Everbuying.com

Review: when the case camae it was in 3 pieces, and torn apart, it was suppose to be a life proof iphone case, 80.00, come to find out it was fake, I check

Ticket:

TXXXXXXXXXXX

Order Number:

EXXXXXXXXXXXX[redacted]

Message type:

After-sale Service (defective items /wrong items received/item missing)

Subject:

fake case

Content:

----- Forwarded Message -----

From: LifeProof Support

To: [redacted]@yahoo.com

Sent: Friday, August 16, XXXX X:XX PM

Subject: Case # XXXXXXXXX Created: Warranty/Returns - iPhone 5 -

Thank you for contacting LifeProof Customer Support.

Your request for assistance has been received. Case #XXXXXXXXX - "Warranty/Returns - iPhone 5 -" has been created for you. A member of our customer care team will respond to your case as soon as possible.

Message History

Hello [redacted], Unfortunately, I have to inform you that the serial numbers you have provided belong to a counterfeit or fake case. Genuine LifeProof cases have two serial numbers inside that are unique to that case only. Our serial numbers are never repeated. We have received quite a few inquiries from customers with these exact serial numbers, which verifies that this case is a counterfeit.Due to this ill-fated situation, we are unable to offer any warranty assistance. Without a genuine LifeProof case, there is no genuine LifeProof warranty. I apologize that you are experiencing this situation, but I would still like to assist you!We ask that you contact the original seller of your product and request a refund. If at all possible, leave feedback with your seller and post a review, informing any other potential customers of your experience. This will ensure that the amount of counterfeit LifeProof products sold decreases and avoids additional purchases of simulated cases by other innocent customers. I hope this clarifies and answers any questions you may have regarding our inability to offer a replacement at this time.We are doing all that we can to cease the sale of counterfeit products and your help is greatly appreciated! Please go to http://www.lifeproof.com/en/fake-lifeproof-case/report-counterfeit-lifeproof-cas...⇄ to report the place of purchase and seller that you got your case from.We are committed to providing you and all of our customers with the highest standards of service in the industry. If you have questions, please don't hesitate to call our "Customer Service Department" at X-XXX-XXX-XXXX.Thank you and have a great day!

EXXXXXXXXXXXXXXXX

EXXXXXXXXXXXX

State:

Closed

Full Name:

[redacted]　At :08/19/2013 08:33:56 AM

I sent you the picutres of the fake case that you sent , and no response. either I get the true lifeproof case that is real, or I"ll just have to contact the Revdex.com to let them know that the case are fake that your selling along with the proof that their fake,

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Ticket:

TXXXXXXXXXXX

Message type:

Making a Complaint

Subject:

EXXXXXXXXXXXXXXXX

Content:

----- Forwarded Message -----

From: LifeProof Support

To: [redacted]@yahoo.com

Sent: Friday, August 16, XXXX X:XX PM

Subject: Case # XXXXXXXXX Created: Warranty/Returns - iPhone 5 -

Thank you for contacting LifeProof Customer Support.

Your request for assistance has been received. Case #XXXXXXXXX - "Warranty/Returns - iPhone 5 -" has been created for you. A member of our customer care team will respond to your case as soon as possible.

Message History

Hello [redacted], Unfortunately, I have to inform you that the serial numbers you have provided belong to a counterfeit or fake case. Genuine LifeProof cases have two serial numbers inside that are unique to that case only. Our serial numbers are never repeated. We have received quite a few inquiries from customers with these exact serial numbers, which verifies that this case is a counterfeit.Due to this ill-fated situation, we are unable to offer any warranty assistance. Without a genuine LifeProof case, there is no genuine LifeProof warranty. I apologize that you are experiencing this situation, but I woDesired Settlement: THe real case lifeproof purple case or my iphone 5 that I purchased,

Business

Response:

Initial Business Response

Dear [redacted],

Thank you for taking your time to review the reivew. We have refunded all the money to you about the product. The transaction ID is 33LXXXXXJXXXXXXXW, please kindly to check your account which you use to pay the payment.

And we will take off the product from our website due to the product problem.

Thank you again for your feedback and sincerely applogies for the inconvenience.

Final Consumer Response

(The consumer indicated he/she DID NOT accept the response from the business.)

I checked the website and its not taking off their site, all their doing is trying to just repay the amount not give me the real case as they have on the website,They have no plans of taking this off of there site, and even though they know that their selling people fake cases

Final Business Response

Dear [redacted],

We have tested the cases and found they are ok, so we keep them on the website. We are really sorry for the problem of the item that you received. But we have refunded all the money to you as compensation for the problem. So we cannot provide you another case.

everbuying.com was a great site to shop on. great products at great prices what more could you ask for. I would be happy to refer to anybody to everbuying.com.

Great company,recommend it,but please take other shipping method,since free shipping might take a while...
I bought a Cube u30gt2 tablet there,here my thoughts:
Pros:
Very fast shipping,if you pay exdtra 30 $,great tablet,full hd screen makes it look awesome and it is very recommended for games,because its powerful processor and graphics that are taken from the samsung galaxy note 2 (rooted devices can be fake samsung note 2 on GooglePlay for all games support :)).
Overall very good,the only thing that is too big is the batery,it makes the tablet a bit heavier and it never drains out (i get 3 weeks without recharge from it if I just lokk on internet 10 minuts per day)
Cons:
Nothing to say against it,it is just the best one...
Other Thoughts or Suggestions:
There could be a original Eu charger included,not a adapter,but it is okay for some,for me it was a bit of a struggle because we have round sockets and the adapter was a bit square and didnt fit,so I couldnt charge it,I just went to the store and bought new adapter that fits now!

Review: I placed a $ 14.34 online order ( [redacted]) for a power bank & cable with Everbuying.com on 6/8/2014 and I have NEVER received the merchandise. They charged my credit card. I tried contacting Everbuying.com on their website on 6/19/2014 and "Avery" from the website replied that: "I have checked the stock availability and Im extremely pleased to inform you that the items you have ordered are in stock and are now ready for shipping" (ticket [redacted]). Now, nearly an additional month later, the website still indicates: order [redacted] is "Processing". I have NEVER received the merchandise.Desired Settlement: Ship the merchandise for online order ( [redacted]) for a power bank & cable (ticket [redacted])

Business

Response:

Dear customer,

Hi! I buy on this shop very good phone Xiaomi Redmi Note 2. What is the phone I can say: smartphone set screen resolution full hd 1920 * 1080, with very high brightness and cantrast. Also, this smartphone has one of the best processors in the world MTK Helio X10 with a very hight frequency. 2 is support micro SIM cards, there is also a slot for memory cards versions establishing micro SD.

Price is lowest, very fast shipping, good communication! Thank you very much! Frankly, this is one of the best online shops in the world. I am very pleased with their service. I like everybuying shop. Good luck.

Thank you very much.

It's so far the best online shopping expirience I have had from everbuying. All of the orders have got a positive feedback and customer service is very quick and always finds a solution.

RECENTLY MOVED - ORDERED SOME ITEMS WITH PAYPAL , NEW ADDRESS WAS CONFIRMED ON RECEIPT FROM EVERBUYING-THEY SENT TO OLD ADDRESS -FOUGHT WITH ME OVER IT - CLAIMED THEY SENT REPLACMENT TO NEW ADDRESS WHICH WAS TOTAL BULL - I DID GET A REFUND FROM PAYPAL ALTHOUGH THEY DID NOT CHARGE BACK EVERBUYING - I'LL NEVER DO BUSINESS WITH THEM AGAIN AND HAVE ALREADY ALERTED ALL MY FAMILY AND BUSINESS ASSOCIATES I HAVE PREVIOUSLY REFERRED TO FOR BUYING ITEM TO BE WEARY AND MOST HAVE CONFIRMED THEY ALSO WILL NOT PURCHASE FROM THEM - ITS REDICULOUS

good shop and support, adequate price for goods

Everbuying - a great store! There is a huge selection of products to suit all tastes at low prices! Very often, there is carried out various actions - you can buy a variety of goods at a great discount, the quality of goods is very high! Also pleased fast delivery (in Russia for 2-3 weeks)! I love this store and I will buy here again!

I bought a mechanical watch on Everbuying.net.

When they ship the order they do a photo of the package an tell the tracking-number.

So the buyer can follow where the package is.

After arriving, I checked the watch. It is very good for that little price I paid.

This was my first experience with Everbuying and I will definitly do more orders there.

Next will be a Smartphone ;)

I am very satisfied with the service of Everbuying and can recommend this seller.