FarmersOnly.com

All members can send flirts for free and get notified when they receive flirts. When a flirt is sent to you, we will inform you by sending you a notification to your personal email (hotmail, yahoo, gmail, etc). This enables you to see if you are interested in anyone on our site and if anyone is...

interested in you. You can browse through our database of profiles, use search options, send flirts to members you are interested in and get notified if another member has sent you a flirt. This enables you to determine whether there are people you are interested in on the site, and see if they are interested in you. Also, nowhere does we state 100% for free.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The...

billing person, [redacted], knowingly processed a refund to an invalid debit card. The refund is being rejected by the bank because the card has been cancelled. I asked for a refund check to be processed in lieu of the debit card refund. I am still seeking repayment from this company.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I still have access to my profile and the Farmers Only website and can still freely navigate around, but my profile is obviously being blocked from other members. There are 3 areas where I receive activity on almost a daily basis. 1) "Who has viewed my profile". Someone new views my profile multiple times per day especially after I view their profile. There have been no new views for 3-4 days. 2) "Who likes you". Multiple times per week, I receive new "Likes" and there have been no new Likes for 4 days. 3) "Emails". There have been no new emails for 4 days. Also, I report false profiles and other members breaking the rules by sneaking contact information into their profile text many times per week. An "auto-reply" email arrives within seconds acknowledging they received my report and they will get back to me within 24-48 hours. The follow up email they always send is simply a copy & paste "Thanks for reporting that profile to us". I have not received any responses from my last 3-4 complaint emails. From the responses thus far from Farmers Only, I hope they are on track to receive an "F" grade for their response to my complaint. Thanks for your help, [redacted]
Regards,
[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
Due to the nature of your web site it is literally impossible to use without upgrading to a premium account, you cannot send any kind of messages, view anyone who has shown interest in you or even view who has simply visited your profile. There is not even a trial, you have it set up especially considering your very poor customer service policy to extort people out of their money by offering severe limitations sans a premium account and apparently refusing to refund any amount to an extremely upset and dissatisfied customer. Although I was unhappy with the service if I was treated with any kind of respect I would still recommend it to others as even though it wasn't for me it very well may be what someone else is looking for. I only used the service for four days as the fifth day I only logged on so I could permanently delete my account. The fact that I used something I paid for and have been refused any kind of reminbursement is not grounds to justify denying me and my complaint. If you still find you are in the right by keeping my money, fine. However you will not gain any more victims from my end.

Hi there. We are sorry that you are not satisfied and of course you can cancel at anytime. I reviewed your account and see that cancellation was immediately confirmed for you upon request. In contrast to other dating sites out there, we take cancellations very seriously and process cancellation...

requests very reliably. You already used your paid privileges to contact members on our site. (So, although you state you are not satisfied, you've used it quite a bit!) This is all factually clear in our records. As you know from the terms you agreed to, once you use the privileges you pay for, you may not expect a refund. The terms on our site state very clearly both on the payment page as well as in several other places on the site that there are no partial refunds. This is particularly true after you have used the privileges you paid for to contact other members.

[redacted] continued to use her paid privileges as recently as August 5 at 8:47pm Eastern when sent the following message: "LOL must be. It was yellow before I repainted it. Nope, didn't see you. She is the one right on the strip with the big porch, right? Is she still alive...obviously? She must be up...

there in age." She is not entitled to any refund due to her use of the privileges she paid for. She signed up on our monthly plan and used it accordingly. She did not cancel and we take cancellations very seriously. As a courtesy and gesture of good faith, we are extending a one month refund despite, again, her clear use of the site and what she paid for. With reference to her daughter, who is a minor, minors are not permitted on our site under any circumstances. Any account created by a minor will be banned and not responded to. Under no circumstances will any minor be permitted to access the site and that includes not being able to retrieve any password.

[redacted] you are confusing two different processes: Cancellation vs. removal. Your quote from our TOS pertains to cancellation of the subscription. You did more than just that. You also removed your profile. That is when you confirmed you wanted to delete everything and forfeit your time. However, we see now that after the removal, you later came back and reinstated your profile. That is why it appears on the site. We will remove it for you but you could do this yourself just as you did previously. Please do not reinstate it again unless you want it to be back on the site. Also please make sure you did not create multiple accounts on our site if you use multiple email addresses.

Hi [redacted], as mentioned we do not offer any 7 day free trial where you put in your payment info but don't get charged. That is how we know we haven't mistakenly charged you for a free 7 day trial with payment -- we don't make such an offer. Again, the only time and reason to provide your payment info to us is when you're on the upgrade page, confirming completion of an agreed upon payment. We do know there are some sites out there that offer such trials as the one you are describing and if you have been confused in this way by another site's offer, you are not the first one. Feel free to send over any screenshot or email that you are relying on and we can help you figure out what happened.

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
You cannot even explain your own contradicting policy? Perhaps you have yourselves covered legally by claiming in the small print you will not refund for any reason, but ethically you are despicable. At least you have not denied that the manner in which you have your site set up it is designed to lure lonely people to your financial benefit. Any other legitimate dating service offers a trial, or at least makes the site even remotely accessible to other members sans a premium account. I didn't use the site for three weeks and then asked for a refund, it was about an hour. I was refused and tried to make the best of it. I deleted my account permanently after four days, even though I paid for it. Although the service is horrible I am not a crook and would be happy with even a pro rated refund. I will be more than willing to provide all the necessary documentation of my claims via email correspondence and my bank statement.

As per the terms of service, there is no refund permitted after using the paid privileges, which this user did for 3+ days. Therefore no refund was offered or processed.

There is a character limit on the various sections of every individual's profile. The limit applies to all users equally of course. The site was and is functioning as intended. Our offer of a partial refund in switching to 1 month still stands for the next 3 days. The user also continues to use his...

paid privileges as recently as today.

Unless you are a paid member, you cannot access paid messages. You are not a paid member. We kindly suggest you find another site to use.

Sorry to hear of this concern. However, we do not have any 3 free day trials of paid privileges and we never have. No one ever puts in a credit card on our site unless they want to confirm payment. We never ask for a payment card unless you are going to pay immediately and confirm. That is the only...

way to use paid privileges.We have screenshots of [redacted]'s payment and confirmation as well as the terms and confirmation of payment she agreed to,  none of which mention any sort of free trial whatsoever since, again, we never offer that. Again, no one ever puts in a credit card on our site unless they want to confirm payment.As a courtesy, we will extend this user a partial refund and switch her to a 1 month plan, refunding her the difference.

You previously removed your profile. It is not possible to remove your profile accidentally. To do so, you clicked two times to confirm after we informed you that by you confirming to us that you want your profile removed, your profile info would be deleted from our searchable database and any time...

remaining would be forfeited. You agreed to this and completely deleted your profile. Unfortunately, as we told you before you confirmed removal, this process cannot be reversed.In some cases, you may be able to retrieve the photo and written section of your profile and start over again. If you want to do this and are having difficulty doing so, please delete all FarmersOnly.com cookies from your browser and restart your browser. (If you are on a phone, please restart the phone, too. If you are on a desktop, you can also try accessing the site from a different browser.)If you continue to have issues, please let us know right away.

I have reviewed the response made by the business in reference to complaint ID 12388879, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
It is more than clear that Farmers Only can't seem to keep their story straight. My previous reply clearly show's the corrupt nature of Farmers Only. I would encourage the Revdex.com to review the previous complaint, which clearly shows that Farmers Only is clearly lying. I also would like to see the proof that I had been using the site. I did go on initially to get a hold of a member, which I did and did not go back onto the site until after THEY EMAILED ME, AND CLAIMED TO OF DELETED MY ACCOUNT.  I did go on and speak to another member after they told me they deleted my account. I was surprised my account was still open. See previous attachments. While on the site speaking with the member, they blocked my access to my account because they saw me on. At that time, they still had not reimbursed me for the month, so my account should of still been active but they blocked my access to my email. The refund didn't come in until after they blocked me. Again, here they claimed they deleted my account [redacted], Aug 4, 1:31 PM:[redacted]We received your request to cancel your subscription and have processed that for you immediately. This email confirms that you will not be charged again.If you are one of the 1000s of people who have met someone special on FarmersOnly this week, please keep us posted and share your story with us by opening up a success story ticket.If you wish to either hide or remove your profile, please see our FAQ for instructions on how to do so.[FC32]Here is my reply to them when they blocked me while online talking to a member. ** [redacted]Aug 5to supportI am glad you just deactivated my account and I have this on file along with when I copy and pasted the original 30 day payment. I didn't check off that you could keep charging my account. So, seeing how you charged me for this month and I have record of this....The FTC will be notified. [redacted]And here is my complaint in regards to my daughters account in which she sent hundreds of emails to Farmers Only to get her password to delete the account. The account as far as I know has been deleted, but I cant verify that for sure as I have deleted my account with them. ** [redacted]Aug 5to supportI am glad you just deactivated my account and I have this on file along with when I copy and pasted the original 30 day payment. I didn't check off that you could keep charging my account. So, seeing how you charged me for this month and I have record of this....The FTC will be notified. [redacted]Here is Farmers Only reply to deleting my daughters account.[redacted], Aug 6, 10:26 AM:Thank you for reporting that profile to us.Always let us know what else we can do better to help you find your match on FarmersOnly!FarmersOnly.com Customer Support They reimbursed me one month, deleted my access to my account before I was refunded. Lie, cheat, steal. They do not reply to hundreds of emails in regards to my daughters account, who is a minor and cant keep their story straight. I want the other month refunded to me. I ask for proof where I had been using the account. 
 08/06/2015[redacted]   $21.95

You removed your profile. It is not possible to remove your profile accidentally. To do so, you clicked two times to confirm after we informed you that by you confirming to us that you want your profile removed, your profile info would be deleted from our searchable database and any time remaining...

would be forfeited. You agreed to this and completely deleted your profile. Unfortunately, as we told you before you confirmed removal, this process cannot be reversed. So, in reference to the terms of use, you did not merely cancel your subscription. You deleted your profile and thereby confirmed (twice) that you wanted everything deleted and forfeited any remaining time.

You removed your profile and confirmed doing so. This was no accident. However, I see you did confuse yourself by opening two accounts. As a courtesy, we will add back premium time to your account. However, if you remove this profile again, we cannot extend the courtesy a second time.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I was contacted by them this is what they sent  I paid for three months I contacted them in regards to cancellation . I used the site for a week and did not want the service it has been cancelled and they are refusing to return my money . How can they legally keep money paid for three months . This is basically a scam I would like my money back for the unused months .
Please see our questions and comments to your Farmersonly.com request (#[redacted]) below. You can also add a comment by replying to this email.
 [redacted], May 30, 11:04 PM:You will not be charged again.
You sent out 24 paid messages. Everything is tracked and documented.
We tell you very specifically and clearly on the upgrade page, subscription management page, and our terms of use that once you upgrade there are no partial or pro-rated refunds and this is what you agreed to when purchasing as we must discourage users from taking advantage of us.
Instructions for removing profile and/or permanently unsubscribing from our service are as follows: To remove your profile, look under "Account Settings" on the lower left after you login. You will see a link for "Remove Profile" which you can use for deleting your profile and closing your account.
To hide your profile temporarily only, look under "My Profile" for the link to "Show/hide profile."
Always let us know what else we can do better to help you find your match on FarmersOnly!FarmersOnly.com Customer Support
 
[redacted], May 28, 7:00 PM:[redacted] has made the following support request:
I joined farmers.only.com a few days ago but am serious thinking about canceling my membership I paid for three months . How do I get a refund for the money I paid since I do not want the three month membership.
Username: [redacted]Email: [redacted]Phone: Question Type: refund_requestsAuthenticated: Yes[Premium] [desktop]
Thank you for being a member of our community!
Regards,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does...

not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
NOTE: FarmersOnly.com Owes me from June 2014 thru January 2015, not just for January.