Gift Card Spread

HI [redacted], Thank you so very much for taking the time to work this out with us.We're glad we could help resolve this issue for you. We do appreciate your business and look forward to serving you again.

Dear [redacted], This gift card refund has been processed back to your account. Our most sincere apologies for your trouble.

Complaint: [redacted]
I am rejecting this response because: There is nothing on my sales receipt that stats there a limited time to use the card. The company should have known that the amount on the card was bogus. They sold a fraudulent product knowing it was not worth what was advertised showing that they are either an extremely incompetent  company or a crooked  one. Either way, they should not be in business and allowed to cheat other customers. I will be spreading that message in all the ways I can.   
Sincerely,
[redacted]

Dear [redacted], We were able to look into this issue for you and this dispute was settled in your favor.Your refund in the amount of $474.90 has been processed back your credit card and should reflect back typically in 2-3 business days.We apologize for the inconvenience caused.

Hi Kimberly,The process of finding the card did take time as USPS inquiry takes 7 to 10 business days. We are glad to inform you that your account has been credited with the full amount. Thank you.

Complaint: [redacted]
I am rejecting this response because:I demand the company deliver on the goods that was promised...

which is a PF Chang or general merchandise giftcard equivalent to $100.  I ask the Revdex.com to strongly consider taking the action I requested in my earlier response.  This business is unethical.  First they blatantly lied and said I agreed to a refund.  Then they say they informed me that they only give refunds.  I am pretty sure they are obligated to sell what they promised and since they still sell $100 PF Changs gift cards I am demanding a $100 PF Chang gift card as originally promised or a general purchase (as cash) giftcard of the same value.  I also want to fully pursue the matter that they are selling fraudulent products (gift cards with no value) since in the voice recording the manager assured that giftcard spread checks the value of all cards before selling them. This admission of the manager reveals that giftcard spread was aware the card was empty prior to selling it to me.   My demand for restitution is as follows:  $100 PF Changs giftcard (or a general purchase giftcard valued at $100) as offered and promised, Full disclosure of the fraudulent and unethical acts of the company to include the lie they attempted to tell the Revdex.com to cover their fraudulent acts (Please remember I have a fully disclosed recording to prove that the company attempted to mislead the Revdex.com in what they actually did)  A Revdex.com report and rating to accurately describe the unethical business practice of the company.  Any information necessary to pursue further action for damages and loss including but not limited to a possible class action lawsuit and consideration that this business lose their licence.   I will consider not pursuing legal action if giftcard spread sends a working $100 PF Chang or general cash gift card and promises to never sell an empty, fraudulent or otherwise unusable giftcard to anyone again.  This means I would ask that they NEVER again accept money for a card they cannot redeem.
Sincerely,
Nikki [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. A day after I submitted the complaint I did receive payment promptly. Thank you for the help.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11995517, and find that this resolution is satisfactory to me.
Sincerely,
Megan [redacted]

Hi Team,Our sincere apologies for any inconvenience caused to ** ... however we had informed the order was cancelled due to security reasons and we cant disclose the method or parameters based on which every order is measured and processed.Be rest assured these security requirements are only in...

place to protect our customers and thats our priority. ThanksGift card spread

Hi [redacted], your refund for the 2 cards was processed back on 2/18/2016 and should already show back on your credit card.If there's anything else we may assist in, please do not hesitate to contact us.We appreciate your business and look forward to serving you again.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

We cancelled this order on 12th.

You have been paid the amount we had agreed on $89.40 on 12/15/2016.Sincere apologies for the inconvenience caused. Let me assure you that we did not intend to steal your gift card information and that there was a genuine miscommunication between the [redacted] Merchant and us which is why we were...

under the wrong impression and delayed payment.We value Sellers and the inventory provided and would not resort to any malpractice since the business runs only if we have you on board.Hope we have resolved any discrepancies. If there is anything you'd like to add please feel free to call and ask for me.Best,[redacted]Customer Success Manager

Hi,We received your inquiry for the payment for your order on the sept 12th and we informed you to kindly upload your credit card info and/or your valid ID proof on your account with us which is also stated in our FAQs. Your account name with us is a mere abbreviation as C M which would not be...

sufficient to process the payout. We did receive your email with your mailing address but we still have not received your valid Credit card info and ID proof due to which we are struggling to process your payment.

Dear [redacted], We are glad to inform you that we were able to investigate and honor a full refund for your Bo-[redacted] electronic gift card placed on 06/24/17 within 24 business hours of reporting a complaint. If you need any further assistance regarding this order please feel free to...

contact us. We also looked into the The [redacted] ** gift card in your order no BO- [redacted] which was was delivered to you electronically on 08/19/16 and as per the merchant, the gift card was redeemed for an online purchase on 10/16/16 which is much after you received and downloaded the vouchers.As a third party gift cards re-seller, we cover all issues and purchases for 60 days from your purchase as stated in our terms of use, and on our refund policy. This order is over 11 months old and is out of our protection policy, and mainly because the gift card in question was indeed redeemed months after delivery & download, we are unable to honor this claim. Thank you for taking the time to reach out to us. We appreciate your business.

Hello team, the payment for the order will be done today.  thanks [redacted] gift card spread

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because:I received an email offering me a price and no follow up for a month despite repeated emails to the company since I didn't receive payment for a month. I tried to use my [redacted] gift card for the full amount assuming that the company hadn't actually decided to pay me. I consider it theft that the company is taking $60 from me.
Sincerely,
[redacted] Gertner

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]