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Elder's Ace Hardware of Chattanooga, Inc.

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Reviews Elder's Ace Hardware of Chattanooga, Inc.

Elder's Ace Hardware of Chattanooga, Inc. Reviews (524)

Prompt, friendly and efficient Very plesased

I had a great service experience with Brandon of Apollo HomeHe was on time, correctly diagnosed some major problems with our heating systems, and took immediate actionHe also patiently answered all of our questions, and gave sound adviceI recommend him and Apollo Home to anyone else with home service needs

Technician was great and very helpfulStill waiting for the email from the office telling us what was doneThis is not the first or the second time we have not recieved this notification in a timely manner

Needed an eston new hot water heaterRon from Apollo came to the house and did a through inspection of the current water heater and supplied a detailed report of the water heaters that could be installed

once plumber arrived everything went smoothly given explanation of what needed to be done and why it needed to be done cleaned up after job completed

We had Devin L come to our house on a Saturday night and fix a plumbing issueHe was most professional and left us with a very positive feeling about the company

Chris Q***, from Apollo Heating, is an exceptional representative of ApolloIf you are looking for a knowledgeable and professional electrician, Chris is the company representative you want in your home

Matt D*** of Apollo was able to come out within an hour of my phone call He was very friendly, personable and gave me options in repairing our water service line

Much thanks to Apollo for excellent serviceI really want to thank tech Tony Dfor the great service he did on our furnaceI will always use Apollo Home for all future service and repairThanks again to Tony Da true professional

The service tech was friendly , knowledgeable , and informativeHe listened closely to and addressed my concerns , and explained my optionsI would recommend this company

After trying to break apart a clog that was nestled somewhere in the recesses of my home, I called Apollo on a Sunday and spoke with their service repShe was extremely polite and let me know that she would have a technician head to my home where availableShe also was up front with the info around the cost of a service callI received a phone call early that afternoon as the tech was on his wayMatt D was professional, friendly, and informativeAfter discussing the measure I had taken, he further assessed the situation, let me know the cost if I approved of his course of action (which I did), and then took care of the pipe clogMatt was efficient and left the area in better shape than he found itI would certainly submit a by-name-request to have Matt address any issues againMuch appreciated!

Water heater busted and flooded John Scompleted the installation of a new unit in less than the quoted timeJohn was very professional and friendlyHe made sure to cover my wood and tile floors and the basement steps before doing any workI was impressed with his attention to detail and complete professionalismMy telephone conversations with various Apollo employees have been exceptional Love their customer service!

Chris Jdid an outstanding job installing multiple chandeliers and pendant lights for our new homeHe was prompt, polite, and very professionalThe lights look great and the installation was very cleanThanks again!

Matt D*** and Dustin W*** were very professional, and did very fast and quality work They replaced a main line in my garageThey were here by 8:and finished by 3:They work looks great and they cleaned the area better than it was before I would recommend the entire Apollo Company to anyone

The service and the technicians were very good, but seemed very pricey

My comment for this visit would be disappointedWe called for service for the same problem of frozen pipes that we had the last very cold spell- 1/8/Apollo please see your ticket # *** for detailsWe were told by the service man that he could not help us this time with our problem as your service people do longer carry heat guns

Jason B*** from Apollo Heating Cooling and Plumbing performed the winter inspection on our HVAC unit today It was great to have such a professional visit us He is well-spoken, explains complex things well, professional, polite, enjoys his work, and has very pleasant demeanor I am going to request him for my next service call

Friendly, on time, great job

I called Apollo to have my sink repaired, it was still under warranty Victor came out fixed the problem and more, was very professional He did a wonderful job

Patrick is a wonderfully, educated and well versed young man on his ability to do his job He has been to my house before, and is very polite It was a pleasure having Patrick back to service my furnace, and I look forward to him returning this summer to check on my AC unit THANKS Patrick

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