Global Warranty Group

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

They gave me the exact same answer as before... that my claim is being looked at and reviewed and will be resolved.  I don't understand how hard it is to find a check and check the accounts to make sure that it was not cashed and re-issue a new one.  I don't feel this company has addressed my issue in any way.  All they did was skirt around the fact that they have taken almost 6 MONTHS to pay me for a replacement phone.  What is the statute of limitations on an insurance claim of this kind???  Exactly how long am I supposed to wait for them to organize themselves better???
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted] and have determined that my complaint has NOT been resolved because although I received the check...

in the mail today I have made numerous calls to this company in regard to this claim and I strongly feel they did not meet my son's agreement in replacing his phone and due to time limits in regard to settling this situation I sincerely doubt they will be helpful in the future. I am upset that Verizon chose a company such as this to represent insurance for their phones and has caused some doubt on my future purchases of Verizon phones as well since dealing with this company. I would like my son's $100 "sign on" contract fee back as well as the $75 we paid to get the phone replaced. Then, we will wash our hands of this company and no good will ever come from us using them again.
You may feel I'm being too harsh, but when a company offers a service, they should be timely #1, then they need to follow through with their agreements. I think if the check would have come a few months back I wouldn't be so sour toward this company, but I am and again due to the time it took to resolve.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
Consumer has not received the check.
Why don't you guys give us the chque about my phone until now?
Bieacuse of irresponsible of behavior of GWG and Rogers, I have suffered without cellphone since February, as much as 5months.
Please Please! I am expecting to get reparation as soon as possible.
?
Sincerely,
[redacted]

Revdex.com:
At this time, I have not been contacted by Global Warranty Group, LLC regarding complaint ID [redacted].
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
 
There are 2 claims by myself and my boyfriend for 2 different phones through this company. One for a claim from December **, 2013 (samsung galaxay S3) offered a check for $578 on December **, 2013, which I accepted. Have been waiting ever since for that check. The check has not come and it has been escalated and not dealt with to my satisfaction. Have not been able to replace the first phone because of it.
 
Now there is a second claim (the one to which they are referring to) for a samsung Galaxy S4, and a check was offered (as stated by GWB) for $700 and I accepted it (albeit unwillingly) as the first check has not come yet from December 2013.
 
I should be receiving a check from over 2-1/2 months ago for $578 (to which there was no mention) and another check that was just offered last week (February **, 2014) in the amount of $700.
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Check # [redacted] issued as of 2/**/14 in the amount of
$625.00

I have reinstated your contract so you can call in and file a claim now.

check #[redacted] for $600.00 was sent out of our ** office on 2/*/14

I have refunded the deductible of $75.00 back to the credit card it was put on.  Please allow 3-5 business days to see that reflect on your statement.

check #[redacted] for $400.00 sent from our ** offices 3/**/14

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
/>
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I did not receive my cheque
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me and the matter has been resolved. However, should the details of this complaint ever be available for public viewing, I just wajt to say that this company is full of expert con artists. I have never seen a company allowed to get away with such fraud.
Sincerely, 
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
I received the check yesterday.   Thank you so so much!!!!!!
Sincerely,
[redacted]

check #[redacted] for $550.00 was mailed on 2/*/14

check #[redacted] for $750.00 sent 7/**/14 via USPS from our ** office

check #[redacted] for $600.00 sent 5/**/14

check #[redacted] for $300.00 sent 7/**/14 via USPS from our ** office

Check was sent from ** offices through USPS with no tracking