GreenStream Lending

We apologize for any inconvenience that Ms*** may have experienced. The loan and contract that Ms*** signed for was for an installment loan, and was scheduled for ten equal payments. Since Ms*** was attempting to pay her loan off early, we have considered her account
closed. We will no longer debit the customer's account. We have attempted to contact the customer with no success, therefore; we left a voice message informing Ms*** that we have considered her account closed

Dear Ms ***
We are currently investigating why you could not reach us by email or phone callWe don't have record of your contact on those dates you mention in your complaint
We are checking our system to see what happen
At this time, we are considering your account paid off and closedThere won't be any more transaction
If you have any other question, Please give us call back at *** *** ***
Thank You

Based on the your history with our company and record, Your account with Green Stream Lending will be considered paid off and your account will be closed.Thank You

AS of Today 11/9/2016, considering your account history with us, your account has been closed and paid off.Thank You

We just contracted customer and verified customer's loan status and payment option.Customer will contact us or set up the payment online when customer decide on payment option.At this time, Loan will be extended on 6/26/with extension fee.Please let us know minimum days in advance to set up
or change the payment amount.Thank You

Per your conversation with our agent Today, we could not verify $transaction with your bank TodayWe have to wait until Tomorrow to verify it one more time.Our transaction record show we sent out transaction to your bank on 6/but somehow it was not showing Today.Once we
verify that transaction of $cleared, your account will be closed and paid offAnd as we told you, there won't be any more fee nor interest charge to your account.One of our agent will reach out to you Tomorrow.Thank You

First of all, customer might be confused us with some other lenderMs *** got the loan from us on 12/10/not October.And last transaction was in the amount of $which came back bounced with Stopped Payment.At this time, we will close Ms ***'s account.Thank
YouCustomer ServiceGreen Stream Lending

We spoke to the customer on 6/8/and made payment arrangements.Thank you

Per our conversation with customer, customer's account is consider closed.Thank You

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the
business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***

As of 3/10/2015, your account with Green Stream Lending is consider paid off and closed.Thank YouCustomer ServiceGreen Stream Lending

We already spoke to the customer regarding customer's request.All the financial transaction was happened under the agreement that customer signed when customer got the loanWe were not able to communicate with customer well and customer hung up the call.We tried to reach customer
again but customer was not respondingHer account with Green Stream Lending is already closed.If customer continue refuse to communicate with us, we are not able to resolve this issue.Thank You

Per our conversation with customer, her account has been closed and paid off as of 4/14/2015.Thank youGreen Stream Lending, inc

Tell us why heCustomer got a $loan with $fee and interestCustomer’s original due date was 10/5/2016. Customer called in on 10/3/Our contract allows customer to pay off the loan early without any extra fee or penalty. $customer was talking about was original fee
associated with the loan. There is NO extra charge being addedCustomer wanted to only pay $(principal). We told customer that this is fee customer signed up in the contractNothing extra. And customer called us on Monday to set this pay off and we need business day to set this up and send this out for following business dayWe sent out transaction on 10/and customer got debited on 10/5/No extra fee nor interest was charge for those days we set up ACH. customer was aware of the original finance charge for the loan and would be responsible for original fee and interest, no extra was charge was added

Per customer's request, we conducted account review and decided that as of 9/19/your account will be closed and there won't be anymore debit transaction.Thank You

As of 8/22/2014, customer's account had been paid off and closed as requested
Please let us know if you have any question
Thank You

Upon review of your account, we decide to consider your account paid off and closed as of 4/10/2015.Thank YouCustomer Service DepartmentGreen Stream Lending

We are sorry to hear how you feel about our business practiceMost of online lender require customers to have Direct DepositThat is why there was question about Direct Deposit on your applicationSome other lenders do work with customer who gets paper checkWe saw that you applied from one of
marketing company's websitePlease state that you receive paper Check on their application then you will be matched with lender who does not require direct deposit. Thank You

This business is EXTREMELY unprofessionalThey do not inform clients of their procedures a head of time when it comes down to your last payment to pay off loan and instead they will extend your loan without your consentIt has taken me months to pay off a balance that I am more than willing to pay offAlso you can never get a representative to answer your call or return a call/email( which are their options to get in touch with them); the wait time is RIDICULOUSLY long an after an hour of waiting you have to leave a messageWhen you finally get your case manager on the line after tries they are very rude and aggressiveThey do not help solve your problem just allow for much more frustrationI recommend NO ONE BORROWING FOR THIS BUSINESS!!! Save yourself the headache and stress