Gift Card Spread

Hi [redacted],We're sorry this did not meet your expectations. We do advertise that we try to deliver e-codes within 1 business day and in your case this was done within 1 business day too.However, since we did not get any email from you about the issue we were unable to recognize that you were no...

longer interested in this card.We have taken care of this issue with a refund from our end and you should be able to see that refund reflect back on your payment method in 2-3 business day. If you have any further questions, please do not hesitate to contact us. We appreciate your business and look forward to serving you again.

Hi team, we would really be glad to help customer within our scope, however if you check our policy we cover products sold for 60 days.  this card of [redacted] was bought 01st dec 2015. we have a 60 day cover considering the card will be redeemed for full amount within that period and if...

customer run's into any kind of issues we can investigate the same. however beyond that period if customer chooses to keep the card and not redeem it then its out of our scope to even investigate the matter. Thank you Gift card spread Dec 01Dec 01Dec 01

Both the orders were refunded on 11/18/2016 which is 48 hours after it was bought to our notice. We apologize for the delay in hearing from us. Kindly request you to give us another go.We assure to provide exceptional response and delivery time .Best,[redacted]Customer Success Manager.

Your request for refund was initiated with us 6 months after being sold to you. Unfortunately we regret to inform you that since this order is beyond the 60 day return policy as listed on the terms on our website we would not be able to honor your refund.  Due to the secondary nature of the...

gift cards, we get out cards from third party sellers, (not the merchant directly). While this enables us to sell them at a discount, there's always a small chance that an issue may arise with them. Even though we always verify the balance before listing the cards, there's no way for us to determine that there may an issue with this card in future. That's where our 60 day money back guarantee come in place. As long as you report an issue to us within 60 days of purchase, we will promptly take care of it for you.Best[redacted]Customer Success Manager

Complaint: [redacted]
I am rejecting this response because: The gift card was electronic gift card. If you said I am the only one you sold the card to I should be the only one that has the card info and able to use it. The fact that the card was withdrawn 2 days before the guarantee period ended make me curious that who would use that. Only GC spread know the policy. I know that I never use a dime on the card. I still insist to get my money back. I will also leave negative feedback on every social media GC spread is on because this is a crime and I don't want anyone experience the same I did.
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because:
I want my money back
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Thank you so much for helping me resolved this matter!
Sincerely,
[redacted]

After receiving the sellers valid ID proof. a check was sent to him on the address provided by him and he should receive the check within 4 to 7 business days.

Hi Team, Our customer [redacted] has already disputed the same with her credit card issuer and we have received a chargeback, also the card was redeemed after we delivered it to [redacted]. However since there is chargeback initiated by [redacted] we will have to go through the procedure of...

the same. unless she chooses to reverse the same and send us email confirmation about it. thanking youGift card spread

Hi team, this order is already refunded . I request you to close the complaint. thanks [redacted] gift card spread

Hello team,  i hope we understand that websites have some user policy record for customers to refer to. And customers are expected to refer to it as responsible individuals and also understand them. as far as the gift card goes, it had full balance when it was sold. however keeping it aside for months and not using it is not the idea here . we cant afford to give life long cover on products. requesting you again to close the complaint. thanks [redacted] gift card spread

Dear [redacted],
Our most sincere apologies for the issue. Your transaction has been refunded in full and you should be able to see the refund reflect back on your payment method in about 3 business days.
If there's anything else we may assist with, please do not hesitate to contact us via email...

at: [email protected]

Hi team, the order in question is paid and resolved... request you to close the complaint.. thanks [redacted] gift card spread

Hi [redacted], Thank you very much for taking the time to talk to us and help us resolve this for you.Customer is our #1 priority and we hope you are satisfied with the resolution.If there's anything we can assist you with, please do not hesitate to contact us.We truly appreciate your business and...

look forward to serving your again.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because:
Sincerely,
George Angermeir

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Although I reject any accusations of verbal or other abuse against your company or its agents.  You should never treat...

someone as you did me and shouldn't make it so difficult for your customers to get the refunds they deserve!  
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because:Problem is not solved yet.
Sincerely,
[redacted]

HI [redacted], Thank you so very much for taking the time to work this out with us.We're glad we could help resolve this issue for you. We do appreciate your business and look forward to serving you again.