Elder's Ace Hardware of Chattanooga, Inc.

Apollo was the only company of five that I called in greater Cincinnati that would install bathroom ventilation fansChris Jcame out promptly and was helpful and efficient in helping me find the ventilation fans that I was comfortable with regarding efficiency, noise level, and cost for my bathroomsHe was thoughtful in his work showing me the job In progress and cleaning up thoroughly as he wentHe was also easy to talk to which was a bonusThanks Chris, I will recommend you and Apollo to all of my friends

We had Bill Q come to our home to perform our free annual furnace/air conditioning service as part of Apollo Home's contract Bill was excellent in providing us with an inspection report and going over it with us to explain what it all meant See you next year, Bill!

Within minutes of my call, I had an appointment for service and problem solved within hour Great service

Had electrical problem, Chris J*** from Apollo was professional and proficient at diagnosing the problem and solving itIt was a great experience

Alex A (HVAC) and Steve L (plumber) both came to repair my air conditioner and toilet this week They were friendly, prompt, professional and didn't leave a mess They thoroughly discussed repair options and told me how much the repairs would cost before any work was done The company itself has such a range of services that I will try to use them whenever possibleI also like the fact that they charge according to what needs to be done rather than how long it takes to do it

My main sewer line backed up last week and on Saturday night our basement was filling with rain water from the gutters We bailed and were ok Sun, Mon, & Tues because it did not rain Mike came to check it Tuesday and I was in a panic because it was supposed to rain on Wed Mike does the camera work and Cory the water jet cleaning They were booked solid so they decided to clean my drain very early Wed before their other appointments Not only did they clear the drain, but because they were so calm and kind, helped me get my panic under control Great customer service for sure The thing that was the most valuable to me was the kindness of squeezing this job in when they had already been so busy

Prompt, friendly and efficient Very plesased

Ron was very efficient, and thorough He explained everything he was doing and gave me multiple repair optionsHe also gave me quotes for longer term projects and I appreciated his extra detail

Ernie and Marcel are very competent and poliet tech icians Very thorough in their work

Installation of a new furnace went very wellThe tech was on time, polite, and helpfulWork was done well and looked great after

Brandon and Terry did a wonderful job installing a new tankless hot water heater for us We had a failure of our old water heater that was discovered ~10PM I called Apollo's afterhours line and Brandon called me back in less than minutes He was very knowledgeable and a great phone resource to get things set for the evening He was at our house by 9AM the next morning and the new tankless heater was installed by 5PM that day Both he and Terry were great about keeping me informed of what they were doing and why and the overall experience was very positive I would highly recommend both of them for household plumbing needs

Professional and timely serviceTechnician explained all options clearly and answered all questions

Joe took extra time to make sure my water heater was repaired right , instead of having to replace my year old water heater he was able to repair it right so that we should have many years left on it

We could not be more appreciative or impressed with Tony at ApolloOur air conditioning stopped working on a (degree) Friday night at 6pm, and he was here about an hour laterHe was beyond helpful, took care of the issue quickly, and was incredibly niceHe even provided additional tips and information on how we can keep our very old home cooler throughout the summerWe would gladly recommend Tony and Apollo to anyone

The worker came out my house and checked the furnace and informed us it would cost $2,+ installation, but said we just really needed a new furnaceThey also took the parts off the furnace and left them hanging assuming we would buy a new furnaceWe had two other companies come and check it, and repaired for $536.00, and was informed that what they were doing was Fraud because we did not need $2,in repairs or a new furnaceWe are senior citizens and we felt like they were taking advantage of us due to our age

Excellent Company They are always on time and neat and clean The techs are happy to speak to you and keep you in the loop as to what they are doing and why

I have been an Apollo customer for many years as the company has grown from only heating & air conditioning to additional home services I have never had any problems with their services or any staff membersExcellent customer service is provided

Disconnected my light switch thinking I could repair myself and got lost along the way Called Apollo Heating, Cooling and Plumbing and they came right out the same day, which I was REALLY shocked I'd called several other places and they couldn't come out until mid-November which that wasn't going to work for meFrank Bfrom Apollo was VERY friendly and answered ALL of my questions thoroughly Definitely will be requesting him for other near future needsIt's very hard to receive GOOD CUSTOMER SERVICE I have to hand it to Apollo from the customer service rep to the service rep GOOD SERVICE was well representedThank you Apollo!

Adam did an exceptional job replacing a hot water heater in my home He was extremely professional, and kept to the time estimate for completion of the project I really appreciated the various plans that he presented to me, helping me choose the best plan for my budget He was very personable, and friendly He is definitely an asset to Apollo

AJ provided excellent service and very professional and personableI would definitely recommend