FactoryOutletStore

TO WHOM THIS MAY CONCERN,WE DO NOT SHOW WE HAVE AN ORDER IN OUR SYSTEM FOR THIS CUSTOMER.PLEASE PROVIDE VALID ORDER NUMBER FOR BETTER RESPONSE.CUSTOMER RELATIONS DEPARTMENT

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
they with drew $113.948/**/I was charged $by *** 09/**/@ 11:54:am with the stipulation that refund will not be given if NOT returned in original packaging,which I didAs of this writing they only refunded $on 09/**/Total spent by me $113.94+8.95= $122.89-$70.42=$do the math! They shortchanged me[Your Answer Here]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely, *** ***

Dear *** * ***
We regret the inconvenience that this has cause and sincerely apologize
"">Based on our conversations with the warehouse, the model Perfect Sleeper Pearson Plush is the closest alternative to Oakridge firm mattress We regret that you are happy with this item and have successfully refunded your account as we previously agreedIf you would like to speak with us directly please feel free to contact us at ###-###-#### Monday thru Friday 9am to 4pm Eastern/StandardRespectfully,Team Mattress***

To Whom This May Concern:We regret that our customer was not happy with the purchase made with us and after reading this complaint along with our notation history we will send out a replacement headset today.Please reach out to our US Based Customer Relations Department once
you received the replacement at ###-###-#### Monday thru Friday from 9am to 4pm Eastern/Standard.Customer Relations Department

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Customer was previously refunded the full purchase price of the return on 3/**/15.If you have any further questions and/or concerns please contact our US Based Customer Relations Department at ###-###-#### Monday thru Friday 9am to 4pm Eastern/Standard.Customer Relations Department

To Whom This May Concern,Refund was made on 3/**/- please contact your *** *** provider for details on exact day it will be visible in your account.Please feel free to contact our US Based Customer Relations Department at ###-###-#### Monday thru Friday 9am to 4pm Eastern/Standard if you have any further questions and/or issues with your order.Customer Relations

To Whom This May Concern,
We regret that our customer was not happy with the purchase made with us and will schedule UPS to visit the shipping address to pick up the package
If you have any further issues and/or questions please feel free to contact our Customer
Relations Department at ###-###-#### - Monday thru Friday 9am to 4pm Eastern/Standard

To Whom This May Concern,
We regret that our customer in not satisfied with the items ordered with us We sincerely apologize about any issues that this may have caused and as requested will send replacement filters to our customer's Ormond Beach, FL address today Please
allow to Business Days for the arrival of the replacements.If you would like to speak with us directly please feel free to contact our US Based Customer Relations Department at *** Monday thru Friday 9am to 4pm Eastern/StandardCustomer Relations Department

I ordered a Battery for my computer, I had to prepay through ***
I paid out They sent me the wrong Battery I had to pay to return it
It cost me $ to send it back
I paid out a total of $ They are only returning $
I am out $ because of their mistake

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
Your colleague, just yesterday over the phone, stated that I was getting a refund for non-receipt of the order The investigation was completed weeks ago*** investigations do not last as long as the "customer care representative" statedRefund my credit card immediately
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because: It is the case of "He says" The business said they did not receive the returned merchandise I have proof from both post offices which are my local post office and the business's post office stating the product was delivered to them I just hang up the phone with a *** *** *** *** at the zip code *** He stated that he recognized the company FactoryOutlesStrore.com It happened before the same situation that this company has moved partially to out of New York area They do not have the manpower to track all the product they received In other words, they lost it
[Your Answer Here]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

To Whom This May Concern,
We regret that you are not happy with the purchase made with us
Per
our policies and procedures we are not able to refund more than
collected and see that the shipping refund was to be applied on the
order due to an exchange the order was refund previously the full
purchase price as directed
Customer Relations Department

To Whom This May Concern,We regret that you are not happy with the purchase made with us. After reviewing the complaint along with our Order History we do show that your order went on a temporary back order and was not charged until the item was available to ship on
7/**/2015. Please review your email as we emailed you a copy of your receipt along with the tracking information for the location of your enroute package.If you have any questions please feel free to contact our US Based Customer Relations Department at ###-###-#### Monday thru Friday 9am to 4pm Eastnern/Standard.Customer Relations Department

To Whom This May Concern,
We regret the length of time it has taken us to solve this situation but we are happy to say that it has been solved and the money was placed back to our customer's account
Customer Relations Department

Greetings ** ***,
Unfortunately, we need the receipt for the cost of shipping the item back to us to be able to refund the cost. Without the receipt we would not be able to refund more than collected on this order - this order was previously refunded the full purchase price
If you would like to discuss this further please feel free to contact our Customer Relations Department at ###-###-#### - Monday thru Friday 9am to 4pm Eastern/Standard
Customer Relations Department
###-###-####

I ordered a $Lazy Lagoon float for my four sons several days before leaving for our lakeside vacationWith the wonderful 3-day shipping we would definitely receive it in timeInstead we were shipped a $life line rescue lineI called regarding the company's error and days, calls and a vacation later I have very disappointed sons and a rescue life line that cost me $
Steer clear of this company and spread the word

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I did receive the Uniden waterproof handset that had been factory serviced yesterday afternoonI took it out of the box and plugged it in and let it charge all nightAfter charging all night, it still only has one bar (obviously, it is not charging correctly or holding a charge) also, you have to register the handsetI have been online and downloaded the owners manual for this phoneI have done all of the steps (several times) and it does not let me "register" the phone, therefore you get no dial toneNot that that even matters because like I said, the phone isn't holding a chargeThe other handsets (that have not been factory serviced) do not work properly either, like I stated in my original complaint; they will cut out in the middle of a call, sometimes even ending the callThis is not acceptableI have been online and reviewed the many complaints against this company, I think their track record speaks for itselfI will be sending all of these phones back for a FULL refundI would like my case to remain open until I have received such refund, at which time I will notify you, the Revdex.com, that I have received my refund and then we can close this caseIf that is not possible, please advise as to how I should proceedPlease be advised that all of the original packaging was sent back when I returned the waterproof handset, therefore, I only have the packaging I received last night
Thank you,
*** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Thank you for ordering with us here at the FactoryOutletStore. We apologize for the inconvenience that this has caused you and sincerely regret that you are not happy with the purchase made with usAfter reviewing this complaint along with our notation history we show that the items
purchased came with their own builtin software We also show detailed description of each item on our website located at *** We sincerely understand this issue and will refund all Return Fees as a courtesy todayPlease feel free to contact our US Based Customer Relations Department at *** Monday thru Friday from 9am to 4pm Eastern/Standard at your convenience and we will be more than happy to assist you