Harris & Harris, Ltd.

December 8, 2016Revdex.com Chicago330 N. Wabash Ave #2006Chicago, IL 60611Re:        [redacted]File No:  [redacted]To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the Revdex.com. We are in receipt of your...

correspondence dated December 1, 2016 pertaining to the above captioned matter.  Our records show that [redacted] Health placed Ms. [redacted]’s account with our office for collection on November 25, 2016. On December 1, 2016 Ms. [redacted] contacted our office and stated that this account was billed to her insurance provider incorrectly. That same day, Ms. [redacted]’s insurance provider contacted our office and stated that the claim was previously submitted with the wrong ID number, and requested that our office resubmit it with the corrected information. Accordingly, our office will attempt to resubmit this account to Ms. [redacted]’s insurance provider for payment.  Notwithstanding the foregoing, we have placed a courtesy hold on Ms. [redacted]’s account and will refrain from contacting her going forward. Please also note that our office has not, and will not, report Ms. [redacted]’s account to the credit bureaus. If Ms. [redacted] has any additional questions or concerns, she may contact our Compliance Department directly at ([redacted]. We hope this serves to clarify the issues raised and apologize for any inconvenience this misunderstanding may have caused.Sincerely, Harris & Harris, Ltd.

This company will call you non stop even after you have payed your bill, trying to make you REPAY your debt for them to collect. Granted I had payed original company late. After speaking to an employee at Harris & Harris and providing proof of full payment, I was still harassed and my credit was effected due to this company trying to collect when I had payed the original company that I had owed. I will be sharing this everywhere and shaming this company!

August 29, 2016Revdex.com Chicago330 N. Wabash Ave #2006Chicago, IL 60611Re:       [redacted]File No: Case # [redacted]To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the Revdex.com.  We are in receipt of your...

correspondence dated August 23, 2016 pertaining to the above captioned matter.  Mr. [redacted] asserts that he has received phone calls from our office and has requested that we cease calling his phone number ending in [redacted].  Upon a review of our records, Mr. [redacted]’s phone number was erroneously associated with a third party’s account placed with our office for collection by a government entity.  Upon receipt of his complaint, our office promptly removed that number and placed it on our internal “Do-Not-Call” list. Accordingly, Mr. [redacted] will no longer be contacted by our office at that number.  If Mr. [redacted] has any additional questions or concerns, he may contact our Compliance Department directly at ([redacted]. We hope this serves to clarify the issues raised and apologize for any inconvenience this misunderstanding may have caused.Sincerely, Harris & Harris, Ltd.

Initial Business Response /* (1000, 5, 2014/08/25) */
August 25, 2014
Revdex.com Chicago
330 N. Wabash Ave #2006
Chicago, IL 60611
Re: [redacted]
File No: Case # XXXXXXXX
To Whom It May Concern:
We are in receipt of your correspondence dated August 25, 2014, pertaining to the...

above captioned matter. We have had an opportunity to review our file and feel that we have reached an amicable resolution.
Mr. [redacted] believes that he has no unpaid debts. The City of Los Angeles placed an account with our office for collection stemming from an unpaid parking ticket in his name under NV plate #[redacted] and ticket #XXXXXXXXXX. The violation occurred in July of 2012 and remains outstanding. For more details, he may consult the City's database at: [redacted]
He can also feel free to email us at [redacted]@harriscollect.com for additional documentation or to further inquire or resolve this account.
We hope this serves to clarify the issues raised. Please do not hesitate to contact us if we can be of further assistance.
Sincerely,
Harris & Harris, Ltd.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Initial Business Response /* (1000, 5, 2014/02/12) */
February 12, 2014
Revdex.com Chicago
330 N. Wabash Ave #2006
Chicago, IL 60611
Re: [redacted]
File No: Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Harris & Harris, Ltd., an A+ rated company by the...

Revdex.com. We are in receipt of your correspondence dated February 4, 2014 pertaining to the above captioned matter. The City of [redacted] placed three delinquent parking accounts with our office for collection. These accounts remain due and owing, and occurred upon license plate [redacted]. Our records show Ms. [redacted] was sent appropriate notice by the City and had an ability to challenge these tickets. In addition, our office sent her notices in March and June of 2013 and Ms. [redacted] never responded. We would be happy to provide additional information or to work independently with her to reach a resolution on her accounts if there is a valid dispute. Please be advised that parking tickets are not subject to the Fair Debt Collection Practices Act, but we would be happy to address any issues raised on the accounts.
He can contact XXX-XXX-XXXX with any further questions and to discuss the open accounts in question. We are happy to be able to assist and will consider this matter resolved.
Thank you.
Sincerely,
Harris & Harris, Ltd.

April 15, 2016   Revdex.com Chicago 330 N. Wabash Ave., Suite 3120 Chicago, IL 60611   Re:                   [redacted] File...

No:           Case # [redacted]   To Whom It May Concern:   Thank you for communicating with Harris & Harris, Ltd., an A+ rated company by the Revdex.com. We are in receipt of your correspondence dated April 9, 2016.   Please be advised that Harris & Harris, Ltd. is a collection agency duly authorized to collect delinquent accounts on behalf of [redacted].  [redacted] placed an account in Ms. [redacted] name with our office for collection in December 2015.  In January 2016, Ms. [redacted] filed a complaint against our office with a different agency despite the fact that she had not been contacted by our office.  As part of her desired resolution to that complaint, Ms. [redacted] had explicitly stated “FORWARD ME DEBT VALIDATION”.  Acting in response to that request, our office fully complied and mailed a validation letter.  Beyond this validation letter our office has not contacted Ms. [redacted] by phone since placement of this account.       If you have any further questions or concerns, you may contact our office at ([redacted].  We hope this serves to clarify the issues raised.   Sincerely,     Harris & Harris, Ltd.

Initial Business Response /* (1000, 5, 2015/03/02) */
March 2, 2015
Revdex.com Chicago
330 N. Wabash Ave #2006
Chicago, IL XXXXX
Re: [redacted]
File No:Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Harris & Harris, Ltd., an A+ rated company by...

the Revdex.com. We are in receipt of your correspondence dated February 22, 2015 pertaining to the above captioned matter. We have had an opportunity to review our file and feel that we have reached an amicable resolution.
This matter has already been addressed in our extensive response to a different complaint filed by Ms. [redacted] with another agency. That response should be readily available to Ms. [redacted]. If she still needs additional information beyond what was provided in that response, she may contact us at XXX-XXX-XXXX or [redacted]@harriscollect.com. We hope this serves to clarify the issue raised and we will consider this matter resolved.
Sincerely,
[redacted] & [redacted], Ltd.

Initial Business Response /* (1000, 5, 2015/06/01) */
June 1, 2015
Revdex.com Chicago
330 N. Wabash Ave #2006
Chicago, IL 60611
Re: [redacted]
File No: Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Harris & Harris, Ltd., an A+ rated company by the...

Revdex.com. We are in receipt of your correspondence dated May 27, 2015 pertaining to the above captioned matter. We have had an opportunity to review our file and feel that we have reached an amicable resolution.
It appears Ms. [redacted] is seeking clarification regarding her account(s) that has been placed with our office by a medical services provider. She also appears to be requesting a consolidation of all outstanding balances owed to this provider both for her individual account(s) and for those of unspecified members of her household. Due to certain restrictions, our office may only discuss Ms. [redacted]'s individual account(s) with her upon validation of her identifying information. Absent receipt of proper consent from the other unspecified account holder(s), we may not discuss any account detail, nor consolidate any outstanding balances with Ms. [redacted]'s account(s).
To that end, we kindly request that Ms. [redacted] reach out to our Compliance Department to address her specific concerns. If she chooses to communicate by telephone or email, she may contact our Compliance team at (XXX) XXX-XXXX or [redacted]@harriscollect.com. We hope this serves to clarify the issue raised.
Sincerely,
Harris & Harris, Ltd

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Initial Business Response /* (1000, 5, 2015/04/02) */
April 2, 2015
Revdex.com Chicago
330 N. Wabash Ave #2006
Chicago, IL 60611
Re: [redacted]
File No:Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Harris & Harris, Ltd., an A+ rated company by...

the Revdex.com. We are in receipt of your correspondence dated March 25, 2015 pertaining to the above captioned matter. We have had an opportunity to review our file and feel that we have reached an amicable resolution.
Please be advised that Mr. [redacted] called in to our office on March 17, 2015 to pay an outstanding balance on several of his accounts placed with our office. Our records confirm that Mr. [redacted] was duly notified by the account representative of the associated charge prior to processing the payment; however, it was not until after payment was processed that Mr. [redacted] declined the charge and requested a refund. Notwithstanding this fact, our office agreed to a full refund of the $9.95 charge. It does appear however there may have been a processing error in the issuance of that refund. Accordingly, we have re-processed that request and Mr. [redacted] should expect to see a return of $9.95 placed back on his card within 48 hours. Mr. [redacted] may feel free to contact our office at XXX-XXX-XXXX or [redacted]@harriscollect.com with any further questions or requests and we would be happy to assist. We apologize for any inconvenience.
Sincerely,
Harris & Harris, Ltd.
Initial Consumer Rebuttal /* (3000, 7, 2015/04/02) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I completely disagree with the statement made in Harris & Harris response indicating as follow: " our records confirm that Mr. [redacted] was duly notified by the account representative of the associated charge prior to processing the payment; however, it was not until after payment was processed that Mr. [redacted] declined the charge and requested a refund".
The supporting proof o my disagreement with this part of their response can be found in their audio recording system because I was notified by their agent representative that the phone conversation between their office and I will be recorded and monitor for security purposes and any information obtained during our communication for that reason.
In regard to payment towards my account balance for whatever amount that existed in their filed, on March 17, 2015 there was been an indication of any disclosure brought to my attention before my payment was taking over the phone that I was going to be charge a fee of $9.95. Only after the payment was taking their (Harris & Harris) representative disclosed that to me and immediately I declined that fee to be charge to bank account by suggesting that I was going to mail them a check of a corresponding amount indicated in account to avoid paying the fee (you can verify all these statement I am making right now via their recording system).
However that didn't stop this company from charging this fee to my bank account without my consent, as matter fact once I find out they have already taking the money out of my bank account, I called them on the March 19, 2015 for refund, they promise to refund the money by the end of that same day, a refund that never take place until I issued a complaint to Revdex.com.
Therefore if this office indicates in its correspondence response that their records confirm that Mr. [redacted] was duly notified by the account representative of the associated charge prior to processing the payment; however, it was not until after payment was processed that Mr. [redacted] declined the charge and requested a refund", I simply say that's not true and from this point I doubt of the credibility of this office of doing business.
If you have any questions, I am always available at giving time.
Sincerely,
[redacted]

Company left daily voicemail messages on my non published home phone number for someone who use to live at my home address over three years ago. They refused to state who they were calling for even though messages were being left at early am, In afternoons and even on Sunday. I was being harassed about someone's debt that I have never known because they established my address.

Complaint: [redacted]
I am rejecting this response because: You are represented as an attorneys office. Your customer service imply that and use that as a threat. I have a handicap child that I care for by myself I do not have the time to hold Harris & Harris’ hand to do the right thing and babysit them. Which is what I had to do. ** contacted you because I called them too several times to contact you to fix the problems. I know I’m not the only person that has had problems with Harris & Harris. Maybe from now on Harris & Harris needs to do the ethical thing and do what they are supposed to and not make the customer that paid keep calling in and getting blown off. Apologies don’t mean anything if the issue still persists. But hey why does Harris & Harris care they are still making money and it’s not their time being wasted and they don’t have to fight with the credit bureaus to fix THEIR mistakes! I WILL be watching for these letters AND my statements showing monies paid on my account as I requested first in March 2017.  
Sincerely,
[redacted]

November 12, 2015Revdex.com Chicago330 N. Wabash Ave #2006Chicago, IL 60611Re:          Oscar
[redacted]File No:    Case
# [redacted]To Whom It May Concern:Thank you for communicating with...

Harris & Harris, Ltd.,
an A+ rated company with the Revdex.com.  We are in receipt of your correspondence
dated November 4, 2015 pertaining to the above captioned matter.  We have had an opportunity to review our file
and feel that we have reached an amicable resolution. Mr. [redacted] asserts that he has received phone calls from
our office and has requested that we cease calling him. Our records show that a
Texas municipality placed several parking violations with our office in the
name of Oscar [redacted], and the balance on those accounts remains due. Please
note that Mr. [redacted] did not previously request that we cease contacting him.  Notwithstanding this fact, we promptly
removed the phone number from his accounts upon receipt of this complaint. Consequently,
Mr. [redacted] will no longer be contacted by our office.We hope this serves to clarify the issue raised.  Mr. [redacted] may contact our office at (312)
423-7382 or [email protected] if he has any further questions.  Sincerely,Harris & Harris, Ltd.

May 26, 2016Revdex.com Chicago330 N. Wabash Ave #2006Chicago, IL 60611Re:       [redacted]File No: Case # [redacted]To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the Revdex.com.  We are in receipt of your...

correspondence dated May 23, 2016 pertaining to the above captioned matter.Mr. [redacted] asserts that he has received phone calls from our office and has requested that we cease calling his phone number ending in [redacted].  Upon a review of our records, it appears that Mr. [redacted]’s phone number was erroneously associated with a third party who has an account with our office.  Upon receipt of his complaint, our office promptly removed that number and placed it on our internal “Do-Not-Call” list. Accordingly, Mr. [redacted] will no longer be contacted by our office at that number. Please note that Mr. [redacted] did not previously notify our office that he was being called in error.If Mr. [redacted] has any additional questions or concerns, he may contact our Compliance Department directly at [redacted]. We hope this serves to clarify the issues raised and apologize for any inconvenience this misunderstanding may have caused.Sincerely, Harris & Harris, Ltd.

October 20, 2017Revdex.com Chicago330 N. Wabash Ave #2006Chicago, IL 60611Re:       [redacted]File No: [redacted]To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company by the Revdex.com. We are in receipt of your complaint...

dated October 19, 2017 pertaining to the above captioned matter. We have had an opportunity to review the file and feel that there is an amicable resolution.Our records show that [redacted] Medical College placed an account for Mr. [redacted] with our office for collection on September 15, 2017. Notice of this account placement was sent to Mr. [redacted] on September 26, 2017. Our records do not reflect that Mr. [redacted] disputed his account with our office or otherwise advised that his account was related to a pending worker’s compensation claim prior to this complaint. It appears part of Mr. [redacted]’ dispute stems from the fact that his account was sent to our office for collection by [redacted] Medical College. To that extent, please be advised that our office does not dictate the manner in which accounts are referred to us; that right rests entirely with the original creditor. Notwithstanding the foregoing, upon receipt of Mr. [redacted]’ complaint, our office has placed a hold on his account while he works to resolve this matter with [redacted] Medical College Please note that our office has not reported this account to the credit bureaus, and will refrain from doing so going forward. If Mr. [redacted] has any further questions or concerns, he may contact our Compliance Department at (312) [redacted]. We hope this serves to clarify the issues raised. Sincerely,Harris & Harris, Ltd.

May 25, 2016Revdex.com Chicago330 N. Wabash Ave., Suite 3120Chicago, IL 60611Re:        [redacted]File No:  Case # [redacted]To Whom It May Concern:Thank you for...

communicating with Harris & Harris, Ltd., an A+ rated company by the Revdex.com. We are in receipt of your correspondence dated May 20, 2016 pertaining to the above captioned matter.Our records indicate that [redacted] placed Ms. [redacted]’s account with our office for collection on February 15, 2016. Our office sent Ms. [redacted] a letter informing her of this fact on February 19, 2016. On February 29, 2016 we attempted to contact Ms. [redacted] regarding this account. At that time, our representative asked Ms. [redacted] to verify certain demographic information in order to confirm that she was, in fact, the account holder. Because Ms. [redacted] refused to provide any such information, our representative informed her that she could not discuss any account details. Ms. [redacted] terminated the call, and subsequent attempts by our office to contact her were unsuccessful.Notwithstanding the foregoing, [redacted] recalled Ms. [redacted]’s account from our office on May 23, 2015. If Ms. [redacted] has any further questions or concerns, she may contact our [redacted] Department at (312) [redacted] or [redacted]@harriscollect.com.  We hope this serves to clarify the issues raised.Sincerely,Harris & Harris, Ltd.

Initial Business Response /* (1000, 5, 2014/02/19) */
February 19, 2014
Revdex.com Chicago
330 N. Wabash Ave #2006
Chicago, IL 60611
Re: [redacted]
File No: Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Harris & Harris, Ltd. an A+ rated company by the...

Revdex.com. We are in receipt of your correspondence dated February 18, 2014 pertaining to the above captioned matter. Ms. [redacted] asserts that she has received phone calls from our office and has requested that we cease calling her number. Ms. [redacted]'s phone number was erroneously associated with a particular account in our office. Her phone number has promptly been removed from our system and has been added to our Do-Not-Call list. She will no longer be contacted further regarding this account. She may also contact us further with additional numbers to place on our DNC list.
Please contact XXX-XXX-XXXX with any further questions. We are happy to be able to assist and will consider this matter resolved.
Sincerely,
Harris & Harris, Ltd.

Said information was received.  This almost unintelligible document was vague; however, due to my medical billing background, I was able to determine that this was a medical billing error that my insurance should have paid.  I'm more than over dealing with [redacted] and will agree to pay immediately my balance as long as all negative reports to my credit is removed.  Otherwise,I will contact [redacted] or an attorney as needed.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is not satisfactory to me. I do not owe taxes in a state which I was not living in nor filed in. I went ahead and additionally contacted the Maryland comptroller's office in order to have some correspondence on my end. This matter needs to be resolved as I do not want any future situations in which this may adversely affect my credit.
Sincerely,
[redacted]