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Elder's Ace Hardware of Chattanooga, Inc.

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Reviews Elder's Ace Hardware of Chattanooga, Inc.

Elder's Ace Hardware of Chattanooga, Inc. Reviews (524)

Apollo Home Plumbing Max(Apollo Tech) came out today because we were having water pressure issues in the master bath He determined that the water heater was the most likely culprit(It was over years old) He recommended that it be replaced He also recommended that we get a water softener He was able to install the new equipment on the visit He called the office and had the new equipment brought to our house Max did an excellent job and we now have a new water heater and a new water softener and everything is working great!

Steve Linstalled a new tankless water heater for us The install took all day, as he told us it would He did a great job and cleaned up well after himself We are very pleased

We ran into a kitchen faucet issue late on Friday eveningThe only place we could find with Saturday service was ApolloSteve *** was our service technician and he did a fantastic jobVery helpful, courteous, and got the job done quickly and at a good priceAppreciate his help on a weekend!

Avoid this company! Found out the techs get a commissionPaid for a monthly service planWas told , incorrectly, that a part was not working correctlyAfter the tech left the unit stopped workingOne tech caused the problemCalled later in the evening and was told incorrectly no techs were availableRequested to be contacted by the ownerNever happenedCalled back later in the evening, got the answering service and the on call tech was dispatchedHe missed the problemMost recent credit card statement showed a billing for the monthly service planI got to pay for poor service and lousy treatment

Ash W was our electrician who came to our home to do the free electrical review of our home He was very knowledgeable and was very thorough He also is a nice guy He was able to install a new light switch for us and diagnose another problem with our outside landscape lighting Very satisfied

The estimator was very personable and professional

Hands down the best customer service ! I had Patrick B service my house today and he was greatPatrick really took the time out to inspect my furnace and educated me on my furnace needs etcHe went above and beyond! I will be using this company in the future

once plumber arrived everything went smoothly given explanation of what needed to be done and why it needed to be done cleaned up after job completed

Max H did a great jobDuring a plumbing inspection, he was able to resolve all of my home's issues (leaking shower handle and garbage disposal)He was also able to identify the cause of my issue with the hot water heater

Apollo was GREAT!!! New Furnace and A/C unit was installed-Very well done for a big job and when they left it was like they were not even thereIf you are going to spend that kind of money you better go with who will do it right!!!

Great response, polite and knowledgeable technician all work very sasfactory

Devin and Matt did a great job in providing and installing a bypass line for our kitchen sink drainThey handled the challenge in a very professional manner and I would highly recommend this team to all our fiends and neighbors

Apollo Heating installed our furnace & AC last summer Our heat wouldn't come on this a.m They were out within a short time & fixed the problem! I appreciate the tech, Josh Gexpertise! Thank you, Apollo!

keith g did electrical work for me today I am extremely pleased with his work He had a very positive attitude and was very politeI would definitely have him do work for me again when necessary

Apollo replaced both our furnace and air conditioner We've had great service with both replacements and all subsequent service needs Technicians are always prompt, professional, and take the time to educate you regarding what they found/fixed/serviced

Within minutes of my call, I had an appointment for service and problem solved within hour Great service

Vance was very polite, very concise on what he found in his maintenance of the furnace He did find that the furnace filters that Apollo had ordered for me were the wrong size and notified Apollo Correct-size filters are to be delivered to me next day and hopefully will be inserted for me Almost always satisfied with Apollo techs

From the online discussion about my toilet issues to the speed in getting someone in the house Apollo was awesome I love the online discussion tool! Joe was on time and quickly analyzed the issues I guess when the insides of a toilet tank are over years old, it's time for a change He got the materials and both toilets were fixed in minutes I love working with Apollo Thanks!

Technician Brandon R***, was great, very professional & helpfulThank you tons !!!

Chris Jdid an outstanding job installing multiple chandeliers and pendant lights for our new homeHe was prompt, polite, and very professionalThe lights look great and the installation was very cleanThanks again!

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