Halsted Financial Services, LLC

Initial Business Response / [redacted] (1000, 10, 2015/05/05) */ 05/05/ RE: Complaint ID: XXXXXXXX [redacted] Dear [redacted] This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLCI have reviewed the paperwork dated April 15th, and researched our notes/call logs in this matter Our office was able to locate the account and will honor the consumer's request to cease collection activity on itPer company policy, when a complaint of this nature is received, our office acknowledges the consumer's concern and issues a request for original documentationThese requests are submitted immediately, however being that we are at the mercy of the current creditor to supply these documents in a timely manner, we apologize in advance for the delay At this time the account has been placed in a "cease & desist" status until we are able to provide Mr [redacted] with the documents he is requestingThere will be no further collection activity from Halsted Financial Services, LLC regarding this account I hope this addresses Mr [redacted] 's concernsIf I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at (XXX) XXX-XXXX This office engages in the collection of debtsThis is an attempt to collect a debtAny information obtained will be used for that purposeThis communication was sent by a debt collector from a professional debt collection agency Sincerely, [redacted] Halsted Financial Services, LLC TEL: XXX-XXX-XXXX FAX: XXX-XXX-XXXX Initial Consumer Rebuttal / [redacted] (3000, 17, 2015/05/21) */ The company is still trying to contact me by telephone Final Consumer Response / [redacted] (4200, 21, 2015/06/17) */ (The consumer indicated he/she DID NOT accept the response from the business.) I believe this "company" is trying to scam consumers and do not think they abide by the federal Fair Debt Collection Practices ActThe company responded that they can not obtain "proof" of the account they are collecting upon, however, the company should have had this proof before ever contacting me Final Business Response / [redacted] (4000, 23, 2015/06/25) */ 06/25/ RE: Complaint ID: XXXXXXXX [redacted] Dear [redacted] This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLCDuring my assessment of this entry it seems that Mr [redacted] is requesting verification of debt for an account in our office Our office notified Mr [redacted] that we would issue a request for verification of the account in question on May 5th, On June 4th, our office notified Mr [redacted] that his information had been removed in its entirety from our system, and his account was flagged to a 'cease and desist' statusNevertheless, a request for the documentation was submitted, and to our knowledge our client does not have the requested documentsTo ensure compliance with the Fair Debt Collection Practices Act (FDCPA), our office will continue to cease collections efforts, and close and return the account to the current creditor Please understand that Halsted Financial Services, LLC has never reported this account to any of the major credit bureaus, and therefore would be unable to issue, request or make any sort of changes to the consumer's credit reportMr [redacted] 's account is no longer in our office I hope this address Mr [redacted] 's concernsIf your office or Mr [redacted] would like to discuss the matter in our office or have any further concerns, please call me directly at (XXX) XXX-XXXX This is an attempt to collect a debtAny information obtained will be used for that purposeThis communication was sent by a debt collector from a professional debt collection agency Sincerely, [redacted] Compliance Officer Halsted Financial Services, LLC TEL: XXX-XXX-XXXX FAX: XXX-XXX-XXXX

Complaint: [redacted] I am rejecting this response because:The response references a Ms [redacted] ***I am Mr [redacted] ***, as noted in the profile information you have with my name, address and emailPlease advise the company about the corrected information Sincerely, [redacted] ***

RE: Case Number: [redacted] Tiffany [redacted] To Whom It May Concern: This letter is in regard to a consumer complaint filed by Tiffany [redacted] against Halsted Financial Services, LLC Complaints of this nature are very serious, and are not taken lightly At this time, we are in receipt of Ms [redacted] ’s request for our office to cease communicationThere will be no further communication to the consumer from Halsted Financial Services, LLC Should the consumer wish to resolve the matter in our office, please contact us at the number below I hope this addresses Ms [redacted] ’s concernsIf I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at (847) 845- Sincerely, Syed [redacted] Halsted Financial Services, LLC TEL: 847-845-FAX: 888-768-

Initial Business Response / [redacted] (1000, 5, 2015/06/23) */ 06/23/ RE: Complaint ID: XXXXXXXX [redacted] Dear [redacted] This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLCDuring my assessment of this complaint filed on June 9th, it appears that Ms [redacted] is alleging our office withdrew unauthorized amounts from checking account Upon my review of the call between one of our representatives and Ms [redacted] an arrangement had been secured wherein which she agreed to the following: $on the June 4th $on the June 26th $on the July 10th $on the July 24th $on the August 7th $on the August 21st During this call recording, not only does our rep repeat himself for Ms***, our rep also suggests that she read the above arrangement back to himDuring this confirmation of the arrangement, Ms [redacted] repeats and confirms the above payment amountsAccording to Ms***' complaint she states that Halsted Financial Services, LLC debited plus $from her checking account, this statement is simply not trueOur office processed Ms [redacted] payment on the agreed upon date, June 4th, 2015, and in the amount that was agreed upon, $Unfortunately, our office cannot refund the desired amount of $because our office simply never received a payment of this amount from Ms*** We encourage Ms [redacted] to reach out to our office so that we can confirm her mailing addressIt is our intention to send her out documentation that specifically details her account information as it stands in our office I hope this addresses Ms***' concernsIf I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at (XXX) XXX-XXXX This office engages in the collection of debtsThis is an attempt to collect a debtAny information obtained will be used for that purposeThis communication was sent by a debt collector from a professional debt collection agency Sincerely, [redacted] Halsted Financial Services, LLC TEL: XXX-XXX-XXXX FAX: XXX-XXX-XXXX

RE: Case Number: Audrey Jolly To Whom It May Concern: This letter is in regard to a consumer complaint filed by Audrey [redacted] against Halsted Financial Services, LLC Complaints of this nature are very serious, and are not taken lightly At this time, we are in receipt of the consumers request for our office to cease communication There will be no further communication to the consumer from Halsted Financial Services, LLC I hope this addresses the consumer’s concernsIf further assistance is required please contact us at the numbers below Sincerely, [redacted] Halsted Financial Services, LLC TEL: [redacted] FAX: [redacted]

03/28/RE: Complaint ID: [redacted] Dear [redacted] , This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLCDuring my assessment of this complaint filed on March 16th, 2016, it appears that our office did speak with Ms *** We are in receipt of Ms***’s fraud claimPer company policy we ask that she submit a completed police report and fraud affidavit form at her earliest convenience to our office via email or fax to: ***@halstedfinancial.com or 888-***-***Upon receipt of this we will forward to our client Regarding Ms***’s desired resolution, our office has removed all contact information associated to her and ceased all communicationThere will be no further communication from Halsted Financial Services, LLC at this time I hope this addresses Ms***’s concernsIf she would like to discuss the matter in our office, I would be more than willing to assist herI can be reached directly by phone at (847) ***-***Sincerely, [redacted] Halsted Financial Services, LLC TEL: 847-***- [redacted] FAX: 888-***-***

Initial Business Response / [redacted] (1000, 5, 2015/05/08) */ 05/08/ RE: Complaint ID: XXXXXXXX [redacted] Dear [redacted] This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLCDuring my assessment of this complaint filed on April 29th, 2015, it appears that the individual did not have an experience with our office that was to their satisfactionWe were unable to locate the phone number our office was calling in errorWe ask that Mr [redacted] provide our office with the phone number that is receiving calls from Halsted Financial Services, LLCThis way we can ensure it is removed from our system and added to our Do Not Call List I hope this addresses Ms [redacted] 's concernsIf I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at (XXX) XXX-XXXX This office engages in the collection of debtsThis is an attempt to collect a debtAny information obtained will be used for that purposeThis communication was sent by a debt collector from a professional debt collection agency Sincerely, [redacted] Halsted Financial Services, LLC TEL: XXX-XXX-XXXX FAX: XXX-XXX-XXXX

08/04/RE: Complaint ID: [redacted] B [redacted] To whom it may concern, This letter is in regards to a consumer complaint filed by [redacted] B [redacted] against Halsted Financial Services, LLCDuring my assessment of this complaint, it appears that our office spoke with the consumer on multiple occasionsComplaints of this nature are very serious, and are not taken lightly As a result of our assessment, and regarding the consumers desired resolution, our office has removed all contact information associated with the account and we have ceased all communicationsThere will be no further communication from Halsted Financial Services, LLC to the consumer Should Ms [redacted] wish to resolve her account, she can contact our office at the number below I hope this addresses the consumers concernsIf she would like to discuss this matter with our office, I would be more than willing to assistI can be reached directly by phone at (847) ***-***Sincerely, [redacted] Halsted Financial Services, LLC TEL: 847-***- [redacted] FAX: [redacted]

Initial Business Response / [redacted] (1000, 5, 2015/04/17) */ 04/17/ RE: Case Number: XXXXXXXX [redacted] To Whom It May Concern: This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLCDuring my assessment of this complaint filed on April 8th, 2015, our records indicate that Ms [redacted] 's information has been removed from our systemAt this time we have flagged this account accordingly to prevent wrong number dialing We apologize if Ms [redacted] did not have an experience with our office that was to her satisfaction I hope this addresses Mr [redacted] 's concernsIf I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at (XXX) XXX-XXXX This office engages in the collection of debtsThis is an attempt to collect a debtAny information obtained will be used for that purposeThis communication was sent by a debt collector from a professional debt collection agency Sincerely, [redacted] Halsted Financial Services, LLC TEL: XXX-XXX-XXXX FAX: XXX-XXX-XXXX

Initial Business Response / [redacted] (1000, 5, 2015/07/29) */ 07/29/ RE: Complaint ID: XXXXXXXX [redacted] Dear [redacted] This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLCDuring my assessment of this complaint, filed on July 17th, 2015, it appears that Ms [redacted] did not have an experience with our office that was to her satisfaction At this time we have added the number (XXX) XXX-XXXX to our internal Do Not Call DirectoryThere will be no further contact to Ms [redacted] from our office I hope this addresses Ms.***'s concernsIf I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at (XXX) XXX-XXXX Sincerely, [redacted] Halsted Financial Services, LLC TEL: XXX-XXX-XXXX FAX: XXX-XXX-XXXX Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/08/08) */ (The consumer indicated he/she ACCEPTED the response from the business.) I have not received a call since filing this complaintI should have been able to talk to an employee and resolve it that way rather than going through the Revdex.com

03/07/RE: Complaint ID: [redacted] Dear [redacted] , This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLCDuring my assessment of this complaint filed on March 2nd, it appears that we may have spoken with Ms [redacted] on March 1st, However, our representative was unable to confirm whom we believed to be Ms [redacted] ’s identity on March 1st, Thus, our company policy and federal law mandates the following: All representatives must first aim to verify customer identities by confirming the last four digits of their social security numberIf the last four digits cannot be confirmed, representatives must aim to confirm the customer’s date of birth or street address if applicable for identification purposes Unfortunately our representative was unable to confirm Ms [redacted] ’s identity on the callAt this time we cannot disclose further information to Ms [redacted] other than to confirm that there will be no further contact to the number ( [redacted] from Halsted Financial Services, LLCWe have removed this number from our system and added it to our internal Do Not Call Directory If your office or Ms [redacted] has any further concerns please do not hesitate to contact me directly by phone at (***) ***- [redacted] as I would be more than willing to alleviate your concernsSincerely, [redacted] Halsted Financial Services, LLC TEL: ***-***- [redacted] FAX: [redacted]

07/25/RE: Complaint ID: [redacted] *** To Whom It May Concern: This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLCDuring my assessment of this complaint, it appears that our office spoke with Mr [redacted] on multiple occasionsComplaints of this nature are very serious, and are not taken lightlyAs a result of our assessment and regarding Mr***’s desired resolution, our office has removed all contact information associated with his account and we have ceased all communicationsThere will be no further communication from Halsted Financial Services, LLC at this timeI hope this addresses Mr***’s concernsIf he would like to discuss this matter with our office, I would be more than willing to assist himI can be reached directly by phone at ( [redacted] Sincerely, [redacted] Halsted Financial Services, LLC TEL: 847-845-8155FAX: [redacted] Tell us why here

02/28/RE: Complaint ID: [redacted] Dear [redacted] , This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLCDuring my assessment of this complaint filed on February 14th, 2017, it appears that our office spoke with Ms [redacted] Complaints of this nature are very serious, and are not taken lightly Halsted Financial Services, LLC maintains full compliance with the FDCPA, specifically Section and 807, pertaining to communicating with the right party and preventing or misleading tactics Regarding Ms [redacted] ’s desired resolution, our office has removed all contact information associated to her and ceased all communicationThere will be no further communication from Halsted Financial Services, LLC at this time I hope this addresses Ms [redacted] ’s concernsIf she would like to discuss the matter in our office, I would be more than willing to assist herI can be reached directly by phone at ( [redacted] Sincerely, [redacted] Halsted Financial Services, LLC TEL: [redacted] FAX: [redacted]

Initial Business Response / [redacted] (1000, 5, 2015/07/29) */ 07/29/ RE: Complaint ID: XXXXXXXX [redacted] Dear [redacted] This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLCDuring my assessment of this complaint filed on July 18th, our records indicate that the phone numbers associated with Mr***'s account were placed in our office by the current creditor for servicingUnfortunately, our office was unable to reach Mr [redacted] on the phone wherein which we could have been notified to cease calls to an inconvenient number(s) We were able to locate the account in question, cease collection activity on it, and remove Mr***'s information in its entiretyAt this time we have added phone numbers associated with this account to our internal Do Not Call Directory to ensure Mr [redacted] does not receive future calls from our office I hope this addresses Mr***'s concernsIf I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at (XXX) XXX-XXXX This office engages in the collection of debtsThis is an attempt to collect a debtAny information obtained will be used for that purposeThis communication was sent by a debt collector from a professional debt collection agency Sincerely, [redacted] Halsted Financial Services, LLC TEL: XXX-XXX-XXXX FAX: XXX-XXX-XXXX

Initial Business Response / [redacted] (1000, 5, 2015/05/01) */ 05/01/ RE: Complaint ID: XXXXXXXX [redacted] Dear [redacted] This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLCDuring my assessment of this complaint filed on April 22nd, it appears that Ms [redacted] 's personal information, such as the last four digits of her social security number, does not match our records on file Our office aims to operate in full compliance with Section of the FDCPATherefore, because Ms [redacted] confirmed that the information on file pertaining to her social security number was incorrect; our representatives did not disclose any information regarding an account in our office to her At this time we have notified the current creditor of this correspondenceAt no point did our accounts receivable representative attempt to accuse Ms [redacted] of being dishonestHowever, we do apologize if this was the way in which Ms [redacted] interpreted her conversation with one of our representatives We have added all associated numbers with this account to our Do Not Call ListThere will be no further collection activity from Halsted Financial Services, LLC regarding this account I hope this addresses Ms [redacted] 's concernsIf I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at (XXX) XXX-XXXX This office engages in the collection of debtsThis is an attempt to collect a debtAny information obtained will be used for that purposeThis communication was sent by a debt collector from a professional debt collection agency Sincerely, [redacted] Halsted Financial Services, LLC TEL: XXX-XXX-XXXX FAX: XXX-XXX-XXXX

Initial Business Response / [redacted] (1000, 8, 2015/05/06) */ 05/06/ RE: Complaint ID: XXXXXXXX [redacted] This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLCDuring my assessment of this complaint filed on April 15th, our records indicate that the phone numbers associated with Mr***'s account were placed in our office by the current creditor for servicingUnfortunately, our office was unable to reach Mr [redacted] on the phone wherein which we could have been notified to cease calls to an inconvenient number(s) We were able to locate the account in question, cease collection activity on it, and remove Mr***'s information in its entiretyAt this time we have added phone numbers associated with this account to our Do Not Call List to ensure Mr [redacted] does not receive future calls from our office I hope this addresses Mr***'s concernsIf I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at (XXX) XXX-XXXX This office engages in the collection of debtsThis is an attempt to collect a debtAny information obtained will be used for that purposeThis communication was sent by a debt collector from a professional debt collection agency Sincerely, [redacted] Halsted Financial Services, LLC TEL: XXX-XXX-XXXX FAX: XXX-XXX-XXXX

RE: Case Number: [redacted] Joshua [redacted] To Whom It May Concern: This letter is in regard to a consumer complaint filed by Joshua [redacted] against Halsted Financial Services, LLC Complaints of this nature are very serious, and are not taken lightly At this time, we are in receipt of the consumers dispute and request for our office to cease communicationThere will be no further communication to the consumer from Halsted Financial Services, LLC I hope this addresses the consumer’s concernsIf further assistance is required please contact us at the numbers below Sincerely, Syed [redacted] Halsted Financial Services, LLC TEL: 847-845-FAX: 888-768-

Initial Business Response / [redacted] (1000, 5, 2015/07/21) */ 07/21/ RE: Complaint ID: XXXXXXXX [redacted] Dear [redacted] This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLCDuring my assessment of this complaint filed on July 7th, our records indicate Ms***'s account was placed in our office by the current creditor in April of It appears that Ms [redacted] is disputing the account in question because she claims that this account had been previously paid Our office acknowledges and accepts Ms***'s disputeIn these situations we generally request consumers to forward our office a release or paid in full letter from the company they resolved the account withThese release and paid in full letters usually include specific account details and serve as confirmation for our client that the account has been paid/resolvedNevertheless, when a complaint of this nature is received our office acknowledges the consumer's request and ceases collection activity on it immediately At this time we have closed and returned this account to our client for further analysisIf Ms [redacted] can recover her release or paid in full letter, detailing that this account has been resolved with another company, this would very much help the situation I hope this addresses Ms.***'s concernsIf I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at (XXX) XXX-XXXX This office engages in the collection of debtsThis is an attempt to collect a debtAny information obtained will be used for that purposeThis communication was sent by a debt collector from a professional debt collection agency Sincerely, [redacted] Halsted Financial Services, LLC TEL: XXX-XXX-XXXX FAX: XXX-XXX-XXXX Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/07/22) */ (The consumer indicated he/she DID NOT accept the response from the business.) My husband and I don't owe this bill, we never have so why would we need to pay itCheck Into Cash has told us we don't owe itI am not sending a letter to you when we don't owe itThanksI want you to not contact us every again and throw this case out Final Consumer Response / [redacted] (2000, 11, 2015/07/28) */ (The consumer indicated he/she ACCEPTED the response from the business.) I never said this debt was mine,l never talked to anyone in your office Final Business Response / [redacted] (4000, 9, 2015/07/28) */ 07/28/ RE: Complaint ID: XXXXXXXX [redacted] Dear [redacted] , This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLCDuring my assessment of this complaint filed on July 7th, t appears that Ms [redacted] is disputing the account in question During my review of the call between the consumer and one of our representatives the consumer clearly states that she had previously paid and satisfied this account through an alleged home office with a company other than Halsted Financial Services, LLCIn situations where consumers are claiming to have paid on an account prior, we generally request consumers to forward our office a release or paid in full letter from the company they resolved the account withWe then forward this documentation to the owner or current creditor of the account so that the consumer's account does not get placed with another agency, causing the process to restartUnfortunately, without proof (documentation) of prior payment of this account our office cannot simply take Ms***'s word for it However, we would like to express to Ms [redacted] that her account has been closed in our office since July 7th, 2015, the day the complaint was receivedMs [redacted] should not be receiving calls from our office, as her account has been closed and returned to the current creditor since July 7th I hope this addresses Ms.***'s concernsIf I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at (XXX) XXX-XXXX This office engages in the collection of debtsThis is an attempt to collect a debtAny information obtained will be used for that purposeThis communication was sent by a debt collector from a professional debt collection agency Sincerely, [redacted] Halsted Financial Services, LLC TEL: XXX-XXX-XXXX FAX: XXX-XXX-XXXX

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***

Initial Business Response / [redacted] (1000, 5, 2015/07/21) */ 07/21/ RE: Complaint ID: XXXXXXXX [redacted] Dear [redacted] This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLCDuring my assessment of this complaint filed on July 8th, our records indicate that the phone numbers associated with Ms [redacted] 's account were placed in our office by the current creditor for servicing We would like to express our willingness to work with all consumers when requests for original documentation are madeWhen these requests are made, we respond to the consumer and issue requests to the current creditor immediatelyIf we are unable to fulfill these requests within thirty days, we close and return the account to the current creditor/owner of the account Nevertheless, when our office receives a complaint of this nature our office acknowledges the consumer's disputeAt this time we have ceased collection activity on Ms [redacted] 's accountWe encourage Ms [redacted] to mail in the police report and fraud affidavit to our mailing address: [redacted] XXXXX I hope this addresses Ms [redacted] 's concernsIf I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at (XXX) XXX-XXXX This office engages in the collection of debtsThis is an attempt to collect a debtAny information obtained will be used for that purposeThis communication was sent by a debt collector from a professional debt collection agency Sincerely, [redacted] Halsted Financial Services, LLC TEL: XXX-XXX-XXXX FAX: XXX-XXX-XXXX Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/07/22) */ (The consumer indicated he/she ACCEPTED the response from the business.)