This company had been amazing. I have been dealing with them for a year now and every product I have ordered has been top notch in quality and exactly what the description was on the site. This year I used the personal shopper part of the site for tires for my wife's car and let me tell you it was easy and extremely fast. Tires were delivered the very next day. Today I spoke with Angela to pay off a few of my prior leases to open up some more spending power for the holiday. She was very pleasant and took care of what I asked in a very timely Manor.
I am so happy that I found Flexshopper. They have a brilliant business idea, and I wish I had thought of it first. My family and I just moved into a new home, and we needed new furniture. I found a set that I LOVED on [redacted] that was a bit more costly than my immediate budget would allow, but I could not wait to save because there was no place to sit in my living room. I found Flexshopper while looking for local rent-to-own stores and I was able to get the set I wanted from [redacted] through this company and in the long run it is saving me a ton of money over a local rent-to-own store. The payment requirement is weekly. It is a set payment every week for one year and is automatically deducted from my checking account. The only thing I found to be odd is that it is supposed to be debited on Friday, but it doesn't actually post to my account until the following Tuesday usually. At any rate, no complaints here. This is a great service for those of us living on a budget that want to have decent things in our homes.
I found flexshopper while doing a Google search for a a similar company that was an advertisement on my facebook page. I looked at a number of other sites, and flexshopper had the best deals for the product I was looking for(PlayStation 4). I submitted my information for credit approval and was given a credit line that was more than enough for the PS4. I placed an order for it. I didn't receive a tracking number by email or phone call, even though It showed on their page that it had been shipped. I then saw on the site that a payment was scheduled for the upcoming Friday, even though on their website it stated that the first week was free. I contacted them for the tracking number and about the payment. I received a response withing a few hours with the tracking number, and that I should disregard the message on my account about payment. I received the PS4 on the date the tracking number specified. The package was shipped from [redacted]. I had done research on this company before hand, so I knew I would be receiving it from a secondary seller. I did receive the first week payment for free, although, I only had the PS4 for 3 days. My first payment didn't come out of my account until the following Friday. Overall, my experience has been a good one. They're a new company, and I can forgive them as they work out the kinks in their business model. I couldn't have afforded this item straight up, and They are way cheaper than [redacted]. I would recommend them to anyone, and would do business with them again. Just a heads up to anyone considering them as a place to purchase. Email them in a day or so after purchase to get the tracking number. I don't think I would have gotten one if I didn't. Hopefully they'll change this in the future.
I wanted to share my experience as a customer because I have been so pleased with their service and customer service assistance when needed. I have purchased numerous items and have been very happy with the purchase and delivery. Our refridgerator had given out right before Thanksgiving last year. I was having a large family Thanksgiving gathering and was frantic as to how to purchase a new refridgerator so quickly. Flexshopper had the product I wanted and I ordered it . My fear was not having a refridgerator for Thanksgiving. I called customer service and they reassured me our appliance would be delivered promptly. I then reached out to the delivery service and I was again reassured the refridgerator would be to us on time. It was delivered before Thanksgiving and what a fabulous Thanksgiving we had!
I recently called customer service for some help in regard to early payoff process and was assisted by a very helpful representative, Jair B. What a pleasure to speak with a pleasant representative and have all my questions answered!
Flexshopper is a wonderful service for customers for various reasons. They offer payment options that can be beneficial for many customers. Thank you flexshopper for offering these options and helping clients obtain purchases when it may be difficult to do so with the conventional purchase process.
Re: Personal Shopper Representative, Gilbette "Gi Gi" F
Dear Flex-shopper Corporate Head-Quarters:
Often we are alerted of our shortcomings by complaints; not often enough for outstanding performances with positive words of recognition and encouragement. I have witnessed customer service on an executive level from one of your very own team members, Ms. Gilbette F[redacted]. Gi Gi has presented customer service with excellence! Today, May 28, 2016 was my first experience doing business with Flex Shopper, or even utilizing a Personal Shopper; it was indeed a great experience! After receiving my Flex Shopper online order confirmation, I noticed that one of the major items entered, had been left off the order. After being transferred to Gi Gi, she immediately took the time to address the additional anomalies needed and resubmitted the revisions to my attention for a final review. Considering I had a spending limit and needed to remain within the spending budget, making the necessary adjustments was a time-consuming procedure. Nevertheless, Gi Gi remained high-in-spirit with the most pleasant personality throughout the entire process. She politely reviewed each item that was shown from an outside Vendors website and made sure that the correct item (model) numbers were entered and matched the previous order. In addition, Gi Gi even made sure that the items remained at the most affordable rate! It is just as important that we as customer, continue a positive tradition by taking the time to inform corporate level management, regarding professional customer service being presented by those representing the corporation's forefront. Great customer service is such a positive incentive to incorporate when accommodating convenience, low prices and quality products. Customer Service at its best is what generates repeated customers! Please share on my behalf, recognition of customer service at its best, by observing with your corporate staff, management and entire organization, the outstanding performance by Gi Gi F[redacted]. When it comes to promoting your employees from within and making decisions for merit increases, exceptional outstanding performances such as Gi Gi's, should be recognized and taken into great consideration. I am submitting this review through the Revdex.com (Revdex.com) website, in hopes that it will reach the Flex-shopper Headquarters and beyond. Thank you in advance for your kind assistance with this matter and continue to represent excellence!
I had no problems getting approved and ordering my computer. I received it in no time at all! it was brand new and in the original box. I am returning it to them and there was not an issue doing so. they are fast and friendly and I will order from them again when I need to...
Great company and awesome employees (that you can actually understand)! always a plus in my book
Today I was speaking with Mel in the billing department at flexshopper this man went out of his way for me that was the best manners I have heard in a long time.that place is great.
I had the pleasure to chat with Julia about a few concerns that I had. She answered my questions with professionalism and confidence. I enjoyed chatting with her and look forward to chatting with her again.
CSR's were fantastic... Jazmine R especially....really felt hopeless with the personal shopper however after I read my emails containing summaries of items.. I was ping;ed by a rep .. I pm'd the rep my issues, and as I was searching for the order.. Jazmine R called, cancelled my order, helped me with the new one, checked availability and poof everything was done. Professional, completed order in a timely fashion , competent. Kudos good job Flexshopper
I was in search for an item and Emily S. went beyond her way to complete my order, let me explain. Simply I could of request an order online and waited the 24 hours and/or Emily had the choice to tell me that I can request it online and wait the 24 hours, BUT she took her time and went out of her way and 1. Found the item, 2. Retrieve the item and 3. Ordered the item for me all within a 13 minute conversation. I believe that we all have CHOICES in our live and we live with the choices we make, Emily S. made the choice to take her time and help me instead of taking the easy way out and directing me some where.
The service was excellent she told me what I needed to very good
This company had been amazing. I have been dealing with them for a year now and every product I have ordered has been top notch in quality and exactly what the description was on the site. This year I used the personal shopper part of the site for tires for my wife's car and let me tell you it was easy and extremely fast. Tires were delivered the very next day. Today I spoke with Angela to pay off a few of my prior leases to open up some more spending power for the holiday. She was very pleasant and took care of what I asked in a very timely Manor.
I am so happy that I found Flexshopper. They have a brilliant business idea, and I wish I had thought of it first. My family and I just moved into a new home, and we needed new furniture. I found a set that I LOVED on [redacted] that was a bit more costly than my immediate budget would allow, but I could not wait to save because there was no place to sit in my living room. I found Flexshopper while looking for local rent-to-own stores and I was able to get the set I wanted from [redacted] through this company and in the long run it is saving me a ton of money over a local rent-to-own store. The payment requirement is weekly. It is a set payment every week for one year and is automatically deducted from my checking account. The only thing I found to be odd is that it is supposed to be debited on Friday, but it doesn't actually post to my account until the following Tuesday usually. At any rate, no complaints here. This is a great service for those of us living on a budget that want to have decent things in our homes.
I found flexshopper while doing a Google search for a a similar company that was an advertisement on my facebook page. I looked at a number of other sites, and flexshopper had the best deals for the product I was looking for(PlayStation 4). I submitted my information for credit approval and was given a credit line that was more than enough for the PS4. I placed an order for it. I didn't receive a tracking number by email or phone call, even though It showed on their page that it had been shipped. I then saw on the site that a payment was scheduled for the upcoming Friday, even though on their website it stated that the first week was free. I contacted them for the tracking number and about the payment. I received a response withing a few hours with the tracking number, and that I should disregard the message on my account about payment. I received the PS4 on the date the tracking number specified. The package was shipped from [redacted]. I had done research on this company before hand, so I knew I would be receiving it from a secondary seller. I did receive the first week payment for free, although, I only had the PS4 for 3 days. My first payment didn't come out of my account until the following Friday. Overall, my experience has been a good one. They're a new company, and I can forgive them as they work out the kinks in their business model. I couldn't have afforded this item straight up, and They are way cheaper than [redacted]. I would recommend them to anyone, and would do business with them again. Just a heads up to anyone considering them as a place to purchase. Email them in a day or so after purchase to get the tracking number. I don't think I would have gotten one if I didn't. Hopefully they'll change this in the future.
I wanted to share my experience as a customer because I have been so pleased with their service and customer service assistance when needed. I have purchased numerous items and have been very happy with the purchase and delivery. Our refridgerator had given out right before Thanksgiving last year. I was having a large family Thanksgiving gathering and was frantic as to how to purchase a new refridgerator so quickly. Flexshopper had the product I wanted and I ordered it . My fear was not having a refridgerator for Thanksgiving. I called customer service and they reassured me our appliance would be delivered promptly. I then reached out to the delivery service and I was again reassured the refridgerator would be to us on time. It was delivered before Thanksgiving and what a fabulous Thanksgiving we had!
I recently called customer service for some help in regard to early payoff process and was assisted by a very helpful representative, Jair B. What a pleasure to speak with a pleasant representative and have all my questions answered!
Flexshopper is a wonderful service for customers for various reasons. They offer payment options that can be beneficial for many customers. Thank you flexshopper for offering these options and helping clients obtain purchases when it may be difficult to do so with the conventional purchase process.
Shawna the representative was a very pleasant and helpful representative.
May 28, 2016
Dear Flex-shopper
Re: Personal Shopper Representative, Gilbette "Gi Gi" F
Dear Flex-shopper Corporate Head-Quarters:
Often we are alerted of our shortcomings by complaints; not often enough for outstanding performances with positive words of recognition and encouragement. I have witnessed customer service on an executive level from one of your very own team members, Ms. Gilbette F[redacted]. Gi Gi has presented customer service with excellence! Today, May 28, 2016 was my first experience doing business with Flex Shopper, or even utilizing a Personal Shopper; it was indeed a great experience! After receiving my Flex Shopper online order confirmation, I noticed that one of the major items entered, had been left off the order. After being transferred to Gi Gi, she immediately took the time to address the additional anomalies needed and resubmitted the revisions to my attention for a final review. Considering I had a spending limit and needed to remain within the spending budget, making the necessary adjustments was a time-consuming procedure. Nevertheless, Gi Gi remained high-in-spirit with the most pleasant personality throughout the entire process. She politely reviewed each item that was shown from an outside Vendors website and made sure that the correct item (model) numbers were entered and matched the previous order. In addition, Gi Gi even made sure that the items remained at the most affordable rate! It is just as important that we as customer, continue a positive tradition by taking the time to inform corporate level management, regarding professional customer service being presented by those representing the corporation's forefront. Great customer service is such a positive incentive to incorporate when accommodating convenience, low prices and quality products. Customer Service at its best is what generates repeated customers! Please share on my behalf, recognition of customer service at its best, by observing with your corporate staff, management and entire organization, the outstanding performance by Gi Gi F[redacted]. When it comes to promoting your employees from within and making decisions for merit increases, exceptional outstanding performances such as Gi Gi's, should be recognized and taken into great consideration. I am submitting this review through the Revdex.com (Revdex.com) website, in hopes that it will reach the Flex-shopper Headquarters and beyond. Thank you in advance for your kind assistance with this matter and continue to represent excellence!
Best regards,
[redacted] H.
Grapevine, TX
I had no problems getting approved and ordering my computer. I received it in no time at all! it was brand new and in the original box. I am returning it to them and there was not an issue doing so. they are fast and friendly and I will order from them again when I need to...
Great company and awesome employees (that you can actually understand)! always a plus in my book
I called to ask a question about payment plan and Jair B. was very helpful and friendly. He answered my question in a timely manner !!!
I think this is an incredible site so many name brand items and customer service is great thanks Bree H for all your help it was greatly appreciated
Today I was speaking with Mel in the billing department at flexshopper this man went out of his way for me that was the best manners I have heard in a long time.that place is great.
Bree H. was excellent coustmer services help tp me.
Thanks again Ms.Bree...
I had the pleasure to chat with Julia about a few concerns that I had. She answered my questions with professionalism and confidence. I enjoyed chatting with her and look forward to chatting with her again.
great informative and very well mannered. would talk to her every time if I could.
JB was very helpful with my account and his manager needs to be thanked as well. Great customer service.
CSR's were fantastic... Jazmine R especially....really felt hopeless with the personal shopper however after I read my emails containing summaries of items.. I was ping;ed by a rep .. I pm'd the rep my issues, and as I was searching for the order.. Jazmine R called, cancelled my order, helped me with the new one, checked availability and poof everything was done. Professional, completed order in a timely fashion , competent. Kudos good job Flexshopper
I was in search for an item and Emily S. went beyond her way to complete my order, let me explain. Simply I could of request an order online and waited the 24 hours and/or Emily had the choice to tell me that I can request it online and wait the 24 hours, BUT she took her time and went out of her way and 1. Found the item, 2. Retrieve the item and 3. Ordered the item for me all within a 13 minute conversation. I believe that we all have CHOICES in our live and we live with the choices we make, Emily S. made the choice to take her time and help me instead of taking the easy way out and directing me some where.
Now that is customer service.
Mel R. was very patient confident and truly pleasurable concerning my issues today and highly professional.
Jair B of FlexShopper was exellent. I called had an issue and he resolved it right away.
he was very good and knowlegable.
thanks Jair B.
The sales person I spoke to was helpful and friendly and answered all my questions.