Elder's Ace Hardware of Chattanooga, Inc.

Great job by John Swho fixed my plumbing issue quickly and was very courteous and friendly He was knowledgeable about the issue I was having and explained every step of the process Would highly recommend him!

Impressed with the expertise shown during the 90+ min call Explained in detail any issues and took care of one problem Suggested we get a new thermostat...which we will do in November....Also impressed with overall expertise shown on the service call

keith g did electrical work for me today I am extremely pleased with his work He had a very positive attitude and was very politeI would definitely have him do work for me again when necessary

Impressed with the expertise shown during the 90+ min call Explained in detail any issues and took care of one problem Suggested we get a new thermostat...which we will do in November....Also impressed with overall expertise shown on the service call

Apollo was GREAT!!! New Furnace and A/C unit was installed-Very well done for a big job and when they left it was like they were not even thereIf you are going to spend that kind of money you better go with who will do it right!!!

Technician Brandon R***, was great, very professional & helpfulThank you tons !!!

Apollo has been a great partner for many ears Knowledgeable staff and prompt courteous service Highly reccomend!

Apollo Heating installed our furnace & AC last summer Our heat wouldn't come on this a.m They were out within a short time & fixed the problem! I appreciate the tech, Josh Gexpertise! Thank you, Apollo!

From the online discussion about my toilet issues to the speed in getting someone in the house Apollo was awesome I love the online discussion tool! Joe was on time and quickly analyzed the issues I guess when the insides of a toilet tank are over years old, it's time for a change He got the materials and both toilets were fixed in minutes I love working with Apollo Thanks!

Ash W was our electrician who came to our home to do the free electrical review of our home He was very knowledgeable and was very thorough He also is a nice guy He was able to install a new light switch for us and diagnose another problem with our outside landscape lighting Very satisfied

Hands down the best customer service ! I had Patrick B service my house today and he was greatPatrick really took the time out to inspect my furnace and educated me on my furnace needs etcHe went above and beyond! I will be using this company in the future

Avoid this company! Found out the techs get a commissionPaid for a monthly service planWas told , incorrectly, that a part was not working correctlyAfter the tech left the unit stopped workingOne tech caused the problemCalled later in the evening and was told incorrectly no techs were availableRequested to be contacted by the ownerNever happenedCalled back later in the evening, got the answering service and the on call tech was dispatchedHe missed the problemMost recent credit card statement showed a billing for the monthly service planI got to pay for poor service and lousy treatment

We ran into a kitchen faucet issue late on Friday eveningThe only place we could find with Saturday service was ApolloSteve *** was our service technician and he did a fantastic jobVery helpful, courteous, and got the job done quickly and at a good priceAppreciate his help on a weekend!

once plumber arrived everything went smoothly given explanation of what needed to be done and why it needed to be done cleaned up after job completed

Great response, polite and knowledgeable technician all work very sasfactory

Max H did a great jobDuring a plumbing inspection, he was able to resolve all of my home's issues (leaking shower handle and garbage disposal)He was also able to identify the cause of my issue with the hot water heater

The estimator was very personable and professional

Vance was very polite, very concise on what he found in his maintenance of the furnace He did find that the furnace filters that Apollo had ordered for me were the wrong size and notified Apollo Correct-size filters are to be delivered to me next day and hopefully will be inserted for me Almost always satisfied with Apollo techs

Chris Jdid an outstanding job installing multiple chandeliers and pendant lights for our new homeHe was prompt, polite, and very professionalThe lights look great and the installation was very cleanThanks again!

Our boiler furnace went out Tuesday evening (a month after it was given an "ok" winter checkup); although Apollo responded to the phone call quickly and courteously, there was no boiler technician available that evening; we finally got service the next afternoon (degrees inside the house); hrs later, the furnace went out again, and we were once again told that no boiler technician was available
that evening The service man came out the next day, but the unavailability of a technician to promptly service products installed by Apollo in relatively extreme weather conditions, leaves the customer somewhat concerned The people at Apollo very nice, and once they get to your house, they are very nice - but the lack of sufficient service technicians is not good; not that they don't know it's cold out there and that a lot of people have boilers for heat and they were the ones who
installed the boiler in the first placepoor planning on their part