FarmersOnly.com

Complete information and details including amounts are provided on the payment pages. Nonetheless, a refund has been issued.

For the full context of those sections of the terms of use and corresponding pages, please read them directly.

We researched your name and have not charged the account you opened up with us but for one time when you upgraded yourself. It sounds like you are confusing us with a copy cat site. Please be very careful to make sure you are talking about FarmersOnly and not an imitation site like farmer dating or...

farmer singles. In case you see a charge, check who the charge is from according to your card. Our charges appear as FarmersOnly.com with our number [redacted] Any other number or any other company cannot possibly be us. We are available by phone 24-7. It sounds like you signed up on and are being charged by a copycat site and are calling their number and can't get a hold of anyone. You will have to resolve that with them since we are not charging you. If the charge is to FarmersOnly.com, please tell me the last 4 digits of the card that was charged and the date AND amount of the charge so I can investigate.

The user's account has been deleted. Any user can delete his/her profile easily using the "delete profile" link on the user homepage. The user's assertions are, frankly, completely baseless. For examples of real success stories please see our blog where recent marriages and other love stories are...

posted regularly. The user's lack of success is, as in most cases, due to minimal effort including lack of effort on his profile and lack of effort in reach out to people.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. I will note that I did not get emails from farmersonly.com as they claimed. 
Regards,
[redacted]

A courtesy refund was indeed issued to Ms. [redacted] for the month of January. Her calculation of what was charged and/or owed is not accurate.

You are using an incorrect email address, which we do not recognize. The email you registered is [redacted] Obviously you must use the EXACT SAME email address which you registered with in order to retrieve that account. You may then easily remove your profile using the "Remove Profile"...

[email protected]@yahoo.com

We attempted to contact the customer several times with no response. We will confirm refund.

Hi [redacted],Sorry for your trouble.  We do not have any 3 free day premium trials and we never have. For premium privileges, you must pay. And no one ever puts in a credit or debit card or other payment form on our site unless they want to confirm payment. We never ask for a payment card unless...

you are going to pay immediately and confirm. That is the only way to use paid privileges. And that is what you did, as evidence both by your payment and the paid messages you sent.If you think you saw a free trial, then you must be confusing us with another site. We are FarmersOnly, not farmer dating or farmer singles. Look carefully at any email regarding any trial because it cannot possibly be from us. We do not and have not sent any such emails and there is no page on our site that suggests anything of the sort. Also, the pricing you paid for 1 month is exactly the pricing you confirmed. If you'd like a screenshot of that payment page, we can provide it. Again, be sure you are not confusing us with other sites when comparing emails, info, etc.We are not sure why you are throwing around all of these accusations but it appears from your writing that after you paid you overdrew your account and are now blaming us by trying to make it seem as if you did not intend to pay. Again no one has to provide payment information unless they want to confirm payment. We never ask for a payment card unless you are going to pay immediately and confirm. That is the only way to use paid privileges. As you indicated, you can also take that up with [redacted] since you paid with your [redacted] account. They would not charge your [redacted] account either unless you confirmed you agreed to the charge, which you did.Lastly, we are not quite sure what you mean about erasing things from your phone, but the only thing we can and do access is our site, not your phone. If you are having technical trouble with your phone, texts or emails on your phone, please contact the appropriate provider of those services instead of blaming/accusing us. Tell us why here...

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution, though less than satisfactory, will be accepted by me.  If they were legitimate, you would be able to contact them and resolve issues on their site. I don't want to waste any more of my time dealing with this.
Regards,
[redacted]

The refund was issued on 10/8/15 and confirmation is [redacted].

The customer did not cancel and did use the site an ongoing basis for more than a month. As a courtesy, a refund was issued to the customer.

Hi there! You removed your profile on 11/7. You confirmed this twice and the reason you selected was "The people on the site are not for me."  It is not possible to remove your profile accidentally. To do so, you clicked two times to confirm after we informed you that by you confirming to...

us that you want your profile removed, your profile info would be deleted from our searchable database and any time remaining would be forfeited. You agreed to this and completely deleted your profile. Unfortunately, as we told you before you confirmed removal, this process cannot be reversed. In some cases, you may be able to retrieve the photo and written section of your profile and start over again. If you want to do this and are having difficulty doing so, please delete all FarmersOnly.com cookies from your browser and restart your browser. (If you are on a phone, please restart the phone, too. If you are on a desktop, you can also try accessing the site from a different browser.) If you continue to have issues, please let us know right away.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Dear Sir or Madame,you may think that's what you website says but it's not. It took me two clicks to retrieve my profile. If you can live with this, so can I $21.95 for 1.5 days. I continue to hope people will continue to call you in India. 
Regards,+[redacted]. Hopefully more people will read you Revdex.com profile before buying your service. I'm not sure how your treatment of customers is legal. It would cost you nothing to give me the 28 days. Nothing. 
[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
Which is it? You never offer refunds period, or you just pick and choose? Are you attempting to implicate I am requesting one in bad faith? I paid for a service I was dissatisfied with. I was refused a refund, as a result I chose to try and make the best of it but it did not take long to decide it really was, for me, a waste.

It does indeed say very explicitly before you remove your profile "by you confirming to us that you want your profile removed, your profile info would be deleted from our searchable database and any time remaining would be forfeited." You agreed to this and completely deleted your profile. Unfortunately, as we told you before you confirmed removal, this process cannot be reversed.

The refund was issued and confirmed.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and I  find that as long as it gets refunded I will be satisfied.   Thank you and have a good day.  
Regards,
[redacted]

The site was working very well for Mr. S[redacted], as demonstrated by the 16 conversations he had with various members. A refund was nonetheless issued as a courtesy.

[redacted], thanks for contacting us. Unfortunately, what you are asking for is not consistent with the terms of use on our site that you agreed to, nor is it what you confirmed and agreed to on our site when you removed your profile. For example, you decided to remove your own profile 2 months after...

using it. At that time we informed you that by you confirming to us that you want your profile removed, your profile info would be deleted from our searchable database and any time remaining would be forfeited. You agreed to this, confirming it twice through our two-step process and then you deleted your profile. Unfortunately, as we told you before you confirmed removal, this process cannot be reversed. As far as partial refunds, as you know once you use your paid privileges there are no partial refunds. These are the terms you agree to. Moreover, a partial refund would not be to your beneift in this case: you received a discounted rate. The cost of the site for just the 2 months you used (paid for individually) would actually be more than what you paid for 3 months, since you got a discounted rate by paying for all 3 months.