Global Warranty Group

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]. 
While my level of trust in this company is extremely low, I will take the confirmation of check...

shipment at face value.  I expect I should receive it within a week, otherwise I will need to re-file a complaint.  It is utterly absurd that after all the hours wasted with the companies customer service center all it really takes is one complaint to the Revdex.com to get action.  Thank you very much Revdex.com.  
Sincerely,
[redacted]

Deductible was never paid on this claim [redacted].  We have tried to run the card but it is declined each time so claim has not been submitted yet.

On 4/**/14 GWG received a fax from the customer's Wireless Dealer to cancel the claim which was done.  The hold and deductible were refunded back to the customers credit card that day.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
  They have already been "working" on the cheque and "elevating" the issue for almost four months - their assurances that they are working on it is in my opinion either another delay tactic or a lie.
If they issue a cheque like they originally promised at the middle of February I would be happy to mark this as solved. Telling the Revdex.com they are working on it means nothing from this company.  
[redacted] 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
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even though I accepted the business response I still haven't received the check they mentioned they mailed to me.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
At this time, I have not been contacted by Global Warranty Group, LLC regarding complaint ID [redacted].
Sincerely,
[redacted]

check #[redacted] for $650.00 was mailed out of our ** offices on 3/*/14

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved...

because:
 
[Your Answer Here]
 The complaint has not been resolved because I have not received the cheque or tracking number for the cheque. If I receive the cheque then the case will be resolved. Unfortunately due to the way I have been treated thus far and the companies seemingly complete disregard for transparency or customer service, I will continue to assume no cheque has been mailed and no resolution will be made until I have the physical cheque in my hands or the cash in my account.?????
Sincerely,
[redacted]
 
?????

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Before I move this issue to resolved, I would like to wait for...

the check and see if it actually appears. Once it does, I will contact Revdex.com and state that the issue has been resolved
Sincerely,
[redacted]

check #[redacted] for $475.00 sent 6/**/14

check #[redacted] for $550.00 was sent out of our ** office on 2/*/14

check#[redacted] for $625 mailed 3/*/14

check
#[redacted] for $650.00 sent 5/**/14

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Nearly 3 months have passed and there is still no time frame or guarantee I am getting a cheque from Gwg. I called myself on 5/**/14 and received the same run around response that there has been delays and somebody will contact me with further information (which never happens). It is hard to think that this is not becoming some sort of scam and that I am never going to see any money. 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

check#[redacted] for $750.00 was mailed out of our ** office on 1/**/14.  I apologize for the delays in processing that check.  I show that $100 of your deductible was refunded on 12/**/13 and I just refunded the $79.00 that was remaining on your deductible.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
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However, I have not received the cheque that the apparently sent out on March [redacted], 2014 therefore I would like to keep the complaint open to make sure I do in fact receive the cheque.
Thanks
[redacted] 
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your answer here]
 How come my claim is taking so long while other claims seem to be resolved faster? I would like a refund of my deposit or a portion thereof as compensation for me waiting and having to continue to pay for my cellphone bill without ability to use it for the last 2 months. I have now paid out of pocket for a new cell phone. 3 months is a long time to be waiting for something when I was promised it would only take a week.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

check #[redacted] for $578.00 sent 7/**/14 via USPS from NY office

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
/>
Sincerely,
[redacted]