FarmersOnly.com

You created a second account, one with a valid email address that you never told us about, and one with an invalid email addressWe will remove the one you never mentioned now

Hi there! We're sorry you are unhappy but it is important to clarify some facts about FarmersOnlyFirst, you imply that you were only able to see who is close to you after payingThis is not trueAs a free member you already see how many members are on the site within various distances to choose
fromTo imply that somehow this information was not provided until you paid is not trueAny member can use "member search" by distanceSecond, you used your paid privileges after upgradingWe will consider a partial refund, howeverWe will review the account and get back to you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
As I stated early on, I was only trying to prove to a friend of mine that the photos we see on these dating sites are not what you get when looking for a relationshipI did have to include my billing info to use the site and was told in the sign up process that I would not be charged until the days were up, so if I didn't want to be charged I would need to cancel before that timeI cannot believe they are fighting me so hard about a little bit of money that is owed to me
Regards,
*** ***

9/28/10:AM Farmers Only has simply not made any information available to the indication of a limited character usage.By not doing so they are creating the impression there is noneIt is my position of belief they are misrepresenting their product (service) by not being forthright in divulging a character limit in the said areas of serviceAnd by not doing so they are implementing a deceptive practice of a bait and switch by enticing customers into their service with a representation of service but are then providing a lesser inadequate service compared to what they've previously, mentioned, described, represented, advertised, disguised, or alluded to It is clearly apparent and self evident they are not transparent with this matter to any degreeTheir own customer support representatives were/are completely oblivious to this factI communicated with them many times over, over a week's period of time concerning this exact problemDuring that time they never once suggested or informed me of any kind of limit(s)I believe that speaks to the fact that they themselves thought there was no limitsI find it very hard to believe that the customer support center wouldn't of merely informed me of this limit if they had known of it themselvesThat is, unless they were indeed aware of the fact but were merely being deceptive by not providing full transparency on the matterWhich, if that is the case, this clearly reveals a much greater degree of deception of practice which apparently is practiced throughout the company.Also, after processing the recent communications between Farmers Only and myself, along with their reply to you at the Revdex.com, I believe they may have exposed themselves to a greater degree of deception of intentIn doing so they are offering me more supportive evidence to my claimAfter I submitted my claim to you at the Revdex.com I copied and pasted my claim and sent it to customer supportThey responded four hours later and in short by saying; "You are over the character limit for the written sectionEverything is working correctly"(((Seems very suspicious to me how quickly they were able to supply me with an answer after I sent them a copy of the complaint I submitted to you at the Revdex.comSo it seems very apparent to me they had been purposely avoiding to provide me with the answers and resolve to my problem which took OVER a week of continuous frustrating communicationsIMPLIES GUILT TO ME!!!))) I replied to their answer the next day on Sept at 1:pm with ten specific questions and still have yet to received any answersAll the questions were connected to this single problem of a character limit and in short this was my first and main question which was; "So where exactly is it stated that there is a limited amount of characters that can be used in the written section for creating a profile!" So what I am suggesting is, which is separate from my original claim, yet supportive, is although they have responded to you at the Revdex.com and to myself with the short simple answer that they only provide a limited amount of characters, why then are they not being fully forthright and transparent and offering the "exact amount" of the said character limit and also by including evidence that the character limit usage has been made transparent and agreed uponI believe their short mere response to us is just another deceptive maneuver of practice they use and evidently without concern of worry even at this level with you at the Revdex.com being involvedI believe they have a greater ulterior motiveThey are wishing to avoid disclosing the exact amount of allowable character usage including supportive evidence that the character limit usage rule has been made transparent and agreed upon to myself and to all membersIt would seems very likely they would prefer not to divulge these facts to all the previous, current, and future members along with the public which would allow for a true and factual consideration of costs, comparative pricing, and benefits.MY REASONING TO ALL OF THIS IS; (for which I only became enlightened to since this whole matter began) There must be a cost to profit ratio involved in the amount of character usage provided to us the membersSo to increase new memberships and profits they are deceptively misrepresenting their product (service) by not being forthright and transparent in divulging "A CHARACTER LIMIT" and or "THE EXACT AMOUNT OF CHARACTERS AVAILABLE" or providing "TRANSPARENCY RULES of USE" in the said areas of representation of serviceIn so doing they are implementing a deceptive practice of bait and switch in their service or productThey are enticing customers into their service with a representation then providing a lesser inadequate service as they previously, mention, describe, represent, advertise, disguised, or alluded to I believe their deception of practice of bait and switch is occurring on the individual level for which is also keeping members from becoming fully informed to be able to search for comparative costs across the whole market of the dating services industryFurthermore, it's my belief that the known limited usage and the exact amounts are relevant to comparative factors which apparently they don't want made public and the same reason they refused (((for over a week wasting large amounts of my time and causing severe stress including the time and stress in contacting you at the Revdex.com))) to provide me with reasonable answers and resolve to my problems for which in return is also denying me of the included and paid for customer support services Prior to receiving an actual answer from customer service on this matter and when enduring long frustrating wait times I decided to investigate another online dating service which was Match.comThey offered a clear and transparent limit usage which supports my claim that this is indeed a honest and respectable business practice of good ethics.Had I known upfront that Farmers Only had a character limit I would of requested that the specific amount be divulged to me prior to paying for the servicePrior to paying I was already a free customer and would have tested it to see if it would of allowed me to create my necessary profileI am a very complex person and have studied certain metaphysical principles and knowledge including some being of the laws of attraction for which allowed me to know exactly what I needed to include to attract the exact desired matchI would not of paid for this service if I knew I couldn’t achieve that ends goal.In response to their statement that I continue to use their service is another misrepresentationBy their own directions it is highly recommended to complete the profile and they know I am unable to do soSo how can I be using their service as they've agreed toI have merely been playing around while awaiting an outcomeFurthermore, I went into my profile editing it by removing the main body of information knowing it was most likely misleading to others without the necessary completion as I intended to provideWithout the completion it was attracting the wrong type of personsI have received what I believe to be a large volume of interested persons however none of whom are anywhere's close to the person I wish to attractI've even replied to other members and have informed them that we were not a match but I've merely suggested to them that we could have a little friendly chit chat in the meanwhile(((Meaning to me, playing around a little bit in the interim until the matter is resolved))) I've also included the fact to other members that I wasn't receiving my paid services and most likely would not have service with them much longerTherefore, I am not utilizing my service since it doesn't meet the necessary requirements as they themselves recommend and agreed to Let me reiterate; it is upon FarmersOnly.com's own recommendations of directions to complete this process of creating a profile to "highly increase the probability of finding a successful match"They are denying me of this service and have deceptively enticed me into becoming a paid member by implementing a bait and switch practice of providing me with a lesser inadequate service compared to what they previously, mentioned, described, represented, advertised, disguised, or alluded to.I am seeking the same resolve as I've previously requested in my original complaintBUT in addition I'm now requesting to be reasonably compensated for all my time and stress I've endured for which will be discussed upon after Farmers Only agrees and admits to their deceptive business practices by agreeing to compensating me for sufferingIf not I'll most likely move forward seeking a class action law suit seeking compensation for myself and all the current and past members to which the law permits.I am providing Farmers Only with two days to accept these terms

Response taken over the phone on 8/19/at 3:00PM by Revdex.com staff (**)
*** *** called to address the consumers complaintPer Ms*** the consumer registered for a membership February 11, not in June as the consumer indicatedThe terms and conditions of the site details what steps is require of the members to cancel the subscriptionUnfortunately, the member failed to cancel her subscription and is not entitled to any additional refunds

Hi there,Our records and tracking on ***'s account show very clearly that she logged into the account on 4/and initiated a payment for monthsHer account has not been accessed by anyone else her during April or afterwards as demonstrated by our IP tracking, showing that one and only one IP
address (hers) has ever accessed the accountMoreover, she initiated payment on 4/at 10:55pm, and subsequently sent out a message at 11:18pm ending with "Good luck cutting your mare***."As a courtesy to ***, assuming that she in good faith has forgotten her actions, we can switch her charge from a month payment to a month payment and refund the differenceWe will proceed with this good faith adjustment to her account

The removal process is absolutely fail safe and your accusations are without any justificationIt is not possible to remove your profile accidentallyTo do so, you clicked two times to confirm after we informed you that by you confirming to us that you want your profile removed, your profile info
would be deleted from our searchable database and any time remaining would be forfeitedYou agreed to this and completely deleted your profileUnfortunately, as we told you before you confirmed removal, this process cannot be reversed. In some cases, you may be able to retrieve the photo and written section of your profile and start over againIf you want to do this and are having difficulty doing so, please delete all FarmersOnly.com cookies from your browser and restart your browser(If you are on a phone, please restart the phone, tooIf you are on a desktop, you can also try accessing the site from a different browser.) If you continue to have issues, please let us know right away

It sounds like you are confusing us with a copy cat sitePlease be very careful to make sure you are on FarmersOnly and not an imitation site like farmer dating or farmer singles.In case you see a charge, check who the charge is from according to your cardOur charges appear as FarmersOnly.com
with our number *** *** ***There is no survey on our numberAny other number or any other company cannot possibly be us

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]The account did not require a re-entry cancellation, for I never choose "auto-renewal." Yes, I entered the sight in January to investigate why I was charged for December and that JanuaryThis is when I started noticing the monthly charges being deducted from my account even though my membership was to be cancelled as of November.Therefore, I would like December and January monthly charges refunded, as well.I do not belong to other dating sites
Regards,
*** ***

Those charges were for her son's account, not hersHe did not cancel and continued to use the siteWe will issue a courtesy refund and cancel the son's account as wellWe do not charge people once they cancelIn her case, once she cancelled she was no longer chargedShe is mistaking the charges
which were for her son's accountThe refund will appear in 2-business days

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I did phone to cancel on day of my free trial. I put a sticky note on my pc monitor to remind me to cancel if I wasn't happy with the site and that's what I did It's been so long since I signed up I can't remember when I signed up, but I did call to cancel before the days were upIt seemed to have been taken care of so I never bothered to checkSomeone at Farmers Only dropped the ball not meI don't know how much money they took from me, and as it looks now, it was way more than I originally thoughtMy bank could go back only so far. I have been warning everyone I know not to sign up with them because this could happen to them and have had two friends tell me that it didI don't understand why they won't take responsibility for their employee and just refund my moneyThey make thousands off of people like usMy little bit isn't going to break them
Regards,
*** ***

Please see our FAQ for how we handle complaints and encourage users to report inappropriate behaviorhe report from the customer was assessed in accordance with our policiesHow the site handles those reports and how we communicate with reported members is a confidential matterWe cannot and will
disclose to one member what the communication might be for another member vis-a-vis the site or anyone else for that matterMeanwhile, users are encouraged to block anyone they deem inappropriateThis assures the cessation of any further inappropriate contact between the two users

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I want to thank you for trying to help me communicate with Farmers OnlyIt is disheartening when the company will not reach out to me through email or by telephone to try and work with me on this matterThey have all my personal information and would have easily been able to contact me, but instead they choose to brush this issue off.It breaks my heart that I have not been able to talk directly with them and explain that not only can I not contact them but that a bigger and more important issue is at handThey have on their website a profile of a deceased friend of mine and to me that is a tragedy.Thank you once again for trying to help me out. Sincerely,***
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
there is no arguement that I deleted my profile which is what the farmersonly people keep saying. My profile is still visable on their website for others to view, I continue to get emails that females have viewed it and would like to meet and/or have sent me a messageThis shows that no matter how many times the farmersonly group wants to say my profile was deleted, it wasn't but it remains on their website in an effort to get either myself to pay again to meet the women seeing it or to get women to pay to send me a message that I will never recieve! By their own definitions, a profile is"an online representation of a member which may contain text, photos or videos uploaded by a member through our website"If my "profile" was deleted by clicking twice, it should no longer be visable to others and I do not allow Farmersonly the continued use of my photos or information in order to try to get money from female viewers of their site! By farmersonly terms of use which the display, "If you cancel your subscription, your account will be returned to a non-payment status at the END of your current subscription period" Their own TOU states if I pay for months, I will get month! I have asked for a refund and denied it, I do not authorize farmersonly to use my likeness or profile in order to get money from women misleading them that if there is a profile they like, all they have to do is pay farmersonly a sum of money and they can chat or date the person
Regards,
*** ***

The issues the customer described are very unfortunate but are not the company's faultThe customer signed up using *** eChecksHis eChecks did not clear and his subscription was failing to renew and repeating to attempt to renew This scenario is, again, unfortunate but banks familiar
with *** (most are) will understand this and in our experience, banks will usually reimburse overdraft fees when a reasonable explanation is givenWe would be happy to help the customer by writing a letterCandidly, this is a private matter between the customer and his bank as we are not involved

I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.The response is not acceptable to me They are conducting advertising.The FarmersOnly is showing that there is over people in my area, but when you pay them you can see that only have accessed the site in over months This information is hidden from you until after you pay I will take a partial refund of 99% my purchase price since I was duped into thinking there were more than people in my area on this site and I was only on the site for a little over an hour but paid for a full month I canceled my account immediately after discovering this
Regards,
*** ***

Response taken over the phone on 8/19/at 3:00PM by Revdex.com staff (**)
*** *** called to address the consumers complaintPer Ms*** the consumer is not entitled to any additional refundsMs*** indicated the consumer used the site up until August 5, Consumer removed her profile on August 4, but logged onto the site as late as August 8, The company was able to identify email correspondence between the consumer and other site member(s)The company reviewed the consumers usage of the site and advised she took full advantage of her membership privileges

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to...

me.   They did finally send me my money back and has resolved the issue. However their responses via telephone and email handling this issue and their listed prices online ARE NOT satisfactory for anyone and I believe need attention so this does not happen again to others. Thank you.
Regards,
[redacted]