GreenStream Lending

Positive situation turned extremely negativeFASTSo I was approved for the amount requested, even had the rep to verify with my bank in order to show consistent direct depositsProcess was going somewhat smoothly, until the rep randomly said that I was no longer approved due to a systematic reason that she couldn't explainMy initial reaction was, "what the hell are you talking about!? It's already been decided that I was APPROVED" So I asked her about my credit, she stated that credit wasn't a factor, So I requested that a manager needed to get on the line because clearly, she was confusedshe places me on hold while confirming with her mgr, comes back on and says there was some kind of system error and she can proceed w/ finalizing my request
All of a sudden, the Mgr (Kevin) jumps on the line and starts saying that I am in fact approved but due to the type of checking account I have, it's NOT compatible with their systemHe stated that I had some type of prepaid card & that he couldn't assit and tried to rush me off the phoneThis definitely sent me over the edge because I bank with a federal credit union and they don't issue out PREPAID cards for a CHECKING acctAt this point, I definitely knew this company was bogus but my curiosity got the best of meI offered to reach back out to my bank and have them prove him wrong, he declinedSo I req to speak with another mgr since he clearly wasn't understandingThe one he transferred me to was just as confused as he was, she kept repeating herself, & was not cooperating when I asked for the number to corporate or a higher up.I eventually hungup because I realize that I cannot argue with stupidThis company needs to be banned and shutdown

Based on the your history with our company and record, Your account with Green Stream Lending will be considered paid off and your account will be closedThank You

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be
satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

I am very displeased with this companyI did not apply for a loan
They sent a denial email to me, and ALL THREE credit bureaus pulled my credit report for this company
I cannot get in touch with anyone to have this matter resolved
The website does not provide contact informationYou can only submit a form for a contact request
For a company who deals with loans, they NEED to have a phone number accessible, especially with identity theft problems such as this

Mr*** we have reviewed your response and will comply with your request to close your loan , we will contact our collections agency and also request they close your account .. thank you for our time

This is confirmation that your Loan application is cancelledThanks

Per your conversation with our agent Today, we could not verify $transaction with your bank TodayWe have to wait until Tomorrow to verify it one more time.Our transaction record show we sent out transaction to your bank on 6/but somehow it was not showing Today.Once we verify that
transaction of $cleared, your account will be closed and paid offAnd as we told you, there won't be any more fee nor interest charge to your account.One of our agent will reach out to you Tomorrow.Thank You

Mr *** our reciords how that you got a loan from us in July we attempts to debit payment from account provided in august but payments was stopped . attached is a copy of the loan agreement

I am attempting to get through to this company due to my Military status changing and it is illegal to continue to charge these ridiculous APR fees under the MLA (military lending act) if they continue to take this money out of my account I will contact my recruiter and follow the proper procedures

I never apply for a loan from this company they deposit $150.00 into my account and I am wondering how they did that when I never sign any application or e-sign like is called now,called my bank to let them know to re deposit the money back to Green Stream tried calling the 888-296-7226 # that I found on line and my bank gave me and it kept telling me that voice mail box is full.

Revdex.com:
I have reviewed...

the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[redacted]I Do not know what giving me their phone number will do for me. They never answer the phone. Also I am pretty sure that IF they were trying to get a hold of me that I would know it and they would have stopped taking money from my account every 2 weeks if they are trying to resolve this matter. I will try once again to call the number provided. I sure hope someone answers, its about time they take MORE OF MY MONEY OUT OF MY ACCOUNT> [redacted]
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
My application is still showing as pending which means your response is not accurate. This is probably why no email was sent and really doesn't explain the lack of response to my multiple emails and voice mails after spending 6 plus hours on hold last week.
Regards,
[redacted]

I took out a $200 loan around Oct./Nov. 2017. To this day, they are still taking $94 out of my account (approx. $846). When I try to contact them I constantly get a ring like a fax machine or it goes to customer service and they are never available. I even had a representatives extension and it states that the extension is not valid. I just want this payment to stop being drafted out of my account because clearly I have over paid on a $200 loan.

Customer does not have any loan with Green Stream Lending. We could not find her record with all the info she provided.Customer might confused us with another lender.Thank you.Green Stream Lending Customer Service.

We are sorry about the inconvenience and we will make sure what happen with our application process.For your application status, your loan application had been denied on 6/26/2015 and denial email should've been sent out to you on 6/26/2015.Once again we apologize for your experience and we will...

make sure our employees are properly informed and trainedThank You

We will double check and make sure what happened with your application. As of 6/26/2015, your application had been denied and denial email should've been sent out to you last week.Second email with deny reason will be sent out within  48 hours.Once again, we are sorry about inconvenience.Thank...

You

we have been trying to reach customer [redacted]  [redacted] and have nor been able to make contact customer can call our customer service line at 1-888-645-4171 and speak to one of our customer service representatives so that we can solve this matter

This is a confirmation that as of 8/16/2016 your loan with Green Stream Lending is consider paid off and your account is closed.Thank You

Please check you transaction records one more time.Customer got a loan from Green Stream Lending on 9/29/2016 and on customer's 1st payment date 10/7/2016, we debited$44.56 from customer's bank account. I included our transaction receipt for customer.We never debited the amount customer is claiming....

Please let us know if there is anything else we can help to verify these info. [redacted]

we just finish speaking with the customer. Customer agreed that making one more payment on current open loan then we will  close all customer’s account as paid off.