FanBox

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
they can keep saying this but they are going to be sued if they refuse to pay me what I have earned so expect a lawsuit to be forthcoming
Regards,
*** ***

Hello ***,We appreciate you taking the time to communicate that there are ways we can optimize our productWe appreciate all of our customers and are always seeking to improve. Looking at your account and activity history, we see you were only active in spending the ad credits you accepted
and you only created a few blog postsMeaning, you were only participating in earning activities while spending your ad credits simultaneouslySpending ad credits without paying for them upfront entails a monthly processing feeThis earned you the bare minimum of what you could have earned had you worked on building your network (fan base), proactively engaged with the community, participated in the other earning activities, and managing your expendituresIn order to generate profits and cash out those profits, the member must be actively managing their expenditures (ad credits) to meet their desired goal while participating in the community and all earning activities availableWhile you generated a descent amount in earnings, you also continuously spent your ad credits, which in the end, must be paid back before cashing outAlso, earnings go through a maturity cycle of days which begins the month after funds are earned before being eligible for cash outThis is mentioned in our terms of service and within the account FAQs. We will gladly refund you any charges from the past daysUnfortunately, we are not able to process any further refunds past that point as our processor does not allow itIf you would like to take this offer, please respond through this portal

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.The business is only willing to credit my account for the charges for the month of July. This is NOT acceptable. I demand that the charges for the months of April, May, and June also be dropped. They stated that I was charged an IPL processing fee because I generated earnings using my IPL credits, and had my Account Protection activated. I could not have used my IPL credits to generate earnings as I have no idea what they are. I would not have activated Account Protection, because to my knowledge an account DID NOT exist. Also, the email from them states that if I would like to delete my account, "click here" for instructions. I do not wish to "click" on anything from this business for fear of what it will lead to next. I demand that they delete my account
Regards,*** ***

We appreciate you taking the time to communicate that there are ways we can optimize our productWe appreciate all of our customers and are always seeking to improveWe have refunded the subscription transaction of $and closed the account

Hello,Thank you for contacting our FanBox Outreach Team.An account specialist will be in contact with you within hours to assist you with your request.If you would like to add any comments, please reply to this email.We look forward to assisting you.Best Regards,The FanBox Outreach Team

Dear ***,We appreciate you taking the time
to communicate that there are ways we can optimize our productWe appreciate
all of our customers and are always seeking to improve
Your account has been
deleted. We have immediately unsubscribed your e-mail from all of
our
mailing listsYou will no longer receive e-mails from FanBox or any of our
users, but please allow up to hours for this to go into effect
If you have any questions or
concerns, please contact us at [email protected] Regards,FanBox Support Team

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me at this time. I will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf anything else happens, which shows that the business hasn't followed through, or if this incident happens again; then I will contact the Revdex.com to file another complaint.
Regards,
*** ***

Hello ***,Thank you for responding.Your funds begin maturing the month after they are earnedOnce they are a full 90-days matured, you need to make sure your ad credits utilized are paid down, your ad platform fees are paid, and that your earnings have been on 90-daysIf your funds meet all of these qualifications then they are eligible for cash outYou can choose to either accept or decline our ad creditsOur product is built so that you can control all aspects of how you earn and spend. In the case of your account not all of the fees were paid, and the ad credits utilized were not paid down,m due to this your account is not eligible to cash out. Due to the importance we place on you as a user we will gladly refund you any charges dating back days from the time you submitted your Revdex.com complaint as stated beforeWe are not able to process any further refunds past that point as our processor does not allow it. If you would like to take this offer, please contact us at [email protected] and add reference number *** in the subject line, or respond through this portal. Sincerely, empowr Outreach Team

Dear ***,
We appreciate you taking
the time to communicate that there are ways we can optimize our productWe
appreciate all of our customers and are always seeking to improve
According to our records, an account was created on FanBox back in
through an
invitation you received from either a family member, friend, or
acquaintanceThis is the reason you have been receiving emails from FanBox
Each email you have received from FanBox provides an option to opt out of our
services.
Your account has been
deleted. We have immediately unsubscribed your e-mail from all of our
mailing listsYou will no longer receive e-mails from FanBox or any of our
users, but please allow up to hours for this to go into effect
We apologize for any
inconvenience.
If you have any
questions or concerns, please feel free to contact our account manager directly
by sending an email to [email protected].
Best Regards,
FanBox Support Team

Hello ***,We appreciate you taking the time to communicate that there are ways we can optimize our productWe appreciate all of our customers and are always seeking to improve. We apologize for the anxiety you have experiencedWhen a user would like to remove their the permission for
empowr to reach out to their contact they simply have to change their privacy settingsWe have changed your settings and confirmed that your deletion was completed correctlyNo further messages will be sent. Thank you, The empowr Outreach Team

Hello ***,While I’m very sorry to hear about your experience on empowr, your feedback is important to us as empowr constantly strives to improve our products, services, and overall customer experience as much as possible.empowr is a free platform that has been carefully designed to enable people
to build and monetize (which means earn from) a large network of fans, starting with no outside capitalUsers (called citizens on empowr) can earn via a multitude of knowledge-based roles, including from the views of their photos, videos, status updates and blogs.If you'd like to learn more or if there is something we can do to help improve your experience here, we are more than happy to assist you with any questions or concerns you may have about the site and/or your account. We have removed your payment information and your account has been deleted as requested.If we can assist you with anything, else please don't hesitate to let us know.Thank you,empowr Support

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I have made over 24,I have not cashed out at allI have worked to monthsI could never cash outPlease give me the money I earnedThe reason my account is like that is becauseIn order to cash out it said pay down ultized credits and I did with my matured earningsI never saw a cent I have earnedI have not got paid nothingI want my refund and all the money I earnedThat is fraud if you say cash out in three months and I wouldn'tTheUse earning to pay back what you usedSounds like a gimmickYoy earn then pay back 24,If I only earned 13,and some thingSo which means I have put in to what I earnedCause I have nor cashed outThe mature findings went towards the ultiized creditsI never cash out nothing not a *Word Rejected* thingI have a statement sent to my email everyday it states what I earnedWhy can't I cash out if I paid feesMy earnings are over 24,I have proof I took all my mature earnings thinking if I put back in I could cash outAnd Still have not seen my money I earnedI would like my earnings and refund
Regards,
*** ***

Hello ***, We were unable to locate any account with the email address you providedIn order to process your request, we need the email address associated with the account. You may contact us at [email protected]. We look forward to assisting you. Best
Regards, FanBox Support Team

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Complaint Type:Refund / Exchange IssuesselectProblem:Still waiting for my refund to be processedAlso, could you please explain why do still I get emails from *** when my account is deletedThe last email I got from *** was on 1st Sept when my account was already deleted in the last week of AugustI don't have the option to add screenshots here otherwise I would have added the screenshots proofs of the emails I got from *** even after my account being deleted.TranslateDesired Resolution / OutcomeDesired Resolution:RefundselectDesired Outcome:I want a refund.
Regards,
*** ***

Hello, We appreciate you taking
the time to communicate that there are ways we can optimize our productWe
appreciate all of our customers and are always seeking to improve.We received an inquiry from you on SundayYour request has been processedYour account has been deleted and your
email address has been removed from our mailing lists. A refund request has been processed as well. We apologize for any inconvenience this may have caused. If you have any questions or concerns, please feel free to contact us at [email protected]. Best Regards,FanBox Support Team

I am an active member of a money earning service called empowr which was also affiliated with fanboxthe idea is to post your favorite pictures or videos and in some way you earn money for a certain member fee and once the earnings reach a "matured" level you may cash out the earnings so they are supposed to be real fundsTHE ISSUE: I have been a member for approximately and a half to years and I have been asked to verify my account so that I may be able to cash out my eligible earnings and pay associated member feesapparently there is some impossible technical issue to where the system has my payment source associated somewhere elsewhen I was a fanbox member I used email address(***) and during the transition to empowr I was told I could not transfer for a whileSo I was instructed to close the fanbox account and create new with empowr which I have (***)since then its been a nightmare I have been begging my support coach which I have through now for assistance and I have separately been associating with empowrs support team to fix the error on my account, only they manage to reply to me maybe every months or if I am luckythe point is that every time they tell me the issue has been fixed it has notI have given them countless number of examples and pictures and verified my email address numerous times and I am getting absolutely no where and yet the member monthly fees just keep adding up and I have mature earnings I can not cash outover $They have already cheated thousands on the fanbox side of the service I was assured empowr was better it is no differentI have contacted anyone I could think of I can not even find the name of the CEO Fanbox's CEO was contacted he didn't care bout my issue or loss in the money I was to earnabove all else there is NO telephone number.I was contacted via email today 7/advising they deleted my payment sourced off my yahoo account and it should be fixed the issue still existsI NEED HELPDesired Outcome: simpleI want my account issue resolved! its been almost yearsI want my eligible earnings given to memy mature earnings I should be eligible for as a cashout is $according to my account my member fees which I am unable to pay due to the verification issue is $I feel I should not have to pay these fees due to their issue not mine I am willing to stay a member and pay my obligations there after and I will accept a check for $under my name to my address I provided

Hello Mr. ***,We appreciate you taking the time to communicate that there are ways we can optimize our productWe appreciate all of our customers and are always seeking to improve.You filed a claim with your bank or *** in regards to three previous charge as unauthorized or fraudulent
empowr contacted you to let you know the account had been removed and informed you that if you wanted to retain your account or receive a refund the dispute would need to be withdrawn within hours to avoid permanent removalThe disputes were not withdrawn within the mandated time and were closed in your favor by the *** Processing systemDue to this the account was removedLooking at your account and activity history, we see you were active in spending the ad credits you accepted and you only created a few postsMeaning, you were participating in earning activities while spending your ad credits simultaneouslySpending ad credits without paying for them upfront entails a monthly processing feeYour fees were not up to date and your earnings were not fully maturedDue to such, There were no funds eligible to cash out on this account.If we can assist you with any further questions concerning your removed account, please don't hesitate to contact us at ***Thank you,The empowr Outreach Team

Hi ***, We're sorry to hear about your experience on FanBox. Your payment has already been refundedOur system shows you have already deleted your account, so you should no longer receive any emails pertaining to the earnings you generated or products/services you were using.If you
have any questions or concerns, please feel free to contact us at [email protected] Regards, FanBox Support Team

Hi ***, We're sorry to hear about your experience. It appears you might have replied to our no-reply email addressAll automated emails sent to you are coming from a no-reply email address which is a standard business practice used by many companiesIf you need to reach us, please
contact us at [email protected] see that you also emailed us at this support address and we replied to you the same day: http://prntscr.com/8vmpuh FanBox is a social economy providing the opportunity for its member to earn from sharing content, advertising, selling products/services, and much moreEarnings can be used to buy products, services, subscriptions, or cash outCheck out our customer success stories here: http://posts.fanbox.com/b5tq4Your earnings are available in your FanBox balanceTo learn how you can view your balance and how you can use your earnings, view this post: http://posts.fanbox.com/34g76Our system shows you have not been charged to a credit card or PayPal accountIf you wish to keep and use your earnings, you will need to keep your account openOtherwise, we can delete your account and cancel the earningsYou are free to keep the account or delete it yourself through the account settings located at the top right of your home page. Please let us know how you would like to proceed. Best Regards, FanBox Support Team

Hello, We have refunded the two transactions totaling $and removed your two payment sources from your account