Genz-Ryan Plumbing & Heating Company, Inc.

I called Genz-Ryan asking for maintenance on my residential water heater. Dave [redacted] arrived at the appointed time and immediately undertook to drain the tank and inspect its interior with a camera instrument. Finding no problems, I told him about another plumbing problem where warm water was exiting my cold water faucets. He immediately knew the source of the problem and undertook to replace shower blending valves that had failed. The work was professionally done in short order. The price was what I expected to pay.
Dave was very pleasant. He answered all my questions. I would recommend Genz- Ryan Plumbing to others.

Responsive service call time. Knowledgeable technician (Richie [redacted]) was able to diagnose problem and offered several options for repair of A/C system. Fixed it, and our house cooled down once again.

Great service, prompt, communicative, courteous. High quality workmanship, works good, looks good.

David [redacted] is an outstanding to asset to the Genz-Ryan Family. He is an excellent plumber and technician. He has been to our home several times and we continually ask for him, when we need work done by the Genz-Ryan. David is punctual, smart, congenial, honest, and can immediately diagnose any plumbing/air conditioner problem that we may have. We highly recommend David and Genz-Ryan.
Mary and Gene

Great tune-up service! Steve M was professional, knowledgeable, and punctual. We have been using Genz Ryan (hooking up a dryer, air conditioning tune up, fixing a furnace fan, and heating tune up) for the last 4-5 years. We love the company!

Recently in August, Jeremy R. came to my home to help to help service and replace my outdated air conditioner unit that developed a Freon leak. Jeremy was informative and courteous as walk me through my options that agreed with my budgetary needs. The installation was scheduled and the crew that arrived to replace the old unit did a great job. I have been a Genz-Ryan customer for a few years now and find them dependable and reliable. Thank you.

Great company - technician (Mike) came out for a check up and was fast and efficient. He answered all our questions. Will do business with them again.

Noah [redacted] from Genz-Ryan Plumbing & Heating was our technician for our service check up. He did a great job. He was friendly, informative, knowledgeable, and very helpful. I hope Noah is our tech in the future and I would recomend him to anyone.

I had an old water heater that had stopped heating water. Joel P. Came out to assess the situation. He gave me several options including both repair and replacement options and answered all of my questions knowledgeably and without any hard sale techniques. I ended up replacing my water heater which was replaced same day. Joel was great! I would definitely use Genz-Ryan again. In fact, I'm planning to use them later this year for a boiler tune-up and safety inspection.

Genz-Ryan's customer service was excellent. They were very pleasant and called to remind and confirm me of my appointment. The service technician, Chad, was very cheerful, knowledgeable and helpful in giving me options for replacement of my aging system.

I worked with Mike B. today from Genz-Ryan on our annual fall tune-up for our furnace. Simple and nice experience today. Mike did a full analysis of the furnace and made a recommendation on something that needed to be addressed and we did do exactly that.

Very professional, clear and nice.

We are very pleased with the service we received from Genz-Ryan, especially the tech [redacted] M. From the estimate for the service required to the installation, it couldn't have gone any better, except for one item. I think the permit to do the work should have been picked up at the city office on the day of the install, instead of waiting for the city to mail the permit. By the way, that did not happen and the permit was finally hand delivered. [redacted] went above what was required to get the install finished.

Noah F. called in advance to let us know when he was coming, and then showed up on time. Very friendly but more importantly, very knowledgeable about our geothermal system and furnace. Took the time to explain and answer all our questions. Even did some research for us to find the answers to a couple of our questions. Even though it was late in the day he never made us feel like he was in a hurry to get going. Very thorough.

For a few days our furnace would have failed starts when the thermostat called for heat. With cold weather soon approaching, I knew I needed a professional to check the furnace to be ready for winter. I had fired my old Heating and Air Conditioning provider due to poor service and excess costs, but I remembered seeing some Genz-Ryan television commercials recently on television so I asked my wife to call them.
Genz-Ryan was quick to answer our call for service, less than 24 hours. The Service Tech was Jeremy [redacted]. Jeremy was very professional and efficient. He fixed the issue and gave us some pointers that will prevent a reoccurrence of the problem.
I am sold on Genz-Ryan Plumbing and Heating. Their quick response and timely advice have earned them my business. It's Genz-Ryan Plumbing and heating from now on for my plumbing and heating needs. Mike [redacted]

Two Genz-Ryan professionals inspected our furnace and air conditioning unit today and did a terrific job. They were polite, engaging, quick and efficient. They explained the results of their inspection and offered various options regarding a solution. Everything was back to 100% in no time. I highly recommend Genz-Ryan.

The service technician, Tom, was prompt, thorough, neat, and pleasant in carrying out his work.

We are quite satisfied with the work and the techs who assisted us. I was also surprised by the cost of the parts. But, since I had not been involved with anything in the plumbing and heating industry for many years, I guess that's inflation. Overall a positive experience!

Brian [redacted] was exceptional. He was very personable, explained several options for the work to be done, then cheerfully allowed me to modify the options to the one that I preferred. The work was extensive covering several days and he worked long hours to get it done as quickly as possible, while making sure that the work was done with the highest quality. I couldn't be more pleased with the results, and would highly recommend him and Genz-Ryan.

I requested a plumber to come and secure our pedestal sink and stand firmly to the wall, and to repair the leak the sink had in its connection to the wall and Dave Brown was the Service Technician they sent to my home. HE WENT ABOVE AND BEYOND! He is BY FAR, the best, most knowledgable, and most courteous "plumber" I have ever had in my home. From this day forward I will request Dave when I require any plumbing work to be completed in my home. THANK YOU DAVE [redacted] for all the time you took to complete my project in a professional manner!!

Johnny was very helpful and professional. He took his time and had good suggestions to improve the heating/cooling systems.