GreenStream Lending

Per our conversation with customer, payment arrangement was made for Principal amount only.Thank You

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint...

resolved. My complaint have been resolved as we speak the account is closed now... Thank you so much for your help...
Regards,
[redacted]

As of 4/20/2015, Customer's account is consider paid off and closed.Thank YouGreen Stream Lending

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be...

satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

I applied for a loan May 20, 2015. To date (May 30th) I have not been approved/ declined. Trying to contact them via phone takes any more than an hour.. I was put on hold for 10 minutes; disconnected....call back..put on hold...disconnected, etc. I did this one day for 3 hours (while washing). One day after talking to [redacted], I requested to talk to a Manager, put on hold for an hour. Now I DEMAND they CANCEL my request via email/vm, and their response to me was "its being reviewed". NO!! CANCEL MY REQUEST. DESTROY MY INFORMATION!

Per our conversation with customer, payment arrangement was made for 6/11/2015. When this transaction is cleared, account will be paid off and closed.Thank you

Per conversation with customer, Customer will pay off the loan on following due date by paying principal amount of $100.When this transaction clears, customer's account will be paid off and closedThank youGreen Stream Lending

I applied for a loan on wed. may 4th and I thought I was approved. I was told I would receive a call back to let me know when my funds would be available. I never received a call and when I call them(which I just did) I get a voice recording saying that they are receiving a unsually high call volume my wait time is more than 10 min. I wait and wait then the call abruptly goes to an answering service. I leave a message and no one returns my call or emails still. I go on the website and I see all of my info. but I still have not received any feedback from them. it's very frustrating.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

We just contracted customer and verified customer's loan status and payment option.Customer will contact us or set up the payment online when customer decide on payment option.At this time, Loan will be extended on 6/26/2015 with extension fee.Please let us know minimum 3...

days in advance to set up or change the payment amount.Thank You

This company is legit and did exactly what they said. As long as you follow the terms and directions...you will have no problems! I definitely will do more business with them!

Review: I have called green stream lending over 50 times from May 16 to May 31 and never once got to speak to anyone. Every time I call a message comes on stating they are having high call volume and the waiting time is approximately ten minutes and after about 15 minutes the line hangs up or ask you to leave a message. I have left several messages that included my name and my number and not once have I received a call back from any one from green stream lending. No matter what time I call whether its 9 a.m. or 4 p.m. the same message about the ten minute wait plays over the phone.Desired Settlement: That green stream lending stop taking payments from my checking account because I am no longer working. Contact me and set up other arrangements to pay them back (other than with drawals from my checking account).

Business

Response:

We spoke to the customer on 6/8/2015 and made payment arrangements.Thank you

Review: I took out a loan on 1/2016 and now that I am trying to pay off the loan they will not answer the phone all day nor have thy tried to call me back or email me. I feel like they are not answering on purpose and my interest rates are going up day by day it is not fair. THIS is not how you do business and I feel like this company are scamming clients with not answering the phone cause the interest rates will continue to go up. I have been trying to pay them their money for about three weeks now

Review: I have been trying to contact the business for 3 days straight. I am trying to PAY them, you would think they would pick up or answer my 10 emails. I originally scheduled to pay only the interest this period on my loan, but later decided I can pay in full. I called to schedule an additional debit of $300 on June 23rd, so that I would be paid off in full, and not get charged an additional interest period. I still have not had my account debited and trust me they are alwasy ON it, and debit your account immediately. I have reached out to the company consistently for the last 2 days and NO ONE picks up the phone, and when they do, they apologize for my experience, offer to transfer me to someone that can "help and take care of it" and im on hold for another hour! It is apparent that someone made an error on their end and the payment isn't going to be processed as I was told ( likely so they can steal more interest from me). Even when telling them that I refuse to hold any longer, they assure me they are making a direct transfer, but yet NO ONE is on the other line and I have to hold for another 30 minutes till I just hang up. This is the worst customer service I have EVER experienced. I will take legal action if they do not take care of this as promised.Desired Settlement: I need to speak to a manager/supervisor and be sure this payment is deducted ON TIME as promised that it was put in the system and that I will not accrue another interest period. I need the $300 deducted as promised, and my account closed.

Business

Response:

Per your conversation with our agent Today, we could not verify $300 transaction with your bank Today. We have to wait until Tomorrow to verify it one more time.Our transaction record show we sent out transaction to your bank on 6/23 but somehow it was not showing Today.Once we verify that transaction of $300 cleared, your account will be closed and paid off. And as we told you, there won't be any more fee nor interest charge to your account.One of our agent will reach out to you Tomorrow.Thank You

Review: I was approved a loan for 200.00 dollars. so far they have taken out 3 payments of the 102. I have called after called and emailed after email still no response. this is getting ridiculous.

Business

Response:

Payment plan was arranged on 5/1/2015.Thank youGreen Stream Lending

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

I have been trying to get in contact with this company because they keep taking different amounts out of my acct, one tile it's $124, then $134, then $123 and I only got $300 from them and they are STILL TAKING MONEY OUT!! I have tried calling them for weeks and have proof but I stay on hold for 40-45 minutes and no answer, one time I got a answer from a lady that was rude and disrespectful and hung up on me. I have tried emailing them and have left numerous messages with no avail!! I need this fixed, they are a scam!!

I applied for a loan May 20, 2015. To date (May 30th) I have not been approved/ declined. Trying to contact them via phone takes any more than an hour.. I was put on hold for 10 minutes; disconnected....call back..put on hold...disconnected, etc. I did this one day for 3 hours (while washing). One day after talking to [redacted], I requested to talk to a Manager, put on hold for an hour. Now I DEMAND they CANCEL my request via email/vm, and their response to me was "its being reviewed". NO!! CANCEL MY REQUEST. DESTROY MY INFORMATION!

Review: I have contacted green stream several times through email and phone. No one ever answers the phone or returns left messages. No one returns emails but they always get their payment on time every pay period. This is obsurd!Desired Settlement: I want someone to contact me via phone conversation

Review: I took out a $300 loan over three months ago with Green Stream lending. They have been taking out $150.00 from my bank account every two weeks, adding up to almost $900. I have been trying to contact them numerous times by both calling and emailing. When I call I am on hold over 30 minutes or more and then just sent to a voicemail. My calls are never returned. They are breaking me financially. I just want to pay them off. They have charged me numerous times that would not of happened if they would return my attempts to contact them.Desired Settlement: Because I have tried to contact them numerous times, instead of refunding me all the payment charges I just want them to be used to pay the $300 loan and be done with it.