EOS Fitness

I signed up for sessions with a personal trainer, but my fiancé started getting charged for the personal trainer even though it was originally authorized under my cardEOS has agreed to reimburse him since he never authorized these transactionsHowever, EOS is threatening to go after my credit (which I have zero infractions) if I don’t pay them for months of training sessionsWhen I signed up with Dawan it took minutes and I paid for my sessionsI have been told by different managers that I committed to different contractsBy one manager I was told I signed up for a month contract and by another I’ve been told I signed up for a month contractThey say they are “meeting me in the middle” and “settling with me having to pay the month contract amount” ($some odd dollars)At no point upon signing up for my sessions was I told there was any contractI was asked by a manager if someone showed me the trainer packages, I told him nobody showed me any sort of packa

I was a Gold's Gym member since November of at the North Scottsdale locationWhen EOS took over their was no modification to my membership that I was aware ofAt Gold Gym I was signed up for monthly charges of $a monthI have moved out of the North Scottsdale area and attempted to cancel my membershipAfter finally speaking with someone at the location I was instructed to call Jonas Fitness on Feb22nd to cancel my account,as well as email a cancelation request to I called the Jonas Fitness line at *** and emailed the ***
email with all required informationI received no response and was billed again on March 9thI called again today on 4/to see if I was still an active member of EOSI spoke with Dan who informed me that I was an active memberDan told me they moved from Jones Fitness to ABC Financial (Not my problem) and I would need to cancel againI spoke with Tanisha from ABC Financial who was going to charge me $to cancel (not

Hi ***,
Your membership with Eos Fitness was cancelled and any balances waived on 6/3/The 'Return for
Collections' status was also removedWe notified *** *** of this, and they will report to the Credit Agency that it is paid in full. Sincerely,
EOS Fitness

EOS has been charging me $a month for a year for some person named Dave W*** that I don't know and has made me jump through hoops to get these charges reversedThey admitted the mistake ONLY after I proved my bank card was used by one of THEIR Employees to sign this person up
In addition they have charged me $a month for Personal training that I did not sign up forI went in and they showed me the information regarding my account and admitted their mistake but I am getting the run around as to when I will be getting my refunds
I looked in *** and made a discovery that several people had the same story and have yet to be refunded

I mailed letters 2/28, 4/7, 5/7, and May 12, I had signed up for training sessions before the company became EOS, When I went last year to inquired I was told they could not find my account and that it was closed due to inactivity
I explained that I did received one session with T.J which leaves me with more sessions of training They said there was nothing else to do because computer was updatedThat is why I wrote lettersWhich I think it is not fair they keep my money , even if they changed names or updated computer

Hello,We have cancelled the agreement and are refunding $onto your accountWe apologize for the inconvenience caused and hope that this solution is acceptable.EOS Fitness

I have had separate contracts with this gym since January I have never been I attempted to cancel this contract when they first delayed their gym opening and they told me no I still had to pay the $fee that was laid out in their contract I paid both fees as well as every month since via automatic payment Over a month ago I elected to cancel both contracts at which point they wanted to charge me another $for each to cancel and my $fee per month for more months as part of the contract Initially as angry as I was as I have NEVER even been to EOS, I agreedHowever, on July 1st, EOS never attempted to take my automatic payment out of my account and proceeded to e-mail me and call me about sending me to collections when they have my method of payment on file This is due to their error which has now been confirmed by multiple people on the phone as being their ERROR I would like some thing in return for this inconvenience This isn't proper business practi

Hello,
We are submitting a request to have your membership cancelled effective immediatelySincerely,">EOS Fitness

The remainder was taken care of yesterday and should be hitting your account by Monday

I have provided the proper documentation to this health clubThey are continuing to debit my account even after the contract period has endedThey have caused my account to be overdrafted and will not reimburse the charges let alone the overdraft fees that I have incurred because of their shady practices

I did not have an account with EOS fitness and I started receiving calls and emails saying that my account was past dueI called EOS and their collections department, also sent email responses, letting them know that I have not signed up for a membership since I had lived in Indio for the last years and had a membership at a gym in Indio (hour fitness)I asked repeatedly for them to investigate the issue and to find out if anyone had come into the gym using this account for access and they would not cooperate

I joined EOS Fitness in September of I joined on the basis of a month to month membershipI was billed per my agreementI called to cancel my membership today and was told to cancel my membership I would be charged a fifteen dollar fee PLUS I would be charged my monthly rate of because I did not provide them with a 30-day noticeI was told, specifically by the person who assisted mewith the membership that I could cancel at anytime since I was a month-to-month member I explained to EOS fitness that I did not have the available time to use their gymI asked if I could freeze my membership, however ,they advised I would be charged another $per month up to five monthsIf I can't use the gym, or don't have access to the gym after I cancel, I should not be charged

So I went in on August 6, it is now August 9th and I decided I didn't like going to the clubWhen I signed up the guy told me I had days to decide and cancel and get my money backWell it's been less than that and I had to call a number to cancelthe number did me absolutely no good to call and cancelWhat's the point if you can't cancel right thenThey said they have to get it approved first through emailI'm not buying thisI want a refund of my money and to be done with this scam artist businessNo wonder why they have so many horrible reviews I get it nowSo much for no contract

Hello,As per your membership agreement, the cancellation terms are statedthere is a Day cancel notice required. Sincerely,EOS Fitness

If I could give this place a ZERI would!! First time I came in I wanted to try out the gym to see where it was and the sneaky guy who was touring me around the gym tried to sign me upITS MY FIRST TIME THERE, WHY WOULD I SIGN UP? Soon after I signed up for a free training session to see if I would like the gym with Zach and as we were training he was looking around at women's butts and licking his lips and acting as if he was a God or somethingSmh Ugh, I never had his full attentionI came for a training session, not to be ignored! After half-*** training me he TOO tried to sign me up for real sessions and I REGRETFULLY didAnyway, the lowest package was like and it was for a couple weeks I believeWhen I went to the training the woman took me in and AGAIN she HALF-ASSED her session and yelled at me the entire timeIgnoring my concerns and looking around bored (trying to get over this "stupid" session)She then told me to hop on the stair machine (She was getting ready for a new client "victim" and didn't have time for me anymore) and stay on for minutesWhich I did and then she told me good job and told me to go home (she was in the middle of her next training sessionHalf-assing as usual)Zach (the guy who signed me up) promised he would and she would give me a meal plan ALL OF WHICH NEVER HAPPENED$for minutes of fkery, I THINK NOT! I reviewed the contract and THANK GOD it was within the 3-day cancellation periodLong story short, I got all my money back!! No way I was paying for that bt! Main goal of this was to tell you DON'T SIGN UP FOR THIS bt MONEY HUNGRY NON-QUALITY GYM AND MOST IMPORTANTLY, DON'T SIGN UP FOR ANY SERVICES ESPECIALLY TRAINING! IF YOU DID YOU CAN CANCEL JUST READ THE FINE PRINTI DID AND I GOT ALL MY MONEY BACKYOU ALL ARE BETTER THAN THIS.BEWARE!

I cannot emphasize enough how poor my experience has been with EOS fitness and their billing/management company, ABC FinancialI cannot fault them, and only myself, for agreeing to their terms, but unless you are prepared to commit to paying your monthly fee, for the rest of your life, you will be subjected to cancellation charges, which will also extend your billing charges, and there is zero way to escape them unless you are filing bankruptcy
The staff is underpaid and your experiences will varyWhile some, typically younger and enthusiastic, may be helpful and make for some positive impressions, the older and experienced staff all seem to be disgruntled and unwilling to helpIt's a typical gym, with typical equipment, and a revolving door for personal trainers, do not get too attached to any one member as they will be swapped out on you on a bi-weekly basis
Be very wary of joining this gymUnethical, unrealistic, and unimaginably difficult to deal with

My complaint is towards the company’s misguided information, and not providing the service I signed forIn September I spoke to a personal trainer from EOS and was encouraged to sign up for the programI believed this trainer had superior knowledge and could learn from himTherefore, I agreed to sign up During the process I was informed another trainer would do my assessments and the trainer I signed with, would take care of the workout exercisesI had no problem with thatWhen I asked how long the sessions were before signing up, I was told one hourI believed the contract was reasonable based on what I was told and moved forward with it
I trained with the trainer for a few weeks, but last week he left the company with no noticeWould I have known that he was going to leave, I would’ve never signed up
When I attempted to cancel, I was told I couldn’t and was assigned to another trainerI later found out sessions were actually minutes long with the new trainerT

I want the account to show a zero balance, and I should not be held
responsible for $monthly dues for a month I am not even stepping foot into your gym As I have stated I was never given a contract or advised of the process to cancel my contract despite requesting this information more than once and trying - unsuccessfully - to find this information on the website At the time of sign up I WAS told it was a month to month contract with no obligations and I could end it whenever I wanted without penalty

Hello,As per your conversation with ***, you will be receiving confirmation.Sincerely,EOS Fitness

I am a mother of two and getting into a gym with daycare is very difficultFinally I committed to EOS Fitness and the day care they haveI've been going for a week now and realized EVERYTIME I was finished both my kids were beyond happy to leave thereAnd my month old daughter was always poopy (they said they'd come get my if she needed a diaper change) and always looked as tho she was crying the whole timeWell today (4/10/16) I went to drop my girls off at the day care and one of the ladies (older Asian with short grey hair) grabs my youngest by her arm and ya is her backMy daughter was trying to walk towards meClearly she wasn't ready to go in and playBut this women yanks her back works by her arms againAs a mother that's where I lost itMade it very clear to let go of my child before I did the same to her!
At this point I am canceling my membership and writing this reviewSo much for working out back in a gym atmosphere and thinking people in these positions can be trustedI will NEVER step back into this gym(Except for next week when I meet with the GM)