Fidelity Investments

RE: Revdex.com Case ID #*** from *** ***To Whom It May Concern:Your organization forwarded to Fidelity a complaint from Ms*** ***, regarding access to her accounts.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in
this complaint directly to our customerAt her discretion, Ms*** may share the information we provide with your office.Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in usI hope this information has been helpful in confirming our intent to contact Ms*** directly.Sincerely,Fidelity Investments

Thank you for forwarding Ms***'s comments to us. We appreciate the opportunity to review the matter and will contact Ms*** directly to address her concerns. For privacy reasons, we are unable to post our response here for public viewing.Thank you, Joe R***Director of
ClaimsNational Auto Care

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
Regards,
*** ***

RE: Revdex.com Case ID #*** from *** *** To Whom It May Concern:Fidelity received the additional correspondence for *** *** concerning contract disputesWe are currently researching the issue and will respond directly to the client once the research is complete, per our privacy policy.At Mr***’ discretion, he may share the response with you.Sincerely,Fidelity Investments

RE: Revdex.com Case ID #*** from *** ***To Whom It May Concern: Your organization forwarded to Fidelity a complaint from *** ***, regarding billing or collection issues.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in
this complaint directly to our customerAt her discretion, Ms*** may share the information we provide with your office. Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in usI hope this information has been helpful in confirming our intent to contact Ms*** directly.Sincerely,Fidelity InvestmentsClearing, custody or other brokerage services provided by National Financial Services LLC or Fidelity Brokerage Services LLC, Members NYSE, SIPC

Thank you for forwarding Ms***'s comments to us. We appreciate the opportunity to review the matter and will contact Ms*** directly to address her concerns. For privacy reasons, we are unable to post our response for public viewing
Thank you,
Joe R***
Director of Claims
National
Auto Care

I am rejecting this response because: Please notice payment was submitted on same date as inspection with days and miles from inspectionPayment was flagged as fraud and processed next dayOnce again this business lacks ethics

Thank you forwarding Ms***'s comments to us. We appreciate the opportunity to review the matter and will contact Ms*** directly to address her concerns.For privacy reasons, we are unable to post our response here for public viewing. Thank you, Joe R***Director of
ClaimsNational Auto Care

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
Regards,
*** *** I need Fidelity to stop the loan payments and in writing that the payments will stop, and to reimbursed for the payments that should not of occured since March of this year!!

Dear Ms***,
Thank you for forwarding Ms***'s comments to us. We appreciate the opportunity to review the matter and will contact Ms*** directly to address her concerns. For privacy reasons, we are unable to post our response here for public viewing
Thank you,
Joe R***
Director of Claims
National Auto Care

Dear *** ***, Thank you for forwarding Mr***'s comments to us. We appreciate the opportunity to review the matter and will contact *** *** directly to address his concerns. For privacy reasons, we are unable to post our response here for public viewing.Thank
you, *** ***
*** ** ***
*** *** ***

Thank you for forwarding Mr***'s comments to us. We appreciate the opportunity to review the matter and will contact Mr*** directly to address his concerns. For privacy reasons, we are unable to post our response here for public viewing
Thank
you,
Joe R
Director of Claims
National Auto Care

RE: Revdex.com Case ID #*** from *** ***To Whom It May Concern:Your organization forwarded to Fidelity a complaint from *** ***, regarding refund or exchange issues.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint
directly to our customerAt his discretion, Mr*** may share the information we provide with your office.Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in usI hope this information has been helpful in confirming our intent to contact Mr*** directly.Sincerely,Fidelity Investments

Dear Mr***,I cannot locate a contract for the vehicle listed in this complaint under the name of the person on this complaint.I will need either the Contract #, the VIN #, or the correct name of the person on the contract to be able to locate this contract and properly respond to this
complaint.Thank you,Joe R***

RE: Revdex.com Case ID #*** from *** *** To Whom It May Concern:Fidelity received the additional correspondence for *** *** concerning customer service issuesWe are currently researching the issue and will respond directly to the client once the research is complete, per our privacy policy.At Ms***’ discretion, she may share the response with you.Sincerely,Fidelity Investments

I have spoken to the business and the supervisor made no changes to the companies standings and I would like to reopen my complaint or file a newPlease email me back with instructions, thank you

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
I have not been contacted by the business in any way to get this resolvedThey say that they have sent me a response but I have not been contacted by them in any wayBad service
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***.
Fidelity Investment / Plan had released documents or records to my ex-wife *** ***, or *** ***, without my consentPlease contact me ASAP to resolve or address it
Regards,
*** ***

The business still has not responded to us on this issue or provided the transcripts of all the phone calls we requested where we were given misinformation regarding margin callsWe are disputing all of the liquidations or for sales done by Fidelity that resulted in lossesWe would like a refund of all of those losses because of their negligence.
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
Regards,
*** ***