Everbuying.com

I have purchased many items from this website. I have always had a pleasant shopping experience. My items were delivered and everything was good. I have contacted customer service a few times and they always respond in a day or two with a very friendly attitude. Due to the company being located in China you do have to be a little patient for the items to arrive (about 20 to 30 days). I recommend this website.

Shopping, which I did in the store The first acquaintance with the store Everbuying happened about a year ago. Over the past year, during the cooperation with this magazine, it was always good. Everbuying, always arrive on time and well packaged. Very much like the price. Discounts on some goods please. Very pleased with the price. I'm going to continue to cooperate with the store Everbuying. I recommend to everyone.

Everbuying is the best store! There are always low prices and high quality products. Shipping goods quickly and reliable packaging. I will continue to buy in this store!

Reliable internet store

I discovered EverBuying.net 5 month ago ,had 9 orders so far all received in reasonable time, few weeks which is OK considering they send from warehouse in China.

Some of my orders from EverBuying.net

first EF**SSN**438034 05/31/2015 WiFi adapter excellent reception

last EP1**SSN**43452 10/09/2015 OBD2 adapter my latest toy

They have reasonable prices with different discounts available almost all the time . I recommended this store to my friends as reliable .

Infact, I am overwhelmed and delighted to share this testimony I have ever experienced with the most efficient, reliable, honest and trustworthy shopping mall in the world --- Everbuying.com. I do not normally write any review for anything at all, but I am pleased to share this story with the audience out there who are looking for a reliable shop to place their orders. I am telling you that you are at the right place when you transact with Everbuying.com.
Now my testimony goes like this; I have transacted with everbuying.com for three good times, and my orders arrived to my doorstep in my country -- NIGERIA at the expected time, well sealed and packaged. The latest orders I placed were watches of different brands with quality and at affordable prices.
Infact, shopping with everbuying is wise and gainful. My order number or invoice is [redacted]
And they will keep on tracking your order until you recieve it, wow, this website is awesome. kudos to you

Review: Not able to get a straight answer about the product we purchased not able to speak to a supervisor or manager repeatedly

the phone model is an S5 android will read the sims but not able to connect to phone service or internet or wifif we tried to contact them and sent the appropriate email and recieved a ticket #(TXXXXXXXXXXX) was told we would have a responce in 24 hrs we waited and then we called back we were told that a new ticket would be sumitted and we would be contacted again we were lied to we call a third time and while complaining we wer told aftersale would contact us and were hung up on when we ask to speak with a manger or supervisor Desired Settlement: nothing more than getting the phone to work on our system or having our money returned for the lack of having a phone and because we cant afford to just hand these people our money for a useless product

Business

Response:

Business' Initial Response

Dear [redacted],

Thank you so much for informing us about your shopping experience.

We're very sorry for your concerns and the issues you have raised.

For this issue, we have contact this customer and hope to solve this problem together. We will contact the supplier to check if there's any problem with this product as well.

So for your convenience, please check the email we send to you and let's work together to solve this issue.

We really want to fix this situation and are anxious to resolve it. We are confident that we can offer a resolution this customer will be pleased with.

In addition, we are fully committed to offering this customer future consideration for the inconvenience they have experienced.

Kindly,

[redacted],Everbuying Customer Service Manager

[redacted]@everbuying.com

Review: Never received my phone, website will not give money back !

On March 28, I went to everybuying.com to order the following item:

H5 Unlocked 4.0 inch

HVGA Touch Screen Cell Phone With Quad Band Dual SIM Dual Cameras

WiFi Analog TV (White)accessory Color:WHITE

order number EXXXXXXXXXXXXXXXX

I have never received this item. This item was never delivered and when I spoke with the post office, it is being sent back to sender. I want my money back. I do not want the phone, my daughter has since bought me another phone. I have tried to reach out to everbuying.com on several occasions and all I keep getting is the message to wait. I am tired of waiting, I want my money back. I have waited almost 2 months for a phone that I did not receive and quite frankly I am very upset!Desired Settlement: I want a refund back to my credit card, I have since bought a phone. I do not have the time or the paitience to wait for another phone.

Business

Response:

Business' Initial Response

Dear [redacted]

Thank you for taking your time to write your review. We really appreciate the feedback.

I want to start by offering a personal apology to the customer affected.

Because the order is shipped by flat rate shipping, what's more, from time to time with thousands of shipments there will be an occasional issue with shipping. so it will cause the delay. We have reached out to this customer to personally apologize for what happened. We will try to avoid such inefficiencies in the future.

All customer feedback is vital for us, whether good or bad, so we are grateful to learn about this customer's experience.

Please understand that we are more than willing to assist any customer. We always reflect on the vital feedback that customers provide so that we can constantly improve the shopping experience for all our customers.

Kindly,

[redacted], Everbuying Customer Service Manager

[redacted]@everbuying.com

Consumer's Final Response

(The consumer indicated he/she DID NOT accept the response from the business.)

I got a response back they are claiming check with the post office the post office does not have this item. I don't care about the thousands of shipments I care about my shipment! Bottom line is this provide my phone or give me my money, enough is enough!

Business' Final Response

Dear [redacted]

Thank you, we always welcome feedback from our valued customers.

We would like to extend our sincerest apologies to the customer. We want every customer to be happy and clearly this is not the case here.

For this issue, we have contacted the customer and try to solve this problem.

So for your convenience, please reply us, so that we can solve this issue together.

We take this very seriously and want to tell the customer how sorry we are for not meeting their expectations.

We will learn from the issue to ensure that it does not reoccur. We believe that we can still learn from it to ensure a better shopping experience for our other customers.

Kindly,

[redacted], Everbuying Customer Service Manager

[redacted]@everbuying.com

Hello!. I bought in the store phone .I was very pleased.Support responds quickly. The store is very often spends promotions and discounts. Original product. Delivery of the order to the door. Fast delivery, 20 days. Payment via Paypal. Very safe!They gave me a photo of my order, and track number. I plan to buy in the store more. Very good quality .. Delivery came 20 days. I am very glad. Definitely buying.I recommend Shop

Total scam. Don't ever buy from this company. In my experience, they won't send you the item and will try to convince you to wait past the 45-day deadline that PayPal has for getting your money back. They'll make excuses about their shipping company and stuff about customs, but in reality it was never sent.

Other reviews I've read said that they sent the item, but it didn't work and it was nearly impossible to get a full refund.

Steer clear!

I love gadgets and this site feeds my desire to try new and exciting products at great prices.

Fast delivery and good honest business practices.

I bought in the store the player RUIZU X02!

The player was sent very quickly.

This product was very well packed.

As a player very much.

When ordering, customer support has helped me identify with the choices and answered all questions.

Always recommend all your friends this store!

.

I have a shopping experience in the store Everbuying.

I want to share.

I bought Speaker Xiaomi.

Long chose to buy in any store, and chose the store Everbuying.

I liked the service online, I received answers to all my questions.

The order was processed very quickly and shipped fast.

Delivery took a little more than two weeks.

Shipping was very well packed.

Original product. I was very pleased.

And now I recommend to all my friends Everbuying.

I have no objection to the operation of the store. Shipments are sent quickly by rapid post and received items are original.

In december I buy in this site xiaomi mi4! It is very cool smartphone! Everbuying send it withis 2 days and I receive it 2 week after! Very goo result!

I ordered 4 times already from EverBuying.com and am very happy with all my orders there. It took some 2-3 weeks each time for products to reach Europe, but since shipping is free even on the smallest package, it was not a problem to wait. In case you need the products before, you can choose quicker shipping during the check-out (at charge).

Product selection is huge and prices are really low. All the products I ordered were of solid quality, and I consider them a great deal!

Review: I ordered a MP5 Player for my Autistic sons music therapy on 4-26-2013,PayPal put the payment through to my bank on 4-28-2013. I check the order on their site and it stated the MP5 was mailed out on 4-28-2013. As of 5-5-2013 I had not received it so tried to register a complain on their online support ,sent back a "form" letter answer saying I could make request again for tracking. Then I got their business phone number which was answered by an answering machine with a foreign woman saying something I couldn't even understand! On 5-8-2013 I again emailed the online support ,asking where the player was and about their"phone number", today 5-9-2013 I received another "form" email back but this time it said because it was a flat rate mailing ( which they told me it was FREE SHIPPING) it would possibly arrive in 35-45 days!!! So now I am going to contact Paypal to find out why they would represent such a company as this. Plus the Revdex.com has listed that their address in Ca isn't there but actually comes from China. This should not be allowed! And now I will have to find another Player for my son's music therapy. DO NOT USE THIS COMPANY!! Maybe if enough of us complain we can prevent this from happening to others. [redacted]Desired Settlement: My money back from this company $38.08 which they made sure went to my account the next business day and I want my email off their list! And I want to know they do not still retain my credit account #. Please take them off the the system somehow so others are not taken in-especially families with special needs children who thought they were getting a "good deal" on a MP5 Player for therapy!!1!! Thank you. [redacted]

Business

Response:

Dear [redacted] ,

Thank you for your review. We wish to apologize for any inconvenience that we may have caused.

I checked your order carefully and found your order is free shipping. For free shipping, we normally will ship the package by flat mail. And as you have not request the tracking number when you place the order so we send your package by unregister mail which cannot be tracked online. Your order was shipped out on April 28 and the packag number of your order is [redacted]. For flat mail, it will transport hundreds, often thousands, of packages overland by truck or overseas by ship which is much slower than air transport. Due to this very long travel time, occasionally there may be accidents or delays that affect the overall shipping time.So sometimes it may need more than a month to arrive. If you do not get it in 45 business days, please contact us, we will contact the shipping company to check the package for you. If the package lost, we would refund you the money as compensation.Thank you very much for your patience and understanding.

Kindly

Everbuying Customer Service Manager

[email protected]

Consumer

Response:

I am rejecting this response because: When we ordered the product it was stated that there was not a tracking number needed. So the company now says it can't be found because I do not have a tracking number????? Wrong!! I really don't think I should have 45 days (before it was 35-45 days) to have to wait for my son's MP5 player!! This company is not what it represents to the buyer. I would like my money back WITHOUT having to go through their hoops and ladders to get it. Besides according to other reviews in the Revdex.com ,the product is cheap,broken and not worth buying at all. In fact the note back from mentions products may be damaged because of their shipping method-tells me right there what to expect when I ever may get it. Just give me the price I paid back regardless if they say I DID NOT opt for a tracking number when they did not provide one to start with in the first place. Thanks, BJ Wolak

Review: Tablet ordered 6/5/13.

Have NOT received item as yet.

Can not speak with a "live" person when calling, only getting a recorded message.

See below for a very detailed explanation of what you are asking. I did nbot buy Fort Knox with all the gold in it, so what is provided should be sufficient to address this problem so I would get refund. I also will advise all my friends NOT to buy anything from this company!

Thanks,

[redacted]Desired Settlement: I have tried calling numerous times, but only a recorded message - no "live" person ever to speak with. This item is a gift for relative - I had planned to take it with me for hetr when I fly to Europe on 6/30/13. Very poor service from this company. My order number: E XXXXXXXXXXXXXXXX. I have no other info to submit. TWO ITEMS:

911 aNDROID 4.1 Tablet PC with 10.1 inch WSVGA Screen 16 GB Dual Camerasaccessory Color White

Cost $163.09 and

G Pad F 35 Android 4.0.4 Tablet PC with 9 inch WVGA Screen Dual Cameras 1.0 GHz 8G Baccessory.

Color: White Cost $ 96.99

Total cost with tax $ 266.28

Paid for with my Visa card.

I have no name of sales repr. nor any other firther info. I believe you should have enough info what I have provided to resolve this matter.

Thank you,

Phone: XXX-XXX-XXXX

email: [redacted]@live.com

Business

Response:

Business' Initial Response

Dear [redacted],

We're extremely grateful for your constructive feedback.

We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.

Because we cannot contact with you for a long time to confirm the information of the order, that cause the delay, but we are really sorry about the inconvenience that has caused. For your convenience, please check the account for the refund later.

We cannot apologize enough for any inconveniences this may have caused you...or any of our customers.

In addition, we are fully committed to offering this customer future consideration for the inconvenience they have experienced.

Kindly,

[redacted],Everbuying Customer Service Manager

[redacted]@everbuying.com

Review: Ordered from this website and I still yet to receive my package.

Hi, my name is [redacted] and on April 22nd I put in an order for phone on Everbuying.com and I have yet to receive it. They said it could take anywhere from 7-24 days and its way past the date. I contacted the website and they kept giving me my tracking number which is EXXXXXXXXXXXXXXXX and every time I enter it to be tracked it the wrong number. My receipt number is XXXX-XXXX-XXXX-XXXX. My item number CHXXXXXXX. I have the email between us if you would like to see it. I am very upset that I have gotten it yet and they wont tell me anything.Desired Settlement: I just want my money back or if you could just send a new phone and give me the correct tracking number that would be awesome.

Business

Response:

Business' Initial Response

Dear [redacted],

Thank you for taking your time to write your review. We really appreciate the feedback.

First, I want to offer my sincerest apologies to you for the issue.

For this problem, my colleague has contacted you and tries to solve the problem for you. And we can get the update information through the tracking number RBXXXXXXXXXCN. So do not worry about that and please trust us, we will do our best to help every customer.

We really want the customer to be completely satisfied and will strive towards this goal.

Please understand that we are more than willing to assist any customer. We always reflect on the vital feedback that customers provide so that we can constantly improve the shopping experience for all our customers.

Kindly,

[redacted],Everbuying Customer Service Manager

[redacted]@everbuying.com

Review: I have not recieved the products that I ordered on September 11, 2013.

I ordered two dresses off of everbuying.com last month and have not recieved it yet. Upon filling out a ticket (issue form) with the company last week, they respond by telling me that they recieved my ticket and they closed my order without any kind of refund or product exchange. I paid through paypal with my debit card. My order number was EXXXXXXXXXXXXXXXX, The tracking number was NXXXXXXXXXXXXXX. I ordered two black dresses on September 11, 2013. Honestly I just want my dresses or an exchange without having to pay the shipping fee. But I would prefer the dresses. The Sku number for the dresses were YMXXXXXX and YMXXXXXXXDesired Settlement: I just want the dresses I ordered or an exchange without having to pay the extra shipping fee. I feel that they should handle those exspenses for such poor customer service. But if possible, I just want the dresses I ordered.

Business

Response:

Initial Business Response

Dear [redacted],

Thank you very much for taking your time to write the reivew. We sincerely apologiz for any inconvnience that we have caused. I checked your order and found your package was shipped out on September 21 by China post. For free shipping packages, it normally need 5-45 days to arrive after dispatch. The package number of your order is NXXXXXXXXXXXXXX, due to you have not requested the tracking number so the package cannot be tracked online. Please wait patiently. If you cannot get the package in 45 days, please contact your local post office and us.

Thank you very much for your patience and kind support.

Kindly

Everbuying Customer Service Manager

X-XXX-XXX-XXXX

[redacted]@everbuying.com

Final Consumer Response

(The consumer indicated he/she ACCEPTED the response from the business.)

I agree with the way that tuis situation was handled and greatly appreciate it. However I would like for you to not post the complaint publicly. I just wanted that I ordered, not to cause a scene. Thank you very much for your help

Order No: [redacted]
For me it is the first time that I purchase from Everbuying.net. I am very satisfied, in addition to affordable prices, I have found great satisfaction in receiving the email of the shipment, attached with the picture of the package with the postage stamp applied on it. All this made me very quiet, and I quickly realized the reliability of the site. Fantastic website, fantastic sellers!