Global Warranty Group

check # [redacted] for $sent out of our [redacted] offices

**called [redacted] back and let her know that we could either send the customer a new charger, replace the SIM card or process a redo through one of our Vendors - we will not do an in store redo at this time**

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, /> [redacted] ***

check # [redacted] for $sent via USPS from our [redacted] office

PO [redacted] was sent to your We R Wireless dealer to provide a brand new device and bill GWG due to our lack of inventory You can pick up your phone at the WE R Wireless location at [redacted] *** [redacted] or call them at ###-###-####

check # [redacted] for $was mailed on 2/*/

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I have waited the requested amount of days for my check and still have not received anything In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

check # [redacted] for $sent on

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, /> [redacted] I rec'd check today and will deposit tomorrow, hoping it does not bounce

check # [redacted] for $sent via USPS from our ** office

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] My complaint has not been resolved at all! I’ve been waiting patiently for exactly weeks today! months since you first promised me a $chequeGWG took my deductible and left me without a phone right before Christmas and I’m a student which is especially lowAfter this long, all I am asking for is the $cheque you promised me and I would like my $deductible in a cheque as wellI’ve been so patient talked so nicely to all your representatives when I call and they tell me the same escalation storyYou took my money with no intention to send me a chequeIt’s really not that fun hiring a lawyer and going through all that trouble which looks right about reasonable right now Please ship my two cheques In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

check # [redacted] for $sent on and I have refunded $of the deductible back to your credit card

shipped UPS [redacted]

Per the email and receipt provided by the customer the address provided at time of purchase is the address customer claims he has never lived atThis claim was deemed at fraud and will not be covered

Per the terms and conditions of the contract there is a $deductible which was discussed with the customer when the filed the claim on We attempted to process the deductible several times and each time it was declined The deductible was approved on and not the check can be processed

tracking [redacted] via UPS out for delivery today 2/ [redacted] and I have refunded the $deductible back to your credit card

Deductible was never paid on this claim [redacted] We have tried to run the card but it is declined each time so claim has not been submitted yet

check # [redacted] in the amount of $was mailed out on Tracking # [redacted]

Revdex.com: At this time, I have not been contacted by Global Warranty Group, LLC regarding complaint ID [redacted] Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: This is the same reply as I received each time I call the business that they are working on it Each phone call I made, the customer service agent had promised someone will get back to me within hours but no one ever had I would like some one to tell me the time when my claim will be settled, when I can expect my payment I want more information than just what I have been told before I filed the complaint with the Revdex.com Thank you *** In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]