Halsted Financial Services, LLC

Initial Business Response / [redacted] (1000, 5, 2015/06/23) */ 06/23/ RE: Complaint ID: XXXXXXXX [redacted] Dear [redacted] This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLCDuring my assessment of this complaint filed on June 8th, our records indicate that the phone numbers associated with Mr [redacted] 's account were placed in our office by the current creditor for servicingUnfortunately, our office was unable to reach Mr [redacted] on the phone wherein which we could have been notified to cease calls to an inconvenient number(s) We were able to locate the account in question, cease collection activity on it, and remove Mr [redacted] 's information in its entiretyAt this time we have added phone numbers associated with this account to our Do Not Call List to ensure Mr [redacted] does not receive future calls from our office I hope this addresses Mr[redacted] concernsIf I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at (XXX) XXX-XXXX This office engages in the collection of debtsThis is an attempt to collect a debtAny information obtained will be used for that purposeThis communication was sent by a debt collector from a professional debt collection agency Sincerely, [redacted] Halsted Financial Services, LLC TEL: XXX-XXX-XXXX FAX: XXX-XXX-XXXX Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/06/23) */ (The consumer indicated he/she ACCEPTED the response from the business.) I am satisfied with the response

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

06/19/RE: Complaint ID: [redacted] Dear [redacted] , This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLCDuring my assessment of this complaint filed on June 10th, 2017, it appears that our office did contact Mr [redacted] on one or more occasion(s)Complaints of this nature are very serious, and are not taken lightly Halsted Financial Services, LLC maintains full compliance with the FDCPA, specifically Section and 807, pertaining to communicating with the right party and preventing or misleading tactics Prior to discussing any matter in our office with a consumer, it is imperative that we confirm that we are communicating with the proper party Unfortunately, when Mr [redacted] contacted our office we were unable to confirm that we were indeed speaking with Mr*** Thus, we were unable to respond to his request Going forward, there will be no further communication to Mr [redacted] from Halsted Financial Services, LLC I hope this addresses Mr***’ concernsIf he would like to discuss the matter in our office, I would be more than willing to assist himI can be reached directly by phone at (***) ***-***Sincerely, [redacted] Halsted Financial Services, LLC TEL: ***-***- [redacted] FAX: [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***, Jr

08/15/RE: Complaint ID: [redacted] To Whom It May Concern: This letter is in regard to a consumer complaint filed by [redacted] against Halsted Financial Services, LLCDuring my assessment of this complaint, it appears that our office spoke with the consumer on two occasions, back in Complaints of this nature are very serious, and are not taken lightly As a result of our assessment, and regarding the consumers desired resolution, our office has removed all contact information associated with the account and we have ceased all communications with the consumerThere will be no further communication from Halsted Financial Services, LLC to the consumer, regarding this matter I hope this addresses the consumers concernsIf she would like to discuss this matter with our office, I would be more than willing to assistI can be reached directly by phone at (847) ***-***Sincerely, [redacted] Halsted Financial Services, LLC TEL: 847-***- [redacted] FAX: 888-***-***

Initial Business Response / [redacted] (1000, 6, 2015/09/29) */ 09/29/ RE: Complaint ID: Michael [redacted] Dear [redacted] This letter is in regards to a consumer complaint filed by Michael [redacted] against Halsted Financial Services, LLCDuring my assessment of this complaint filed on September 14th, it appears that our office had been attempting to contact Mr [redacted] in regards to an account that had been placed in our office by the current creditor Our office however was unable to reach Mr [redacted] directly, and instead was forwarded to his voicemailThe Fair Debt Collection Practices Act (FDCPA) prohibits representatives from leaving voicemail messages that contain sensitive information on voicemails or answering machinesThus, for the protection of Mr [redacted] , and our company, we prohibit our representatives from disclosing the original creditor, amounts, contract dates etcon voicemail or answering machines We would like to express that upholding consumer protection mandated by the federal government is of utmost importance to our practices as a collection agency Thus, when a complaint of this nature is received our office acknowledges the consumer's concern and ceases collection activity immediatelyAt this this time we have closed and returned this account to the current creditor There will be no further contact from Halsted Financial Services, LLC regarding this account I hope this addresses Ms [redacted] 's concernsIf I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at (847) 845- This office engages in the collection of debtsThis is an attempt to collect a debtAny information obtained will be used for that purposeThis communication was sent by a debt collector from a professional debt collection agency Sincerely, Charles [redacted] Halsted Financial Services, LLC TEL: 847-845- FAX: 888-768-

Initial Business Response / [redacted] (1000, 5, 2015/06/23) */ 06/23/ RE: Complaint ID: XXXXXXXX [redacted] Dear [redacted] This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLCDuring my assessment of this complaint filed on June 8th, it appears that Ms [redacted] is alleging that her account in our office was settled in a bankruptcy over five years ago Upon on my review of the call held between Ms [redacted] and one of our representatives, Ms [redacted] fails to mention anything about a bankruptcy throughout the duration of the call Our office was able to locate the account and will honor the consumer's request to cease collection activity on itPer company policy, when a complaint of this nature is received, our office acknowledges the consumer's concern and issues a request for original documentationThese requests are submitted immediately, however being that we are at the mercy of the current creditor to supply these documents in a timely manner, we apologize in advance for the delayIf we are unable to fulfill these requests within thirty days, we will close and return the account to the current creditor/owner of the account At this time the account has been placed in a "cease & desist" status until we are able to provide Ms [redacted] with the documents she is requesting I hope this addresses Ms [redacted] 's concernsIf I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at (XXX) XXX-XXXX This office engages in the collection of debtsThis is an attempt to collect a debtAny information obtained will be used for that purposeThis communication was sent by a debt collector from a professional debt collection agency Sincerely, [redacted] Halsted Financial Services, LLC TEL: XXX-XXX-XXXX FAX: XXX-XXX-XXXX Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/06/24) */ (The consumer indicated he/she ACCEPTED the response from the business.) As long as they do indeed provide the information as indicated everything is fine

10/18/RE: Complaint ID: [redacted] Dear [redacted] , This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLCDuring my assessment of this complaint filed on October 7th, 2016, it appears that one of our office spoke with Ms [redacted] on September 20th, October 3rd, and October 6th On September 20th our office informed Ms [redacted] of the purpose of the callMs [redacted] requested a call back at a later date, and stated she would like to set up payment arrangement at a later timeOn October 3rd, our office reached Ms [redacted] , however right party verification was not obtained due to Ms [redacted] ’s refusal to verify her identityThis call resulted in Ms [redacted] terminating the call while our representative was trying to verify her identity to discuss the purpose of the callOn October 6th our representative reached Ms [redacted] , however the call was terminated a second time while our agent was trying to introduce himself Complaints of this nature are very serious, and are not taken lightly Halsted Financial Services, LLC maintains full compliance with the FDCPA, specifically Section and 807, pertaining to communicating with the right party and preventing or misleading tactics Regarding Ms [redacted] ’s desired resolution, office has ceased all communication with Ms [redacted] There will be no further communication from Halsted Financial Services, LLC at this time If Ms [redacted] would like to discuss the matter further with our office, please call me directly [redacted] as I would be more than willing to alleviate any concerns she may have Sincerely, [redacted] Halsted Financial Services, LLC TEL: [redacted] FAX: [redacted]

Initial Business Response / [redacted] (1000, 7, 2015/06/12) */ 06/12/ RE: Complaint ID: XXXXXXXX [redacted] Dear [redacted] This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLCI have reviewed the paperwork dated May 27th, and researched our notes/call logs in this matter We apologize if the consumer was not satisfied with her experience with our companyWe prohibit our accounts receivable representatives from engaging in collection practices that are alleged in this complaintIn addition, our staff is audited monthly to insure compliance with all FDCPA, UDAAP, and State Laws At this time our office has conducted a full internal investigation into Ms [redacted] 's claimsWe were able to locate the account and will honor the consumer's requestWe ask that this letter serve as confirmation that our office has closed Ms [redacted] 's account, and deem it Settled in Full I hope this addresses Ms [redacted] 's concernsIf I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at (XXX) XXX-XXXX This office engages in the collection of debtsThis is an attempt to collect a debtAny information obtained will be used for that purposeThis communication was sent by a debt collector from a professional debt collection agency Sincerely, [redacted] Halsted Financial Services, LLC TEL: XXX-XXX-XXXX FAX: XXX-XXX-XXXX

Initial Business Response / [redacted] (1000, 5, 2015/10/02) */ 10/02/ RE: Complaint ID: Theresa [redacted] Dear [redacted] This letter is in regards to a consumer complaint filed by Theresa [redacted] against Halsted Financial Services, LLCDuring my assessment of this complaint filed on September 19th, it appears that our office made contact with Mr [redacted] in regards to an account that was placed in our office for servicing by the current creditor/owner of the account If Ms [redacted] has paid this account prior, we encourage her to forward any release letter or documentation from North Capital Recovery or Guaranty Bank that states she is no longer liable for the debt to our officeThis way we can submit a request for complete closure of this account to our client/owner of the account When a complaint of this nature is received our office acknowledges the consumer's verbal dispute and ceases collections activity immediatelyAt this time we have closed and returned this account to the current creditor There will be no further contact from Halsted Financial Services, LLC regarding this account I hope this addresses Ms [redacted] concernsIf I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at (847) 845- This office engages in the collection of debtsThis is an attempt to collect a debtAny information obtained will be used for that purposeThis communication was sent by a debt collector from a professional debt collection agency Sincerely, Charles [redacted] Halsted Financial Services, LLC TEL: 847-845- FAX: 888-768-

Initial Business Response / [redacted] (1000, 5, 2015/09/25) */ 09/25/ RE: Complaint ID: XXXXXXXX Arian [redacted] Dear [redacted] This letter is in regards to a consumer complaint filed by Arian [redacted] against Halsted Financial Services, LLCDuring my assessment of this complaint filed on September 23rd, 2015, Ms [redacted] claims she does not owe the balance of the account in question At this time we encourage Ms [redacted] to forward any release letter or documentation that states she is no longer liable for the account in questionThis way we can notify the current creditor to update any and all records Regarding Ms***'s concern about the legitimacy of our company, Halsted Financial Services, LLC is a licensed Illinois collection agencyOur office is licensed to collect in the state of Ohio where the consumer resides When a complaint of this nature is received our office acknowledges the consumer's concern and ceases collections activity immediatelyAt this time we have closed and returned this account to the current creditor There will be no further contact from Halsted Financial Services, LLC regarding this account I hope this addresses Ms***'s concernsIf I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at (XXX) XXX-XXXX This office engages in the collection of debtsThis is an attempt to collect a debtAny information obtained will be used for that purposeThis communication was sent by a debt collector from a professional debt collection agency Sincerely, Charles [redacted] Halsted Financial Services, LLC TEL: 847-845- FAX: 888-768- Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/09/28) */ (The consumer indicated he/she DID NOT accept the response from the business.) I would like to have documentation stating that this debt is mineIf there is legal documentation that I can receive, that satisfies my concerns, and shows that there is indeed a debt in need of payment, then I will pay itHowever, I was denied such documentationI do not recall making such a debt and to pay it without proof is foolishPlease, send me the proper documents, that's all I ask! Not an email that just has my name and a totalAnd yes, I am concerned about the legitimacy of the company and for the rep to respond with "we are a licensed Illinois collection agency" proves nothingThe Halsted Facebook page as well as the Halsted website both seem very fake they are also nonexistent on LinkedInOther collection agencies at least have working websites and have news and updates on their Facebook pagesHalsted has posted hundreds of quotes with no postings about the actual company on their FB pageIt seems too scary and with all the scams that go on, you can surely see my concern Thank you

04/21/RE: Complaint ID: [redacted] Dear [redacted] , This letter is in regards to a consumer complaint filed by Thein Mai against Halsted Financial Services, LLCDuring my asse***ent of this complaint filed on April 10th, 2017, it appears that our office spoke with Ms*** Complaints of this nature are very serious, and are not taken lightly Halsted Financial Services, LLC maintains full compliance with the FDCPA, specifically Section and 807, pertaining to communicating with the right party and preventing or misleading tactics Regarding Ms[redacted] desired resolution, our office has removed all contact information associated to her and ceased all communicationThere will be no further communication from Halsted Financial Services, LLC at this time I hope this addresses Ms [redacted] concernsIf she would like to discuss the matter in our office, I would be more than willing to assist herI can be reached directly by phone at ( [redacted] Sincerely, [redacted] Halsted Financial Services, LLC TEL: [redacted]

03/08/RE: Complaint ID: [redacted] Dear [redacted] , This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLCI have reviewed the paperwork dated February 26th, and researched our notes/call logs in this matterWe apologize if the customer did not have an experience with our office that was to their satisfaction Our office was unable to locate the telephone number ( [redacted] in our system, which means it had already been removed by a representativeNevertheless, our office added the number ( [redacted] to our internal Do Not Call Directory for extra precautionThere will be no further phone calls to [redacted] phone number from our office If your office or [redacted] have any further concerns, please call me directly at ( [redacted] , I would be more than willing to alleviate any concerns you may have Sincerely, [redacted] Halsted Financial Services, LLC TEL: [redacted] FAX: [redacted]

Complaint: [redacted] I am rejecting this response because: I do not want this claim reflected on my credit report Halstead needs to state this and if it is reported, remove from my creit report.Thank you Sincerely, [redacted] ***

08/04/RE: Complaint ID: [redacted] Dear [redacted] , This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLCDuring my assessment of this complaint filed on July 23rd, 2016, our office received Ms [redacted] ’s dispute and fraud claim in reference to an account placed in our office At this time we would like to advise Ms [redacted] that an immediate request for original documentation was issued on July 22nd, We would like to advise that with this request, our office is at the mercy of the current creditor to supply these documents in a timely fashionIn the event that our office receives the original contract from the current creditor, this documentation will be mailed to her directly, to the address on file We understand Ms [redacted] ’s concerns, and have ceased all communications in reference to this accountWe are in the process of closing her account and returning it to the current creditorUnless we receive the original contract, there will be no further communication from Halsted Financial Services, LLC regarding this account Please understand that Halsted Financial Services, LLC does not credit report If your office or Ms [redacted] have any further concerns, please call me directly at ( [redacted] , I would be more than willing to alleviate any concerns you may haveSincerely, [redacted] Halsted Financial Services, LLC TEL: [redacted]

Initial Business Response / [redacted] (1000, 5, 2015/07/16) */ 07/16/ RE: Complaint ID: XXXXXXXX [redacted] Dear [redacted] This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLCDuring my assessment of this complaint filed on July 7th, our records indicate that the phone numbers associated with Ms [redacted] account were placed in our office by the current creditor for servicingUnfortunately, our office was unable to reach Ms [redacted] on the phone wherein which we could have offered her more information regarding her account in our office We were able to locate the account in question, cease collection activity on it, and remove Ms [redacted] information in its entiretyAt this time we have added all phone numbers associated with her account to our Do Not Call ListMs [redacted] will not receive future calls from our office I hope this addresses [redacted] concernsIf I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at (XXX) XXX-XXXX This office engages in the collection of debtsThis is an attempt to collect a debtAny information obtained will be used for that purposeThis communication was sent by a debt collector from a professional debt collection agency Sincerely, [redacted] Halsted Financial Services, LLC TEL: XXX-XXX-XXXX FAX: XXX-XXX-XXXX Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/07/20) */ (The consumer indicated he/she ACCEPTED the response from the business.) I am satisfied with the results but I do want it noted they were able to contact me and as I stated before were very confrontationalI am not a liar!

10/27/RE: Complaint ID: *** *** *** Dear *** ***, This letter is in regards to a consumer complaint filed by *** *** against Halsted Financial Services, LLCDuring my assessment of this complaint filed on October 17th, 2016, our office has researched our notes/call
logs in this matter Our office has removed the telephone number (*** *** from our systemIn addition, we would like to advise Mr*** that we have added this number to our internal Do Not Call Directory as an extra layer of securityThere will be no further phone calls to Mr***’s phone number from Halsted Financial Services, LLC Complaints of this nature are very serious, and are not taken lightly. I hope this addresses Mr***’s concernsIf I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at (*** *** Sincerely, *** *** Halsted Financial Services, LLC TEL: *** FAX: ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** *** ***

03/30/RE: Complaint ID: *** *** *** Dear *** ***, This letter is in regards to a consumer complaint filed by *** *** against Halsted Financial Services, LLCDuring my assessment of this complaint filed on March 16th, 2016, it appears that our office spoke with Ms*** Please be advised that Halsted Financial Services, LLC does not and has not reported Ms***’s information to any of the credit bureausHalsted Financial Services, LLC does not credit report Regarding Ms***’s desired resolution, our office has removed all contact information associated to her and ceased all communicationThere will be no further communication from Halsted Financial Services, LLC at this time I hope this addresses Ms***’s concernsIf she would like to discuss the matter in our office, I would be more than willing to assist herI can be reached directly by phone at (847) ***-***Sincerely, *** *** Halsted Financial Services, LLC TEL: 847-***-*** FAX: 888-***-***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
Tiffany ***