Halsted Financial Services, LLC

07/25/2017 RE: Complaint ID: [redacted] To Whom It May Concern: This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLC. During my assessment of this complaint, it appears that our office spoke with Mr. [redacted] on multiple...

occasions. Complaints of this nature are very serious, and are not taken lightly. As a result of our assessment and regarding Mr. [redacted]’s desired resolution, our office has removed all contact information associated with his account and we have ceased all communications. There will be no further communication from Halsted Financial Services, LLC at this time. I hope this addresses Mr. [redacted]’s concerns. If he would like to discuss this matter with our office, I would be more than willing to assist him. I can be reached directly by phone at ([redacted] Sincerely, [redacted]Halsted Financial Services, LLC TEL: 847-845-8155FAX: [redacted]Tell us why here...

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
Joshua [redacted]

08/04/2017 RE: Complaint ID: [redacted] B. [redacted]   To whom it may concern, This letter is in regards to a consumer complaint filed by [redacted] B. [redacted] against Halsted Financial Services, LLC. During my assessment of this complaint, it appears that our office spoke with the...

consumer on multiple occasions. Complaints of this nature are very serious, and are not taken lightly.   As a result of our assessment, and regarding the consumers desired resolution, our office has removed all contact information associated with the account and we have ceased all communications. There will be no further communication from Halsted Financial Services, LLC to the consumer.  Should Ms. [redacted] wish to resolve her account, she can contact our office at the number below.   I hope this addresses the consumers concerns. If she would like to discuss this matter with our office, I would be more than willing to assist. I can be reached directly by phone at (847) [redacted]. Sincerely, [redacted] Halsted Financial Services, LLC TEL: 847-[redacted] FAX: [redacted]

03/07/2016 RE: Complaint ID: [redacted]   Dear [redacted], This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLC. During my assessment of this complaint filed on March 2nd, 2016 it appears that we may have spoken...

with Ms. [redacted] on March 1st, 2016. However, our representative was unable to confirm whom we believed to be Ms. [redacted]’s identity on March 1st, 2016. Thus, our company policy and federal law mandates the following: All representatives must first aim to verify customer identities by confirming the last four digits of their social security number. If the last four digits cannot be confirmed, representatives must aim to confirm the customer’s date of birth or street address if applicable for identification purposes.   Unfortunately our representative was unable to confirm Ms. [redacted]’s identity on the call. At this time we cannot disclose further information to Ms. [redacted] other than to confirm that there will be no further contact to the number ([redacted] from Halsted Financial Services, LLC. We have removed this number from our system and added it to our internal Do Not Call Directory.   If your office or Ms. [redacted] has any further concerns please do not hesitate to contact me directly by phone at ([redacted]) [redacted] as I would be more than willing to alleviate your concerns. Sincerely, [redacted] Halsted Financial Services, LLC TEL: [redacted] FAX: [redacted]

Initial Business Response /* (1000, 5, 2015/05/05) */
05/05/2015
RE: Complaint ID: [redacted]
Dear [redacted],
This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLC. I have reviewed the paperwork dated April...

26th, 2015 and researched our notes/call logs in this matter.
Our office was able to locate the account and will honor the consumer's request to cease collection activity on it. Per company policy, when a complaint of this nature is received, our office acknowledges the consumer's concern and issues a request for original documentation. These requests are submitted immediately, however being that we are at the mercy of the current creditor to supply these documents in a timely manner, we apologize in advance for the delay.
At this time the account has been placed in a "cease & desist" status until we are able to provide Ms. [redacted] with the documents she is requesting. There will be no further collection activity from Halsted Financial Services, LLC regarding this account.
I hope this addresses Ms. [redacted] concerns. If I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at [redacted].
This office engages in the collection of debts. This is an attempt to collect a debt. Any information obtained will be used for that purpose. This communication was sent by a debt collector from a professional debt collection agency.
Sincerely,
[redacted]
Halsted Financial Services, LLC
TEL:[redacted]
FAX:[redacted]

03/08/16 RE: Complaint ID: [redacted]   Dear [redacted], This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLC. I have reviewed the paperwork dated February 26th, 2016 and researched our notes/call logs in this matter. We...

apologize if the customer did not have an experience with our office that was to their satisfaction.   Our office was unable to locate the telephone number ([redacted] in our system, which means it had already been removed by a representative. Nevertheless, our office added the number ([redacted] to our internal Do Not Call Directory for extra precaution. There will be no further phone calls to [redacted] phone number from our office.   If your office or [redacted] have any further concerns, please call me directly at ([redacted], I would be more than willing to alleviate any concerns you may have.   Sincerely, [redacted] Halsted Financial Services, LLC TEL: [redacted] FAX: [redacted]

Initial Business Response /* (1000, 5, 2015/09/25) */
09/25/2015
RE: Complaint ID: XXXXXXXX
Arian [redacted]
Dear [redacted]
This letter is in regards to a consumer complaint filed by Arian [redacted] against Halsted Financial Services, LLC. During my assessment of this complaint filed on...

September 23rd, 2015, Ms. [redacted] claims she does not owe the balance of the account in question.
At this time we encourage Ms. [redacted] to forward any release letter or documentation that states she is no longer liable for the account in question. This way we can notify the current creditor to update any and all records.
Regarding Ms. [redacted]'s concern about the legitimacy of our company, Halsted Financial Services, LLC is a licensed Illinois collection agency. Our office is licensed to collect in the state of Ohio where the consumer resides.
When a complaint of this nature is received our office acknowledges the consumer's concern and ceases collections activity immediately. At this time we have closed and returned this account to the current creditor.
There will be no further contact from Halsted Financial Services, LLC regarding this account.
I hope this addresses Ms. [redacted]'s concerns. If I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at (XXX) XXX-XXXX.
This office engages in the collection of debts. This is an attempt to collect a debt. Any information obtained will be used for that purpose. This communication was sent by a debt collector from a professional debt collection agency.
Sincerely,
Charles [redacted]
Halsted Financial Services, LLC
TEL: 847-845-8155
FAX: 888-768-5812
Initial Consumer Rebuttal /* (3000, 7, 2015/09/28) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I would like to have documentation stating that this debt is mine. If there is legal documentation that I can receive, that satisfies my concerns, and shows that there is indeed a debt in need of payment, then I will pay it. However, I was denied such documentation. I do not recall making such a debt and to pay it without proof is foolish. Please, send me the proper documents, that's all I ask! Not an email that just has my name and a total. And yes, I am concerned about the legitimacy of the company and for the rep to respond with "we are a licensed Illinois collection agency" proves nothing. The Halsted Facebook page as well as the Halsted website both seem very fake they are also nonexistent on LinkedIn. Other collection agencies at least have working websites and have news and updates on their Facebook pages. Halsted has posted hundreds of quotes with no postings about the actual company on their FB page. It seems too scary and with all the scams that go on, you can surely see my concern.
Thank you.

RE: Case Number: [redacted] To Whom It May Concern:   This letter is in regard to a consumer complaint filed by [redacted] against Halsted Financial Services, LLC. Complaints of this nature are very serious, and are not taken lightly.   During my assessment of this...

complaint, it appears that we did make contact with the consumer and that this matter is now paid in full.  We apologize if the consumer did not have an experience with our office that was to their satisfaction and per the consumers desired resolution, we have removed all telephone numbers associated with the consumers account.   Going forward, there will be no further telephone communications from Halsted Financial Services to the consumer.  I hope this addresses Mr. [redacted]’s concerns. If I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at (847) [redacted].   Sincerely, [redacted] Halsted Financial Services, LLC TEL: 847-[redacted] FAX: 888-[redacted]

06/19/17 RE: Complaint ID: [redacted]   Dear [redacted], This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLC. During my assessment of this complaint filed on June 10th, 2017, it appears that our office did contact Mr. [redacted] on one or more occasion(s). Complaints of this nature are very serious, and are not taken lightly.    Halsted Financial Services, LLC maintains full compliance with the FDCPA, specifically Section 805 and 807, pertaining to communicating with the right party and preventing false or misleading tactics.  Prior to discussing any matter in our office with a consumer, it is imperative that we confirm that we are communicating with the proper party.  Unfortunately, when Mr. [redacted] contacted our office we were unable to confirm that we were indeed speaking with Mr. [redacted].  Thus, we were unable to respond to his request.   Going forward, there will be no further communication to Mr. [redacted] from Halsted Financial Services, LLC.   I hope this addresses Mr. [redacted]’ concerns. If he would like to discuss the matter in our office, I would be more than willing to assist him. I can be reached directly by phone at ([redacted]) [redacted]. Sincerely, [redacted] Halsted Financial Services, LLC TEL: [redacted] FAX: [redacted]

Initial Business Response /* (1000, 5, 2015/07/29) */
07/29/2015
RE: Complaint ID: XXXXXXXX
[redacted]
Dear [redacted]
This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLC. During my assessment of this complaint, filed on July...

17th, 2015, it appears that Ms. [redacted] did not have an experience with our office that was to her satisfaction.
At this time we have added the number (XXX) XXX-XXXX to our internal Do Not Call Directory. There will be no further contact to Ms. [redacted] from our office.
I hope this addresses Ms.[redacted]'s concerns. If I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at (XXX) XXX-XXXX.
Sincerely,
[redacted]
Halsted Financial Services, LLC
TEL: XXX-XXX-XXXX
FAX: XXX-XXX-XXXX
Initial Consumer Rebuttal /* (2000, 7, 2015/08/08) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I have not received a call since filing this complaint. I should have been able to talk to an employee and resolve it that way rather than going through the Revdex.com.

Initial Business Response /* (1000, 5, 2015/06/22) */
06/22/2015
RE: Complaint ID: XXXXXXXX
[redacted]
Dear [redacted]
This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLC. I have reviewed the paperwork dated June 5th,...

2014 and researched our notes/call logs in this matter. We apologize if the consumer did not have an experience with our office that was to their satisfaction. We were unable to locate Ms. [redacted]'s phone number in our system. We ask that Ms. [redacted] provide our office with the phone number that is receiving calls from Halsted Financial Services, LLC. This way we can ensure it is removed from our system and added to our Do Not Call List.
I hope this addresses Ms. Popp's concerns. If your office or Ms. [redacted] has any further concerns please do not hesitate to contact me directly by phone at (XXX) XXX-XXXX.
This office engages in the collection of debts. This is an attempt to collect a debt. Any information obtained will be used for that purpose. This communication was sent by a debt collector from a professional debt collection agency.
Sincerely,
[redacted]
Halsted Financial Services, LLC
TEL: XXX-XXX-XXXX
FAX: XXX-XXX-XXXX
Initial Consumer Rebuttal /* (2000, 7, 2015/06/23) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Despite them claiming they can't find our number. The phone number that has been receiving the calls XXX-XXX-XXXX stopped getting the calls 7 days after we filed this complaint. So if it took filing a complaint to get the harassing to stop, I appreciate the help. We wanted the phone calls to stop and they finally have.

RE: Case Number: [redacted] Gary [redacted] To Whom It May Concern:   This letter is in regard to a consumer complaint filed by Gary [redacted] against Halsted Financial Services, LLC. Complaints of this nature are very serious, and are not taken lightly.   At this time, we are in receipt of the...

consumers’ dispute based on identity theft.  Moving forward, there will be no further communication to the consumer from Halsted Financial Services, LLC.    I hope this addresses the consumers’ concerns. If I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at (847) 845-8155.   Sincerely, Syed [redacted] Halsted Financial Services, LLC TEL: 847-845-8155 FAX: 888-768-5812

08/15/2017 RE: Complaint ID: [redacted]   To Whom It May Concern: This letter is in regard to a consumer complaint filed by [redacted] against Halsted Financial Services, LLC. During my assessment of this complaint, it appears that our office spoke with the...

consumer on two occasions, back in 2016. Complaints of this nature are very serious, and are not taken lightly.   As a result of our assessment, and regarding the consumers desired resolution, our office has removed all contact information associated with the account and we have ceased all communications with the consumer. There will be no further communication from Halsted Financial Services, LLC to the consumer, regarding this matter.    I hope this addresses the consumers concerns. If she would like to discuss this matter with our office, I would be more than willing to assist. I can be reached directly by phone at (847) [redacted]. Sincerely, [redacted] Halsted Financial Services, LLC TEL: 847-[redacted] FAX: 888-[redacted]

03/14/2016 RE: Complaint ID: [redacted] Dear [redacted], This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLC. Our office received a Power of Attorney letter on March 1st, 2016. At that time our office updated our system and notified the current creditor / owner of the account regarding an account with the documents previously received. The account associated with the Power of Attorney has been closed and returned to the current creditor. There will be no further contact to the number ([redacted] from Halsted Financial Services, LLC. We have removed this number from our system and added it to our internal Do Not Call Directory. If your office or Ms. [redacted] has any further concerns please do not hesitate to contact me directly by phone at ([redacted]) [redacted] as I would be more than willing to alleviate your concerns. Sincerely, [redacted] Halsted Financial Services, LLC TEL: [redacted] FAX: [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

08/25/16 RE: Complaint ID: [redacted] Joshua [redacted]   Dear Lucille [redacted] This letter is in regards to a consumer complaint filed by Joshua [redacted] against Halsted Financial Services, LLC. We would like to advise Mr. [redacted] that a request for original documentation was made on August 10th, 2016 to the current credit and we are still awaiting a response. Unfortunately our office is at the mercy of the current creditor to supply these documents in a timely fashion.   We understand Mr. [redacted]’s concerns and have ceased all communications in reference to this account. Unless we receive the original contract, there will be no further communication from Halsted Financial Services, LLC regarding this account. In the event that our office does not receive the requested documentation in thirty days from the date requested, this account will be closed and returned to the current creditor.   Regarding Mr. Dubinksy’s credit bureau report concern. Halsted Financial Services, LLC does not credit report to any of the credit bureaus. Any questions or concerns regarding previous credit bureau reporting by other entities would have to be addressed directly to them.   I hope this addresses Mr. [redacted]’s concerns. If your office or Mr. [redacted] have any further concerns, please call me directly at (847) 845-8155, I would be more than willing to alleviate any concerns you may have.   Sincerely,   Charles [redacted] Halsted Financial Services, LLC TEL: 847-845-8155 FAX: 888-768-5812

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

RE: Complaint ID: [redacted]   Dear [redacted], This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLC. During my assessment of this complaint filed on July 23rd, 2016, our office received Ms. [redacted]’s dispute and fraud claim in reference to an account placed in our office.   Regarding her additional concerns we would like to inform Ms. [redacted] that the account in question has been closed and returned to the current creditor with notice that a dispute/fraud claim has been made. Our office has not received the original documentation we requested on July 22nd, 2016. In addition, we would like to inform Ms. [redacted] that the telephone number ([redacted] has been added to our internal Do Not Call Directory.      Unless we receive the original contract, there will be no further communication from Halsted Financial Services, LLC regarding this account. We apologize for any inconvenience at this time.   I hope this addresses Ms. [redacted]’s concerns. If your office or Ms. [redacted] have any further concerns, please call me directly at ([redacted], I would be more than willing to alleviate any concerns you may have. Sincerely, [redacted] Halsted Financial Services, LLC [redacted]
[redacted]

Initial Business Response /* (1000, 5, 2015/10/02) */
10/02/2015
RE: Complaint ID: 94570955
Theresa [redacted]
Dear [redacted]
This letter is in regards to a consumer complaint filed by Theresa [redacted] against Halsted Financial Services, LLC. During my assessment of this...

complaint filed on September 19th, 2015 it appears that our office made contact with Mr. [redacted] in regards to an account that was placed in our office for servicing by the current creditor/owner of the account.
If Ms. [redacted] has paid this account prior, we encourage her to forward any release letter or documentation from North Capital Recovery or Guaranty Bank that states she is no longer liable for the debt to our office. This way we can submit a request for complete closure of this account to our client/owner of the account.
When a complaint of this nature is received our office acknowledges the consumer's verbal dispute and ceases collections activity immediately. At this time we have closed and returned this account to the current creditor.
There will be no further contact from Halsted Financial Services, LLC regarding this account.
I hope this addresses Ms. [redacted] concerns. If I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at (847) 845-8155.
This office engages in the collection of debts. This is an attempt to collect a debt. Any information obtained will be used for that purpose. This communication was sent by a debt collector from a professional debt collection agency.
Sincerely,
Charles [redacted]
Halsted Financial Services, LLC
TEL: 847-845-8155
FAX: 888-768-5812

11/20/2015 RE: Complaint ID: [redacted]Dear [redacted], This letter is in regards to a consumer complaint filed by [redacted] against
Halsted Financial Services, LLC. During my assessment of this complaint filed
on November 14th, 2015 it appears that we were never able to get...

in
direct contact with Ms. [redacted]. To prevent false or misleading tactics, our company policy
and federal law mandates the following: All representatives must first aim
to verify customer identities by confirming the last four digits of their
social security number. If the last four digits cannot be confirmed,
representatives must aim to confirm the customer’s date of birth or street
address if applicable. Unfortunately our representatives were unable to reach Ms.
[redacted] where confirmation of her identity could have been obtained. When our
office receives complaints of this nature we immediately cease calling
activity.  At this time we have ceased
all calls to the number associated with Ms. [redacted] until right party
verification can be obtained. In addition, we have added the provided telephone
number ([redacted] our internal Do Not Call Directory. There will be no further contact from our office. In
addition, we must advise the Revdex.com and Ms. [redacted] that Halsted
Financial Services, LLC does not credit report. If your office or Ms. [redacted] has any further concerns please
do not hesitate to contact me directly by phone at (847) 845-8155 as I would be more than
willing to alleviate your concerns. Sincerely, [redacted]Halsted Financial Services, LLC TEL: [redacted]FAX: [redacted]