GreenStream Lending

Per our phone conversation on 8/29/2016, your account was closed and considered paid off. Just want to be clear that you had good history with our company and never bounced with us which we thank you for. We never called you regarding your payment especially your place of employment. All the...

reminder and confirmation were sent out by email.Once again as of 8/29/2016, your account with Green Stream Lending is closed.Thank You

Your application had been cancelled as of 8/12/2016. There was email confirmation sent out to you on 8/12/2016. This is confirmation that your application has been cancelled.Thank You

our records show that customer requested  a pay off on 6/9/17  , we tried to take a payment but the payment did not go through we did not collect any funds from the customers account so we do not have any funds to refund.

I have been attempting to contact both the business and the Revdex.com to get a...

resoulotion on this situation. I have been attempting to contact this business to pay off a payday loan that was 100 dollars since my first due day. I have paid way more than what was owed, even paid more than the payoff should have been. Why offer a pay off If the company will continue to do as they please and take money out of customers accounts when they please. I cannot even log in to the site as the representative that process my loan entered the incorrect information. I brought this to his attention immediately and he assured me it would be fixed. This should have been a red flag yet I continued with the loan which was a huge mistake. Just curious if the business puts you on hold for hours how am I to pay off this nightmare. So far I have paid $304.26 for a $100 loan since 06/16/2016Desired Outcome: Please close my account and discontinue deducting from my account.
Regards,
[redacted]

I have called and emailed this company for the past 30 days to discuss my loan. No one ever returned my call or responded to my emails. I've called and held for 90 plus minutes and then the line is disconnected. When I first applied for the loan 3-4 people were calling me back to back trying to get me approved. Now that it's time to pay the money back so they don't keep charging me finance charges, no one is available to speak to. I will NEVER use this company ever again.I would not recommend this company to anyone due to the poor customer service.

I received an email in my spam folder from this company. It a a loan document for $500 that contained an address that I hadn't live at in 2 years and a checking account that I have had in 5 years. I also received several phone calls. I called them back and told them that I did not apply for a loan. They said that I wasn't in their database and that they would put me on the do not call list. They told me that I should receive an email confirming that I had been added to the list within 15 minutes. I never received an email and I was called again later that evening. I'm very concerned about being vulnerable due to this experience.

This is a confirmation that as of 8/16/2016 your loan with Green Stream Lending is consider paid off and your account is closed.
Thank You

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the...

business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I originally filed a complaint (ID # [redacted]) with this company with you all on 4/23/2015. they were contacted by you all, in which they in return contacted me by phone and I accepted the resolution with them through you all (the Revdex.com) for them to deduct $100 out of my account today and my account with them would be considered settled and closed. HOWEVER, AFTER CHECKING MY BANK ACCOUNT THIS MORNIG, THEY FAILED TO KEEP THIS ARRANGEMENT, AND HAVE YET AGAIN TAKEN ONLY THE FINANCE CHARGE FEE OF $51.38 OUT OF MY ACCOUNT. NOW I AM BEYOND FURIOUS! I AM ASKING THAT YOU ALL PLEASE FOLLOW-UP WITH THEM ON THIS MATTER AS SOON AS POSSIBLE! I AM FURTHER ASKING THAT THEY NOW ACCEPT ALL THE MONEY I HAVE PAID THUS FAR AND CONSIDER MY ACCOUNT PAID IN FULL. CONSIDER MY LOAN PAID IN FULL AT THIS POINT!!!
Regards,
[redacted]

we have been trying to contact customer left messages with call back information so that we can resolve this matter, we have not yet gotten a response back. we are still trying to contact and still waiting for response from customer

I was approved for a 4k loan from a different company and wanted to shop around for possibly a larger amount. I got a call from this company after I inquired online stating they just needed some verification for my loan approval. I had asked for 6k. After 45 minutes of jumping through hoops they approved me for 300! Saying I have no credit or loan history. Untrue since I have bought and paid off car loans and multiple credit cards. I told the rep that I was not interested and I was mislead. She transferred me to a VERY rude man who continued to ask me who my other loan was through, how much those payments were and if I knew what I was getting into. After telling him that I do not need to disclose that info to him, I was just going to cancel this loan. He continues to tell me I have no reason to not disclose that and I am unwilling to discuss my business. I ended up telling him to just cancel the application and ended the call. Not even 3 minutes later a supervisor called me asking why I canceled the loan. I relayed to her the experience and she said she would address it. I would NEVER recommend this company to any person.

I applied for a loan on 9/17/2014 with Green Stream Lending, I was approved for 150.00 with finance and other fees a total of 226.33. Since 9/17 they have taken out 77.07 which equals out to be way over the original amount taken, total 384.61. When I called to talk to someone they were completely rude. The lady I spoke to told me that they sent emails which they never did, she talked over me many times. I want this account closed and they will not comply.

Per our conversation on 9/28/2016, you made payment plan with our agent to pay off remaining principal  balance. (3 equal payments).
At this time as a courtesy for all the trouble, we will close your account and consider your account is paid off.
Sorry about the inconvenience...

and thank you for using Green Stream Lending.

Added 9/22/2016
First off let me start with a disclaimer, PLEASE DO THE MATH! I bought into the hype of payday loans in previous years but I have to say, this has to be the worst company ever for doing a payday loan.
1. The Interest Rate
So as I perused my contract I found some things quite disturbing. The interest rate is almost criminal and let me know if I'm fudging this any. It is listed as 1556.11 percent. Now I have to ask is this in any way shape or form legal. I've never heard of a payday loan company doing something of the sort and I find it very disturbing business practice.
2. The Payment SCHEME!
Now this is the part I think is just wrong in general, and what is even worse I pulled this directly from their website you can't make this stuff up honestly.
http://www.greenstreamlending.com/fees.html
3. Customer Service Blah-Blah!
I tried calling customer service and I wasn't impressed but them. What a nightmare! I asked one simple question what would it cost to pay my loan off and end this perpetual nightmare. I was told, and I'm paraphrasing, I am unable to see how much is left on your loan because a payment is pending on your account. This payment which will post tomorrow (9/23/2016 in the amount of 126.78). Once this payment clears then I'm told that I can find out how much is left. This is my 5th payment on a $250.00 loan so I'm half way done with the supposed 10 payments.
Look I understand what is going on here I have great comprehensive skills. What I don't get is how this stuff is even considered legal I believe if you are going to use these scam artists please be clear of what you're getting yourself into. Places like this shouldn't exist. Now I've used other payday loan places before eg.Checkintocash.com, and I have had no problems with them. Whoever is running this circus called GreenStream Lending needs to be brought up on charges or have a class action lawsuit brought against them because this is just criminal. Below is a link to my personal Google+ page showing clips from my actual loan with these scam artists. Please do not disregard what I'm saying because it could save you a lot of trouble.
[redacted]

Your application had been cancelled as of 8/12/2016. There was email confirmation sent out to you on 8/12/2016.
This is confirmation that your application has been cancelled.
Thank You

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for...

the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

customers accounts have been closed out as he requested and he will no longer be auto debited from is account

After confirmation with customer, customer's due date has been changed to 4/6/2015 as requested by the customer.Thank YouCustomer ServiceGreen Stream Lending

AS of Today 11/9/2016, considering your account history with us, your account has been closed and paid off.
Thank You

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Regards,[redacted] I will not close this case until I am refunded by check overpayment for this account. GreenStream deducted approximately $2,000 within the past year for a $250.00 loan. I am sure fees for this loan should not be $1,750.00 for a $250.00 loan. My bank account had deductions of $98.45 withdrawn from my account biweekly for nearly a year. This company should provide Revdex.com with proof of these deductions.  I can do this if GreenStream refuses this request.
This company has not contacted me by phone since I filed this complaint. Ths only contact to me was via email for an additional fee of $98.45 that GreenStream was not able to deduct from a closed account. Yes, I hung up on a representative to a phone call prior to me filing this complaint. The call was disconnected by me because I was refused  refund for overpayment of fees deducted from my bank account.
Regards,
[redacted]
Complaint Id #: [redacted]
[redacted]
[redacted]