after going to bigger stores and not getting any assistance. The installation was done professionally, they arrived on time every day and cleaned up at the end of the day. Completed the installation of tile in kitchen, living room, dining room and family room in 4 days. Would definitely highly recommend Dolphin Carpet & Tile to anyone.
Our experience with Dolphin Carpet & Tile was very positive. From beginning to end, from Dan at the office to Jose and his crew of installers, everyone was extremely professional and provided us with exemplary service. I would highly recommend Dolphin.
The entire process from selection right through the installation of 650 SF of 12 x 24 porcelain was all top notch. Fair pricing, quality product and a great salesman. The installation crew were on time, courteous and real professionals. I could not be happier.
Service was great, sales person [redacted] was extremely knowledgable. Overall a very good experience. I would definitely recommend Dolphin C & T
[redacted] helped me pick out tile, laminate and carpet for my condo. He came out and measured the same day. [redacted] was polite, professional and thoroughly explained the installation process. He also frequently followed up on completion of the installations and to confirm I was happy with the work completed. The installers were punctual, skilled and polite. Thank you Dolphin Carpet and Tile for helping to make my condo renovation move along quickly and smoothly. [redacted]
I have been a client of Dolphin Carpet & Tile ever since they opened their first store in Miami, Florida. This I believe was 30 years ago. Over the past years I have purchased from Dolphin Carpet & Tile ...carpeting and tile for a total of two houses and three condominiums.
I just purchased laminate flooring from them and did my homework when purchasing the laminate as I have never had laminate flooring before. I found as from all my past experiences with Dolphin Capet & Tile, that they are the best company to do business with. There were no hidden costs, the pricing was right, their sales team knows their products, is wonderful to work with and has the best products offered on the market.
My sales representative, Annette P., was very patient with me and helped me to select what was the best for my condominium. She knows what she is doing and is very experienced in all types of flooring. She takes the time to explain all the details of flooring...carpet, tile & laminate.
The flooring is just beautiful and I love it! The installers they use are excellent and do a superior job, plus being very easy to work with and polite. They were most careful with my furniture and put every thing back in order in addition to a great clean up of the area.
I have never been disappointed with this company and highly recommend them to everyone. Thank you Dolphin Carpet & Tile and Annette!
[redacted]
I am very happy with my flooring and would use them again. The employees were very kind and professional.
I found them to be helfpful, efficient, well-priced and of very good service.
Had a very positive experience with [redacted]. We were shopping for laminate and were very confused by all the different choices and styles. His product knowledge was excellent and he really took his time with us. He spent a great deal of time with us laying out all of the boards on the floor side by side.
We are so happy with our choice and will definitely be going back. His installers were very professional and total perfectionists!
We plan on doing our whole first floor in the next year and we will definitely be going back to [redacted].
We recently purchased carpet from Annette P. at Dolphin Carpet & Tile. We were very comfortable with her sales ability. She made our decision painless. She was helpful, knowledgeable, & easy to deal with every time we had contact. I wouldn't hesitate to use her again.
Really horrible experience. We are still disputing our issue with a Dolphin after a couple of years. Just use ANYONE else. Really irresponsible customer service after they have your money.
Sales person was professional, knowledgeable, courteous and patient. He fulfilled all aspects of the sale rapidly and successfully. The estimator was on time and competent. The 4-man team of installers came on time and worked hard. They were neat and polite. The installation was highly satisfactory. I would recommend this firm and their employees very highly.
We purchased carpet from Dolphin Carpet and Tile for our home. It was very easy as [redacted] came to our home with many samples of carpet to choose from. A short time after selecting a carpet we received a phone call arranging for installation. On the installation day, [redacted] and his team arrived. They were very professional, friendly efficient and polite. They were very carful with our furniture and other items that needed to be moved. The team went out of its way to accommodate our wishes and make any adjustments to furniture we thought necessary. They did an excellent job of installing the carpet and cleaning up when the job was completed. Finally the price was very reasonable for the quality of the product received and its installation. The entire experience was a pleasure. We would recommend Dolphin Carpet and Tile to anyone wishing to purchase carpet for their home, office, etc.
They did an amazing job! The were easy to deal with and the installers were punctual and effective.