Global Warranty Group

Revdex.com: At this time, I have not been contacted by Global Warranty Group, LLC regarding complaint ID [redacted] Sincerely, [redacted] ***

we can do another redo and send out replacement phone but need one of the replacements back first I show we sent you a prepaid UPS label to use if you did not receive please call us at ###-###-#### to resend that label

Phone is on back order at this time we will advise when we get the phone in stock

Check# [redacted] for $was sent to customer on 2/*/

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved /> However, I have not received the cheque that the apparently sent out on March ***, therefore I would like to keep the complaint open to make sure I do in fact receive the cheque Thanks *** Sincerely, [redacted] ***

check # [redacted] for $sent 7/ [redacted] via USPS from out ** offices

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that the matter has been resolved However, no one should have to go through the steps I had to go through to get payment from this companyAfter various attempts of calling the company, I had no other option but to go to the Revdex.comThankfully, the company did respond to this complaint I wonder how many other people are still waiting on paymentsA simple search will say that many people are waiting months at a time for something that should be an easy fix I would not suggest anyone do business with them if the only way they handle their business is to be forced into payment Sincerely, [redacted] ***

check # [redacted] for $was sent out on

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved I have finally received a chq today; thank you for all your help J Sincerely, [redacted] ***

Revdex.com: At this time, I have not been contacted by Global Warranty Group, LLC regarding complaint ID [redacted] I have contacted them about the issue, and they continue to have no information to give me about the money /> Sincerely, [redacted]

check #***, ***, and [redacted] were all mailed from our [redacted] offices

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved I received the check from Global Warranty Group today Thank you for your help Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because After a few days of this "response" from GWG my check is still "being processed"In the time it took to write this letter they could have had my check in the mailIt's getting close to the 4th month and still no new informationI get the same response that my check is "being processed" and they say they will call me back within 48hrsI have heard that same line times from them with no return calls!! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

I have refunded $of the deductible back to the credit card Please allow 3-business days to see that reflect on your statement

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: This is the same response I have been receiving from the business with no progress being made for the past monthsThe response Global Warranty is giving me is generalized; when I contact their call centre the agents tell me that my claim has been processed (no such delay) and that literally all that has to be done is that a check needs to be written and sent out to me so I do not understand why they are responding by telling me that there is a delay in their claims processI have been more than patient but I believe that this response is not genuine and I will most likely be waiting a long time (if ever) before I get the check Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved I received the check yesterday Thank you so so much!!!!!! Sincerely, [redacted]

We apologize for the system issue that continued to charge you I have refunded all payments after the cancellation date of Please allow 3-business days to see those refunds I have also spoken with my IT team and they have assured me that your credit card information has been deleted from the system so you will not see these charges again

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] and have determined that my complaint has NOT been resolved because: 0in 10pt;">According to Global Warranty Group the Check was sent March **As of March [redacted] I still have not received the checkThis complaint will not be resolved until I physically receive the checkI would also like an explanation as to why it took over four months to process the claim and why I never received the call back I was promised In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

check # [redacted] for $mailed 3/*/

We shipped a replacement phone and it was delivered on 3.**Unfortunately our vendor did not ship an unlocked version of the phone as was ordered and we are unable to source and unlocked phone from our other vendorsCustomer agreed on 3.**to accept a check rather than a phoneCheck is in process and should be received within 4-business days Thank you,