Halsted Financial Services, LLC

Initial Business Response /* (1000, 5, 2015/07/29) */
07/29/2015
RE: Complaint ID: XXXXXXXX
[redacted]
Dear [redacted]
This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLC. During my assessment of this complaint filed on July...

18th, 2015 our records indicate that the phone numbers associated with Mr. [redacted]'s account were placed in our office by the current creditor for servicing. Unfortunately, our office was unable to reach Mr. [redacted] on the phone wherein which we could have been notified to cease calls to an inconvenient number(s).
We were able to locate the account in question, cease collection activity on it, and remove Mr. [redacted]'s information in its entirety. At this time we have added phone numbers associated with this account to our internal Do Not Call Directory to ensure Mr. [redacted] does not receive future calls from our office.
I hope this addresses Mr. [redacted]'s concerns. If I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at (XXX) XXX-XXXX.
This office engages in the collection of debts. This is an attempt to collect a debt. Any information obtained will be used for that purpose. This communication was sent by a debt collector from a professional debt collection agency.
Sincerely,
[redacted]
Halsted Financial Services, LLC
TEL: XXX-XXX-XXXX
FAX: XXX-XXX-XXXX

Initial Business Response /* (1000, 5, 2015/05/06) */
05/06/2015
RE: Complaint ID: XXXXXXXX
[redacted]
Dear [redacted]
This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLC. I have reviewed the paperwork dated April 27th,...

2015 and researched our notes/call logs in this matter.
Our office was able to locate the account and will honor the consumer's request to cease collection activity on it. Per company policy, when a complaint of this nature is received, our office acknowledges the consumer's request immediately.
At this time the account has been placed in a "cease & desist" status. There will be no further collection activity from Halsted Financial Services, LLC regarding this account.
I hope this addresses Mr. [redacted]'s concerns. If I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at (XXX) XXX-XXXX.
This office engages in the collection of debts. This is an attempt to collect a debt. Any information obtained will be used for that purpose. This communication was sent by a debt collector from a professional debt collection agency.
Sincerely,
[redacted]
Halsted Financial Services, LLC
TEL: XXX-XXX-XXXX
FAX: XXX-XXX-XXXX
Initial Consumer Rebuttal /* (2000, 7, 2015/05/07) */
(The consumer indicated he/she ACCEPTED the response from the business.)

RE: Case Number: 12651003  Audrey Jolly To Whom It May Concern:   This letter is in regard to a consumer complaint filed by Audrey [redacted] against Halsted Financial Services, LLC.  Complaints of this nature are very serious, and are not taken lightly.   At this time, we are in...

receipt of the consumers request for our office to cease communication.  There will be no further communication to the consumer from Halsted Financial Services, LLC.   I hope this addresses the consumer’s concerns. If further assistance is required please contact us at the numbers below.   Sincerely, [redacted] Halsted Financial Services, LLC TEL: [redacted] FAX: [redacted]

Initial Business Response /* (1000, 5, 2015/05/15) */
05/14/2015
RE: Complaint ID: XXXXXXXX
[redacted]
Dear [redacted]
This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLC. During my assessment of this complaint filed on [redacted] 8th,...

2015, it appears that the individual did not have an experience with our office that was to their satisfaction. We were able to locate the phone number (XXX) XXX-XXXX our office was calling in error. We have removed this number from our system and added it to our Do Not Call List. There will be no further calls from Halsted Financial Services, LLC to this number.
I hope this addresses Ms. [redacted]'s concerns. If I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at (XXX) XXX-XXXX.
This office engages in the collection of debts. This is an attempt to collect a debt. Any information obtained will be used for that purpose. This communication was sent by a debt collector from a professional debt collection agency.
Sincerely,
[redacted]
Halsted Financial Services, LLC
TEL: XXX-XXX-XXXX
FAX: XXX-XXX-XXXX

Initial Business Response /* (1000, 8, 2015/05/06) */
05/06/2015
RE: Complaint ID: XXXXXXXX
[redacted]
[redacted]
This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLC. During my assessment of this complaint filed on...

April 15th, 2015 our records indicate that the phone numbers associated with Mr. [redacted]'s account were placed in our office by the current creditor for servicing. Unfortunately, our office was unable to reach Mr. [redacted] on the phone wherein which we could have been notified to cease calls to an inconvenient number(s).
We were able to locate the account in question, cease collection activity on it, and remove Mr. [redacted]'s information in its entirety. At this time we have added phone numbers associated with this account to our Do Not Call List to ensure Mr. [redacted] does not receive future calls from our office.
I hope this addresses Mr. [redacted]'s concerns. If I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at (XXX) XXX-XXXX.
This office engages in the collection of debts. This is an attempt to collect a debt. Any information obtained will be used for that purpose. This communication was sent by a debt collector from a professional debt collection agency.
Sincerely,
[redacted]
Halsted Financial Services, LLC
TEL: XXX-XXX-XXXX
FAX: XXX-XXX-XXXX

Initial Business Response /* (1000, 10, 2015/05/05) */
05/05/2015
RE: Complaint ID: XXXXXXXX
[redacted]
Dear [redacted]
This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLC. I have reviewed the paperwork dated April...

15th, 2015 and researched our notes/call logs in this matter.
Our office was able to locate the account and will honor the consumer's request to cease collection activity on it. Per company policy, when a complaint of this nature is received, our office acknowledges the consumer's concern and issues a request for original documentation. These requests are submitted immediately, however being that we are at the mercy of the current creditor to supply these documents in a timely manner, we apologize in advance for the delay.
At this time the account has been placed in a "cease & desist" status until we are able to provide Mr. [redacted] with the documents he is requesting. There will be no further collection activity from Halsted Financial Services, LLC regarding this account.
I hope this addresses Mr. [redacted]'s concerns. If I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at (XXX) XXX-XXXX.
This office engages in the collection of debts. This is an attempt to collect a debt. Any information obtained will be used for that purpose. This communication was sent by a debt collector from a professional debt collection agency.
Sincerely,
[redacted]
Halsted Financial Services, LLC
TEL: XXX-XXX-XXXX
FAX: XXX-XXX-XXXX
Initial Consumer Rebuttal /* (3000, 17, 2015/05/21) */
The company is still trying to contact me by telephone.
Final Consumer Response /* (4200, 21, 2015/06/17) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I believe this "company" is trying to scam consumers and do not think they abide by the federal Fair Debt Collection Practices Act. The company responded that they can not obtain "proof" of the account they are collecting upon, however, the company should have had this proof before ever contacting me.
Final Business Response /* (4000, 23, 2015/06/25) */
06/25/15
RE: Complaint ID: XXXXXXXX
[redacted]
Dear [redacted]
This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLC. During my assessment of this entry it seems that Mr. [redacted] is requesting verification of debt for an account in our office.
Our office notified Mr. [redacted] that we would issue a request for verification of the account in question on May 5th, 2015. On June 4th, 2015 our office notified Mr. [redacted] that his information had been removed in its entirety from our system, and his account was flagged to a 'cease and desist' status. Nevertheless, a request for the documentation was submitted, and to our knowledge our client does not have the requested documents. To ensure compliance with the Fair Debt Collection Practices Act (FDCPA), our office will continue to cease collections efforts, and close and return the account to the current creditor.
Please understand that Halsted Financial Services, LLC has never reported this account to any of the major credit bureaus, and therefore would be unable to issue, request or make any sort of changes to the consumer's credit report. Mr. [redacted]'s account is no longer in our office.
I hope this address Mr. [redacted]'s concerns. If your office or Mr. [redacted] would like to discuss the matter in our office or have any further concerns, please call me directly at (XXX) XXX-XXXX.
This is an attempt to collect a debt. Any information obtained will be used for that purpose. This communication was sent by a debt collector from a professional debt collection agency.
Sincerely,
[redacted]
Compliance Officer
Halsted Financial Services, LLC
TEL: XXX-XXX-XXXX
FAX: XXX-XXX-XXXX

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

03/14/16 RE: Complaint ID: [redacted]   Dear [redacted], This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLC. I have reviewed the paperwork dated March 10th, 2016 and researched our notes/call logs in this matter. We...

apologize if the customer did not have an experience with our office that was to their satisfaction.   Our office has removed any and all phone number associated with this account. [redacted] will not receive further communication from our office.   If your office or [redacted] have any further concerns, please call me directly at (847) [redacted], I would be more than willing to alleviate any concerns you may have.   Sincerely, [redacted] Halsted Financial Services, LLC TEL: 847-[redacted] FAX: [redacted]

Initial Business Response /* (1000, 7, 2015/06/12) */
06/12/2015
RE: Complaint ID: XXXXXXXX
[redacted]
Dear [redacted]
This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLC. I have reviewed the paperwork dated May...

27th, 2014 and researched our notes/call logs in this matter.
We apologize if the consumer was not satisfied with her experience with our company. We prohibit our accounts receivable representatives from engaging in collection practices that are alleged in this complaint. In addition, our staff is audited monthly to insure compliance with all FDCPA, UDAAP, and State Laws.
At this time our office has conducted a full internal investigation into Ms. [redacted]'s claims. We were able to locate the account and will honor the consumer's request. We ask that this letter serve as confirmation that our office has closed Ms. [redacted]'s account, and deem it Settled in Full.
I hope this addresses Ms. [redacted]'s concerns. If I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at (XXX) XXX-XXXX.
This office engages in the collection of debts. This is an attempt to collect a debt. Any information obtained will be used for that purpose. This communication was sent by a debt collector from a professional debt collection agency.
Sincerely,
[redacted]
Halsted Financial Services, LLC
TEL: XXX-XXX-XXXX
FAX: XXX-XXX-XXXX

RE: Case Number: [redacted] Joshua [redacted] To Whom It May Concern:   This letter is in regard to a consumer complaint filed by Joshua [redacted] against Halsted Financial Services, LLC.  Complaints of this nature are very serious, and are not taken lightly.   At this time, we are in receipt of the consumers dispute and request for our office to cease communication. There will be no further communication to the consumer from Halsted Financial Services, LLC.   I hope this addresses the consumer’s concerns. If further assistance is required please contact us at the numbers below.   Sincerely, Syed [redacted] Halsted Financial Services, LLC TEL: 847-845-8155 FAX: 888-768-5812

Initial Business Response /* (1000, 5, 2015/07/21) */
07/21/2015
RE: Complaint ID: XXXXXXXX
[redacted]
Dear [redacted]
This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLC. During my assessment of this complaint filed on...

July 8th, 2015 our records indicate that the phone numbers associated with Ms. [redacted]'s account were placed in our office by the current creditor for servicing.
We would like to express our willingness to work with all consumers when requests for original documentation are made. When these requests are made, we respond to the consumer and issue requests to the current creditor immediately. If we are unable to fulfill these requests within thirty days, we close and return the account to the current creditor/owner of the account.
Nevertheless, when our office receives a complaint of this nature our office acknowledges the consumer's dispute. At this time we have ceased collection activity on Ms. [redacted]'s account. We encourage Ms. [redacted] to mail in the police report and fraud affidavit to our mailing address: [redacted] XXXXX.
I hope this addresses Ms. [redacted]'s concerns. If I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at (XXX) XXX-XXXX.
This office engages in the collection of debts. This is an attempt to collect a debt. Any information obtained will be used for that purpose. This communication was sent by a debt collector from a professional debt collection agency.
Sincerely,
[redacted]
Halsted Financial Services, LLC
TEL: XXX-XXX-XXXX
FAX: XXX-XXX-XXXX
Initial Consumer Rebuttal /* (2000, 7, 2015/07/22) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted], Jr.

Complaint: [redacted]I am accepting a no contest response by the business at this time. However, being that the company admitted they have no original contract on file authorizing the collection of this alleged debt, I am hereby requesting the creditor also revise their credit report entry stating this is an error until such time they can successfully complete the magic trick of producing documentation of a valid debt.   Yours truly, Joshua [redacted]

Initial Business Response /* (1000, 6, 2015/09/29) */
09/29/2015
RE: Complaint ID: XXXXXXXX
Shanere [redacted]
Dear [redacted]
This letter is in regards to a consumer complaint filed by Shanere [redacted] against Halsted Financial Services, LLC. During my assessment of this complaint filed...

on September 14th, 2015 it appears that our office made contact with Mr. [redacted] in regards to an account that was placed in our office for servicing by the current creditor/owner of the account.
If Ms. [redacted] has paid this account prior, we encourage her to forward any release letter or documentation that states she is no long liable for the debt to our office. In the event that Ms. [redacted] is unable to provide such documentation, her debt will remain valid and collectible. Her account was charged off November 1st, 2011, which means Verizon sold her account to the current creditor, who in turn retained our services in hopes to recover the balance owed, $528.42.
Nevertheless, when a complaint of this nature is received our office acknowledges the consumer's verbal dispute and ceases collections activity immediately. At this time we have closed and returned this account to the current creditor.
There will be no further contact from Halsted Financial Services, LLC regarding this account.
I hope this addresses Ms. [redacted]' concerns. If I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at (847) 845-8155.
This office engages in the collection of debts. This is an attempt to collect a debt. Any information obtained will be used for that purpose. This communication was sent by a debt collector from a professional debt collection agency.
Sincerely,
Charles [redacted]
Halsted Financial Services, LLC
TEL: 847-845-8155
FAX: 888-768-5812
Initial Consumer Rebuttal /* (2000, 8, 2015/09/30) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I did forward two separate letters to the business requesting identification of the person who fraudulently used my personal data. I will accept this resolution provided I don't have this matter resurface.
Sincerely,
Gary [redacted]

08/04/16 RE: Complaint ID: [redacted]   Dear [redacted], This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLC. During my assessment of this complaint filed on July 23rd, 2016, our office received Ms. [redacted] dispute and...

fraud claim in reference to an account placed in our office.   At this time we would like to advise Ms. [redacted] that an immediate request for original documentation was issued on July 15th, 2016. We would like to advise that with this request, our office is at the mercy of the current creditor to supply these documents in a timely fashion. In the event that our office receives the original contract from the current creditor, this documentation will be mailed to her directly, to the address on file.   At this time we understand Ms. [redacted] concerns. We would like to confirm that our office is in the process of obtaining original contracts associated with her name and address on file. We have removed any and all phone numbers associated with the account in question and have added them to our internal Do Not Call Directory. There will be no further communication from Halsted Financial Services, LLC regarding this account.   If your office or Ms. [redacted] have any further concerns, please call me directly at ([redacted], I would be more than willing to alleviate any concerns you may have. Sincerely, [redacted] Halsted Financial Services, LLC TEL: [redacted] FAX: [redacted]

Initial Business Response /* (1000, 5, 2015/05/01) */
05/01/2015
RE: Complaint ID: XXXXXXXX
[redacted]
Dear [redacted]
This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLC. During my assessment of this complaint filed on...

April 22nd, 2015 it appears that Ms. [redacted]'s personal information, such as the last four digits of her social security number, does not match our records on file.
Our office aims to operate in full compliance with Section 807 of the FDCPA. Therefore, because Ms. [redacted] confirmed that the information on file pertaining to her social security number was incorrect; our representatives did not disclose any information regarding an account in our office to her.
At this time we have notified the current creditor of this correspondence. At no point did our accounts receivable representative attempt to accuse Ms. [redacted] of being dishonest. However, we do apologize if this was the way in which Ms. [redacted] interpreted her conversation with one of our representatives.
We have added all associated numbers with this account to our Do Not Call List. There will be no further collection activity from Halsted Financial Services, LLC regarding this account.
I hope this addresses Ms. [redacted]'s concerns. If I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at (XXX) XXX-XXXX.
This office engages in the collection of debts. This is an attempt to collect a debt. Any information obtained will be used for that purpose. This communication was sent by a debt collector from a professional debt collection agency.
Sincerely,
[redacted]
Halsted Financial Services, LLC
TEL: XXX-XXX-XXXX
FAX: XXX-XXX-XXXX

08/19/16 RE: Complaint ID: [redacted] Joshua [redacted]   Dear Lucille [redacted] This letter is in regards to a consumer complaint filed by Joshua [redacted] against Halsted Financial Services, LLC. During my assessment of this complaint filed on August 8th, 2016, our office received Mr. [redacted]’s...

dispute and paid prior claim in reference to an account placed in our office.   At this time we would like to advise Mr. [redacted] that an immediate request for original documentation was issued on August 10th, 2016. We would like to advise that with this request, our office is at the mercy of the current creditor to supply these documents in a timely fashion. In the event that our office receives the original contract from the current creditor, this documentation will be mailed to her directly, to the address on file.   We understand Mr. [redacted]’s concerns, and have ceased all communications in reference to this account. Unless we receive the original contract, there will be no further communication from Halsted Financial Services, LLC regarding this account.   If your office or Mr. [redacted] have any further concerns, please call me directly at (847) 845-8155, I would be more than willing to alleviate any concerns you may have. Sincerely, Charles [redacted] Halsted Financial Services, LLC TEL: 847-845-8155 FAX: 888-768-5812

Initial Business Response /* (1000, 5, 2015/06/23) */
06/23/2015
RE: Complaint ID: XXXXXXXX
[redacted]
Dear [redacted]
This letter is in regards to a consumer complaint filed by [redacted] against Halsted Financial Services, LLC. During my assessment of this complaint filed...

on June 8th, 2015 it appears that Ms. [redacted] is alleging that her account in our office was settled in a bankruptcy over five years ago.
Upon on my review of the call held between Ms. [redacted] and one of our representatives, Ms. [redacted] fails to mention anything about a bankruptcy throughout the duration of the call.
Our office was able to locate the account and will honor the consumer's request to cease collection activity on it. Per company policy, when a complaint of this nature is received, our office acknowledges the consumer's concern and issues a request for original documentation. These requests are submitted immediately, however being that we are at the mercy of the current creditor to supply these documents in a timely manner, we apologize in advance for the delay. If we are unable to fulfill these requests within thirty days, we will close and return the account to the current creditor/owner of the account.
At this time the account has been placed in a "cease & desist" status until we are able to provide Ms. [redacted] with the documents she is requesting.
I hope this addresses Ms. [redacted]'s concerns. If I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at (XXX) XXX-XXXX.
This office engages in the collection of debts. This is an attempt to collect a debt. Any information obtained will be used for that purpose. This communication was sent by a debt collector from a professional debt collection agency.
Sincerely,
[redacted]
Halsted Financial Services, LLC
TEL: XXX-XXX-XXXX
FAX: XXX-XXX-XXXX
Initial Consumer Rebuttal /* (2000, 7, 2015/06/24) */
(The consumer indicated he/she ACCEPTED the response from the business.)
As long as they do indeed provide the information as indicated everything is fine.