FanBox

Hello, Our records show you have an account open with usWe have gone ahead and deleted the accountWe also removed your email address from our mailing listsWe do not see any inquiries from you in our systemHowever, if you need to contact us, you may email us at [email protected] apologize for any inconvenienceBest Regards,FanBox Support Team

We appreciate you taking the time to communicate that there are ways we can optimize our productWe appreciate all of our customers and are always seeking to improve.Looking at your account and activity history, we see that you have generated all of your revenues through the use of ad credits granted to youSpending ad credits without paying for them upfront entails a monthly processing fee, which is the reason for the amount of fees that you oweOnce you bring your account current, you are entitled to cashing out any profits in your balanceIn order to generate profits and cash out those profits, members must be actively managing their expenditures (ad credits) to meet their desired goal while participating in the community and all earning activities availableWhile you generated a descent amount in earnings, you also continuously spent your ad credits, which in the end, must be paid back before cashing outAlso, earnings go through a maturity cycle of days before being eligible for cash outThis is mentioned in our terms of service and within the account FAQs

We appreciate you taking the time to communicate that there are ways we can optimize our productWe appreciate all of our customers and are always seeking to improve Looking at your account and activity history, the user violated the terms of service with empowr:• Account holder appeared to be under the age of 18;• Offensive or indecent materials contained in the account;• Unauthentic identity or impersonating someone else;• Negative empowr citizen feedback;• Illegal activity or actions that enable such;• Utilization of automated software or bots to access or use empowr;• Communication that promotes scams or "get rich quick" schemes;• Spamming other empowr citizensThese community rules were designed by the empowr president, who was elected by empowr citizens, like yourself, to protect the interests of all community members Before the account was closed due to that violation, we had paid you your cash out on May 4th, $for your earnings

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved.So far it looks as though I am not receiving any more emails from this companyHowever, I do feel that they are grossly in violation of the CAN-SPAM Laws 1) They indicated that a temporary account was set up for me when I never entered their website 2) They made it appear that I had photos on their website when I never posted any photos 3) They were sending 10-unsolicited emails per day 4) They indicated that there were unsubscribe links in the email - no one in their right mind would click on anything in an email of the type they are sending outTherefore, while I am happy that I have been unsubscribed from this list and consider my complaint resolved at this point I do not want to give this Company any gold stars for resolution of an action that never should have occurred Regards, [redacted]

Hello, We appreciate you taking the time to communicate that there are ways we can optimize our productWe appreciate all of our customers and are always seeking to improve We received a voicemail from you and attempted to call you back without any successWe also sent you an email as well without any responseAccording to our records, an account was created on FanBox back in through an invitation you received from either a family member, friend, or acquaintanceThis is the reason you have been receiving emails from FanBox Each email you have received from FanBox provides an option to opt out of our services Your account has been deleted back on 12/10/We have immediately unsubscribed your e-mail from all of our mailing listsYou will no longer receive e-mails from FanBox or any of our users, but please allow up to hours for this to go into effect Furthermore, we have issued you a refund of $back to your [redacted] accountNo further charges will be appliedWe apologize for any inconvenience If you have any questions or concerns, please feel free to contact our account manager directly by sending an email to ***@corp.fanbox.com Best Regards, FanBox Support Team

Hello, [redacted] request has already been taken care of by our customer support team on November 25thSee the proof here: http://prntscr.com/99pjtpThe payments have already been refunded and the account has been deletedIf you have any questions, please feel free to contact us at [email protected] Regards, FanBox Support Team

Hello [redacted] We appreciate you taking the time to communicate that there are ways we can optimize our productWe appreciate all of our customers and are always seeking to improve.Looking at your account and activity history, we see you were primarily active in spending the ad credits you acceptedMeaning, you were primarily participating in earning activities while spending your ad credits simultaneouslySpending ad credits without paying for them upfront entails a monthly processing feeAd Credits earn you the bare minimum of what you could have earned had you worked on building your network (fan base), proactively engaged with the community, participated in the other earning activities, and managing your expendituresIn order to generate profits and cash out those profits, the member must be actively managing their expenditures (ad credits) to meet their desired goal while participating in the community and all earning activities availableWhile you generated a decent amount in earnings, you also continuously spent your ad credits, which in the end, must be paid back before cashing outAlso, earnings go through a maturity cycle of days before being eligible for cash outThis is mentioned in our terms of service and within the account FAQsRefunding your charge through the link turns it into an early cash out you can receive immediately and you do not loose your earnings or accountYour refund request has been processedIf you were charged to a credit or debit card, please allow - business days for the refund to show up in your account.In an effort to deliver the best customer experience possible, we have deleted your account to ensure that no future charges occur.Should you wish to try empowr again in the future, please feel free to create a new account at www.empowr.com Thank youThe empowr Outreach Team

Full name of company:Empowr Network.Address:San Diego Califonia

Hello,I apologize for any confusion, we had advised in the previous message the transaction was voided and did not go through on March 1st

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved If the business fails to follow through, I will file another complaint until it is resolved Regards, [redacted]

Hello,We appreciate you taking the time to communicate that there are ways we can optimize our productWe appreciate all of our customers and are always seeking to improve According to our records, an account was created on FanBox back in This is why you have been receiving emails from us Your account has been deletedWe have immediately unsubscribed your e-mail from all of our mailing listsYou will no longer receive e-mails from FanBox or any of our users, but please allow up to hours for this to go into effect If you have any questions or concerns, please contact our Account Manager at [email protected] Regards,FanBox Support Team

Hi ***, We appreciate you taking the time to communicate that there are ways we can optimize our productWe appreciate all of our customers and are always seeking to improve Our system shows ad credits were activated to generate earningsUsing ad credits to generate earnings entails a monthly processing fee Your account has been deletedWe have immediately unsubscribed your e-mail from all of our mailing listsYou will no longer receive e-mails from FanBox or any of our users, but please allow up to hours for this to go into effect Your IPL account has been terminated; therefore, you will not be billed with any processing feesAll IPL processing fees you have received have been canceled If you have any questions or concerns, please contact us at [redacted] .Best Regards, FanBox Support Team

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

We appreciate you taking the time to communicate that there are ways we can optimize our productWe appreciate all of our customers and are always seeking to improveThe only correspondence with that account email address shows an explanation of the monthly subscription and no request for refund We attempted to refund the transaction but within [redacted] there is a hold due to a transaction dispute

We truly apologize for any confusion, but your account does not show there is an amount to cash out at this time We reviewed the account Ms [redacted] has closed her account causing the empwor earnings to be removed There was no outside payment transaction to refund We unfortunately are unable to issue any payment due to the earnings not being earned

Hello [redacted] , We appreciate you taking the time to communicate that there are ways we can optimize our productWe appreciate all of our customers and are always seeking to improveLooking at your account and activity history, we see you were only active in spending the ad credits you accepted and you only created a few blog postsMeaning, you were only participating in earning activities while spending your ad credits simultaneouslySpending ad credits without paying for them upfront entails a monthly processing feeThis earned you the bare minimum of what you could have earned had you worked on building your network (fan base), proactively engaged with the community, participated in the other earning activities, and managing your expenditures.In order to generate profits and cash out those profits, the member must be actively managing their expenditures (ad credits) to meet their desired goal while participating in the community and all earning activities availableWhile you generated a decent amount in earnings, you also continuously spent your ad credits, which in the end, must be paid back before cashing outAlso, earnings go through a maturity cycle of days before being eligible for cash outThis is mentioned in our terms of service and within the account FAQs Our records indicate that, due in large part to the above services, you have thus far enjoyed earnings of $13,– on your original account much of which was enabled by the extension of Ad Credits provided to you by empowr.In exchange for the use of those services, there are fees that empowr citizens can choose to pay upfront; or, they can opt to pay the fees when they cash outIf at any point they no longer wish to take advantage of those services, they can stop using themThey can even delete their account at any time and owe nothing to the platform.All of this is detailed in the FAQs on the empowr homepageTo ensure this information isn’t missed, all new registering empowr citizens must verify twice that they have read, understood and agreed with the plain English terms as opposed to fine-print legal jargon like most products have.Below is a summary of what you have accumulated in earnings, utilized ad credits, and advertising fees:Total current earnings: $13,862.28Total advertising fees owed: $226.81Total ad credits utilized: $13,541.75Per our refund policy we have refunded your charges from June to your Visa ending in If we can assist you with anything further please let us knowThe empowr Support Team

Better Business Bureau: HHow can they say it was voided on the 1st when they took it on the 3rdMy money has not been credited back to my account I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] ***

Hello ***We appreciate you taking the time to communicate that there are ways we can optimize our productWe appreciate all of our customers and are always seeking to improveLooking at your account and activity history, we see you were active in spending the ad credits you accepted Spending ad credits without paying for them upfront entails a monthly processing feeThis earned you the bare minimum of what you could have earned had you worked on building your network (fan base), proactively engaged with the community, participated in the other earning activities, and managing your expenditures All earnings, including SC earnings, go through a maturity cycle of days before being eligible for cash outThis is mentioned in our terms of service and within the account FAQsApril earnings have been paid and May earnings will be paid at the end of the month.We also are aware that you have already received three cash outs one of which was tied directly to the Ad Credit fee you paidDue to this we will gladly offer you a subsidized refund for your Ad Platform Fees and refund you the Power User Subscription from the past daysIf you would like to take this offer, please contact us at [email protected] and add reference number [redacted] in the subject line, or respond through this portal Sincerely, empowr Outreach Team

Hello, We have refunded the charges to your credit card on March 22nd, and removed your payment source from your account

Revdex.com: I never uploaded my contacts, nor did I ever authorize this company to spam my contacts using my email addressI clicked on an email a friend sent me from Empowr, and then they stole and spammed my entire contact listI couldn't lto delete my "account" because I never created a lor password.When I went to their [redacted] page, I saw numerous complaints from people who had the same experience.This response is a lie