GreenStream Lending

I applied for a loan May 20, To date (May 30th) I have not been approved/ declinedTrying to contact them via phone takes any more than an hourI was put on hold for minutes; disconnected....call back..put on hold...disconnected, etcI did this one day for hours (while washing)One day after talking to [redacted] , I requested to talk to a Manager, put on hold for an hourNow I DEMAND they CANCEL my request via email/vm, and their response to me was "its being reviewed"NO!! CANCEL MY REQUESTDESTROY MY INFORMATION!

we just finish speaking with the customerCustomer agreed that making one more payment on current open loan then we will close all customer’s account as paid off

After confirmation with customer, customer's due date has been changed to 4/6/as requested by the customer.Thank YouCustomer ServiceGreen Stream Lending

I am going to give GreenStream Lending a positive review but there are a few things that need to be worked onI want to start out by saying that I never borrow more than I can pay off on my next paycheckDoing this keeps my interest down to a manageable feeIf you complain about the rates, you have borrowed too much and it isn't GreenStream's fault, it's your faultNow, with that said...here are my complaints: 1) Customer Service is NON-EXISTENT-absolutely horribleNo one is professional on the phone If you need a manager (like I did), you will NOT get oneI was given excuses like: the manager isn't here, the manager is on lunch, we don't have managers, etc There should be a way to speak with a senior staff member, it's ridiculous If you send a message through the websiONE ANSWERS THEM...EVER!!! 2) I called to pay my loan off in full and was told my account was delinquentThis is funny because I didn't have a payment due yetI had just received the money a few days priorI explained this to the unprofessional customer service rep who talked over me until I said I would call backShe had a nasty responseI called back and asked for a supervisorShe asked why and I explained the issueShe connected me with someone who was marginally betterShe did fix the issue but it took too many phone calls When I call in I usually wait minutes or moreIf I send an email, I get no responseIf they would train their staff better, it would be easier to get correct informationI am a good customer who pays in full each time I borrowI should have a better experience when calling or sending email

AS of Today 11/9/2016, considering your account history with us, your account has been closed and paid offThank You

Added 9/22/ First off let me start with a disclaimer, PLEASE DO THE MATH! I bought into the hype of payday loans in previous years but I have to say, this has to be the worst company ever for doing a payday loan The Interest Rate So as I perused my contract I found some things quite disturbingThe interest rate is almost criminal and let me know if I'm fudging this anyIt is listed as percentNow I have to ask is this in any way shape or form legalI've never heard of a payday loan company doing something of the sort and I find it very disturbing business practice The Payment SCHEME! Now this is the part I think is just wrong in general, and what is even worse I pulled this directly from their website you can't make this stuff up honestly http://www.greenstreamlending.com/fees.html Customer Service Blah-Blah! I tried calling customer service and I wasn't impressed but themWhat a nightmare! I asked one simple question what would it cost to pay my loan off and end this perpetual nightmareI was told, and I'm paraphrasing, I am unable to see how much is left on your loan because a payment is pending on your accountThis payment which will post tomorrow (9/23/in the amount of 126.78)Once this payment clears then I'm told that I can find out how much is leftThis is my 5th payment on a $loan so I'm half way done with the supposed payments Look I understand what is going on here I have great comprehensive skillsWhat I don't get is how this stuff is even considered legal I believe if you are going to use these scam artists please be clear of what you're getting yourself intoPlaces like this shouldn't existNow I've used other payday loan places before eg.Checkintocash.com, and I have had no problems with themWhoever is running this circus called GreenStream Lending needs to be brought up on charges or have a class action lawsuit brought against them because this is just criminalBelow is a link to my personal Google+ page showing clips from my actual loan with these scam artistsPlease do not disregard what I'm saying because it could save you a lot of trouble [redacted]

we have been trying to reach customer *** [redacted] and have nor been able to make contact customer can call our customer service line at 1-888-645-and speak to one of our customer service representatives so that we can solve this matter

This is a confirmation that as of 8/16/your loan with Green Stream Lending is consider paid off and your account is closed.Thank You

Please check you transaction records one more time.Customer got a loan from Green Stream Lending on 9/29/and on customer's 1st payment date 10/7/2016, we debited$from customer's bank accountI included our transaction receipt for customer.We never debited the amount customer is claiming Please let us know if there is anything else we can help to verify these info [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolvedMy complaint have been resolved as we speak the account is closed nowThank you so much for your help Regards, [redacted]

I applied for a loan on wedmay 4th and I thought I was approvedi was told I would receive a call back to let me know when my funds would be availablei never received a call and when I call them(which I just did) I get a voice recording saying that they are receiving a unsually high call volume my wait time is more than mini wait and wait then the call abruptly goes to an answering servicei leave a message and no one returns my call or emails stillI go on the website and I see all of my infobut I still have not received any feedback from themit's very frustrating

Revdex.com: Good afternoon, I do accept that Green Stream Lending is closing out my account Was unable to do it online I have also included some additional information for Green Stream Lending, about trying to make contact The dates on the complaint were telephone calls (I would be put on hold and wait and get an automated voice message stating that I would be serviced within a minute but then it would automatically hang up) didn't have the opportunity to leave message or anything The attached paperwork is me sending emails and fax but of course, I still never received any response and then the emails I would get to remind me of upcoming payments stopped coming If you need additional information, please let me know.Thank you, [redacted]

Please check you transaction records one more timeCustomer got a loan from Green Stream Lending on 9/29/and on customer's 1st payment date 10/7/2016, we debited $from customer's bank accountI included our transaction receipt for customerWe never debited the amount customer is claimingPlease let us know if there is anything else we can help to verify these info [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

They gave me a dollar loan and was supposed to take out of two paychecks and it would be paid offThey took the two payments now I find out they had hidden fees and my charges have now doubled!

I filed an online application and received a phone call back from the phone number of: 888-296- The associates on the phone were very helpful while they were trying to gather all of my information to assist me with getting a loan approved through them They sent me a link to access my bank account so they could verify my payroll deposits When the system would not allow them to access the information they then proceeded to call my bank and get what I thought was a representative on the line from my bank, at this point I truly don't even know if it was someone from my bank The "bank" did then verify the last deposits from my employer then the associate "RAFAEL G" advised me he would call me back as he was going to try to process my loan for the largest amount since banking looked really good and I was a 1st time borrower and could only get the maximum of $(which the approval online said $400) After receiving call backs from "RAFAEL G" he advised me that my account was approved I was then given a link to sign in and the 1st time I couldn't sign in so then was transferred to "RAFAEL G" where magically I could now sign in to confirm my paperwork I was told that everything was set and that I would receive my loan the next business day Well the next business day I checked my funds and as of PM EST the funds still were not there I was researching this company as I thought their practices and procedures were a little odd and off and found that there were numerous complaints against them logged here on the Revdex.com So I was thankful that they didn't deposit any funds into my account However, being curious I called them to find out what happened RAFAEL G had sent me an email with his extension 888) 296-ext70770, I called and he answered right away I explained that online my loan still showed "pending" and that I had not received my funds but that he had told me the day before they would be there He then asked me for my social security number to look up my information I offered to give him the loan number of the paperwork he had me submit over the phone and even offered an account number that was listed for myself online but he would not take any of this information insisting that he could only find my information with the social security number I told him I didn't feel comfortable about giving him my social when I have a loan number and an account number and clearly they were a scam if they couldn't look my information up with this information provided from their company I advised to him that they not take funds from my account since they never deposited funds into may account and if they do then I would file a police report against them He then said he can't help without my social and I said I don't feel comfortable giving you my social at this point My loan still shows as pending and I am hoping that they don't take money out of my account on 1/20th Please do not use this agency I was trying to get money so that I could purely go watch my boys wrestle this weekend and so that I could put food on the table and now they have me worried that they will take money from me that isn't due to them

Revdex.com:
I have reviewed the response made by the business in
reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
They resolve my issue by canceling my application.
Regards,
*** ***

we have already resolved this issue closed the account as customer asked and refunded her moneynot sure why this is here maybe a late e mail? customer was satisfied with the account being closed
and money refunded

Revdex.com:
I have reviewed
the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***